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Douro Marina Hotel & SPA

Resende , Caldas De Arêgos (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Douro Marina Hotel & SPA, nestled in the heart of the Douro Valley, is a haven of natural beauty and tranquility that guests highly praise. Its strategic location along the scenic N222 road and proximity to the Douro River and a nearby marina offers picturesque walks, making it an ideal spot for relaxation and exploration. Despite some ongoing construction in the area, the convenient access and secure parking add to its appeal. Guests appreciate the serene setting, beautiful river views and proximity to local thermal baths, restaurants and bars, cementing the hotel's reputation as an idyllic retreat.

Guests consistently extoll the hotel's breakfast, describing it as spectacular with a wide variety of high-quality, fresh ingredients including local products and traditional sweets. The breakfast buffet is plentiful, catering to various tastes and contributing significantly to the hotel's overall positive experience. While occasional minor issues are noted, the breakfast generally exceeds expectations.

Dinner experiences are also largely positive with guests enjoying good dishes, memorable romantic dinners and barbecue nights on the terrace. Although there are some criticisms about the menu's limitations and the cost of meals, the excellent service and friendly staff create a dining experience that many find delightful.

The rooms receive mixed reviews. Many guests find them spacious, clean and modern with comfortable beds and appreciated amenities. However, some note issues such as small room sizes, outdated decor, inadequate soundproofing and signs of wear and tear. Despite these concerns, the majority of guests find the rooms cozy and well-maintained.

Cleanliness is a standout feature at the hotel with guests frequently highlighting the impeccable sanitization standards of both common and private areas. The housekeeping team is commended for their excellent service, ensuring a spotless environment that greatly enhances the guest experience.

The staff at Douro Marina Hotel & SPA are celebrated for their exceptional friendliness and professionalism. Guests consistently praise the welcoming and helpful nature of the staff, which significantly contributes to a positive and comfortable stay.

Free Wi-Fi experiences are mixed with some guests finding it satisfactory while others report issues with weak, slow or intermittent connections. This is an area noted for potential improvement.

The spa is a standout feature, receiving widespread praise for its relaxing atmosphere, exceptional massages and well-organized facilities. Though some mention minor design and maintenance issues, the overall consensus is that the spa offers a spectacular and relaxing environment.

The hotel offers both indoor and outdoor pools. The outdoor pool is praised for its cleanliness and spaciousness, providing a pleasant spot for relaxation. The indoor pool, while generally appreciated, occasionally faces remarks about high chlorine levels and cleanliness.

Parking is convenient with secure options, though some guests find the parking area limited in space. Despite these challenges, the availability of easy and secure parking is appreciated.

The hotel caters well to families with its family-friendly atmosphere enhancing the overall positive experience for families.

Beds are frequently commended for their comfort and size, contributing to a restful night's sleep for most guests. However, there are mixed opinions regarding the firmness of the beds and the arrangement of king-size beds using two individual beds.

Although boasting a four-star rating, some guests feel the hotel falls short of the associated expectations. Issues such as outdated facilities and underwhelming aspects of the spa and staff suggest room for improvement, especially for special occasions.

The hotel's jacuzzi and hot tub experiences receive mixed reviews with some guests enjoying their use while others report issues such as malfunctioning equipment or cleanliness concerns.

Overall, the Douro Marina Hotel & SPA offers a largely positive experience with its beautiful location, excellent breakfast, friendly staff and standout spa facilities being key highlights. However, areas such as room condition, Wi-Fi connectivity and some dining experiences could benefit from improvements to fully meet the expectations of a four-star property.
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Hotel with Rooms With Jacuzzi / Hot-tub

Hotel near Vineyards

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types

Standard Double or Twin Room Featuring floor-to-ceiling curtains, these air-conditioned rooms include a flat-screen cable TV, minibar and private bathroom with free toiletries.

Superior Double or Twin Room Featuring floor-to-ceiling curtains, these air-conditioned rooms include a flat-screen cable TV, minibar and a private bathroom with free toiletries.

