Catalonia Donosti
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Summary of reviewsCatalonia Donosti is highly praised for its enviable location in the heart of San Sebastian, offering close proximity to key attractions such as La Concha beach, the old town and a variety of shopping and dining options. Its elevated position and a private elevator providing direct access to the city center are frequently highlighted, along with a rooftop terrace and pool that provide breathtaking panoramic views. The strategic location combined with modern comfort in a tranquil setting is a significant draw for guests.
Breakfast at Catalonia Donosti stands out as a highlight, consistently praised for its variety, quality and presentation. Guests admire the fantastic range of options, including fresh juices, cooked-to-order items and diverse offerings catering to dietary needs. The breakfast staff also receive commendation for their friendliness and attentiveness, leaving a lasting positive impression despite some considering the breakfast pricey.
Dinner experiences at the hotel's restaurant receive mixed reviews. While the cuisine and service are often rated highly with guests enjoying the à la carte menu and the rooftop ambiance, inconsistencies in service, long waiting times and occasional disorganization detract from the overall experience. Some guests also find the menu limited and the prices high relative to the quality of food.
The rooms at Catalonia Donosti are frequently celebrated for their spaciousness, cleanliness and elegant decoration. Guests enjoy the large, comfortable beds, superb bathroom designs and well-equipped amenities. Even though a few rooms have interior views or darker interiors, the overall feedback emphasizes comfort, high quality and tranquility, bolstered by the courteous and accommodating staff.
Cleanliness is a strong point across the board at Catalonia Donosti with numerous reviews highlighting the hotel's immaculate standards. Guest rooms and common areas are spotless and well-maintained with the cleaning staff praised for their efficiency and discretion. This consistent emphasis on hygiene enhances the hotel's appeal.
The staff at Catalonia Donosti receive widespread acclaim for their exceptional service. Guests repeatedly commend the helpful, polite and welcoming demeanor of the front desk staff, bellboys, bartenders and room service teams. The staff's proactive and accommodating nature, multilingual abilities and extensive local knowledge contribute significantly to the guests' positive experiences.
WiFi experiences are mixed with some guests finding the connection strong and reliable, while others report issues with instability and access difficulties. Despite some positive mentions, this area needs improvement to ensure consistent satisfaction.
The hotel's spa largely leaves a positive impression, appreciated for its clean, well-maintained facilities and luxurious treatments like massages. However, the additional fee for spa access is a recurring point of contention among guests who feel it should be included in the room rate.
The gym, while modern and well-equipped, receives some criticism for its small size and additional cost for access. Nonetheless, it remains a positive feature for fitness-conscious guests.
The rooftop pool offers stunning views over San Sebastián and a relaxing terrace environment, although its small size, shallow depth and cold temperature are noted drawbacks. Despite these issues, the pool area is generally well-maintained and adds value to the overall hotel experience.
In summary, Catalonia Donosti is highly recommended for its superb location, quality breakfast, comfortable and clean rooms and exceptional staff service. Certain areas, such as the dining experience, spa and gym access fees and WiFi reliability, could benefit from improvements to ensure a consistently excellent stay for all guests.
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Breakfast at Catalonia Donosti stands out as a highlight, consistently praised for its variety, quality and presentation. Guests admire the fantastic range of options, including fresh juices, cooked-to-order items and diverse offerings catering to dietary needs. The breakfast staff also receive commendation for their friendliness and attentiveness, leaving a lasting positive impression despite some considering the breakfast pricey.
Dinner experiences at the hotel's restaurant receive mixed reviews. While the cuisine and service are often rated highly with guests enjoying the à la carte menu and the rooftop ambiance, inconsistencies in service, long waiting times and occasional disorganization detract from the overall experience. Some guests also find the menu limited and the prices high relative to the quality of food.
The rooms at Catalonia Donosti are frequently celebrated for their spaciousness, cleanliness and elegant decoration. Guests enjoy the large, comfortable beds, superb bathroom designs and well-equipped amenities. Even though a few rooms have interior views or darker interiors, the overall feedback emphasizes comfort, high quality and tranquility, bolstered by the courteous and accommodating staff.
Cleanliness is a strong point across the board at Catalonia Donosti with numerous reviews highlighting the hotel's immaculate standards. Guest rooms and common areas are spotless and well-maintained with the cleaning staff praised for their efficiency and discretion. This consistent emphasis on hygiene enhances the hotel's appeal.
The staff at Catalonia Donosti receive widespread acclaim for their exceptional service. Guests repeatedly commend the helpful, polite and welcoming demeanor of the front desk staff, bellboys, bartenders and room service teams. The staff's proactive and accommodating nature, multilingual abilities and extensive local knowledge contribute significantly to the guests' positive experiences.
WiFi experiences are mixed with some guests finding the connection strong and reliable, while others report issues with instability and access difficulties. Despite some positive mentions, this area needs improvement to ensure consistent satisfaction.
The hotel's spa largely leaves a positive impression, appreciated for its clean, well-maintained facilities and luxurious treatments like massages. However, the additional fee for spa access is a recurring point of contention among guests who feel it should be included in the room rate.
The gym, while modern and well-equipped, receives some criticism for its small size and additional cost for access. Nonetheless, it remains a positive feature for fitness-conscious guests.
