SEL Lodge - Aventura y Descanso
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Summary of reviewsSEL Lodge - Aventura y Descanso is highly regarded for its serene and accessible location in Cajón del Maipo, blending the natural beauty of the Chilean mountains with convenient proximity to Santiago and local attractions. Guests appreciate the tranquil surroundings, lush gardens and spacious terrains perfect for relaxation and exploration. Although the distance between the parking lot and rooms is noted, the overall ambiance and accessibility are praised.
The lodge's breakfast receives accolades for its hearty and varied offerings with fresh and well-presented food served by friendly staff. Despite minor suggestions for improvement in variety and service timing, the breakfast experience is a memorable highlight for many guests.
While the dining experience at the lodge's restaurant is marked by delicious and affordable food, there are areas for enhancement, such as extending operating hours, expanding the menu and improving service speed. The limited vegetarian options and early closing times are particular points of contention.
Guest rooms at SEL Lodge are praised for their comfort, cleanliness and spaciousness with amenities such as large TVs and functioning climate control systems. Despite occasional issues like faulty jacuzzis, inconsistent hot water and poor noise insulation, the rooms provide a pleasant and restful environment for relaxation.
Cleanliness across the lodge is generally well-regarded with tidy rooms and well-maintained facilities. However, some guests have reported lapses in cleanliness, including unclean bathrooms and occasional cobwebs, which need attention.
The staff at SEL Lodge receives high praise for their friendliness, attentiveness and helpfulness, particularly the reception team. Despite some negative feedback regarding the restaurant staff, the overall positive interactions with the personnel stand out.
The lodge's WiFi service is identified as an area needing improvement with many guests experiencing weak and unreliable signals, especially in their rooms. However, once connected, apps like Netflix function well.
The spa at SEL Lodge captivates guests with its excellent massage services and relaxing ambiance. While some facilities like the hot tubs and sauna could benefit from better maintenance and longer operating hours, the spa still offers a rejuvenating experience.
The pool area is acclaimed for its beautiful, well-maintained setting, ideal for both swimming and relaxation. Despite occasional issues with pool cleanliness and maintenance, the inviting atmosphere and heated options enhance the guest experience.
Parking facilities at SEL Lodge are ample, secure and well-managed, ensuring convenient and worry-free parking for guests, even though a few rooms are located at a considerable distance from the lot.
Lastly, the lodge fosters a family-friendly environment with activities for children and accommodations for pets, providing a welcoming and enjoyable experience for family vacations. The fresh air and outdoor spaces make it a perfect spot for a family getaway.
Categories
The lodge's breakfast receives accolades for its hearty and varied offerings with fresh and well-presented food served by friendly staff. Despite minor suggestions for improvement in variety and service timing, the breakfast experience is a memorable highlight for many guests.
While the dining experience at the lodge's restaurant is marked by delicious and affordable food, there are areas for enhancement, such as extending operating hours, expanding the menu and improving service speed. The limited vegetarian options and early closing times are particular points of contention.
Guest rooms at SEL Lodge are praised for their comfort, cleanliness and spaciousness with amenities such as large TVs and functioning climate control systems. Despite occasional issues like faulty jacuzzis, inconsistent hot water and poor noise insulation, the rooms provide a pleasant and restful environment for relaxation.
Cleanliness across the lodge is generally well-regarded with tidy rooms and well-maintained facilities. However, some guests have reported lapses in cleanliness, including unclean bathrooms and occasional cobwebs, which need attention.
The staff at SEL Lodge receives high praise for their friendliness, attentiveness and helpfulness, particularly the reception team. Despite some negative feedback regarding the restaurant staff, the overall positive interactions with the personnel stand out.
The lodge's WiFi service is identified as an area needing improvement with many guests experiencing weak and unreliable signals, especially in their rooms. However, once connected, apps like Netflix function well.
The spa at SEL Lodge captivates guests with its excellent massage services and relaxing ambiance. While some facilities like the hot tubs and sauna could benefit from better maintenance and longer operating hours, the spa still offers a rejuvenating experience.
