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Summary of reviewsThe Kempinski Hotel San Lawrenz is a luxurious five-star hotel located in a beautiful and quiet area in the countryside of Gozo. While some guests find the location a little far from attractions, the hotel offers a daily free one-way bus service to Victoria and Ramla Beach for convenience. The hotel offers spacious and well-decorated rooms, complete with beautiful bathrooms and comfortable beds befitting a Kempinski hotel. The breakfast receives mixed reviews from guests, but the exquisite cuisine, delicious food and beautiful breakfast views on the terrace were unbeatable for some. The dining experience received mixed reviews with some guests praising the exquisite cuisine and delicious food, while others found the food to be overpriced and lacking in options or quality. The staff at the Kempinski Hotel San Lawrenz are exceptional with many guests commending their warm and welcoming approach. The spa and pool areas are beautiful and well-maintained and the hotel is highly recommended for families with small children. Overall, the Kempinski Hotel San Lawrenz is a great option for those seeking a luxurious and exotic getaway, but there seem to be some areas where it could improve its five-star rating. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
Building materials from sustainable resources
Rainwater collection and usage
Use of non-toxic cleaning products
Bicycles provided to guests
Wastewater is reused after treatment
Organic waste is composted
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
A vegetarian alternative menu is proposed in the restaurant
Answers last updated by Kempinski Hotel San Lawrenz
Hotel for Honeymoon
Hotel with Spa
Size of the spa facilities: Indoor area: 1700 m2 (18299 ft2)
Spa facilities:
Indoor pool(s) - Number: 1
Heated pool(s) - Number: 1
Thermal pool(s) - Number: 1
Private massage and treatment room(s) - Number: 10
Sauna(s) - Number: 1
Steam room(s) / Hammam(s) - Number: 1
Hot tub(s) / Jacuzzi(s) - Number: 1
Spa services:
Facial treatments
Body treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Couples massage
Maternity massage
Detox massage
Hot stone massage
Ayurvedic massage
Lymphatic drainage massage
Body scrub
Body wrap
Spa services hours:10:00 - 18:30
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Answers last updated by Kempinski Hotel San Lawrenz
Grand Deluxe Pool View Room
Boasting a spacious balcony overlooking the gardens and swimming pool, this large air-conditioned room has a flat-screen satellite TV, free WiFi, and a private bathroom. Non-smoking only. This room can accommodate one extra bed. Pets are not allowed.
Deluxe SuiteWith pool and garden views, this junior suite has a private balcony, a living area with sofa and tea/coffee making facilities. Also features a minibar, flat-screen TV and a bathroom with bath and walk-in shower.
Rustic spacious Grand Suite with calming views, two separated areas, an additional courtesy bathroom, and an opulent marble bathroom with premium amenities. A private Gozitan balcony for unwinding and reenergizing.
Pets are not allowed in this room category.
Junior Suite Pool ViewRustic elegance offers luxury comforts with timeless style. A private balcony with calming views over the pools and swaying palm trees. Magnificient marble bathroom with premium amenities. Accessible Junior Suite has a limited availability, upon request. Pets are not allowed.
Superior Pool View RoomStunning views over our pools and lavish gardens. Private balcony to relax and unwind. Marble bathrooms with exclusive bathroom amenities to restore your senses. This room cannot accommodate extra beds. Dogs are not allowed in this room category.
1 BR San Lawrenz ResidenceA truly lifestyle experience. This contemporary one-bedroom apartment offers a bright and welcoming open-plan kitchen and a modern living and dining area. The apartment is complete with a washing machine and a tumble dryer, beautifully finished en-suite bathrooms, a bathtub, a separate walk-in shower, and double wash basins. Two private balconies with relaxing views over our gardens and pools. Exclusive access from Kempinski Residences San Lawrenz building and private parking area. Facing the shared gardens and pools, this one-bedroom apartment has a living room, a kitchenette, and a bathroom. Also features a flat-screen satellite TV and free Wi-Fi. Pets are allowed in this room category with a one-time fee of € 75.
Panorama Junior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with pool views, this suite also provides a minibar and a flat-screen TV. The unit offers 1 bed.
Deluxe Pool View Room A seating area, a desk, a balcony, and air conditioning are provided in this spacious triple room. The unit offers 3 beds. Pets are not allowed in this room category. Pets are not allowed.
2 BR San Lawrenz ResidenceThis spacious apartment comprises 1 living room, 2 separate bedrooms and 3 bathrooms with a bath and free toiletries. The apartment's kitchen is available for cooking and storing food. The air-conditioned apartment provides a flat-screen TV, a washing machine, a minibar, a coffee machine as well as pool views. The unit offers 4 beds.