The rooftop pool offers stunning views over San Sebastián and a relaxing terrace environment, although its small size, shallow depth and cold temperature are noted drawbacks. Despite these issues, the pool area is generally well-maintained and adds value to the overall hotel experience.
In summary, Catalonia Donosti is highly recommended for its superb location, quality breakfast, comfortable and clean rooms and exceptional staff service. Certain areas, such as the dining experience, spa and gym access fees and WiFi reliability, could benefit from improvements to ensure a consistently excellent stay for all guests.
Hotel with EV Charging Stations
Luxury Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Catalonia Donosti boasts an enviable location in the heart of San Sebastian, offering convenient proximity to key attractions such as La Concha beach, the old town and a variety of shopping and dining options. Many reviews highlight the hotel's perfect, ideal and central location, which facilitates easy exploration of the city. The presence of a private elevator provides direct and easy access to the city center, a feature guests found particularly useful, especially given the hotel's elevated position which offers stunning views of the city and the beach.
The calm yet central setting ensures a pleasant stay without the typical hustle and bustle of a city center hotel. The rooftop terrace and pool enhance the luxurious feel, providing breathtaking panoramic views of San Sebastian. Another advantage is the hotel's convenient parking garage, making it ideal for those traveling by car.
Overall, the combination of a quiet ambiance, modern comfort and strategic location makes Catalonia Donosti a delightful choice for visitors. Whether strolling down to the beach, enjoying the sights of the old town or simply relaxing while overlooking the scenic vistas, guests consistently appreciate the hotel's superb and exceptional location.
At the Catalonia Donosti hotel, breakfast stands out as a highlight among guests, consistently receiving praise for its variety, quality and presentation. Guests frequently describe the breakfast as fantastic, amazing and superb, often noting the excellent range of savoury and sweet options available at the buffet. Fresh juices and freshly made items, including cooked-to-order eggs and bread, are frequently mentioned, adding to the allure of this morning feast.
The abundance of choices caters to diverse dietary needs, including vegetarian and gluten-free options, making it a delight for all kinds of eaters. The quality of the offerings, from fresh fruits to pastries, ensures that guests start their day on a high note. The breakfast staff also contribute significantly to the positive experience, often noted for their friendliness and attentiveness.
Despite its excellence, some guests comment that the breakfast is on the pricey side, which occasionally deters diners. However, for those who do indulge, the general consensus is that the breakfast is worth the expense, given its extensive and high-quality selection.
In summary, breakfast at Catalonia Donosti is a feast that meets high standards of quality and variety, further enhanced by the attentive staff and delightful setting, making it an experience that leaves a lasting impression on guests.
Catalonia Donosti’s dining experiences evoke mixed emotions among guests. On the positive side, the hotel’s restaurant garners high praise for its exceptional cuisine and great service. Diners particularly appreciate the wide variety of dishes available, calling the experience superb and excellent. The dessert offerings, such as a reimagined tarte tatin, are notable highlights. Guests frequently recommend the à la carte menu for an elevated dining experience, emphasizing the quality and refinement of the dishes.
The restaurant’s ambiance, featuring pleasant common areas and a superb rooftop setting, adds to the overall allure. Some guests enjoyed the convenience of on-site dining after a long day of travel and others found the opportunity to watch fireworks an enjoyable bonus. The breakfast service is also highly rated with multiple mentions of its excellent quality.
However, there are several areas needing improvement. Service inconsistencies, long waiting times and occasional disarray on the terrace detract from the dining experience. Specific complaints include poor catering on some evenings, limited menu choices, particularly for fish and subpar offerings like the children’s pizza. Guests also note the high prices relative to the quality of food and service with some finding the meals not hearty enough for the cost.
Moreover, several visitors faced logistical issues such as the restaurant’s limited operating hours and unavailability of room service at inconvenient times. The distinction between menus depending on seating location further added to some guests' confusion and discontent.
In summary, while Catalonia Donosti’s restaurant offers a potentially delightful culinary experience with excellent cuisine and memorable highlights, there are significant areas requiring attention to ensure consistent service and value for all guests.
At Catalonia Donosti, guests consistently praise the hotel for its spacious, clean and beautifully decorated rooms. The rooms are modern with high standards of cleanliness and organization, offering a comfortable stay. Large, comfortable beds, often king-sized, contribute to a restful experience, while the showers and bathrooms are frequently highlighted for their size and superb design.
Several rooms feature terraces with breathtaking views of the sea and city, adding an extra luxurious touch. The rooms come well-equipped with amenities including minibars, coffee machines and large TVs, ensuring a pleasant and convenient stay. The decor of the rooms is noted for its elegance and modern chic style, enhancing the overall atmosphere.
Despite a few mentions of less favorable views or dark interiors in some rooms, the overall feedback emphasizes the high quality, comfort and tranquility of the accommodations. Amenities like double air conditioners, soundproofing and spacious layouts further elevate the guest experience. The staff also receives positive remarks for their courteousness and accommodating nature, contributing to a pleasant and comfortable stay.