Double/Twin Room with New Year's Package This package includes: Spa access, welcome drink, VIP treatment in the room, Réveillon dinner – please check menu, live music, open bar, supper, accommodation.

Standard Double or Twin Room with Extra Bed (3 Adults) This triple room has a minibar, satellite TV and air conditioning.

Suite with Spa Bath This suite features air conditioning, hot tub and bathrobe.

Superior Double or Twin Room with Extra Bed (3 Adults) The spacious triple room provides air conditioning, heating, as well as a private bathroom featuring a bath and a bidet. Rooms on the upper floors are reachable by lift.

About Douro Marina Hotel & SPA

License: 589

Guest Reviews

8.3

Very Good

Location

Nestled in the heart of the Douro Valley, the Douro Marina Hotel & SPA boasts a prime location that guests frequently praise for its natural beauty and tranquility. Its proximity to the Douro River and a nearby marina offers picturesque walks and a refreshing ambiance, making it an ideal spot to relax and recharge. The surrounding landscape is often described as magnificent with serene, calming views that are perfect for unwinding.

The hotel's location is noted to be both strategic and convenient. Situated along the scenic N222 road, it provides a great base for exploring the lush greenery and rolling hills of the Douro Valley. Despite some ongoing construction in the area, the hotel's easy access and secure parking enhance the overall convenience for visitors.

Guests appreciate the peaceful setting, highlighting how well the hotel integrates with its natural surroundings. While the journey to the hotel can be winding and challenging, the destination's tranquility and the beautiful river views are rewarding. Close to the thermal baths and several restaurants and bars, the area offers enough to keep visitors entertained, even if the city itself has limited activities.

The hotel's location near the river and its clean, well-maintained property further cements its reputation as an idyllic retreat. Despite some minor drawbacks, such as occasional construction and proximity to the national highway, the Douro Marina Hotel & SPA remains an excellent choice for those seeking a serene getaway amidst stunning landscapes.

Breakfast

The Douro Marina Hotel & SPA consistently receives high praise for its breakfast offerings. Guests frequently describe the breakfast as spectacular, excellent and great, emphasizing the variety and quality of the food available. The breakfast is noted to be large, diverse and meeting or often exceeding expectations. Guests appreciate the array of local products, including traditional sweets like "cavacas de Resende," and enjoy the abundance of fresh ingredients.

Many reviews highlight the breakfast buffet as plentiful and delicious with ample options to satisfy different tastes. It's described as being both simple and extensive, ensuring there's something for everyone. There’s also a recurring mention of the breakfast’s exceptional quality and variety in both food and drink, including multiple types of juice and freshly made breads.

While there were occasional comments on specific negatives, such as dry homemade bread or unremarkable service from an employee, these were relatively rare and did not overshadow the overwhelmingly positive feedback. The breakfast’s sumptuous spread, which includes traditional and international options, high-quality ingredients and attentively prepared dishes, leaves a lasting impression on guests, contributing significantly to their overall positive experience at the hotel.

Dinner

Dinner at the Douro Marina Hotel & SPA offers a mix of experiences with the restaurant praised for its good dishes, nourishing meals and spectacular food and drinks. Many guests highlighted memorable moments like romantic dinners and barbecue nights on the terrace with mentions of magnificent experiences and delicious meals that were well served. The tasting menu and tapas were also well-received, providing pleasant surprises for diners.

However, the restaurant is noted to have its limitations, such as being open only on certain days and offering a repetitive or limited menu on weekends. Some guests found the meals to be too expensive or not up to the 4-star standard, citing instances of extremely poor quality. Despite these critiques, the overall sentiment remained positive with numerous reviews citing excellent service and friendliness, creating a dining experience that many would be eager to repeat.

Rooms

The Douro Marina Hotel & SPA offers a mixed experience when it comes to its rooms. Positively, many guests found the rooms to be spacious, very clean and modern, contributing to a comfortable stay. The beds are frequently praised for their comfort and room amenities are generally appreciated. Some rooms boast beautiful views, particularly those with requested vistas, adding to the overall pleasant environment. However, a few guests have reported issues that detract from the experience, such as small room sizes, outdated decor and inadequate soundproofing. Some rooms also exhibit signs of wear and tear, such as visible nails on baseboards, stained sheets and outdated bathrooms that clash with the hotel's overall aesthetic. Despite these flaws, the majority found the rooms to be cozy and well-maintained, making for a generally positive impression with room for improvement.