Mediterranean SuiteThe spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. Boasting a balcony with pool views, this suite also offers air conditioning and a flat-screen TV. The unit has 1 bed.
Grand SuiteThe suite's kitchenette is available for cooking and storing food. The spacious air-conditioned suite features a flat-screen TV, a minibar, a coffee machine, a seating area as well as pool views. The unit has 4 beds.
3 BR San Lawrenz ResidenceThe suite's kitchen is available for cooking and storing food. The spacious air-conditioned suite features a flat-screen TV, a washing machine, a minibar, a coffee machine as well as pool views. The unit has 4 beds.
Superior RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed. Dogs are not allowed in this room.
Grand Deluxe Garden View RoomThe spacious air-conditioned triple room offers a flat-screen TV, a minibar, a safe deposit box, an electric kettle as well as garden views. The unit has 1 bed.
Family RoomThis air-conditioned quadruple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed. Pets are not allowed in this room.
About Kempinski Hotel San Lawrenz
License: H-0329
Guest Reviews
8.9
Excellent
Location
The Kempinski Hotel San Lawrenz is located in a beautiful, quiet area in the countryside of Gozo, near the sea and Victoria. While some guests find the location a little far from attractions, the hotel offers a daily free one-way bus service to Victoria and Ramla Beach for convenience. The town of St. Lawrence is attractive and quiet, surrounded by palm trees and offering beautiful views. Guests can even make the 20-minute walk to Dwejra Bay. The hotel itself is a large complex accessed by a small side street and some guests had to settle for views of the parking lot or main entrance. However, the breakfast is amazing and the location remains the main draw for those seeking a quiet, peaceful getaway or easy access to key sites with a car. While there may be more affordable options on the island, the Kempinski Hotel San Lawrenz offers a fantastic place to retreat and recharge in a spacious and serene environment.
Breakfast
The Kempinski Hotel San Lawrenz's breakfast receives mixed reviews from guests. While it offers an extensive buffet with a good amount of variety, some guests found it repetitive and not up to par with the hotel's 5-star status. Covid regulations during breakfast were frustrating for some guests, leading to annoyance. However, for others, the exquisite cuisine, delicious food and beautiful breakfast views on the terrace were unbeatable. The staff's professionalism organization and friendliness also received high praise. Overall, the breakfast at the Kempinski Hotel San Lawrenz is decent but not without its flaws and some guests found it expensive, but the fantastic breakfast selection made up for it.
Dinner
The dining experience at Kempinski Hotel San Lawrenz received mixed reviews from guests. Many praised the exquisite cuisine and delicious food, especially the dishes made from the fish of the day. However, a few guests found the food to be overpriced and lacking in options or quality. Some opted to dine at other restaurants due to the limited choices. The breakfast buffet was nice overall, but the dinner was disappointing for a few guests. The hotel offered a variety of dining options with each restaurant serving different meals. A couple of guests were disappointed by the hidden costs in dinner. The menus for the restaurant and bistro could use some improvement according to one guest, while another suggested the chef showcase their skills with a special dish. The service for food and drinks at the il-baldakkin was slow every night, but the food was still deemed delicious by some guests. Overall, while the food was enjoyable for many, the high prices and limited options left some guests wanting more.
Rooms
Kempinski Hotel San Lawrenz offers its guests a luxurious stay with spacious and well-decorated rooms, complete with beautiful bathrooms and comfortable beds befitting a Kempinski hotel. Guests can choose from a range of room options, including suites with pool views or apartments, though some guests found that rooms can be a bit outdated and need renovation. However, all agree that the rooms are very clean and spacious, albeit sometimes a bit far from the main attractions. Some guests enjoyed breathtaking views from their rooms, while others found the views obstructed by trees. The hotel amenities are well-equipped and structured, however, some guests found that the room facilities did not meet five-star expectations and pricing. Even with some negative reviews, guests stayed in a lovely building with fabulous large rooms, making it a luxurious stay.
Beds
Guests staying at the Kempinski Hotel San Lawrenz have had mixed experiences with the beds. Many guests praised the beds, describing them as fantastic, comfortable and truly amazing. Some even went as far as to say that they had the most comfortable mattress and pillows they have ever slept on. The majority of the rooms are also reported to be amazing. However, a few guests did complain about the tired bedrooms and uncomfortable extra beds. Some also noted that the sun loungers by the pool were not very comfortable and needed better cushions. Overall, the hotel seems to offer excellent beds in most of its rooms, making for a comfortable and restful stay.
