Laurel Inn & Conference Center
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Summary of reviewsLaurel Inn & Conference Center offers a conveniently located stay close to Route 101, ideal for travelers with its easy access to restaurants, shopping centers and Monterey attractions. Guests appreciate the plethora of parking options and the hotel's affordability, making it a practical choice for family trips.
The breakfast is generally well-regarded with diverse options such as muffins, yogurt, bacon and hot beverages, providing good value for money. Despite some noted areas for improvement, like the lack of hot food items and decaf coffee, guests find the breakfast offerings satisfying and robust compared to other hotels.
Rooms are spacious and come with comfortably cozy beds, providing a restful night's sleep. The staff is frequently praised for their friendliness and helpfulness, contributing positively to guests' overall experiences. The hotel accommodates special needs without additional charges, enhancing accessibility and guest satisfaction.
However, cleanliness is a significant concern with reports of dirty carpets, musty smells and insufficient housekeeping due to staff shortages. The hotel’s Wi-Fi can also be unreliable, particularly in rooms farther from the central areas.
Leisure amenities, such as the swimming pool and hot tub, offer added convenience, particularly for families, but mixed reviews reveal maintenance issues and instances where these features were not well-kept or out of service.
Overall, while the Laurel Inn & Conference Center excels in location, staff friendliness and breakfast service, it faces challenges in cleanliness, Wi-Fi connectivity and maintaining its facilities. The hotel offers reasonable prices and an efficient check-in process but requires updates to meet the expectations associated with its three-star rating.
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The breakfast is generally well-regarded with diverse options such as muffins, yogurt, bacon and hot beverages, providing good value for money. Despite some noted areas for improvement, like the lack of hot food items and decaf coffee, guests find the breakfast offerings satisfying and robust compared to other hotels.
Rooms are spacious and come with comfortably cozy beds, providing a restful night's sleep. The staff is frequently praised for their friendliness and helpfulness, contributing positively to guests' overall experiences. The hotel accommodates special needs without additional charges, enhancing accessibility and guest satisfaction.
However, cleanliness is a significant concern with reports of dirty carpets, musty smells and insufficient housekeeping due to staff shortages. The hotel’s Wi-Fi can also be unreliable, particularly in rooms farther from the central areas.
Leisure amenities, such as the swimming pool and hot tub, offer added convenience, particularly for families, but mixed reviews reveal maintenance issues and instances where these features were not well-kept or out of service.
Overall, while the Laurel Inn & Conference Center excels in location, staff friendliness and breakfast service, it faces challenges in cleanliness, Wi-Fi connectivity and maintaining its facilities. The hotel offers reasonable prices and an efficient check-in process but requires updates to meet the expectations associated with its three-star rating.
Hotel with Rooms With Fireplace
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Located conveniently close to Route 101, the Laurel Inn & Conference Center offers easy access to the freeway, making it a practical choice for travelers. It's well situated for various needs, whether it's attending an event nearby, visiting the stores or exploring the surroundings of Monterey. Guests appreciate its proximity to restaurants, shopping centers and other activities. With plenty of parking, the location is ideal for family travels. Although some mention its closeness to the road, most agree that the location is great for travel planning. The friendly staff and the affordability of the hotel add to its appeal. Overall, the hotel’s accessible and functional position makes it a solid option for a short stay.
The breakfast experience at Laurel Inn & Conference Center generally receives favorable feedback. Guests appreciate that breakfast is included in the price and several describe it as good, decent and even excellent. The offerings are diverse, including items like muffins, yogurt, bacon and hot beverages, which some guests found plentiful and satisfying. Many noted the coffee at the reception is consistently good and highlighted the staff's attentiveness despite a busy environment.
However, there are mentions of areas for improvement. Some guests noted the lack of hot food items, fruit and decaf coffee, while a few found the breakfast options sparse or in need of enhancement. Despite these points, the hotel's breakfast has been described as a value for money and better compared to other hotels during similar trips.
Overall, the breakfast at Laurel Inn & Conference Center is seen as a solid and commendable offering, though there is potential for minor enhancements to further elevate guests' experiences.
At Laurel Inn & Conference Center, guests generally find the rooms to be spacious and comfortably furnished. Many highlight the size of the rooms and bathrooms as a positive feature. The beds receive praise for being comfortable and cozy, ensuring a good night's sleep.
However, cleanliness is a major concern. Numerous reviews point out dirty carpets, musty smells and instances of rooms not being as clean as one might expect. Some guests encountered issues such as unmade beds upon arrival, full garbage cans and signs of disrepair. Specific complaints include dusty surfaces, poorly swept tiles and even occasional sightings of cockroaches.
Despite these issues, the staff's accommodating nature and the functional layout of the rooms are appreciated. For travelers with special needs, the hotel appears to be considerate, honoring requests for accessible rooms without additional charges. While some rooms might feel a bit worn out and in need of renovation, the overall comfort and spaciousness seem to satisfy many guests.
The beds at Laurel Inn & Conference Center garner mixed feedback from guests. Many highlight the comfort of the beds, describing them as very comfortable and cozy. The spacious rooms add to the sleeping experience, providing ample space for relaxation. However, some guests feel that the mattresses are overdue for replacement, citing issues with sinking and discomfort. While most pillows are noted to be comfortable, there are occasional mentions of staining and flatness. Despite these sporadic negative remarks, the general consensus leans towards guests finding the beds suitably comfortable for a good night's rest.