When it comes to the beds at Catalonia Donosti, guest feedback paints a largely positive picture. Many reviewers have highlighted the comfort and quality of the beds, using terms like "super comfortable" and "top-notch" to describe them. The bedding is often mentioned as well with phrases such as "excellent bedding" and "perfect bedding" indicating high customer satisfaction. Various comments also refer to the beds as "large" and "king-sized," emphasizing the spaciousness guests enjoyed.
Most of the reviews praise the beds for being "very comfortable" with "superb bedding" and "great pillows." These positive remarks suggest that a good night's sleep is almost guaranteed. In addition, some guests appreciated the option to select their own pillows, enhancing their overall comfort.
However, a few reviewers noted issues with the mattress firmness and bed size, describing them as "very hard" or "too small for two people." Despite these occasional critiques, the consensus is that the hotel beds are clean and provide a high level of comfort, making Catalonia Donosti an excellent choice for travelers prioritizing a good sleep experience.
Catalonia Donosti exudes an aura of immaculate cleanliness, making it a standout among discerning travelers. Guests frequently highlight how everything is extremely clean and organized, reflecting the hotel's impeccable standards. Rooms are consistently described as spotless and spacious with many reviewers mentioning that they were the cleanest they had ever seen. The hotel's modern interior and well-maintained facilities add to its charm with various areas, from rooms to common spaces, kept in pristine condition.
Guests appreciate the discreet and efficient cleaning staff who ensure the rooms and bathrooms are hygienic and pleasant. The well-tended atmosphere extends to the entire hotel with cleanliness being a recurring praise in reviews. The contemporary design and elegant decor only enhance the overall appeal of staying at this hotel.
A few experiences were less favorable, citing issues like an overlooked item from a previous guest or delayed room cleaning. However, these seem to be isolated incidents in an otherwise flawless record of cleanliness.
Overall, Catalonia Donosti's emphasis on maintaining a clean and comfortable environment, coupled with spacious rooms and modern amenities, consistently impresses its guests, making it a highly recommended destination for a pleasant and hygienic stay.
The staff at Catalonia Donosti has garnered widespread acclaim for their consistently positive attitudes and exceptional service in guest reviews. Instances of helpful and polite front desk staff are frequently mentioned with many guests praising their welcoming nature and efficiency during check-in. The bellboys, bartenders and room service teams are also highlighted for their prompt and attentive service.
The reception staff are noted for their professionalism and ability to communicate fluently in multiple languages, including French. Guests repeatedly emphasize the proactive and accommodating demeanor of the staff, ensuring that all needs are met with a smile. Many reviewers appreciated the staff's extensive knowledge and helpful recommendations for local attractions and dining with special mention of their ability to make reservations at top restaurants.
Exceptional service is a recurring theme with numerous mentions of staff going above and beyond to ensure a pleasant stay. Guests found the team to be incredibly friendly, considerate and attentive to their needs, contributing to an overall warm and welcoming atmosphere. Despite occasional comments about stress and dissatisfaction with the bar and restaurant service, the overwhelming majority of feedback praises the Catalonia Donosti team for their friendliness, promptness and professional demeanor.
In summary, the staff at Catalonia Donosti play a pivotal role in delivering a memorable experience, marked by their kindness, dedication and commitment to exceptional service.
The WiFi experience at Catalonia Donosti presents a mixed bag with some guests praising the service while others express dissatisfaction. On the positive end, many guests found the WiFi connection to be strong, fast and reliable across various areas of the hotel. Phrases such as "superb wifi in all areas," "high speed Wi-Fi," and "reliable wifi connection" highlight the efficient performance for many users. Additionally, the fact that the WiFi is free and has good coverage is noted favorably with instances of "good wifi connection" and "fast and free wifi."
However, the feedback isn't uniformly positive. Several guests encountered issues with unstable and poor quality WiFi. Terms like "terrible wifi," "WiFi was working poorly," and "internet connection was unstable and difficult to connect" reflect the frustration experienced by some. Difficulties such as bad internet connection, the need for complicated access procedures and troubles connecting to VPN or streaming services like Netflix, soured the experience for a portion of visitors. Despite the hotel's overall positive reception, the reliability and performance of the WiFi appear to need attention to ensure a consistent and satisfactory experience for all guests.
Catalonia Donosti's spa evokes mixed reactions, though it largely leaves a positive impression among guests. Many appreciate the spa's clean, well-maintained environment and find it a luxurious, relaxing addition to their stay. Guests often describe the spa as wonderful, superb and a true pleasure, particularly enjoying the massages and various spa treatments offered, which contribute to a phenomenal spa experience. The spa area is also praised for its tranquility and the well-maintained facilities, including a nice pool and sauna.
However, a recurring point of contention is the additional fee for spa access, which many guests feel should be included in the room rate. The extra charges, which range around €17.50 per hour, are often considered excessive with some guests noting that such costs are typically bundled in stays at hotels of this level. Furthermore, the need to book in advance to secure a spot and occasional issues like the steam room being out of order or temperature discomfort in the spa pool have been minor inconveniences.
Despite these critiques, many guests recommend the spa, noting it's a wonderful, relaxing escape and a highlight of their visit. The spa's massage services and treatments are particularly singled out for their value and effectiveness. Overall, while the cost for access may not sit well with all guests, the Catalonia Donosti's spa generally provides a pleasant and memorable experience.