Beds

Visitors to the Douro Marina Hotel & SPA frequently comment on the comfort and size of the beds. Most guests find the beds to be spacious, often described as extra large or huge and abundantly comfortable. Soft cushions and soft mattresses receive particular praise, contributing significantly to a restful night's sleep. Multiple reviews highlight the quality of the bedding with many using terms such as comfy, comfortable and very good to describe their experience.

However, there are some mixed opinions with a few guests noting that the beds could be softer or more comfortable, mentioning hard beds or discomfort in some instances. Additionally, the arrangement of king-size beds using two individual beds taped together occasionally detracts from the experience for some guests. Extra beds have received less favorable feedback, being described as small and uncomfortable in some reviews. Overall, the general consensus points to a mostly positive experience with the beds at this hotel, suggesting a good night's sleep for the majority of guests.

Cleanliness

The Douro Marina Hotel & SPA has received high praise for its impeccable cleanliness from guests. The hotel consistently maintains excellent sanitization standards in both common and private areas with multiple reviews highlighting the very clean rooms and overall well-maintained environment. Guests have noted that everything is spotless, including the wellness area and outdoor pool, which is cleaned daily. The housekeeping team is recognized for their top-notch cleaning, ensuring facilities are kept in great condition. While there are occasional remarks about issues with pool cleanliness and the fit of bed sheets, the general consensus is that the hotel is exceptionally clean and organized. This focus on hygiene, alongside the clean and comfortable rooms, contributes greatly to the positive guest experience at the Douro Marina Hotel & SPA.

Staff

The reviews for the staff at Douro Marina Hotel & SPA are overwhelmingly positive, highlighting their exceptional friendliness and professionalism. Guests consistently praise the staff for being welcoming, always available and incredibly helpful. The reception staff are noted for their meticulous attention to detail and helpful explanations of the hotel's amenities. Many reviews mention the empathy and competence of the employees, emphasizing their attentiveness and kindness. Guests also appreciate the good service and the staff's ability to make communication easy, even for those who speak English. Overall, the staff is described as doing everything possible to fulfill guests' requests, contributing significantly to a positive and comfortable stay at the hotel.

Wi-Fi

The wifi at Douro Marina Hotel & SPA has received mixed feedback from guests. On the positive side, some guests found the Wi-Fi signal in their rooms to be fairly good and satisfactory for their needs. However, numerous reviews indicate challenges with the internet connection, highlighting that the wifi can be very slow, weak, intermittent and sometimes even non-functional. Overall, while there are instances of guests experiencing decent connectivity, many have reported issues with weak signals and unreliable access, suggesting that the internet service may need improvement.

Spa

The spa at the Douro Marina Hotel & SPA receives widespread praise for being a pleasant and exceptional facility for relaxation and rejuvenation. Many guests highlight the massages and water jets as top-notch, contributing to a truly relaxing experience. The spa itself is described as very comfortable and impeccably organized with several reviewers noting its cozy atmosphere and excellent facilities. Guests frequently mention that the spa exceeded their expectations, particularly enjoying the hydrodynamic pool and various spa circuits.

However, some reviews also point out areas for improvement. The design of the spa contrasts with the rest of the hotel and there have been instances of disorganized spaces and malfunctioning equipment such as the sauna and jacuzzi. Additionally, the spa, though small and intimate, could benefit from better maintenance and lighting.

Despite these minor issues, the overall consensus is that the spa is a standout feature of the hotel, offering a spectacular and relaxing environment that many guests appreciated during their stay. The quality of the service, the tranquil atmosphere and the range of facilities make it a worthwhile part of the Douro Marina experience.

