Hotel Donibane Saint-Jean-de-Luz

Saint-Jean-de-Luz 43.39861500, -1.64011200 , 4, Avenue Layats (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Donibane Saint-Jean-de-Luz is highly regarded for its strategic location, making it an ideal stopover for travelers heading to or from Spain and Portugal. Situated just off the motorway, it provides easy access to major roads and nearby destinations like Biarritz and San Sebastian. Despite its proximity to the highway and an industrial area, the hotel maintains a quiet and serene environment. Public transport is readily accessible with nearby bus stops and amenities such as shops, a supermarket and fast-food restaurants are conveniently located across the street. Private parking enhances the hotel's accessibility and adds to the convenience for guests.

The hotel receives outstanding reviews for its breakfast offerings, praised for variety, high quality and excellent value. The buffet features fresh local products including cold cuts, cheeses, pastries and other specialties. The possibility of having breakfast outdoors in the garden adds to the pleasant dining experience.

The on-site restaurant is a notable highlight, offering high-quality, delicious local and regional dishes. Guests often describe the dining experience as exceptional with some comparing it to Michelin star standards. The welcoming restaurant atmosphere and good value for gourmet meals further enhance the dining experience.

Cleanliness is a strong point at Hotel Donibane with guests frequently mentioning the spotless condition of both rooms and common areas. The hotel's dedication to maintaining a high standard of hygiene is evident with particular praise for the clean bathrooms and well-maintained exterior.

The staff at Hotel Donibane are commended for their friendliness, attentiveness and professionalism. Guests consistently note the warm reception and outstanding service, contributing to a welcoming and pleasant atmosphere.

The hotel's rooms receive mixed feedback but are generally appreciated for their cleanliness, comfort and practical design. While some guests find the rooms a bit small or outdated, the overall comfort, including the quality beds and functional amenities, is well-regarded.

The Wi-Fi is described as good with a stable and reliable connection suitable for various online tasks. Although a few guests encountered connectivity issues, the overall consensus is positive.

Additional facilities such as the gym and pool add to the hotel's appeal. The gym, though small, provides useful equipment for morning workouts. The pool and its surrounding garden are praised for their beauty and tranquility with the heated pool being a standout feature, particularly appreciated by families.

Parking at the hotel is highly praised for its convenience, security and ample spaces. The monitored and spacious parking lot, equipped with electric charging stations, ensures a stress-free experience for guests.

Families find Hotel Donibane to be a delightful retreat with a family-friendly atmosphere, beautiful gardens and accommodating staff. Amenities for children, pet-friendly policies and engaging activities make it an excellent choice for family vacations.

In summary, Hotel Donibane Saint-Jean-de-Luz offers a comfortable, convenient and pleasant stay with high standards of service, cleanliness and amenities, making it a favored choice for various types of travelers.
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Hotel with EV Charging Stations

Hotel near Golf Courses

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types
Classic Double Room The double room features air conditioning and heating. The unit has 1 bed.

Classic Family Room with Sofa Bed The quadruple room features air conditioning and heating. The unit has 3 beds.

Triple Room The triple room provides air conditioning and heating. The unit offers 2 beds.

Classic Twin Room The double room provides air conditioning and heating. The unit offers 1 bed.

Guest Reviews
8.5
Very Good
Location
Hotel Donibane in Saint-Jean-de-Luz enjoys a convenient location that caters to various types of travelers. The hotel is strategically placed just off the motorway, making it an ideal stopover for those traveling to or from Spain and Portugal. It offers easy access to major roads, which is beneficial for exploring the surrounding areas, such as the French Basque Country and nearby cities like Biarritz and San Sebastian.

Visitors appreciate the hotel's close proximity to amenities, including shops, a Lidl supermarket and a McDonald's, which are right across the street. Despite being near the highway and an industrial area, the hotel maintains a quiet and calm environment. For those without a car, public transport is readily accessible with bus stops nearby making it easier to reach the city center, which is about a 10-minute drive or a 30-minute walk away.