Catalonia Donosti offers a modern and well-equipped gym facility that guests generally appreciate. Many reviews highlight the gym's cleanliness and high quality of equipment, describing it as well-equipped and beautifully maintained. The fitness corner is particularly noted for its high-quality instruments and provision of towels. Reviews consistently mention the gym being modern with several users emphasizing the excellent facilities available.
However, there are some points of contention. The gym is often described as small and modest with limited equipment variety. One common criticism is the additional cost required to access the gym, which some guests find unreasonable given the room rates. Despite these drawbacks, the gym is still seen as a valuable and positive addition to the hotel's amenities, contributing to an overall good experience for visiting fitness enthusiasts.
Catalonia Donosti's rooftop pool draws mix reactions from guests, highlighted by its stunning views over San Sebastián and the bay. The rooftop terrace where the pool is located is frequently described as a lovely, relaxing spot with comfortable sun-loungers and a bar, making it a prime location for unwinding.
However, the pool itself receives varied feedback. Many appreciate the beauty and the relaxation it offers, pointing out that the clean and well-maintained area adds value to the hotel experience. Despite this, several reviews note the pool's small size, shallow depth and cold temperature as significant drawbacks. Instances of the pool being described as more of a large bathtub than a traditional swimming pool are notable with some guests expressing disappointment that it's not heated, making it too cold for swimming at times.
The pool area occasionally faces practical issues, such as a limited number of sunbeds, broken pool chairs and a restricted operating schedule. Guests have also mentioned a lack of umbrellas and shadow, contributing to the discomfort. Moreover, the indoor pool being under renovation implies that during certain periods, guests have fewer options for swimming.
Despite these criticisms, the spectacular views from the rooftop pool often compensate for its physical limitations, making it a cherished spot for many. The access to a rooftop pool in itself is seen as a luxurious addition to the hotel, garnering compliments for contributing positively to the overall stay.
Nestled in one of the most charming parts of San Sebastian, Catalonia Donosti boasts a prime location just a short walk from the famous La Concha Beach. Guests have consistently praised the hotel's proximity to the beach, highlighting the fact that it's only a 5-10 minute stroll. The nearby beaches offer a quiet and peaceful environment, ideal for swimming and family-friendly experiences.
Thanks to its central position, the hotel provides easy access to both the old town and the modern city center, allowing visitors to explore local pintxo bars and shops with ease. Visitors have also mentioned the convenience of elevator access leading directly to the beach, adding an extra layer of comfort for those looking to enjoy the seaside without hassle.
The surrounding area offers not just beautiful views and superior swimming opportunities, but also an inviting atmosphere for relaxing beach walks and after-dinner strolls. Whether one is seeking a short beach break or a leisurely exploration of San Sebastian's coastal delights, the hotel's location proves to be an excellent choice for beach lovers.
Overall, Catalonia Donosti’s accessibility to the beach, combined with its central placement in a vibrant area filled with dining and shopping options, makes it a highly recommended spot for travelers aiming to embrace both the sea and the city.
The parking situation at Catalonia Donosti has received mixed reviews from guests, but several positive points stand out. The hotel's convenient and secure underground parking is a highlight for many, offering ample space and a safe spot for vehicles. The presence of an electric car charger also adds to the modern amenities appreciated by guests.
The parking is generally described as convenient and spacious, making it a comfortable option for those traveling by car. Many guests found the self-parking, on-site option to be a significant advantage with direct access to the hotel. Despite the convenience, the cost of parking is often mentioned with fees around 20-25 euros per day. Some guests felt this was a justified expense given the security and ease of access, while others found it steep.
A few visitors noted issues with the availability of spaces and the complexity of navigating the parking garage. Suggestions were made for clearer notifications on parking procedures to improve the experience. Overall, while a few challenges exist, the secure and accessible parking at Catalonia Donosti generally provides a positive experience for those willing to pay the extra fee.
Catalonia Donosti offers convenient facilities for electric vehicle owners, including onsite EV charging points and electric car charging stations. Guests have appreciated that electric car charging is available and in some cases, it's even provided free of charge. With three parking spaces specifically reserved for electric car recharging, it ensures that finding a spot to charge the vehicle is seldom an issue. However, it's worth noting that some reviews mentioned the absence of charging facilities, while others highlighted the lack of information regarding charging costs, which can sometimes be high. Despite this, the overall availability of electric car charging is positively received, making it a recommended choice for eco-conscious travelers.
Catalonia Donosti comes highly recommended for families seeking a welcoming and child-friendly environment. The hotel offers numerous options that cater to family needs, from spacious family rooms and triple rooms with sea views to handy adjoining rooms for larger families. Families with children of all ages, from babies to toddlers and older kids, will find the accommodations very suitable. Special mention goes to the thoughtful amenities such as separate sitting areas with sofa beds and connecting rooms, which are especially beneficial for families with multiple children.
Parents can appreciate that their children felt safe and welcomed during their stay. The hotel even allows small children into the spa, adding an extra layer of family relaxation opportunities. Families traveling with pets will find comfort as the hotel is pet-friendly and accepts dogs. For those planning a family getaway, Catalonia Donosti proves to be a great choice; the large spaces and family-oriented facilities ensure a comfortable and enjoyable experience for everyone, even accommodating specific requests like preparing snacks for babies.