The pool area is acclaimed for its beautiful, well-maintained setting, ideal for both swimming and relaxation. Despite occasional issues with pool cleanliness and maintenance, the inviting atmosphere and heated options enhance the guest experience.
Parking facilities at SEL Lodge are ample, secure and well-managed, ensuring convenient and worry-free parking for guests, even though a few rooms are located at a considerable distance from the lot.
Lastly, the lodge fosters a family-friendly environment with activities for children and accommodations for pets, providing a welcoming and enjoyable experience for family vacations. The fresh air and outdoor spaces make it a perfect spot for a family getaway.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of Cajón del Maipo, SEL Lodge - Aventura y Descanso offers a tranquil retreat surrounded by breathtaking natural beauty. The lodge is ideally situated, offering a peaceful escape while remaining conveniently accessible. Located near the highway and just a few kilometers from Santiago, guests find the journey straightforward with clear signage guiding the way. Proximity to downtown San José de Maipo and several good restaurants adds to the convenience.
The beautiful views and picturesque setting among the Chilean mountains provide a serene backdrop for relaxation. The natural surroundings include lush gardens and spacious terrains, making it a perfect spot for unwinding by the pool or exploring the scenic landscape. While some guests noted the 200-meter distance between the parking lot and their rooms, the overall location is lauded for its tranquility and accessibility.
The lodge also ensures a safe and quiet environment, ideal for those seeking a restful getaway. Its optimal facilities cater to a comfortable stay with the rooms, breakfast offerings and outdoor services receiving particular praise. Despite a few guests mentioning that finding the address could be challenging, the overwhelming consensus highlights the excellent location, peaceful ambiance and proximity to various tourist spots.
In summary, SEL Lodge - Aventura y Descanso stands out for its unbeatable location, blending the charm of the mountains with convenient access to Santiago and local attractions, making it a favored destination for those looking to connect with nature without straying too far from the city.
Visitors to SEL Lodge – Aventura y Descanso frequently commend the hotel's breakfast, highlighting its deliciousness and completeness. Many reviews describe the breakfast as hearty, substantial and varied, including items like yoghurt, pastries, ham, cheese, bread and more, all served directly at the table. The quality of the coffee is generally praised, though some guests suggest improvements, noting that it was sometimes served as instant coffee.
Guests appreciate the careful preparation and the high quality of food, often mentioning the fresh and well-presented offerings. The breakfast service itself is also well-regarded with friendly and attentive staff adding to the overall positive experience.
Despite the mostly glowing feedback, some guests mentioned areas for improvement, such as the timing of breakfast service starting at 9:00 am and the limited variety in certain cases. A few guests mentioned that the fruit was not always fresh and that the juice was sometimes too sweet or bottled.
In summary, the breakfast at SEL Lodge – Aventura y Descanso is widely appreciated for its completeness, taste and presentation, making it a notable part of the guest experience, although there is room for minor enhancements to satisfy all preferences.
SEL Lodge - Aventura y Descanso offers a mixed dining experience that garners appreciation for its delicious and affordable food, despite some highlighted limitations. Guests frequently praise the food, noting it as delicious with commendable flavors and good prices. The menu, albeit limited, has received positive comments for the quality of its dishes, especially for lunch and dinner, despite some areas needing improvement.
However, the restaurant operations often fall short in terms of variety and service. Reviews indicate frequent dissatisfaction with the limited menu, noting that it could benefit from greater diversity. Vegetarian options, such as lasagna, have been reported to have less variety with complaints about ingredients and presentation.
The restaurant's operating hours pose another challenge, closing early, often by 7 or 8 pm, which can be inconvenient for guests looking to dine late. The early closing times necessitate some guests to find alternative dining options outside the hotel.
Service speed and consistency are additional areas where improvements are desired. Some reviews mention slow service during peak meal times and occasional issues with staff attentiveness. Furthermore, breakfast service also faced critiques, notably the use of powdered coffee and a lack of rapid service.
In summary, while guests find the food tasty and budget-friendly, SEL Lodge's restaurant could enhance its overall guest experience by extending operating hours, diversifying the menu and improving service speed and consistency.
