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Summary of reviewsHotel Mi Hermoso Dolores consistently receives positive feedback from guests, making it a standout choice for travelers visiting Dolores Hidalgo. Its excellent location is frequently praised for being central and convenient, offering easy access to the city's main attractions, such as the historic center, the Main Square, the José Alfredo Jiménez museum and the Dolores parish. The hotel's prime position enhances the overall travel experience with all major attractions and dining options within walking distance. Secure parking right across the street further adds to the convenience for guests.
The 24-hour breakfast bar, albeit basic, is another highlight due to its cleanliness and the helpfulness of the staff. Guests enjoy a selection of fruits, coffee, bread, cereal and milk, which are available throughout the day and night, offering a pleasant start to their day.
Rooms at Hotel Mi Hermoso Dolores are generally spacious and comfortable, featuring particularly ample bathroom space and luxurious whirlpool tubs. The beds are large and highly comfortable, contributing to a restful stay. Guests appreciate the cleanliness and quietness of the rooms, although some minor issues such as windows facing the hallway and occasional noise from early morning departures have been noted. There are also infrequent mentions of lapses in cleanliness and maintenance, such as used linens and inconsistent water pressure, but these issues are exceptions rather than the norm.
Cleanliness is prominently emphasized by most guests, who describe the hotel as immaculate and beautiful. The attentive cleaning staff ensures that both the rooms and common areas are well-maintained, contributing to the overall comfort and positive experience. A few minor lapses in room cleaning have been reported, but they are outliers in the overall high standard of cleanliness.
The hotel staff is consistently commended for their exceptional service and friendliness. Guests frequently mention the courteous and helpful nature of the receptionists and other staff members, which significantly enhances the comfort and positive experience of their stay. The staff's dedication to excellent customer service is a key factor in making the stay enjoyable.
While the parking facilities receive mixed reviews, the availability and security of parking are generally appreciated. Some challenges are noted with the size and entry points of the parking areas, especially for larger vehicles, but the accessible and clean parking options remain a notable amenity.
Overall, Hotel Mi Hermoso Dolores offers a comfortable, clean and centrally located stay with excellent service and convenient amenities, making it a highly recommended option for travelers visiting Dolores Hidalgo.
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