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Summary of reviewsLa Hacienda Inn enjoys a central and convenient location, making it an excellent choice for travelers interested in exploring San Antonio. The hotel is within walking distance to key attractions such as the Riverwalk, Alamodome and Convention Center and is near public transportation options. While the neighborhood is described as undergoing revitalization, the proximity to dining, shopping and cultural sites, along with free parking, adds to its appeal.
Though the inn lacks breakfast services, which some guests noted as a downside, it excels in other areas. Rooms consistently receive high praise for their cleanliness, spaciousness and comfort. They are well-equipped with amenities like refrigerators, microwaves and ample towels. The decor is charming and reflects a vintage style that many guests find delightful and cozy.
The hotel's cleanliness is frequently highlighted with spotless and well-maintained rooms and facilities contributing to a pleasant stay. This high standard of cleanliness extends to the common areas, creating a welcoming and secure environment for guests.
The staff at La Hacienda Inn receive commendations for their friendliness, helpfulness and attentiveness, significantly enhancing the overall guest experience. Efficient service and a warm, family-owned atmosphere are frequently noted in reviews, ensuring guests feel welcomed and well cared for.
WiFi at the inn is generally reliable and robust, providing good, fast and stable internet connection throughout the property. Additional amenities like microwaves, coffeemakers, air conditioners, hot water, cable television and fridges work as expected, further enhancing convenience and comfort.
Parking is widely available and free, a rare perk in a central location. Though the primary parking lot can be snug, particularly for larger vehicles, the security measures, including video surveillance and the availability of covered parking spaces add to guests’ peace of mind.
The beds at La Hacienda Inn are often praised for their comfort, ensuring a good night's rest for guests. Clean linens and cozy bedding contribute to the restful sleep experience, making the inn a popular choice for those prioritizing comfort.
For business travelers, the inn offers features like convenient public transport access, close proximity to downtown attractions and efficient check-in and check-out processes. While it lacks a dedicated business center, the overall value, cleanliness and strategic location are appreciated.
Accessibility is another strong point with several handicap accessible facilities available, including spacious rooms and bathrooms with supportive features. Despite the occasional mention of the absence of an elevator, the overall accessibility and thoughtful staff service make La Hacienda Inn a favorable option for disabled guests.
In summary, La Hacienda Inn offers a charming and comfortable stay with excellent location, cleanliness and service, making it a great base for exploring San Antonio. Show more
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Categories
Hotel near Golf Courses
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Small Hotel
Room Types
King Room - Non-SmokingThis room has air conditioning, a flat-screen cable TV, a microwave and a mini-fridge.
Standard Room with Two Double Beds - Non-SmokingThis room has air conditioning, a flat-screen cable TV, a microwave and a mini-fridge.
Deluxe Room with Two Double Beds - Disability Access - Non-SmokingThis room has air conditioning, a flat-screen cable TV, a microwave and a mini-fridge.
Standard Queen Room with Two Queen Beds - Non Smoking This room has air conditioning, a flat-screen cable TV, a microwave and a mini-fridge.
Guest Reviews
8.6
Very Good
Location
La Hacienda Inn enjoys a convenient and central location, making it an ideal choice for travelers with diverse needs and interests. The hotel is situated within walking distance of key attractions like the Riverwalk, Alamodome and the Convention Center. Its proximity to downtown San Antonio allows guests easy access to the city's vibrant culture without being in the midst of heavy traffic or noise.
Public transportation options are accessible with a bus stop steps away and the train station nearby, simplifying travel throughout the city. Many reviews highlight how easy it is to walk to the Alamo, various downtown attractions and major event venues, which is especially convenient for those attending conferences or events.
The neighborhood is described as quiet and relatively peaceful, though some guests noted it appears to be in an area undergoing revitalization with a mix of abandoned warehouses and deserted stores. Despite this, the location is often praised for being close to dining, shopping and cultural sites. Some guests mention the area could feel isolated or less appealing, particularly at night, but the central positioning overall provides a good balance between accessibility and tranquility.
For those traveling by car, the hotel offers the added benefit of free parking, enhancing its convenience for road-trippers and those who prefer to drive. While not all surroundings are picturesque, the inn's overall location receives commendations for making it a great base to explore San Antonio.
Breakfast
La Hacienda Inn appears to be a charming getaway, yet there's a notable absence of breakfast services that leaves a mark on many guests. The lack of breakfast, including even simple options like complimentary coffee, has been a recurring theme. Guests have mentioned the absence of any food service, which could have heightened their stay and highlighted that it neither includes breakfast nor offers any snacks for purchase. While vending machines are available, they are not a substitute for a dedicated breakfast service. Despite the overall positive experiences that guests might have, the addition of a breakfast option could significantly enhance the guest experience and satisfaction.
Rooms
La Hacienda Inn has garnered a plethora of positive remarks from its guests regarding the state of its rooms with cleanliness being one of the most frequently highlighted aspects. Guests consistently find the rooms very clean, spacious and comfortable. The rooms are well equipped, often including amenities like refrigerators, microwaves and ample towels. Furnishings, while occasionally considered bulky, are generally seen as beautiful and fitting the hotel's vintage style, adding to the charm and coziness of the rooms.
Guests appreciate the thoughtful room decorations that reflect the pictures they saw when booking, making for a delightful stay. The rooms are not only sizeable but also new and well-maintained, ensuring that everything from decor to facilities worked properly and met their needs. Many reviews specifically highlight the comfortable beds and the various room features designed to enhance comfort.
Despite a few remarks on issues like outdated furniture or dim lighting, the overall consensus is that the rooms offer a great blend of comfort, spaciousness and aesthetic appeal. The high standard of cleanliness and maintenance, coupled with a friendly staff, makes La Hacienda Inn a place where guests feel at home, enjoying a quiet, cozy and visually pleasing stay.