SEL Lodge - Aventura y Descanso offers a diverse range of rooms that prioritize comfort and cleanliness, providing a generally positive experience for guests seeking rest and relaxation. Many reviews highlight the spaciousness and coziness of the rooms with particular praise for their comfortable beds and well-maintained conditions. Guests frequently noted that the rooms are very clean and have direct access to the garden and pool, contributing to a serene and pleasant environment.
Several reviews also appreciated the well-equipped nature of the rooms, mentioning amenities such as large TVs, functioning air conditioning and heating systems where necessary. The design and architecture of the lodge are widely appreciated with specific admiration for the tranquil atmosphere and well-kept surroundings.
However, not all reviews were glowing. Some guests encountered issues such as non-functional or faulty jacuzzis, inconsistent hot water and occasional cleanliness lapses including cobwebs, ants and mold in bathrooms. A recurring point of contention was the lack of minibars and poor noise insulation between rooms, leading to disturbances from neighboring guests. Additionally, isolated complaints about broken fixtures, such as damaged hairdryer cables and faulty air conditioning, were mentioned.
Despite these mixed experiences, the overall sentiment revolves around the comfort and ample space provided in the rooms, making SEL Lodge a good option for those looking to unwind in a peaceful setting while enjoying the beautiful surroundings.
At SEL Lodge - Aventura y Descanso, guests frequently commend the comfort of the beds with many describing them as very comfortable, clean, soft and even spectacular. Numerous reviews highlight the superb bedding and how the comfortable beds significantly contributed to a good night's sleep. Visitors appreciate the well-maintained pieces, which add to the overall restful experience. Some guests noted that the larger rooms and bathrooms complement the relaxing ambiance.
However, a few reviews mention that certain beds are hard and uncomfortable, indicating that some mattresses are worn out and in need of replacement. There were occasional remarks about insufficient bedding during colder conditions and issues with bed sizes or configurations. Despite these mixed experiences, the general consensus celebrates the comfortable beds as a key feature of the stay at SEL Lodge.
SEL Lodge - Aventura y Descanso receives mixed but generally positive feedback regarding cleanliness from its guests. Many reviews highlight the immaculate condition of the facilities, calling them super clean, tidy and well-maintained. Guests frequently praise the cleanliness of the rooms, noting that they are clean, comfortable and cozy. The overall environment, including the surroundings of the pool and hot tubs, is described as clean and well-maintained.
Additionally, the cleaning staff receive high marks for their work with several reviewers appreciating their diligence and rating the staff's cleanliness efforts highly. Shared spaces like bedrooms, the restaurant and exteriors are mentioned for their clean and orderly state, contributing to a peaceful and comfortable atmosphere ideal for rest.
However, some guests point out areas where cleanliness falls short. Issues include unclean bathrooms, dirty carpets and occasional lapses in daily room cleaning. Specific complaints mention finding tomatoes under the bed, spider webs and hair on the bed and pillowcases. Additionally, some outdoor areas and amenities, such as the pool and hot tubs, were noted for not being cleaned properly between uses.
In summary, although there are sporadic instances of cleaning oversights, the majority of reviews affirm that SEL Lodge is a clean, comfortable and well-maintained place, making it a favorable spot for relaxation and adventure.
The reviews for SEL Lodge - Aventura y Descanso highlight the overwhelmingly positive experience with the hotel's staff. Guests consistently describe the staff as friendly, attentive and helpful. Many emphasize the exceptional reception team, particularly highlighting individuals like Melisa and Claudio for their kindness and positive attitudes. The cleaning and facility staff also receive high praise for their excellent service and attentiveness.
While most feedback is positive, some reviews mention issues with the restaurant staff, describing them as unmotivated and occasionally rude. Despite these few negative points, the general consensus portrays the staff as dedicated to ensuring a pleasant stay for guests with many noting the staff's willingness to help and solve problems efficiently.