Laurel Inn & Conference Center in Salinas has significant room for improvement when it comes to cleanliness, based on guest reviews. Multiple guests have reported issues such as dirty rooms, carpets and bathrooms with some mentioning moldy walls. The condition of the furnishings and facilities is often described as worn or outdated, which detracts from the overall experience. Housekeeping services appear to be limited, particularly due to staff shortages, which further exacerbates the lack of cleanliness. While some guests noted that certain areas are clean and the staff is friendly, the general sentiment suggests the property requires substantial upgrades and a more consistent cleaning regimen to meet guests' expectations.
The staff at Laurel Inn & Conference Center have received overwhelmingly positive feedback for their friendliness and helpfulness. Many guests highlighted the consistently friendly nature of the staff, describing them as polite, accommodating and thoughtful. Specific mentions include a particularly patient and amazing front desk attendant, as well as a kind and attentive breakfast room attendant.
Guests often emphasized the pleasant demeanor and professionalism of the staff members. The efficiency of the check-in process was praised and the housekeepers were noted for their diligence in maintaining cleanliness. Despite these commendations, it's also observed that there were instances of staff shortages, which impacted room cleaning services.
However, there were a few negative remarks regarding the attitude of some front desk staff and isolated cases of poor customer service. Overall, though, the staff's friendliness and attentiveness seem to be a standout feature for many visitors at the Laurel Inn & Conference Center.
Laurel Inn & Conference Center offers some amenities that stand out, but Wi-Fi connectivity has room for improvement based on guest feedback. While some visitors have reported good experiences with the Wi-Fi, numerous guests noted that the service could be unreliable, particularly in rooms that are farther from the central areas. Connectivity issues ranged from slow internet speeds to the signal being non-existent in some rooms. A few guests found that the Wi-Fi only achieved a weak signal inside their rooms, requiring them to step outside for a better connection. Overall, while the hotel provides complimentary Wi-Fi, its performance may vary depending on the location of your room.
Laurel Inn & Conference Center offers a swimming pool and hot tub as part of its amenities. Despite some mixed feedback, the presence of these features adds an extra touch to the overall experience at the hotel. Notably, several guests appreciated the heated pool which their children enjoyed. The outdoor pool, although situated in the middle of the parking lot, was mentioned as a nice feature by some, adding to the convenience for families. The availability of a jacuzzi was noted as well, contributing to the leisure options. However, it is worth mentioning that there were several instances where the pool was not well-maintained, sometimes appearing dirty or being out of service entirely, which detracted from the overall experience for some guests. Additionally, the hot tub was reported to be out of order on multiple occasions and the pool's location in the parking lot caused it to lose some charm.
Laurel Inn & Conference Center features a notable continental breakfast, often regarded as the best part of the stay. The price is considered reasonable by some guests, especially those attending events such as the Monterey Car Week. The staff is consistently described as helpful and efficient and the overall location is appreciated by visitors. However, the hotel appears dated with facilities that may not align with a three-star rating. Certain reviews indicate concerns about safety and suggest disappointment with the quality and upkeep of the property. While there are some favorable aspects, others find the price high relative to the service and amenities provided.
Location Show Map
Location
Breakfast
However, there are mentions of areas for improvement. Some guests noted the lack of hot food items, fruit and decaf coffee, while a few found the breakfast options sparse or in need of enhancement. Despite these points, the hotel's breakfast has been described as a value for money and better compared to other hotels during similar trips.
Overall, the breakfast at Laurel Inn & Conference Center is seen as a solid and commendable offering, though there is potential for minor enhancements to further elevate guests' experiences.
Rooms
However, cleanliness is a major concern. Numerous reviews point out dirty carpets, musty smells and instances of rooms not being as clean as one might expect. Some guests encountered issues such as unmade beds upon arrival, full garbage cans and signs of disrepair. Specific complaints include dusty surfaces, poorly swept tiles and even occasional sightings of cockroaches.
Despite these issues, the staff's accommodating nature and the functional layout of the rooms are appreciated. For travelers with special needs, the hotel appears to be considerate, honoring requests for accessible rooms without additional charges. While some rooms might feel a bit worn out and in need of renovation, the overall comfort and spaciousness seem to satisfy many guests.
Beds
Cleanliness
Staff
Guests often emphasized the pleasant demeanor and professionalism of the staff members. The efficiency of the check-in process was praised and the housekeepers were noted for their diligence in maintaining cleanliness. Despite these commendations, it's also observed that there were instances of staff shortages, which impacted room cleaning services.
However, there were a few negative remarks regarding the attitude of some front desk staff and isolated cases of poor customer service. Overall, though, the staff's friendliness and attentiveness seem to be a standout feature for many visitors at the Laurel Inn & Conference Center.
Wi-Fi
Pool
3 Star
Yes, Laurel Inn & Conference Center has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Laurel Inn & Conference Center.
No, Laurel Inn & Conference Center doesn't allow dogs.
No, parking facilities aren't available at Laurel Inn & Conference Center.
No, Laurel Inn & Conference Center doesn't have a gym.
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