The location also provides quick access to the smaller, beautiful beaches along the coast. Private parking and easy entrance from the highway add to the convenience for guests looking to explore the area or continue their journey. While some reviewers noted that the hotel is set in a more commercial area and can feel a bit detached from the charm of the city center, others found the atmosphere serene and the facilities well-maintained. Overall, Hotel Donibane is well-suited for travelers seeking a practical, quiet and accessible base for their visit to the region.

Breakfast
At Hotel Donibane Saint-Jean-de-Luz, guests consistently praise the breakfast for its high quality, variety and excellent value. Many reviews highlight the generous and hearty nature of the breakfast with comments frequently mentioning the extensive selection available on the buffet. Fresh and local products, including a variety of cold cuts, cheeses, pastries and other specialties, contribute to the appeal.

The breakfast experience is often described as fantastic, exceptional and superb with many appreciating the fresh bread and local specialties. Additionally, the possibility of enjoying breakfast outdoors in the garden enhances the overall dining experience with some guests noting the pleasant ambiance with background music.

While there are a few mentions of dissatisfaction and suggestions for better organization, the overall consensus is overwhelmingly positive. Guests find the breakfast to be very complete with a wide range of choices that cater to all tastes, making it an excellent start to their day at the hotel. Despite some minor critiques, the breakfast at Hotel Donibane is generally regarded as top-notch and offers good value for money at around 13 euros per person.

Dinner
Hotel Donibane Saint-Jean-de-Luz offers an exceptional dining experience that is frequently praised by its guests. The on-site restaurant is one of the hotel's strong points, featuring a menu with local and regional dishes that are consistently delicious. Many reviews highlight the high-quality cuisine, noting that the food ranges from good to exceptional. The meals are a delight with some guests comparing the culinary experience to Michelin star standards. The chef receives a lot of commendations for creativity and the outstanding preparation of dishes, such as risotto and beef rib.

Guests appreciate the taste of Basque Country provided by the restaurant's offerings and the food is described as refined and mouth-watering. The restaurant atmosphere is noted to be welcoming and spacious with tables arranged to ensure good privacy. Dining on the terrace or in the well-maintained garden is particularly enjoyable, adding to the overall ambiance of the meal.

Despite the overwhelmingly positive feedback, some guests have encountered issues with slow service, reporting long wait times before being noticed or served. However, the quality of the food generally overshadows these inconveniences. The restaurant is also recognized for its good value, offering gourmet meals at reasonable prices and a well-curated wine list.

Overall, the restaurant at Hotel Donibane is a key highlight for guests, delivering high-quality, delicious meals in a pleasant and unique setting. The welcoming staff and the excellent culinary standards make it a memorable dining destination.

Rooms
Guests provided mixed feedback about the rooms at Hotel Donibane Saint-Jean-de-Luz. On the positive side, many reviewers appreciated that the rooms were consistently clean, comfortable and well-equipped with amenities such as fridges and safes. The spaciousness of certain rooms and bathrooms was a highlight, contributing to a pleasant stay for several guests. The bedding often received praise for its comfort, ensuring restful nights. The hotel also offers practical and functional room designs with some updated and recently refurbished spaces.

However, other aspects fell short for some reviewers. Recurrent comments pointed out that many rooms were small with some guests finding them cramped or not as spacious as advertised. The older, outdated decor and lack of charm were also noted as areas that could benefit from renovation. Several guests mentioned insufficient electrical outlets and a lack of in-room coffee or tea-making facilities, which detracted from their experience. Additionally, noise issues from poor soundproofing and occasional humidity smells were reported.

Overall, the hotel's cleanliness and comfort were well-regarded, but improvements could be made to room size, modernity and amenities to enhance the guest experience.

Beds
Hotel Donibane Saint-Jean-de-Luz consistently garners positive feedback regarding its bedding. Guests frequently highlight the comfort of the beds, often describing them as very comfortable or extremely comfortable. The bedding quality is also noted as impeccable and of good quality, enhancing the overall sleep experience. Pillows tend to be fluffy and subjective in preference, but generally contribute to a cozy rest.

