Zenit Convento San Martin
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Summary of reviewsZenit Convento San Martin offers an exceptional stay, praised particularly for its ideal location in the heart of San Sebastian. Just a short walk from La Concha Beach and the vibrant old town filled with bars and restaurants, the hotel is perfectly placed for easy access to the city's key attractions, beach promenade and transport links. Guests enjoy the hotel's historical charm mixed with modern amenities with a peaceful environment adding to the overall appeal.
A noted highlight is the breakfast, featuring a diverse and impressive buffet that includes tapas and pintxos-inspired selections. Fresh, local ingredients and creative layout designs contribute to a luxurious meal experience, frequently described as outstanding and often cited as the best some guests have ever had. Despite minor critiques about the need for more fruit options and better coffee quality, breakfast remains a standout aspect of the guest experience.
Dinner at the hotel's on-site restaurant also garners commendation with many finding the gourmet dishes and tasting menu exceptional. Guests rave about the originality and Michelin-starred quality of the cuisine, though limited operating hours and occasional service quality issues are noted concerns. The bar's original pintxos and cocktails further enhance the dining experience.
The rooms are consistently praised for their comfort, cleanliness and modern, stylish décor. Spacious and often featuring balconies with pleasant views, the rooms, including luxurious suites, provide a restful stay. However, some feedback mentions smaller-than-expected rooms and occasional maintenance issues, such as insufficient air conditioning.
The hotel's cleanliness is exemplary with public areas and individual rooms maintained to a spotless standard. Detailed cleanliness efforts extend from towels and bedding to well-maintained bathrooms and lounges, creating a welcoming environment throughout.
The hotel's staff is frequently highlighted for their exceptional friendliness, helpfulness and professionalism, significantly enhancing the guest experience. From the reception to the valets, their attentive and personable service makes for a memorable stay.
WiFi connectivity at the hotel is generally reliable and fast, appreciated by guests who find it available throughout the rooms and common areas, though some encounter spotty reception.
The rooftop pool is a luxurious addition with a charming terrace, although its small size and occasional closure for maintenance or the season can disappoint some guests.
With the beach just steps away, the hotel's location is perfect for beach lovers and those wanting to immerse themselves in the coastal atmosphere. The convenient access to the beach and city center amenities further enhances its appeal.
Parking options, including valet and self-parking services, are appreciated despite challenging access points and high rates. EV charging stations add convenience for electric vehicle users.
Zenit Convento San Martin thus presents a combination of strategic placement, superb service, clean and comfortable rooms and excellent amenities, making it a favored choice for travelers seeking to experience the beauty and culture of San Sebastian.
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A noted highlight is the breakfast, featuring a diverse and impressive buffet that includes tapas and pintxos-inspired selections. Fresh, local ingredients and creative layout designs contribute to a luxurious meal experience, frequently described as outstanding and often cited as the best some guests have ever had. Despite minor critiques about the need for more fruit options and better coffee quality, breakfast remains a standout aspect of the guest experience.
Dinner at the hotel's on-site restaurant also garners commendation with many finding the gourmet dishes and tasting menu exceptional. Guests rave about the originality and Michelin-starred quality of the cuisine, though limited operating hours and occasional service quality issues are noted concerns. The bar's original pintxos and cocktails further enhance the dining experience.
The rooms are consistently praised for their comfort, cleanliness and modern, stylish décor. Spacious and often featuring balconies with pleasant views, the rooms, including luxurious suites, provide a restful stay. However, some feedback mentions smaller-than-expected rooms and occasional maintenance issues, such as insufficient air conditioning.
The hotel's cleanliness is exemplary with public areas and individual rooms maintained to a spotless standard. Detailed cleanliness efforts extend from towels and bedding to well-maintained bathrooms and lounges, creating a welcoming environment throughout.
The hotel's staff is frequently highlighted for their exceptional friendliness, helpfulness and professionalism, significantly enhancing the guest experience. From the reception to the valets, their attentive and personable service makes for a memorable stay.
WiFi connectivity at the hotel is generally reliable and fast, appreciated by guests who find it available throughout the rooms and common areas, though some encounter spotty reception.
The rooftop pool is a luxurious addition with a charming terrace, although its small size and occasional closure for maintenance or the season can disappoint some guests.
With the beach just steps away, the hotel's location is perfect for beach lovers and those wanting to immerse themselves in the coastal atmosphere. The convenient access to the beach and city center amenities further enhances its appeal.