Whether for a weekend escape or a longer stay, the family-friendly aspects of Catalonia Donosti, including children's play areas and the accommodating and polite staff, make it a standout destination for family vacations. The hotel's efforts to provide connecting rooms for families with multiple children and the general ambiance of family satisfaction endorse its reputation as an ideal retreat for families.
Catalonia Donosti is generally recognized for aligning well with its four-star rating, providing a service and experience that many guests affirm matches the expectations of a four-star hotel. Reviewers frequently note that the hotel deserves its rating, describing it as modern, clean and comfortable with exceptional cleanliness and helpful staff. The facilities and amenities are consistent with four-star standards, offering a comfortable stay that many found to be good value for the price.
However, there is some variance in opinions regarding the hotel's alignment with four-star quality. While some guests believe it is great for a four-star in terms of modernity and comfort, others feel the experience is average for a hotel of this category, mentioning aspects like the size of the beds being a bit tight and the cost being a bit high for the standard provided.
The general sentiment leans towards a positive four-star experience with good service, but there are occasional notes of unmet expectations in terms of luxury and pricing. Nonetheless, the consensus is that Catalonia Donosti provides a solid four-star experience with modern amenities and cleanliness meeting the mark for this category.
Catalonia Donosti has garnered impressive feedback from business travelers, highlighting its extensive array of facilities. The establishment is highly praised for being ideal for business stays with guests repeatedly noting its suitability for professional trips. The hotel offers a variety of business meeting spots, complete and efficient business facilities and good conference rooms, making it particularly convenient for corporate meetings and events.
The ambiance and general design of the hotel suit business needs with quiet rooms providing an ideal backdrop for work. There are workstations available for virtual workspaces and an adequately equipped business center. Guests have also mentioned that the hotel is well honored for professional stays, ensuring a thoroughly business-oriented environment.
While some minor criticisms were noted regarding the WiFi being only adequate and the absence of body lotion in business rooms, the overall sentiment remains positive. The internet service, albeit not perfect, is generally deemed okay for business use.
Despite these minor setbacks, Catalonia Donosti stands out as a highly recommended option for business travelers, offering great amenities and convenience tailored to professional needs. For those planning a business trip, this hotel is recognized for its efficiency, making it a preferred choice for many corporate guests.
Catalonia Donosti is praised for its remarkable accessibility features, making it a convenient choice for guests with disabilities. The hotel boasts a very accessible location, easily reachable via public transport and major highways. Guests appreciate the accessible entrances and exits, as well as the ease with which seniors and those with strollers can navigate the area. Disability-friendly rooms and facilities are a highlight with specific mentions of fantastic, clean shower and bed setups designed for disabled use.
The presence of multiple elevators throughout the hotel ensures access to all floors and parts of the building, including a private elevator that facilitates easy access to the lower town, city center, Concha beach and old town. This enhances the convenience for guests needing to get around seamlessly. Additionally, the underground parking and plentiful parking spaces contribute to the ease of access.
However, some guests have noted certain challenges, such as the hotel's location at the top of a steep hill, which might pose difficulties for access by car. There are also mentions of the necessity to make prior arrangements for different entry points when parking.
Overall, Catalonia Donosti stands out as a disabled-friendly hotel with excellent facilities and elevator systems that make it easy for all guests to enjoy their stay and navigate the vibrant surroundings.
The rooftop pool at Catalonia Donosti offers a remarkable experience with its unparalleled views of the city and ocean, making it a favorite feature among guests. Situated on the top floor, the pool area comes with the added convenience of a rooftop bar, sunbeds and umbrellas, creating a perfect spot for relaxation. Despite being small and unheated, the pool is praised for its cleanliness and the stunning scenery it provides. The panoramic vistas from the rooftop terrace are truly Instagram-worthy, making a dip in the pool an unforgettable experience. Towels are provided, adding to the overall convenience. However, the pool can get a bit crowded and some guests noted the absence of nearby toilets. Overall, the rooftop pool is a well-loved amenity that garners high marks for its scenery and ambiance, even if there are some minor drawbacks.
Surrounded by the allure of a walking distance to the beach and the city center, Catalonia Donosti exudes charm as an idyllic honeymoon destination. Frequently praised as a perfect spot for romantic getaways, the hotel offers superior honeymoon settings and impressive honeymoon suites, adding a touch of luxury to the experience. Attentive arrangements for honeymooners are a common thread among reviews, highlighting special packages and lovely setups tailored for newlyweds.
Guests consistently highlight the hotel’s ideal location, making it easy to explore the lively surroundings while enjoying a serene retreat. For those seeking a memorable honeymoon, the hotel is highly recommended, promising excellent views and a romantic ambiance. Despite a few mentions of unmet expectations, the overall feedback suggests that Catalonia Donosti is adept at creating a special and memorable experience for honeymooners, ensuring they are well-treated and well-cared for during their stay.
Catalonia Donosti stands out as a superb choice for couples seeking a romantic escape. The hotel exudes a romantic ambiance with beautifully decorated rooms and a cozy setting that sets the perfect tone for a dreamy getaway. The splendid views from the rooftop pool and bar provide an exceptionally romantic backdrop, making it an ideal spot for a special evening.