The rooms themselves are clean and comfortable, providing an inviting atmosphere for relaxation. Many guests appreciate the variety of bed sizes, mentioning king-size and large beds as a notable feature. However, there were occasional mentions of smaller twin beds and some mattresses being a bit too firm or showing signs of wear, but these instances seem to be in the minority.

Despite a few remarks about firmness and narrow beds, the hotel's emphasis on bedding comfort stands out. Positive phrases such as "great beds" and "very comfortable bedding" are recurrent with many guests recommending the beds and describing the overall comfort as high. For a sound and restful stay, the bedding at Hotel Donibane Saint-Jean-de-Luz seems to be a strong point of satisfaction among its visitors.

Cleanliness
At Hotel Donibane Saint-Jean-de-Luz, guests consistently highlight the exceptional cleanliness of the establishment. The rooms are frequently described as spotless with some noting that the level of cleanliness rivals that of high-end hotels. The bathrooms, in particular, receive praise for their sparkling condition. Many reviews mention clean floors, bed linens and interiors with daily cleaning ensuring a consistently high standard.

Although a few reviews point out small oversights such as uncleaned windows or minor dust, the overall consensus is one of excellent cleanliness. The hotel's exterior and premises are also kept in pristine condition, contributing to a pleasant environment.

Guests find the rooms not only clean but also comfortable, often remarking on the quality of the beds and the functionality of the room design. The welcoming and helpful staff further enhance the positive experience, maintaining commendable sanitation standards throughout the hotel. Despite some noting the rooms can be on the smaller side, the superb cleanliness and comfort seem to more than make up for it.

From the sparkling bathrooms to the very clean pool, the emphasis on cleanliness extends to all areas of the hotel, making it a highly recommended destination for travelers who prioritize hygiene and comfort.

Staff
Hotel Donibane in Saint-Jean-de-Luz is a remarkable destination for travelers seeking exceptional hospitality. The staff, described consistently in reviews as friendly, attentive and professional, go out of their way to deliver a personalized and warm experience for every guest. The reception team stands out for their warm welcomes and smiles, ensuring visitors feel valued from the moment they arrive. The staff's commitment to service is evident in their helpfulness, availability and professionalism, creating an atmosphere of genuine care and kindness throughout the hotel.

Guests highlight the cohesive teamwork among the reception, restaurant and bar staff, contributing to a seamless and enjoyable stay. Special mentions frequently praise individual staff members for their outstanding assistance, such as Amaury, Stephanie and IT professional James. Whether it's adapting to guests' needs, offering thorough explanations or maintaining high standards of cleanliness and service, the staff's dedication is consistently noted.

Hotel Donibane's personnel also excel in creating a pleasant and welcoming atmosphere, further enhanced by the hotel's quiet and clean environment, beautiful garden and generous breakfast offerings. The consistent feedback of friendly and professional interactions leaves a lasting impression, proving the hotel to be a top choice for visitors returning to Saint-Jean-de-Luz.

Wi-Fi
The Wi-Fi experience at Hotel Donibane Saint-Jean-de-Luz generally receives positive feedback from guests. Many reviews highlight that the Wi-Fi is good with a stable and reliable connection suitable for various online tasks. Guests appreciate the good connectivity and often mention that the Wi-Fi works well and loads quickly. Descriptions like superb and very good and free Wi-Fi reflect high guest satisfaction. However, some guests reported issues, such as difficulty connecting or experiencing unstable connections at times. Despite these occasional problems, the overall consensus emphasizes the Wi-Fi's strength and functionality during their stay.