Parking options, including valet and self-parking services, are appreciated despite challenging access points and high rates. EV charging stations add convenience for electric vehicle users.
Zenit Convento San Martin thus presents a combination of strategic placement, superb service, clean and comfortable rooms and excellent amenities, making it a favored choice for travelers seeking to experience the beauty and culture of San Sebastian.
Hotel with EV Charging Stations
Luxury Hotel
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Zenit Convento San Martin boasts an exceptional location in the heart of San Sebastian, making it an ideal base for exploring the city. Guests frequently highlight its proximity to La Concha Beach, just a few minutes' walk away and the vibrant old town, replete with bars and restaurants. The hotel is well-situated near key attractions and offers easy access to the beach promenade, city center and transport links including the bus and train stations.
The convent-turned-hotel melds historical charm with modern amenities, featuring a beautiful entrance hall and thoughtfully preserved architecture. Visitors appreciate the cleanliness, comfort and welcoming service, often praising the hotel's central yet quiet environment that ensures a peaceful stay. This prime location allows guests to effortlessly walk to many of San Sebastian’s attractions, making it perfect for sightseeing, dining and beach outings.
Zenit Convento San Martin consistently receives commendations for its strategic placement, superb service and overall convenience, making it a top choice for travelers seeking to immerse themselves in the beauty and culture of San Sebastian.
At Zenit Convento San Martin, breakfast is a culinary highlight, offering an impressive and varied buffet that has captivated many guests. With a plethora of options, including both sweet and savory dishes, the breakfast caters to diverse palates. The presentation and layout of the buffet are visually appealing and notable for their creative and innovative designs. Many guests have described the breakfast as outstanding, superb and even the best they have ever had, praising its quality and variety.
The breakfast experience at Zenit Convento San Martin is enhanced by its unique tapas and pintxos-inspired selections, as well as fresh, local ingredients that contribute to a truly luxurious and comprehensive meal. The dining space, sometimes noted to be in the basement, adds to the charm with its impressive decor and organized layout.
Though overwhelmingly positive, a few guests did point out areas for improvement, such as the need for more fruit options, better coffee quality and minor issues with the setup. Despite these occasional critiques, the breakfast at Zenit Convento San Martin remains a highlight for visitors, often cited as worth the stay on its own.
Overall, the extraordinary breakfast at this historic hotel, combined with friendly and attentive staff, creates a memorable start to the day for its guests. It’s an experience that many wouldn't want to miss, blending high-quality cuisine with a delightful atmosphere.
Zenit Convento San Martin offers a dining experience that leaves guests with mixed impressions, but its highlights are certainly worth noting. The on-site restaurant, known for its unique and gourmet dishes, stands out as a significant feature. Many guests rave about the superb and Michelin-starred quality of the dinners served, describing the cuisine as top-tier and gastronomically worth trying. The tasting menu at the hotel’s Sukaldean restaurant receives particular praise for its originality and refinement.
Breakfast and dinner services are frequently lauded for their high standards with many guests noting the excellent staff during dinner service. Original pintxos and fabulous cocktails at the bar are other delightful offerings that many visitors enjoy, making the bar itself a favored part of the guest experience.
However, some aspects could use improvement. The restaurant's operating hours are limited; it does not open on Mondays or Tuesdays, which may inconvenience some guests. Additionally, the food quality in the bar received negative feedback from a few and some dinner options were described as low-quality. Despite these few drawbacks, the overall ambiance with beautiful architecture and an impressively designed layout adds to the dining pleasure at the hotel.
Overall, Zenit Convento San Martin’s restaurant and bar provide memorable dining moments, particularly for those who appreciate gourmet cuisine and well-crafted cocktails.
Zenit Convento San Martin offers rooms that are consistently praised for their comfort, cleanliness and spaciousness. Guests frequently note the modern and stylish décor of the rooms, which often include large and well-equipped bathrooms. The general ambiance and design of the rooms receive high marks with many featuring balconies or terraces that provide pleasant views.
Suites, in particular, stand out for their luxury and amenities with some guests mentioning stunning setups, spacious layouts and additional features like whirlpool bathtubs and large balconies. The El Coro suite and others on higher floors receive special mentions for exceeding guests' expectations.
Beds are generally regarded as very comfortable, contributing to a restful stay. The rooms are also appreciated for being quiet, largely free of noise from other guests or the street, presumably due to effective soundproofing. However, some guests did experience noise issues and they recommend requesting rooms facing the courtyard for a quieter experience.