Beds
La Hacienda Inn is often praised for its remarkably comfortable beds, making it a popular choice among travelers seeking a good night's rest. Guests frequently mention the beds as being incredibly comfy with many describing them as very comfortable, soft and cozy. The bedding and pillows also receive high marks for ensuring a restful sleep with some reviews highlighting clean linens and cozy bedding facilities.
Additionally, guests appreciate the spacious rooms, often equipped with king-sized or larger beds, adding to the overall comfort. The inn seems to maintain a consistent quality across all rooms with many reviewers noting that the mattresses were particularly comfortable.
Though a few reviews mentioned that the beds felt a bit soft or had small sizes, the overwhelming consensus is positive. The clean and well-lit rooms further enhance the comfortable experience. In conclusion, La Hacienda Inn is celebrated for providing an excellent level of comfort through its beds, ensuring guests wake up refreshed and ready for the day.
Cleanliness
La Hacienda Inn is consistently praised for its exceptional cleanliness with guests frequently noting the spotless and well-maintained conditions throughout the hotel. Rooms are often described as extremely clean, tidy and comfortable, contributing to a pleasant stay. Visitors comment on the immaculate and well-cared-for facilities, emphasizing that everything, from the decor to the overall environment, is kept in pristine condition. Even the hotel's atmosphere is commended for its cleanliness, offering a cozy and quiet retreat. Many guests appreciate the thorough daily cleaning, ensuring fresh towels, bedding and well-equipped rooms. The Inn has effectively created a secure and welcoming environment, making it a reliable choice for travelers who prioritize cleanliness in their accommodations.
Staff
La Hacienda Inn has garnered an impressive array of positive feedback regarding its staff, consistently praised for their friendliness, helpfulness and attentiveness. The hotel’s personnel, from front desk agents to the owners, are frequently described as welcoming, courteous and going out of their way to ensure a pleasant stay for guests. Many reviews highlight the efficient and amicable check-in process with particular commendation for the front desk staff's professional and friendly demeanor.
The team at La Hacienda Inn seems to take great pride in their work, offering prompt service and thoughtful assistance with local recommendations. The personable and kind nature of the staff, including the cleaning staff, contributes significantly to the overall comfort and experience of the stay. Guests also appreciate the family-owned atmosphere, noting the warm, almost familial welcome they received.
While there are isolated instances of less favorable interactions, these are far outweighed by the overwhelming sentiment that the staff at La Hacienda Inn are incredibly friendly, accommodating and dedicated to providing excellent customer service. The positive impact of the staff on the guests’ experiences is clearly reflected in their glowing remarks.
Wi-Fi
La Hacienda Inn generally provides a commendable WiFi experience for its guests. Many have praised the reliable and robust internet connection that worked well throughout their stay, describing it as good, fast and strong. The WiFi appears to be consistently dependable with several noting it was excellent and stable. Despite a few mentions of weak or bad WiFi, the free internet access is mostly highlighted as covering the property efficiently. Guests also appreciated the additional amenities like a microwave, coffeemaker, air conditioner, hot water, cable television and fridge, which all worked as expected, enhancing the overall convenience and comfort of their stay at the inn.
Parking
The parking situation at La Hacienda Inn is a mix of convenience and constraints, as gleaned from guest reviews. Many appreciate the fact that parking is widely available and, notably, free of charge—a rare and valued perk especially given the hotel's central location, close to major downtown attractions. The addition of covered parking spaces ensures added protection for vehicles and the area is often cited as well-lit and secure, contributing to guests’ peace of mind.
While parking directly in front of the hotel and additional overflow parking are often available, the primary parking lot is described as small and can be snug, making maneuvers tight for larger vehicles. However, the presence of well-monitored, video-surveilled spaces adds an extra layer of security. Overall, despite the limited space, the convenience, security measures and the abundance of free parking options make it a favorable aspect of the guest experience at La Hacienda Inn.
Business
La Hacienda Inn offers a range of features that make it appealing for business travelers. Conveniently, there are bus stops right outside and a conference center available, making transit and business meetings straightforward. The quaint hotel is located close to attractions and provides secured parking, adding both convenience and safety for guests. Business services are efficient with very quick check-in and check-out processes and a dedicated housekeeping team ensuring cleanliness. The vending machines work well, providing easy access to snacks and drinks. Rooms are notably large, offering ample space for working and relaxing. However, it's worth mentioning that the hotel lacks certain business amenities such as a wake-up call service and a business center. Despite this, the hotel is recognized as good value for money, particularly given its strategic location and efficient service.
Accessible
La Hacienda Inn proves to be a highly accessible option for travelers with disabilities, specifically offering a number of handicap accessible facilities such as rooms and bathrooms with ample space, walk-in showers and supportive features. While the presence of an elevator is inconsistent across the reviews, when available, it greatly aids in convenience. The hotel's strategic location serves as a significant advantage, being within walking distance to essential amenities and nearby transport options, including bus stops and popular city routes. Guests appreciated the easily accessible bathrooms and the overall spacious and clean rooms. Moreover, the staff at La Hacienda Inn are noted for anticipating and catering to the needs of disabled guests, ensuring a smooth and accommodating stay. Despite a few mentions of the absence of an elevator, the extensive range of accessible features and the convenient location make La Hacienda Inn a favorable choice for guests with disabilities.
No, La Hacienda Inn doesn't have any pool.
No, a spa isn't available at La Hacienda Inn.
No, La Hacienda Inn doesn't allow dogs.
Yes, parking facilities are available at La Hacienda Inn.