Gym
Hotel Donibane Saint-Jean-de-Luz offers a gym that many guests found useful, especially for morning workouts. The facility includes a multi-purpose machine and a treadmill, which several visitors considered high-quality. Despite its small size, the gym provides a nice place to unwind, equipped with water bottles for convenience. Some guests noted that the fitness room could benefit from additional equipment and repairs, as certain machines were not functional and the space was limited. Overall, the gym is appreciated as a bonus feature, providing a good option for guests looking to stay active during their visit.

Pool
Hotel Donibane Saint-Jean-de-Luz boasts a delightful swimming pool area that significantly enhances the guest experience. The pool and its surrounding garden are consistently praised for their beauty and tranquility, providing a visually appealing and relaxing space. The pool's spaciousness and cleanliness receive high marks, ensuring a pleasant environment for all users.

One of the standout features is the pool's heating, making it comfortable for swimming throughout the year, including colder months and rainy days. This heated pool, maintained at a pleasant temperature of approximately 28 degrees, is frequently highlighted as a major advantage, particularly for families with young children.

Furthermore, the pool area includes convenient amenities and offers a well-maintained atmosphere, adding to the overall comfort of the guests. While there are occasional mentions of crowding, the positive remarks far outweigh the negatives, emphasizing how the pool complements the serene garden setting. In summary, the pool at Hotel Donibane Saint-Jean-de-Luz is a valued aspect of the property, contributing to its appeal as a cozy and relaxing retreat.

Parking
The parking facilities at Hotel Donibane Saint-Jean-de-Luz receive high praise from guests with many emphasizing the convenience and security provided. The availability of free parking is a significant highlight with ample spaces that are consistently available. Guests appreciate the monitored and guarded parking lot, ensuring both safety and peace of mind. The private parking is spacious, well-lit and secure with some areas equipped with electric charging stations.

The ease of parking stands out with a large, practical area making it a stress-free experience for travelers. The provision of a dedicated, closed overnight parking area adds an extra layer of security. Furthermore, the hotel's parking services are deemed excellent with guests continuously noting the convenient and hassle-free nature of the facility. Whether arriving late or early, finding a spot is effortless due to the ample allocation of spaces.

For those driving electric vehicles, the availability of free charging stations is a thoughtful inclusion. The parking lot's safety is enhanced by surveillance cameras and a gated, guarded area, ensuring vehicles remain secure. Overall, the parking at Hotel Donibane Saint-Jean-de-Luz is described as perfect, practical and highly accommodating, contributing to a seamless stay for guests.

Family
Hotel Donibane Saint-Jean-de-Luz offers a delightful retreat for families, providing a warm and accommodating atmosphere that ensures a comfortable stay for all. The beautiful gardens and cozy terrace are particularly highlighted, creating an inviting setting for both relaxation and play. The hotel is noted for being family and pet-friendly, making it an excellent choice for guests traveling with children and dogs. The presence of a vegetable garden adds an extra touch of charm and the staff's attentiveness to the needs of families, even those with very young children, is commendable. With games and activities available for the whole family, Hotel Donibane stands out as a well-suited option for those seeking a friendly and enjoyable family vacation.

3 Star
Hotel Donibane Saint-Jean-de-Luz offers reasonable comfort and competence typical of a three-star establishment. Guests find it to be well-priced with good value for money, especially when compared to similar hotels. The hotel is recognized for its professionalism and the cleanliness of its rooms, which includes basic amenities but falls short in providing adequate electrical outlets and in-room facilities for making coffee or tea. Some reviews suggest that the overall quality and equipment do not quite meet the standards expected of a three-star rating. Despite these shortcomings, many find it to be a decent choice within its category, appreciating the fair value it offers.

Business
Hotel Donibane Saint-Jean-de-Luz has garnered positive feedback from business travelers, who praise its convenience and suitability for professional needs. Its central location makes it an ideal stopover for those passing through town or needing a short stay. Business guests find the hotel perfectly positioned, easily accessible from the highway and excellent for working quietly.

The staff's professionalism stands out, adding to the hotel's appeal for corporate stays. The cozy space available for late-night drinks provides a cool atmosphere for relaxation after business meetings. Overall, the establishment is seen as a good business hotel, balancing three-star comfort with essential business amenities, although some issues with booking management were noted.