Despite the largely positive feedback, there are mentions of some rooms being smaller than expected, not including certain amenities like cozy chairs, complimentary water or adequate blackout curtains. A few rooms also faced maintenance issues, such as insufficient air conditioning or room cleanliness not meeting guests' standards upon arrival.
Overall, Zenit Convento San Martin combines modern, beautifully designed rooms with comfort and space, making for an enjoyable stay, particularly in their well-appointed suites.
Zenit Convento San Martin boasts a mostly positive guest experience regarding its bedding. The beds are widely regarded as comfortable with many guests highlighting the luxury feel and quality bedding. The spacious and clean rooms complement the large, well-maintained beds that provide a restful experience. Additionally, the mattresses are frequently appreciated for their comfort with several guests noting the firm yet supportive feeling.
Guests also appreciate the detail put into the bedding, such as clean and thick duvets and a variety of pillow choices that contribute to a comfortable sleep. The pillows are generally noted as clean and generous in size, enhancing the overall bedding quality.
However, a few guests noted that while the majority of beds were very comfortable, there were instances where mattresses were deemed too hard or not up to expectations. Some found the additional folding beds less satisfactory and a couple of comments mentioned experiences with bed bug bites and synthetic pillows. Despite these occasional setbacks, the overall feedback underscores well-maintained and comfy beds, contributing significantly to a restful stay at the hotel.
Zenit Convento San Martin consistently impresses guests with its exceptional cleanliness. The hotel is described as being extremely clean with both the rooms and public areas maintained to a spotless standard. Guests frequently highlight the aesthetic appeal and modern design of the rooms, which are noted for being bright, spacious and impeccably clean. Towels, sheets and bedding receive special mention for their cleanliness, contributing to the overall comfort and hygiene of the accommodations. The hotel's facilities, including bathrooms and lounges, are also reported to be in pristine condition. This high level of cleanliness is maintained throughout the entire property, from the lobby to the individual rooms, ensuring a welcoming and hygienic environment for all visitors. Even the smallest details, such as clean towels and well-maintained floors, are managed with diligence, making Zenit Convento San Martin a preferred choice for those who value immaculate surroundings.
Zenit Convento San Martin appears to stand out due to its exceptional staff, consistently praised for their remarkable friendliness, helpfulness and professionalism. Guests frequently highlight the welcoming and attentive nature of the team, often making special mentions of individuals like Andrea for their dedicated service. The reception and front desk personnel, including Milana and Patricia, receive accolades for offering efficient, warm and informative support. A notable aspect is the high level of service provided across different areas of the hotel, from the attentive bar and restaurant staff to the valets who are particularly praised for their exceptional service.
Guests commend the staff's competence, knowledge and eagerness to go above and beyond to ensure a pleasant stay. Whether it's through friendly advice, quick check-ins and check-outs or tailored assistance, the personnel's efforts significantly enhance the overall guest experience. Many reviews underscore that the staff's kindness and proactive approach make the stay memorable and stress-free.
Despite a few minor critiques about language barriers and occasional ineffectiveness at the reception, the overwhelmingly positive feedback highlights the staff as a cornerstone of the hotel's appeal. Their smiles, courteous details and high-level professionalism leave a lasting impression on guests, cementing Zenit Convento San Martin as a superb choice for travelers seeking excellent service and genuine hospitality.
The Zenit Convento San Martin offers reliable WiFi connectivity with many guests praising the good and very fast internet service throughout the hotel. Users have appreciated the responsive WiFi available in the rooms and common areas, alongside useful QR codes for information, which enhance the overall digital experience. While the majority of feedback highlights positive aspects of the WiFi, some mentioned occasional issues with spotty reception and weak connections. However, the general consensus remains that the hotel provides a solid WiFi service for its guests.
The Zenit Convento San Martin features a rooftop pool that garners mixed reviews from guests. Many describe it as a beautiful, luxurious and fun addition to the hotel, especially for a city center location. The rooftop pool offers a nice, albeit small, plunge experience, complemented by a rooftop terrace which provides a charming setting. Guests appreciate the cleanliness and amenities like a heated aspect and the combination of pool and spa.
However, some visitors pointed out that the pool area is notably small with several comments mentioning that it's minuscule and sometimes cold. There were also remarks about the pool being closed for maintenance or the season during some stays, which disappointed guests. Additionally, the rooftop pool lacks a bar area and drinks facilities, which some travelers felt could enhance the experience.