Pool

The Douro Marina Hotel & SPA offers both indoor and outdoor pools, each catering to different preferences. The outdoor pool is highlighted for its consistent cleanliness and spaciousness, providing a nice spot for relaxation. Guests often describe it as very nice and pleasant. The heated indoor pool, while also praised for its warmth and relaxation capabilities, occasionally received remarks about high chlorine levels and cleanliness issues. Despite this, many found it great for a moment of relaxation, especially when it's less crowded. Overall, the pools are frequently mentioned as enjoyable and well-maintained spaces within the hotel, contributing positively to the guest experience.

Parking

Douro Marina Hotel & SPA offers the convenience of secure parking, making it appealing for those who prioritize safety for their vehicles. While many guests appreciated the easy and free parking, others noticed that the parking area is quite small with limited spaces available. Some guests pointed out that the lack of a dedicated parking lot means they had to find parking outside the hotel, which could be difficult and a bit of a hassle. Despite these challenges, the secure and easily accessible parking options generally receive positive feedback, adding an advantage to staying at the hotel.

Family

Douro Marina Hotel & SPA is well-suited for families seeking a memorable holiday experience. Guests have noted its family-friendly atmosphere, making it an ideal destination for a family getaway or vacation. The hotel fosters a welcoming environment for all family members, ensuring a relaxing and enjoyable stay. Despite isolated mentions of family issues, the overall sentiment reflects a positive experience for families.

4 Star

The Douro Marina Hotel & SPA, while boasting a four-star rating, seems to fall short of the expectations associated with such a classification. Guests have noted that despite the appealing river views from some rooms and generally good facilities, several issues detract from the overall experience. The staff's relational skills and the breakfast offerings do not meet the standards typical of a four-star hotel. The spa, described as small and often crowded, contributes to a somewhat disappointing experience. Additionally, the hotel's condition appears outdated with mentions of a broken bathtub and missing enamel, which are not acceptable for its claimed rating. Many guests feel the high price isn't justified by the quality provided. Although the hotel has satisfactory aspects, it generally leaves visitors desiring more from a four-star accommodation, especially for special occasions like honeymoons.

Rooms with Jacuzzi / Hot-Tub

The Douro Marina Hotel & SPA has some mixed reviews about its in-room jacuzzi and hot tub experiences. Guests have enjoyed the jacuzzi, often citing it as comfortable and at a good temperature. Some even stated that it exceeded their expectations. The spa facilities, including the jacuzzi and the Turkish bath, were mentioned positively. However, there were also noted issues. Some guests reported malfunctioning or broken jacuzzis and others mentioned that the jacuzzi water was not at the ideal temperature or that cleanliness was a concern. Moreover, instructions for the jacuzzi could be improved to enhance the user experience.

Outdoor Pool

The Douro Marina Hotel & SPA boasts an outdoor pool that receives high marks for cleanliness and regular maintenance with several guests noting it is cleaned daily. The pool is described as spacious and pleasant, providing a nice atmosphere for swimmers. Visitors appreciate having both outdoor and indoor pool options with the outdoor pool standing out as a good feature. However, there are occasional mentions of the outdoor pool needing more attention to cleanliness and temperature management, as some guests found it too cold. Overall, the outdoor pool is a positive highlight with a few areas for improvement.

Indoor Pool

The Douro Marina Hotel & SPA offers an indoor pool that receives mixed feedback from guests. Positively, the pool is noted for having well-designed spaces, including areas with jets and a jacuzzi for relaxation. Guests appreciate that the indoor pool is well heated and spacious, adding to the overall pleasant experience. However, some reviewers pointed out issues with water cleanliness and an excess of chlorine. While the indoor pool is a great feature for many, its small size is a recurring observation. Despite these minor drawbacks, the indoor pool remains a favored amenity among visitors, complementing the hotel's other offerings such as the outdoor pool.

Yes, Douro Marina Hotel & SPA has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Douro Marina Hotel & SPA.

No, Douro Marina Hotel & SPA doesn't allow dogs.

No, parking facilities aren't available at Douro Marina Hotel & SPA.

Yes, Douro Marina Hotel & SPA has a gym.

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