Additional accolades are given to the guides, particularly those involved with zip lines, who are described as superb and attentive. Overall, the kindness and warmth of the staff, from the reception to the kitchen and spa, largely contribute to a welcoming and enjoyable atmosphere at the lodge.
SEL Lodge - Aventura y Descanso offers a serene setting for a getaway, but falls short in terms of internet connectivity. Many guests found the WiFi signals weak, particularly in their rooms. Some encountered issues with the WiFi on their TVs, while others noted the internet connection was unreliable, frequently coming and going. Access to WiFi was primarily available at the reception area and several visitors mentioned challenges logging into the network. Moreover, there were instances where guests couldn't communicate with the reception due to disconnected phones. Despite these drawbacks, those who successfully connected found that apps like Netflix worked perfectly. However, there is a general consensus that the internet service could see significant improvements to enhance the overall guest experience.
SEL Lodge - Aventura y Descanso boasts an excellent spa experience with wonderful facilities that include hot tubs, saunas and various massage services. The general sentiment about the massages is overwhelmingly positive with many guests lauding the quality and expertise of the massage therapists, especially Fernanda, who received specific praise for her spectacular technique. A relaxing and enjoyable massage session is a frequent highlight, making the massages highly recommended.
Guests find the overall ambiance of the spa beautiful and relaxing and the facilities are described as lovely and inviting. However, there are some concerns raised: the hot tubs, while accessible and loved by many, need better cleaning and maintenance and benches would improve the experience. Additionally, the sauna tends to close early, which has been disappointing for some visitors.
Despite these minor issues, the spa's combination of excellent massages and welcoming infrastructure offers a retreat of relaxation and enjoyment. Whether you utilize the massage services, relax in the hot tubs or take advantage of the sauna, the spa at SEL Lodge provides a noteworthy experience for those seeking rest and rejuvenation.
SEL Lodge - Aventura y Descanso offers a commendable experience for those seeking a mix of adventure and relaxation, particularly when it comes to their pool facilities. The pool is often described as beautiful, well-maintained and very suitable for swimming with heated options available as well as hot tubs for a truly relaxing soak. Guests have consistently praised the peaceful, garden-view surroundings and luxurious facilities, providing an exceptional backdrop for relaxation.
However, some guests have noted issues with pool maintenance, mentioning that the water could sometimes be cloudy or dirty. There were also concerns about insufficient sun loungers, visible electrical cables and occasional lack of cleanliness. Despite these drawbacks, the general consensus highlights the stunning pool area, comfortable and well-kept common areas and the inviting atmosphere for a restful stay. The hot tubs at the pool also offer a relaxing experience that many guests found enjoyable, adding to the overall appeal of the lodge’s amenities.
SEL Lodge - Aventura y Descanso offers guests an impressive range of parking facilities that receive high praise. The hotel provides ample and secure parking options, ensuring peace of mind for visitors. A large and well-maintained parking lot is available on-site, conveniently free for guests. This spacious parking area is complemented by friendly and helpful staff who manage it effectively. While the distance from the parking lot to some rooms can be almost 200 meters, the hotel's expansive parking spaces make it easy for guests to find suitable spots for their vehicles. Whether arriving by car or participating in the hotel's park tours and adventures, guests can feel assured that their parking needs will be well catered to at SEL Lodge.
SEL Lodge - Aventura y Descanso offers an inviting environment that is suitably friendly for families, making it a pleasant destination for a family vacation. Guests frequently highlight the family-oriented amenities, creating an ideal space for relaxing and spending quality time together. The hotel is praised for being children-friendly with various activities for kids such as playing foosball and other toys. This makes it comfortable and entertaining for children, ensuring they enjoy their stay.
The lodge also caters to pet owners, ensuring their furry friends feel welcomed. The fresh air at the location provides a refreshing escape from the heat, enhancing the experience for both children and adults alike. Additionally, the staff's attentiveness to guests, including pets, is often noted positively.
While there were mentions of limited activities like horseback riding for kids and some minor inconveniences such as ants and certain aspects of bathroom facilities, the overall sentiment remains positive. The value for families is seen as excellent and the setting is described as peaceful and perfect for family relaxation.
