Hotel Casa Mexicana
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Summary of reviewsHotel Casa Mexicana in San Cristobal de las Casas is highly praised by guests for its exceptional central location in the Historic Center, surrounded by a variety of restaurants, shops and attractions. Despite being close to the bustling center, it offers a peaceful stay without the noise of nearby bars. The hotel's beautiful colonial architecture and charming Mexican style, complete with a lovely courtyard, further add to the pleasant atmosphere.
The breakfast generally receives favorable reviews for its delicious and reasonably priced offerings, though there is room for improvement in terms of variety and buffet availability. The rooms are consistently highlighted for being clean, spacious and comfortable with many guests appreciating the super comfortable mattresses and pillows that guarantee a restful sleep. The hotel's cleanliness, including the well-maintained garden, is frequently commended.
The standout feature of Hotel Casa Mexicana is its exceptional staff, noted for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience. While the Wi-Fi service has mixed reviews with many finding it unstable and slow, the overall satisfaction with the hotel's offerings remains high. Guests find the beds very comfortable, although there are occasional remarks suggesting that some mattresses could use an update.
Overall, Hotel Casa Mexicana stands out for its unbeatable location, excellent service, beautiful architecture and comfortable accommodations, making it a top choice for travelers visiting San Cristobal de las Casas.
Categories
The breakfast generally receives favorable reviews for its delicious and reasonably priced offerings, though there is room for improvement in terms of variety and buffet availability. The rooms are consistently highlighted for being clean, spacious and comfortable with many guests appreciating the super comfortable mattresses and pillows that guarantee a restful sleep. The hotel's cleanliness, including the well-maintained garden, is frequently commended.
The standout feature of Hotel Casa Mexicana is its exceptional staff, noted for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience. While the Wi-Fi service has mixed reviews with many finding it unstable and slow, the overall satisfaction with the hotel's offerings remains high. Guests find the beds very comfortable, although there are occasional remarks suggesting that some mattresses could use an update.
Overall, Hotel Casa Mexicana stands out for its unbeatable location, excellent service, beautiful architecture and comfortable accommodations, making it a top choice for travelers visiting San Cristobal de las Casas.
Boutique-style Hotel
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Hotel Casa Mexicana in San Cristobal de las Casas boasts an enviable position at the heart of the city, making it incredibly convenient for visitors. The hotel is situated in the Historic Center, surrounded by a plethora of restaurants, shops, squares and markets. Guests consistently highlight its excellent and unbeatable location, often describing it as super central and very close to everything.
The hotel is just off one of the main pedestrian axes and within walking distance of the center and all major attractions, including the central square and pedestrian streets. Despite its centrality, it is located in a quiet area, ensuring a peaceful stay without the disturbance of nearby bars.
In addition to the prime location, the hotel stands out for its beautiful colonial architecture, charming Mexican style and lovely courtyard, which add to the overall pleasant atmosphere. The rooms are noted to be clean, comfortable and affordably priced, making the stay even more attractive. Friendly service from the staff further enhances the guest experience.
Guests appreciate the proximity to several main walkways and tourist spots with everything they need close by. The location truly allows for easy exploration of San Cristobal de las Casas, emphasizing the hotel's outstanding positioning and adding to its appeal as a top choice for travelers.
Hotel Casa Mexicana garners mixed reviews when it comes to its breakfast offerings, though generally trends towards the positive. Many guests praise the breakfast as very delicious, highlighting its taste and reasonable pricing. The hotel serves a varied menu, which is appreciated for being budget-friendly. On occasions when there are group trips, the breakfast is served as a buffet, which is received well for its quality and affordability. Several patrons specifically enjoyed the care and additional touches provided by the staff, such as additional guacamole requests catered to by Sonia, making their meal experience pleasant.
However, some reviews indicate room for improvement. A few find the breakfast to be extremely mediocre with limited options with one comment suggesting that the breakfast was quite expensive for a mid-scale selection. The absence of a buffet option unless there are group trips also comes up as a downside for some individuals. Additionally, some guests feel that the restaurant menu could offer more variety and better flavors.
Despite these criticisms, the overall sentiment leans towards the breakfast being a great deal with good value for money. The restaurant service receives commendations for being very good and the presence of a café nearby provides alternative breakfast options. In summary, Casa Mexicana's breakfast is generally a highlight for many visitors, marked by delicious offerings at a fair price, but with room for enhancements in variety and inclusivity in buffet availability.