Guests have consistently praised the wonderful views visible from various parts of the hotel, enhancing its appeal as a romantic retreat. The rooftop bar experience with its stunning vistas of San Sebastien, is particularly noted for its romantic vibes, making it a favorite among couples.
The location of Catalonia Donosti is a significant selling point, as it is just steps away from the Cathedral and city center, yet maintains a peaceful atmosphere. This tranquil setting, paired with high-quality services, ensures a relaxing and romantic stay.
From romantic suites to an overall romantic atmosphere, the hotel offers an inviting ambiance that feels both special and memorable. Perfectly suited for romantic weekends, honeymoons or a cozy setting to enjoy intimate moments, Catalonia Donosti delivers an excellent place for couples to experience a romantic and unforgettable stay.
Catalonia Donosti stands out as a highly welcoming spot for pet owners planning a getaway with their furry friends. Dogs are genuinely embraced at this pet-friendly hotel with numerous guests appreciating the warm reception their pets received. Canine companions are provided with thoughtful amenities such as special blankets, feeding trays and even their own beds upon arrival in the room. The hotel goes an extra mile by supplying water and food bowls, making guests feel at ease about their pets' needs.
However, dog owners should note that pets are not allowed in specific areas including the bar, restaurant and breakfast room, which might restrict dining options. Despite these limitations, the general animal acceptance and the provision of free snacks and welcome kits for dogs contribute positively to the overall experience.
The hotel's accommodations are spacious and comfortable, ensuring a good stay not just for the owners but also for their pets. It is well-located with accessible activities for dogs, making it a convenient and enjoyable choice for those traveling with pets. While a few guests mentioned minor dissatisfaction with some rules and limited access for dogs within the hotel, the overall sentiment remains that Catalonia Donosti is a commendable place for a stay with pets.
Location Show Map
Location
The calm yet central setting ensures a pleasant stay without the typical hustle and bustle of a city center hotel. The rooftop terrace and pool enhance the luxurious feel, providing breathtaking panoramic views of San Sebastian. Another advantage is the hotel's convenient parking garage, making it ideal for those traveling by car.
Overall, the combination of a quiet ambiance, modern comfort and strategic location makes Catalonia Donosti a delightful choice for visitors. Whether strolling down to the beach, enjoying the sights of the old town or simply relaxing while overlooking the scenic vistas, guests consistently appreciate the hotel's superb and exceptional location.
Breakfast
The abundance of choices caters to diverse dietary needs, including vegetarian and gluten-free options, making it a delight for all kinds of eaters. The quality of the offerings, from fresh fruits to pastries, ensures that guests start their day on a high note. The breakfast staff also contribute significantly to the positive experience, often noted for their friendliness and attentiveness.
Despite its excellence, some guests comment that the breakfast is on the pricey side, which occasionally deters diners. However, for those who do indulge, the general consensus is that the breakfast is worth the expense, given its extensive and high-quality selection.
In summary, breakfast at Catalonia Donosti is a feast that meets high standards of quality and variety, further enhanced by the attentive staff and delightful setting, making it an experience that leaves a lasting impression on guests.
Dinner
The restaurant’s ambiance, featuring pleasant common areas and a superb rooftop setting, adds to the overall allure. Some guests enjoyed the convenience of on-site dining after a long day of travel and others found the opportunity to watch fireworks an enjoyable bonus. The breakfast service is also highly rated with multiple mentions of its excellent quality.
However, there are several areas needing improvement. Service inconsistencies, long waiting times and occasional disarray on the terrace detract from the dining experience. Specific complaints include poor catering on some evenings, limited menu choices, particularly for fish and subpar offerings like the children’s pizza. Guests also note the high prices relative to the quality of food and service with some finding the meals not hearty enough for the cost.
Moreover, several visitors faced logistical issues such as the restaurant’s limited operating hours and unavailability of room service at inconvenient times. The distinction between menus depending on seating location further added to some guests' confusion and discontent.
In summary, while Catalonia Donosti’s restaurant offers a potentially delightful culinary experience with excellent cuisine and memorable highlights, there are significant areas requiring attention to ensure consistent service and value for all guests.
Rooms
Several rooms feature terraces with breathtaking views of the sea and city, adding an extra luxurious touch. The rooms come well-equipped with amenities including minibars, coffee machines and large TVs, ensuring a pleasant and convenient stay. The decor of the rooms is noted for its elegance and modern chic style, enhancing the overall atmosphere.
Despite a few mentions of less favorable views or dark interiors in some rooms, the overall feedback emphasizes the high quality, comfort and tranquility of the accommodations. Amenities like double air conditioners, soundproofing and spacious layouts further elevate the guest experience. The staff also receives positive remarks for their courteousness and accommodating nature, contributing to a pleasant and comfortable stay.
Beds
Most of the reviews praise the beds for being "very comfortable" with "superb bedding" and "great pillows." These positive remarks suggest that a good night's sleep is almost guaranteed. In addition, some guests appreciated the option to select their own pillows, enhancing their overall comfort.
However, a few reviewers noted issues with the mattress firmness and bed size, describing them as "very hard" or "too small for two people." Despite these occasional critiques, the consensus is that the hotel beds are clean and provide a high level of comfort, making Catalonia Donosti an excellent choice for travelers prioritizing a good sleep experience.