Cleanliness
The Kempinski Hotel San Lawrenz is your perfect destination if you are looking for a clean and comfortable stay with a touch of luxury. It offers a very fine dining experience and exceptional staff service, along with a beautiful and serene spa area that is bound to relax you. The hotel premises are very clean and quiet with modern and spacious rooms that are regularly serviced. The bathroom facilities are particularly noteworthy for their modern and clean appearance. The breakfast spread is very good and well-prepared. However, there were a few stains found on the sofa and bed cushions, which were unexpected. Otherwise, everything was in great condition and the pools were well-maintained.
Staff
The staff at the Kempinski Hotel San Lawrenz are exceptional with many guests commending their warm and welcoming approach. Despite some negative comments about the bistro's food quality, the majority of guests were impressed with the friendly and competent staff, who go above and beyond to provide excellent customer service. From attentive receptionists to accommodating waiters, the hotel's team are always willing to help in any way they can. Special mentions were given to the fantastic pool and spa staff, who offer top-level service. Many guests noted that the hotel's training of their personnel is excellent, a fact reflected in the high standard of service guests receive. Overall, the staff at the Kempinski Hotel San Lawrenz make a stay there one to remember with their friendly and accommodating approach to customer service.
Spa
The Kempinski Hotel San Lawrenz’s spa is a heavenly experience with exceptional facilities such as the beautiful hammam spa and pool which provides great relaxation. Guests who made use of the spa praised the quality of the spa procedures including the excellent Kerala massages. While there were some reports that certain elements of the adult section did not work, the overall experience in the spa was still great. However, it’s important to note that the use of the indoor pool requires prior booking, which might limit how you plan your day. Guests also enjoyed the convenience of having a good gym and steam room facilities.
Pool
Guests love the wonderful pools at the Kempinski Hotel San Lawrenz, which includes three outdoor pools and two indoor pools (which require booking slots due to COVID rules). The pool area is surrounded by palm trees and is very relaxing. The pools are clean and not overcrowded, though some guests complain about people reserving sun loungers early in the morning and not using them until midday. The main pool is the perfect place to relax in the sun and the pool staff work tirelessly to keep everyone hydrated. The pool area could use more umbrellas, but overall it is beautiful and well-maintained. However, some guests have complained that the outdoor pool can be cold and there were mixed opinions on the indoor pool temperatures. Despite this, the pool areas at the hotel are definitely worth a visit.
Family
The Kempinski Hotel San Lawrenz is highly recommended for families with small children as there are a lot of families with kids staying at the hotel. However, some guests have mentioned annoyance at breakfast and dinner due to children running around, shouting or crying. The hotel provides a playground and a kids club, though some guests found the kids club to be mediocre and closed most of the time. It is also worth noting that the baby mattress provided is not up to health and safety standards, so fitted sheets are recommended for young babies. The hotel offers special rates for laundry of kids' clothes and a new restaurant has recently opened near the family pool. Some guests have reported that rooms far from the central area of the hotel can be a challenge, but it's always nice when bathrobes and slippers are provided for the kids. Overall, the Kempinski Hotel San Lawrenz is a great choice for families with young children who will enjoy the various activities.
5 Star
Kempinski Hotel San Lawrenz is a stunning five star property located on a beautiful island. The hotel boasts a luxurious service, which is constantly being improved by the General Manager himself, who takes the time to meet his guests and get to know them. The common areas and gardens are particularly well maintained, making this hotel a classic amongst the truly great hotels of the world. Although the receptionist was embarrassed and the rooms could benefit from some refurbishment, guests still find the hotel exceptional and refer to it as a true paradise. That being said, some guests were disappointed with the level of service, the attitude of the staff and the fact that the hotel was overpriced for what was promised as a five star experience. Overall, Kempinski Hotel San Lawrenz seems to be a great option for those who seek a luxurious and exotic getaway, but there seem to be some areas where it could improve its five star rating.
Luxury
The Kempinski Hotel San Lawrenz is a classic five-star hotel that offers luxury rooms and exceptional services. The ambiance of the hotel is further enhanced by its welcoming staff and exquisite cuisine, which make it a perfect venue for New Year's Eve celebrations. The hotel is like a mini-resort vacation in a lovely place like Gozo with lush gardens and several restaurants and bars within the premises. However, some guests pointed out that the hotel may not live up to its reputation as a five-star hotel, as some rooms may need to be updated and its services may not be at the level expected for such a high price. Nevertheless, for those who want to experience luxurious accommodations, the Kempinski Hotel San Lawrenz is still the best hotel on Malta and Gozo.
Yes, Kempinski Hotel San Lawrenz has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Kempinski Hotel San Lawrenz. For more information, read the answers to the Spa questionnaire
Yes, Kempinski Hotel San Lawrenz welcomes dogs.
Yes, parking facilities are available at Kempinski Hotel San Lawrenz.
Yes, Kempinski Hotel San Lawrenz has a gym. For more information, read the answers to the Gym questionnaire