Hotel Casa Mexicana offers an inviting ambiance with its beautifully structured building and lush courtyard greenery, creating a serene environment for a relaxing stay. The cleanliness and spaciousness of the rooms are consistently highlighted, ensuring guests feel comfortable and welcome. The rooms come equipped with all essential amenities, including heating for those chillier nights. Beds are frequently praised for their super comfortable mattresses and pillows, guaranteeing a restful sleep.
Spaciousness is a common theme with many guests appreciating the large, airy rooms that often feature lovely decor and atmosphere. The hotel also provides the convenience of double king-size beds in some rooms, adding to the sense of luxury and comfort. Despite a few mentions of noise early in the morning from rooms facing the restaurant, the overall consensus points to a quiet, restful experience. Guests find the facilities to be beautiful and well-maintained with clean and tidy rooms adding to the positive impression.
Additionally, the hotel scores well on location, being very central and convenient for exploring the area. Although some rooms may require a bit of maintenance, the general sentiment reflects satisfaction with the welcoming and cozy environment created by both the accommodations and the attentive staff. Overall, Hotel Casa Mexicana offers a delightful blend of comfort, cleanliness and aesthetic charm, making it a standout choice for travelers.
Hotel Casa Mexicana has generally received positive feedback regarding the comfort of its beds. Many guests consistently noted the beds as very comfortable with several mentioning both the mattresses and pillows favorably. Phrases such as super comfortable bed and beds are clean and very comfortable were repeatedly highlighted. The comfort of the beds seemed to be a significant benefit for most visitors.
However, some guests did point out areas for improvement. A few reviewers mentioned that certain mattresses could use an upgrade with one even describing them as old and leading to back discomfort. There were also occasional comments about mattresses squeaking or being too hard, although these concerns were less common.
Overall, while the majority of guests found the beds to be a delight, there were sporadic remarks suggesting that the hotel could enhance the sleeping experience by updating some of the mattresses.
Hotel Casa Mexicana consistently impresses with its exceptional cleanliness and outstanding service. Guests frequently note the spotless condition of the rooms, often describing them as very clean and comfortable. The facilities, including the internal garden with palm trees and banana plants, contribute to the overall charm and cleanliness of the hotel. The staff is praised for their friendly and helpful demeanor, always at the service of the guest.
The hotel's excellent location adds to its appeal, being both convenient and beautiful. Although there were some minor complaints about the age and size of the bathrooms and occasional noise from the restaurant, these do not overshadow the overwhelmingly positive feedback on the hotel's cleanliness and staff attentiveness. The well-maintained colonial house ensures a pleasant and clean stay, making it a recommendable choice for travelers seeking comfort, cleanliness and excellent service.
Hotel Casa Mexicana consistently receives glowing praise for its exceptional staff. Guests frequently highlight the friendliness, helpfulness and attentiveness of the team. The reception staff, in particular, stand out for being empathetic and supportive of any requests. Visitors note that everyone they encountered, from Miguel and Elton at the reception to other members of the team, demonstrated a great attitude and warm attention.
Many reviews emphasize the excellent service and the staff's willingness to assist with everything from organizing excursions to handling parking requests. The attentive and accommodating nature of the employees contributes significantly to the guests' overall positive experiences. While the majority of feedback is overwhelmingly positive, indicating superb service and friendly interactions, there are isolated comments suggesting that a more welcoming demeanor could be improved upon by some members.
Overall, the hotel's staff leaves a lasting impression with their courteous and service-oriented approach, making a stay at Hotel Casa Mexicana both pleasant and comfortable for many travelers.
Hotel Casa Mexicana offers mixed experiences when it comes to Wi-Fi connectivity. While some guests reported that the Wi-Fi works well and provides a fantastic signal, these instances seem less common. The overall sentiment leans towards dissatisfaction with many reviews mentioning unstable, slow and unreliable internet service. Several guests noted that the Wi-Fi signal does not reach the rooms well, particularly those furthest from the reception area. Some even had to change rooms to get a better signal. Although there are instances of efficient and good Wi-Fi reception, most guests agree that the internet service is an area in need of improvement at the hotel.
Hotel Casa Mexicana impresses with its exceptional attention to detail and outstanding location in the heart of San Cristobal. Guests appreciate the friendly and helpful staff, contributing to the overall excellent service experience. Many find the hotel's decoration appealing and the facilities to be of superb quality, enhancing the comfort of their stay. The spacious accommodations, including rooms with double king-size beds, offer great comfort.