SEL Lodge - Aventura y Descanso is often classified as a good hotel that aligns well with the expectations from its three-star rating. Guests describe it as a cozy establishment with many thoughtful details, making it a comfortable and quiet place to stay, particularly suitable for families. The facilities and services provided are considered surprisingly good for a hotel of this caliber, contributing to its reputation as an excellent place worth returning to.
The value for money is praised by many, considering the clean and adequately maintained rooms, which are deemed great for a three-star hotel. However, some guests feel there is room for improvement in areas such as bathroom maintenance and the variety of breakfast and spa services offered. Overall, SEL Lodge meets the satisfactory standards of a three-star accommodation, providing reasonable and decent quality throughout its amenities.
SEL Lodge - Aventura y Descanso features beautiful grounds that many business travelers find ideal for a trip, particularly appreciating its large spaces suitable for events and meetings. The facility includes a conference room and a business center, which, despite being tucked away, proves to be useful. However, the weak Wi-Fi signal poses a challenge for those needing reliable internet access. There are no additional business amenities provided and some guests noted that it is not fully suitable for business travel. While there is an additional fee for using the hot tub, a lack of extra promotion packages combining stay with spa services was observed. An indoor swimming pool for the winter season could enhance the property's appeal to business travelers.
SEL Lodge - Aventura y Descanso offers an accessible location with rooms and facilities that cater to guests with disabilities to a certain extent. The establishment provides accessible rooms and suites and the overall area is easily navigable. However, there are some notable shortcomings. The garden areas have poor wheelchair access and the rooms lack good insulation. Guests should also be aware that the accessibility features are not fully comprehensive and there may be limitations for those with significant mobility issues. While some accessibility features are present, they are not thoroughly demonstrated, leaving room for improvement. Only one staff member is typically available for assistance, which might not be sufficient for all guests' needs.
SEL Lodge - Aventura y Descanso boasts a stunning outdoor pool area that has garnered significant praise for its aesthetic appeal. The pool, surrounded by lush green areas and beautifully maintained landscape, provides a refreshing escape and is complemented by additional amenities such as hot tubs. Guests appreciate the comfortable rooms facing the outdoor pool, offering convenient access to the inviting main patio.
Families find the spacious pool, which remains open throughout the night, particularly enjoyable. The lovely outdoor spaces and exterior garden add to the charm, enabling visitors to unwind amidst nature. However, there have been occasional mentions regarding the cleanliness of the pool with a few guests noting that it could benefit from more frequent maintenance. Despite these remarks, the general consensus highlights the outdoor pool as a significant highlight of the lodge, contributing to a pleasant and relaxing stay.
SEL Lodge - Aventura y Descanso is an ideal destination for honeymooners seeking a quiet and peaceful retreat to connect with nature. The lodge offers specialized honeymoon suites that provide a romantic atmosphere, making it a wonderful place for a romantic getaway. Honeymoon packages are thoughtfully designed to cater to the needs of newlyweds with a honeymoon reception described as dreamy by guests. The staff are very friendly and lovely, ensuring guests have a romantic and memorable experience. This serene location is perfect for a honeymoon and many guests recommend it for couples looking to celebrate their special occasion.
SEL Lodge - Aventura y Descanso is recognized for its welcoming attitude towards pets, particularly dogs. Guests frequently applaud the lodge for being very dog-friendly and pet-friendly with policies that accept even large dogs. The staff is noted for their incredible attentiveness, especially towards pets, ensuring that both guests and their furry companions feel comfortable and cared for.
However, some reviews highlight certain areas for improvement. Instances of dog feces found around the pool area suggest there might be a need for better pet-related hygiene management. Additionally, guests have mentioned unclear pet policies and a lack of commitment to maintaining these standards.
Despite the few drawbacks, SEL Lodge maintains a positive reputation among pet owners who appreciate the opportunity to travel with their pets, thanks to its accommodating environment and attentive staff.