Cleanliness
Guests appreciate the discreet and efficient cleaning staff who ensure the rooms and bathrooms are hygienic and pleasant. The well-tended atmosphere extends to the entire hotel with cleanliness being a recurring praise in reviews. The contemporary design and elegant decor only enhance the overall appeal of staying at this hotel.
A few experiences were less favorable, citing issues like an overlooked item from a previous guest or delayed room cleaning. However, these seem to be isolated incidents in an otherwise flawless record of cleanliness.
Overall, Catalonia Donosti's emphasis on maintaining a clean and comfortable environment, coupled with spacious rooms and modern amenities, consistently impresses its guests, making it a highly recommended destination for a pleasant and hygienic stay.
Staff
The reception staff are noted for their professionalism and ability to communicate fluently in multiple languages, including French. Guests repeatedly emphasize the proactive and accommodating demeanor of the staff, ensuring that all needs are met with a smile. Many reviewers appreciated the staff's extensive knowledge and helpful recommendations for local attractions and dining with special mention of their ability to make reservations at top restaurants.
Exceptional service is a recurring theme with numerous mentions of staff going above and beyond to ensure a pleasant stay. Guests found the team to be incredibly friendly, considerate and attentive to their needs, contributing to an overall warm and welcoming atmosphere. Despite occasional comments about stress and dissatisfaction with the bar and restaurant service, the overwhelming majority of feedback praises the Catalonia Donosti team for their friendliness, promptness and professional demeanor.
In summary, the staff at Catalonia Donosti play a pivotal role in delivering a memorable experience, marked by their kindness, dedication and commitment to exceptional service.
Wi-Fi
However, the feedback isn't uniformly positive. Several guests encountered issues with unstable and poor quality WiFi. Terms like "terrible wifi," "WiFi was working poorly," and "internet connection was unstable and difficult to connect" reflect the frustration experienced by some. Difficulties such as bad internet connection, the need for complicated access procedures and troubles connecting to VPN or streaming services like Netflix, soured the experience for a portion of visitors. Despite the hotel's overall positive reception, the reliability and performance of the WiFi appear to need attention to ensure a consistent and satisfactory experience for all guests.
Spa
However, a recurring point of contention is the additional fee for spa access, which many guests feel should be included in the room rate. The extra charges, which range around €17.50 per hour, are often considered excessive with some guests noting that such costs are typically bundled in stays at hotels of this level. Furthermore, the need to book in advance to secure a spot and occasional issues like the steam room being out of order or temperature discomfort in the spa pool have been minor inconveniences.
Despite these critiques, many guests recommend the spa, noting it's a wonderful, relaxing escape and a highlight of their visit. The spa's massage services and treatments are particularly singled out for their value and effectiveness. Overall, while the cost for access may not sit well with all guests, the Catalonia Donosti's spa generally provides a pleasant and memorable experience.
Gym
However, there are some points of contention. The gym is often described as small and modest with limited equipment variety. One common criticism is the additional cost required to access the gym, which some guests find unreasonable given the room rates. Despite these drawbacks, the gym is still seen as a valuable and positive addition to the hotel's amenities, contributing to an overall good experience for visiting fitness enthusiasts.
Pool
However, the pool itself receives varied feedback. Many appreciate the beauty and the relaxation it offers, pointing out that the clean and well-maintained area adds value to the hotel experience. Despite this, several reviews note the pool's small size, shallow depth and cold temperature as significant drawbacks. Instances of the pool being described as more of a large bathtub than a traditional swimming pool are notable with some guests expressing disappointment that it's not heated, making it too cold for swimming at times.
The pool area occasionally faces practical issues, such as a limited number of sunbeds, broken pool chairs and a restricted operating schedule. Guests have also mentioned a lack of umbrellas and shadow, contributing to the discomfort. Moreover, the indoor pool being under renovation implies that during certain periods, guests have fewer options for swimming.
Despite these criticisms, the spectacular views from the rooftop pool often compensate for its physical limitations, making it a cherished spot for many. The access to a rooftop pool in itself is seen as a luxurious addition to the hotel, garnering compliments for contributing positively to the overall stay.
Beach
Thanks to its central position, the hotel provides easy access to both the old town and the modern city center, allowing visitors to explore local pintxo bars and shops with ease. Visitors have also mentioned the convenience of elevator access leading directly to the beach, adding an extra layer of comfort for those looking to enjoy the seaside without hassle.
The surrounding area offers not just beautiful views and superior swimming opportunities, but also an inviting atmosphere for relaxing beach walks and after-dinner strolls. Whether one is seeking a short beach break or a leisurely exploration of San Sebastian's coastal delights, the hotel's location proves to be an excellent choice for beach lovers.
Overall, Catalonia Donosti’s accessibility to the beach, combined with its central placement in a vibrant area filled with dining and shopping options, makes it a highly recommended spot for travelers aiming to embrace both the sea and the city.
Parking
The parking is generally described as convenient and spacious, making it a comfortable option for those traveling by car. Many guests found the self-parking, on-site option to be a significant advantage with direct access to the hotel. Despite the convenience, the cost of parking is often mentioned with fees around 20-25 euros per day. Some guests felt this was a justified expense given the security and ease of access, while others found it steep.