Travelers value the proximity to local walkways and central attractions, making it an excellent base for exploring the city. While the hotel is noted for offering the best price-value ratio, some mentioned that the accommodations, though pleasant, are basic and show signs of age. Nevertheless, many guests extend their stay, reflecting the overall satisfaction with Hotel Casa Mexicana's offerings.
Location Show Map
Location
The hotel is just off one of the main pedestrian axes and within walking distance of the center and all major attractions, including the central square and pedestrian streets. Despite its centrality, it is located in a quiet area, ensuring a peaceful stay without the disturbance of nearby bars.
In addition to the prime location, the hotel stands out for its beautiful colonial architecture, charming Mexican style and lovely courtyard, which add to the overall pleasant atmosphere. The rooms are noted to be clean, comfortable and affordably priced, making the stay even more attractive. Friendly service from the staff further enhances the guest experience.
Guests appreciate the proximity to several main walkways and tourist spots with everything they need close by. The location truly allows for easy exploration of San Cristobal de las Casas, emphasizing the hotel's outstanding positioning and adding to its appeal as a top choice for travelers.
Breakfast
However, some reviews indicate room for improvement. A few find the breakfast to be extremely mediocre with limited options with one comment suggesting that the breakfast was quite expensive for a mid-scale selection. The absence of a buffet option unless there are group trips also comes up as a downside for some individuals. Additionally, some guests feel that the restaurant menu could offer more variety and better flavors.
Despite these criticisms, the overall sentiment leans towards the breakfast being a great deal with good value for money. The restaurant service receives commendations for being very good and the presence of a café nearby provides alternative breakfast options. In summary, Casa Mexicana's breakfast is generally a highlight for many visitors, marked by delicious offerings at a fair price, but with room for enhancements in variety and inclusivity in buffet availability.
Rooms
Spaciousness is a common theme with many guests appreciating the large, airy rooms that often feature lovely decor and atmosphere. The hotel also provides the convenience of double king-size beds in some rooms, adding to the sense of luxury and comfort. Despite a few mentions of noise early in the morning from rooms facing the restaurant, the overall consensus points to a quiet, restful experience. Guests find the facilities to be beautiful and well-maintained with clean and tidy rooms adding to the positive impression.
Additionally, the hotel scores well on location, being very central and convenient for exploring the area. Although some rooms may require a bit of maintenance, the general sentiment reflects satisfaction with the welcoming and cozy environment created by both the accommodations and the attentive staff. Overall, Hotel Casa Mexicana offers a delightful blend of comfort, cleanliness and aesthetic charm, making it a standout choice for travelers.
Beds
However, some guests did point out areas for improvement. A few reviewers mentioned that certain mattresses could use an upgrade with one even describing them as old and leading to back discomfort. There were also occasional comments about mattresses squeaking or being too hard, although these concerns were less common.
Overall, while the majority of guests found the beds to be a delight, there were sporadic remarks suggesting that the hotel could enhance the sleeping experience by updating some of the mattresses.
Cleanliness
The hotel's excellent location adds to its appeal, being both convenient and beautiful. Although there were some minor complaints about the age and size of the bathrooms and occasional noise from the restaurant, these do not overshadow the overwhelmingly positive feedback on the hotel's cleanliness and staff attentiveness. The well-maintained colonial house ensures a pleasant and clean stay, making it a recommendable choice for travelers seeking comfort, cleanliness and excellent service.
Staff
Many reviews emphasize the excellent service and the staff's willingness to assist with everything from organizing excursions to handling parking requests. The attentive and accommodating nature of the employees contributes significantly to the guests' overall positive experiences. While the majority of feedback is overwhelmingly positive, indicating superb service and friendly interactions, there are isolated comments suggesting that a more welcoming demeanor could be improved upon by some members.
Overall, the hotel's staff leaves a lasting impression with their courteous and service-oriented approach, making a stay at Hotel Casa Mexicana both pleasant and comfortable for many travelers.
Wi-Fi
4 Star
Travelers value the proximity to local walkways and central attractions, making it an excellent base for exploring the city. While the hotel is noted for offering the best price-value ratio, some mentioned that the accommodations, though pleasant, are basic and show signs of age. Nevertheless, many guests extend their stay, reflecting the overall satisfaction with Hotel Casa Mexicana's offerings.
No, Hotel Casa Mexicana doesn't have any pool.
Yes, a spa is available at Hotel Casa Mexicana.
No, Hotel Casa Mexicana doesn't allow dogs.
No, parking facilities aren't available at Hotel Casa Mexicana.
No, Hotel Casa Mexicana doesn't have a gym.
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