Location Show Map
Location
The beautiful views and picturesque setting among the Chilean mountains provide a serene backdrop for relaxation. The natural surroundings include lush gardens and spacious terrains, making it a perfect spot for unwinding by the pool or exploring the scenic landscape. While some guests noted the 200-meter distance between the parking lot and their rooms, the overall location is lauded for its tranquility and accessibility.
The lodge also ensures a safe and quiet environment, ideal for those seeking a restful getaway. Its optimal facilities cater to a comfortable stay with the rooms, breakfast offerings and outdoor services receiving particular praise. Despite a few guests mentioning that finding the address could be challenging, the overwhelming consensus highlights the excellent location, peaceful ambiance and proximity to various tourist spots.
In summary, SEL Lodge - Aventura y Descanso stands out for its unbeatable location, blending the charm of the mountains with convenient access to Santiago and local attractions, making it a favored destination for those looking to connect with nature without straying too far from the city.
Breakfast
Guests appreciate the careful preparation and the high quality of food, often mentioning the fresh and well-presented offerings. The breakfast service itself is also well-regarded with friendly and attentive staff adding to the overall positive experience.
Despite the mostly glowing feedback, some guests mentioned areas for improvement, such as the timing of breakfast service starting at 9:00 am and the limited variety in certain cases. A few guests mentioned that the fruit was not always fresh and that the juice was sometimes too sweet or bottled.
In summary, the breakfast at SEL Lodge – Aventura y Descanso is widely appreciated for its completeness, taste and presentation, making it a notable part of the guest experience, although there is room for minor enhancements to satisfy all preferences.
Dinner
However, the restaurant operations often fall short in terms of variety and service. Reviews indicate frequent dissatisfaction with the limited menu, noting that it could benefit from greater diversity. Vegetarian options, such as lasagna, have been reported to have less variety with complaints about ingredients and presentation.
The restaurant's operating hours pose another challenge, closing early, often by 7 or 8 pm, which can be inconvenient for guests looking to dine late. The early closing times necessitate some guests to find alternative dining options outside the hotel.
Service speed and consistency are additional areas where improvements are desired. Some reviews mention slow service during peak meal times and occasional issues with staff attentiveness. Furthermore, breakfast service also faced critiques, notably the use of powdered coffee and a lack of rapid service.
In summary, while guests find the food tasty and budget-friendly, SEL Lodge's restaurant could enhance its overall guest experience by extending operating hours, diversifying the menu and improving service speed and consistency.
Rooms
Several reviews also appreciated the well-equipped nature of the rooms, mentioning amenities such as large TVs, functioning air conditioning and heating systems where necessary. The design and architecture of the lodge are widely appreciated with specific admiration for the tranquil atmosphere and well-kept surroundings.
However, not all reviews were glowing. Some guests encountered issues such as non-functional or faulty jacuzzis, inconsistent hot water and occasional cleanliness lapses including cobwebs, ants and mold in bathrooms. A recurring point of contention was the lack of minibars and poor noise insulation between rooms, leading to disturbances from neighboring guests. Additionally, isolated complaints about broken fixtures, such as damaged hairdryer cables and faulty air conditioning, were mentioned.
Despite these mixed experiences, the overall sentiment revolves around the comfort and ample space provided in the rooms, making SEL Lodge a good option for those looking to unwind in a peaceful setting while enjoying the beautiful surroundings.
Beds
However, a few reviews mention that certain beds are hard and uncomfortable, indicating that some mattresses are worn out and in need of replacement. There were occasional remarks about insufficient bedding during colder conditions and issues with bed sizes or configurations. Despite these mixed experiences, the general consensus celebrates the comfortable beds as a key feature of the stay at SEL Lodge.
Cleanliness
Additionally, the cleaning staff receive high marks for their work with several reviewers appreciating their diligence and rating the staff's cleanliness efforts highly. Shared spaces like bedrooms, the restaurant and exteriors are mentioned for their clean and orderly state, contributing to a peaceful and comfortable atmosphere ideal for rest.
However, some guests point out areas where cleanliness falls short. Issues include unclean bathrooms, dirty carpets and occasional lapses in daily room cleaning. Specific complaints mention finding tomatoes under the bed, spider webs and hair on the bed and pillowcases. Additionally, some outdoor areas and amenities, such as the pool and hot tubs, were noted for not being cleaned properly between uses.