A few visitors noted issues with the availability of spaces and the complexity of navigating the parking garage. Suggestions were made for clearer notifications on parking procedures to improve the experience. Overall, while a few challenges exist, the secure and accessible parking at Catalonia Donosti generally provides a positive experience for those willing to pay the extra fee.
EV charging stations
Family
Parents can appreciate that their children felt safe and welcomed during their stay. The hotel even allows small children into the spa, adding an extra layer of family relaxation opportunities. Families traveling with pets will find comfort as the hotel is pet-friendly and accepts dogs. For those planning a family getaway, Catalonia Donosti proves to be a great choice; the large spaces and family-oriented facilities ensure a comfortable and enjoyable experience for everyone, even accommodating specific requests like preparing snacks for babies.
Whether for a weekend escape or a longer stay, the family-friendly aspects of Catalonia Donosti, including children's play areas and the accommodating and polite staff, make it a standout destination for family vacations. The hotel's efforts to provide connecting rooms for families with multiple children and the general ambiance of family satisfaction endorse its reputation as an ideal retreat for families.
4 Star
However, there is some variance in opinions regarding the hotel's alignment with four-star quality. While some guests believe it is great for a four-star in terms of modernity and comfort, others feel the experience is average for a hotel of this category, mentioning aspects like the size of the beds being a bit tight and the cost being a bit high for the standard provided.
The general sentiment leans towards a positive four-star experience with good service, but there are occasional notes of unmet expectations in terms of luxury and pricing. Nonetheless, the consensus is that Catalonia Donosti provides a solid four-star experience with modern amenities and cleanliness meeting the mark for this category.
Business
The ambiance and general design of the hotel suit business needs with quiet rooms providing an ideal backdrop for work. There are workstations available for virtual workspaces and an adequately equipped business center. Guests have also mentioned that the hotel is well honored for professional stays, ensuring a thoroughly business-oriented environment.
While some minor criticisms were noted regarding the WiFi being only adequate and the absence of body lotion in business rooms, the overall sentiment remains positive. The internet service, albeit not perfect, is generally deemed okay for business use.
Despite these minor setbacks, Catalonia Donosti stands out as a highly recommended option for business travelers, offering great amenities and convenience tailored to professional needs. For those planning a business trip, this hotel is recognized for its efficiency, making it a preferred choice for many corporate guests.
Accessible
The presence of multiple elevators throughout the hotel ensures access to all floors and parts of the building, including a private elevator that facilitates easy access to the lower town, city center, Concha beach and old town. This enhances the convenience for guests needing to get around seamlessly. Additionally, the underground parking and plentiful parking spaces contribute to the ease of access.
However, some guests have noted certain challenges, such as the hotel's location at the top of a steep hill, which might pose difficulties for access by car. There are also mentions of the necessity to make prior arrangements for different entry points when parking.
Overall, Catalonia Donosti stands out as a disabled-friendly hotel with excellent facilities and elevator systems that make it easy for all guests to enjoy their stay and navigate the vibrant surroundings.
Outdoor Pool
Honeymoon
Guests consistently highlight the hotel’s ideal location, making it easy to explore the lively surroundings while enjoying a serene retreat. For those seeking a memorable honeymoon, the hotel is highly recommended, promising excellent views and a romantic ambiance. Despite a few mentions of unmet expectations, the overall feedback suggests that Catalonia Donosti is adept at creating a special and memorable experience for honeymooners, ensuring they are well-treated and well-cared for during their stay.
Romantic
Guests have consistently praised the wonderful views visible from various parts of the hotel, enhancing its appeal as a romantic retreat. The rooftop bar experience with its stunning vistas of San Sebastien, is particularly noted for its romantic vibes, making it a favorite among couples.
The location of Catalonia Donosti is a significant selling point, as it is just steps away from the Cathedral and city center, yet maintains a peaceful atmosphere. This tranquil setting, paired with high-quality services, ensures a relaxing and romantic stay.
From romantic suites to an overall romantic atmosphere, the hotel offers an inviting ambiance that feels both special and memorable. Perfectly suited for romantic weekends, honeymoons or a cozy setting to enjoy intimate moments, Catalonia Donosti delivers an excellent place for couples to experience a romantic and unforgettable stay.
Dog Friendly
However, dog owners should note that pets are not allowed in specific areas including the bar, restaurant and breakfast room, which might restrict dining options. Despite these limitations, the general animal acceptance and the provision of free snacks and welcome kits for dogs contribute positively to the overall experience.
The hotel's accommodations are spacious and comfortable, ensuring a good stay not just for the owners but also for their pets. It is well-located with accessible activities for dogs, making it a convenient and enjoyable choice for those traveling with pets. While a few guests mentioned minor dissatisfaction with some rules and limited access for dogs within the hotel, the overall sentiment remains that Catalonia Donosti is a commendable place for a stay with pets.
Yes, Catalonia Donosti has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Catalonia Donosti.
Yes, Catalonia Donosti welcomes dogs.
Yes, parking facilities are available at Catalonia Donosti.
Yes, Catalonia Donosti has a gym.
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