Accessible
The Hotel Donibane Saint-Jean-de-Luz stands out for its remarkable accessibility, making it a prime choice for travelers with disabilities. Guests frequently praise the hotel's practical and user-friendly design, highlighting its panoramic elevator and well-designed reception area. The accommodations are specifically noted for meeting necessary access levels with features such as large bathrooms and bathtubs and rooms catered to persons with reduced mobility.

Parking is another strong point with top parking facilities that are accessible and include vehicle charging points, adding convenience for those traveling by car. The hotel’s location is described as conveniently accessible, although some guests mentioned that approaching from the south can make access a bit difficult.

Overall, the Hotel Donibane is commended for being accessible without barriers, ensuring that all facilities are easy to navigate for guests with disabilities. This combination of accessible features and thoughtful design makes it a highly recommended option for travelers seeking a hassle-free stay.

Heated Pool
At Hotel Donibane Saint-Jean-de-Luz, the heated pool garners significant praise from guests. Many highlight the pool's ample size, calling it large and well-suited for a pleasant swim. Noteworthy for its perfect temperature of 28 degrees, visitors appreciate the pool's consistent warmth and commend its cleanliness and quiet atmosphere. The pool’s extended hours offer flexibility, making it accessible and usable any time, enhancing the overall experience. Guests describe the heated pool as a real plus with some even planning future stays to enjoy it again. Maintained impeccably, the pool stands out as a remarkable feature, adding to the hotel's allure with its top-notch facilities, making it a favored retreat for relaxation and enjoyment.

Outdoor Pool
Set in the charming town of Saint-Jean-de-Luz, Hotel Donibane is highly praised for its outdoor pool facility. Nestled amidst lush gardens, the large and well-heated pool offers guests a wonderful retreat. The pool's spaciousness and cleanliness are widely appreciated, making it an inviting spot for unwinding. Many guests were drawn to the pool's beautiful setting, complimenting its serene and peaceful ambiance. The surrounding garden enhances the pleasant atmosphere, contributing to a relaxing experience. Evening swims are particularly favored due to the great ambiance around the pool area. The pool is often noted as a superb facility, perfect for leisure and enjoyment. Alongside the pool, the well-maintained common areas and an outdoor terrace further enrich the guest experience, providing excellent spots for dining or enjoying a drink. Overall, the outdoor pool at Hotel Donibane stands out as a key highlight, praised for its beauty, cleanliness and the serene nature that surrounds it.

Dog Friendly
Hotel Donibane Saint-Jean-de-Luz is an ideal destination for pet owners seeking a welcoming environment for their dogs. Guests consistently praise the hotel for its dog-friendly facilities and services. The reception is noted for being particularly sweet and accommodating towards canine companions. Upon arrival, guests with dogs are greeted warmly, ensuring a pleasant start to their stay.

The hotel features a lovely garden, offering ample space for dogs to run around and exercise, which many guests find convenient for walking their pets. This establishment is perfect for travelers with one or more dogs, as it has well-being measures in place for furry friends.

Dogs are allowed in various parts of the hotel, including the restaurant, which adds to the comfort and ease of dining with a pet. The hotel's designated areas for pets and overall pet-friendly atmosphere ensure that dogs are well taken care of during the stay.

While there is a 15 Euro tax for pets, many agree that the welcoming environment and amenities justify this cost. Hotel Donibane Saint-Jean-de-Luz stands out for its commitment to creating a very dog-friendly experience, making it an excellent choice for those traveling with four-legged companions.


Yes, Hotel Donibane Saint-Jean-de-Luz has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hotel Donibane Saint-Jean-de-Luz.

Yes, Hotel Donibane Saint-Jean-de-Luz welcomes dogs.

Yes, parking facilities are available at Hotel Donibane Saint-Jean-de-Luz.

Yes, Hotel Donibane Saint-Jean-de-Luz has a gym.

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