In summary, although there are sporadic instances of cleaning oversights, the majority of reviews affirm that SEL Lodge is a clean, comfortable and well-maintained place, making it a favorable spot for relaxation and adventure.
Staff
While most feedback is positive, some reviews mention issues with the restaurant staff, describing them as unmotivated and occasionally rude. Despite these few negative points, the general consensus portrays the staff as dedicated to ensuring a pleasant stay for guests with many noting the staff's willingness to help and solve problems efficiently.
Additional accolades are given to the guides, particularly those involved with zip lines, who are described as superb and attentive. Overall, the kindness and warmth of the staff, from the reception to the kitchen and spa, largely contribute to a welcoming and enjoyable atmosphere at the lodge.
Wi-Fi
Spa
Guests find the overall ambiance of the spa beautiful and relaxing and the facilities are described as lovely and inviting. However, there are some concerns raised: the hot tubs, while accessible and loved by many, need better cleaning and maintenance and benches would improve the experience. Additionally, the sauna tends to close early, which has been disappointing for some visitors.
Despite these minor issues, the spa's combination of excellent massages and welcoming infrastructure offers a retreat of relaxation and enjoyment. Whether you utilize the massage services, relax in the hot tubs or take advantage of the sauna, the spa at SEL Lodge provides a noteworthy experience for those seeking rest and rejuvenation.
Pool
However, some guests have noted issues with pool maintenance, mentioning that the water could sometimes be cloudy or dirty. There were also concerns about insufficient sun loungers, visible electrical cables and occasional lack of cleanliness. Despite these drawbacks, the general consensus highlights the stunning pool area, comfortable and well-kept common areas and the inviting atmosphere for a restful stay. The hot tubs at the pool also offer a relaxing experience that many guests found enjoyable, adding to the overall appeal of the lodge’s amenities.
Parking
Family
The lodge also caters to pet owners, ensuring their furry friends feel welcomed. The fresh air at the location provides a refreshing escape from the heat, enhancing the experience for both children and adults alike. Additionally, the staff's attentiveness to guests, including pets, is often noted positively.
While there were mentions of limited activities like horseback riding for kids and some minor inconveniences such as ants and certain aspects of bathroom facilities, the overall sentiment remains positive. The value for families is seen as excellent and the setting is described as peaceful and perfect for family relaxation.
3 Star
The value for money is praised by many, considering the clean and adequately maintained rooms, which are deemed great for a three-star hotel. However, some guests feel there is room for improvement in areas such as bathroom maintenance and the variety of breakfast and spa services offered. Overall, SEL Lodge meets the satisfactory standards of a three-star accommodation, providing reasonable and decent quality throughout its amenities.
Business
Accessible
Outdoor Pool
Families find the spacious pool, which remains open throughout the night, particularly enjoyable. The lovely outdoor spaces and exterior garden add to the charm, enabling visitors to unwind amidst nature. However, there have been occasional mentions regarding the cleanliness of the pool with a few guests noting that it could benefit from more frequent maintenance. Despite these remarks, the general consensus highlights the outdoor pool as a significant highlight of the lodge, contributing to a pleasant and relaxing stay.
Honeymoon
Dog Friendly
However, some reviews highlight certain areas for improvement. Instances of dog feces found around the pool area suggest there might be a need for better pet-related hygiene management. Additionally, guests have mentioned unclear pet policies and a lack of commitment to maintaining these standards.
Despite the few drawbacks, SEL Lodge maintains a positive reputation among pet owners who appreciate the opportunity to travel with their pets, thanks to its accommodating environment and attentive staff.
Yes, SEL Lodge - Aventura y Descanso has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at SEL Lodge - Aventura y Descanso.
Yes, SEL Lodge - Aventura y Descanso welcomes dogs.
Yes, parking facilities are available at SEL Lodge - Aventura y Descanso.
No, SEL Lodge - Aventura y Descanso doesn't have a gym.
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