In summary, while the rooftop pool at Zenit Convento San Martin is generally well-liked for its luxurious feel and convenient location, issues regarding its size and periodic closures might affect guest satisfaction.
Zenit Convento San Martin boasts an enviable location that draws beach lovers with its remarkably close proximity to the renowned La Concha Beach. Just steps away from this iconic shoreline, guests can easily enjoy a short walk or even a two-minute stroll to reach the beach, making it a prime spot for those who cherish seaside holidays. The hotel's location near the beach promenade allows visitors to immerse themselves in the relaxed coastal atmosphere and the splendid views of the bay. Whether for a leisurely walk or a quick ride, the journey to the beach is simple and convenient.
Nestled near the bustling city center and surrounded by an array of restaurants and shops, the hotel ensures that guests have everything they need within reach. Its central location grants easy access to not just La Concha Beach but also the local amenities and attractions. The combination of immediate beach access and the vibrant local scene makes Zenit Convento San Martin a favored choice for those seeking both relaxation and convenience in their travels.
Zenit Convento San Martin offers various parking options that guests appreciate despite some challenges. Conveniently, the hotel has both valet and self-parking services with private parking immediately adjacent to the building and secure, covered parking available. Guests particularly commend the helpful and efficient valet service, which they describe as competent and very friendly. The garage spaces are spacious and charging stations for electric vehicles add an extra layer of convenience.
However, there are some drawbacks regarding access and pricing. Many reviewers mention that the garage entry's steep ramp and narrow turns can be challenging. Additionally, the parking rates are frequently noted as expensive with fees around €20 to €25 per day. Guests are advised to reserve parking in advance, as the garage fills up quickly and spots cannot always be guaranteed upon arrival.
Despite these hurdles, most guests find the parking arrangements satisfactory, especially praising the convenience of having secure parking behind the hotel and the clear guidance provided by the staff. For those seeking free parking alternatives, it may be beneficial to explore nearby public garage options.
Zenit Convento San Martin offers convenient and accessible parking facilities that include EV charging stations. Guests confirmed the availability of dedicated charging spots for electric vehicles, making it easy for travelers with EVs to ensure their cars are powered up for their journeys. The presence of these charging stations is noted to be practical and efficient, though it’s important to mention that charging is priced at a fixed rate of 18 euros, instead of based on actual consumption. Additionally, for those who prefer or need alternative options, electric vehicle charging points are also available near the hotel, adding to the overall convenience. While a few reviews do not specifically mention the EV charging services, the consistent positive remarks highlight this feature as a valuable amenity for guests driving electric vehicles.
Zenit Convento San Martin presents a welcoming environment for families, making it a comfortable choice for those traveling with kids. The hotel offers family-friendly amenities such as family suites, children's menus and cribs for babies, which cater well to families with younger children. The supportive and accommodating staff ensure families feel comfortable and well-cared for during their stay. Guests appreciated being upgraded so their children could stay in a room next to theirs, which indicates a thoughtful approach towards family needs.
The overall value for money is noteworthy and the beautiful, spacious rooms were a highlight for many. While the hotel succeeds in creating a family-friendly atmosphere, some feedback indicates areas for improvement. The breakfast offerings may not be particularly child-friendly and the swimming pool is noted to be small and sometimes cold, which might not be ideal for families with small children or teenagers.
Despite these minor drawbacks, the general consensus is that Zenit Convento San Martin provides a supportive and comfortable setting for families, making it a good option for those traveling with kids.
Zenit Convento San Martin is a hotel that has garnered mixed reviews regarding its four-star rating, yet it predominantly delivers a satisfying experience commensurate with its classification. Guests appreciate the hotel’s comfortable and remarkable setting, highlighting its unique and charming historical facilities of a renovated convent which adds a special touch to the guest experience. The staff's exceptional service stands out, often exceeding expectations, particularly during busy periods such as New Year's Eve.
The hotel boasts top-notch amenities and services that align with four-star standards, though some guests felt certain aspects fell short. Specifically, comments were made about the inconsistency of room quality and the absence of standard four-star amenities like hotel slippers and a pool. Despite this, it is often described as an impressive establishment with many guests labeling it one of the best four-star hotels in Spain, thanks to its high standards, great location and solid dining options.
While some visitors believe the experience and the price tag do not fully align with the four-star rating, others hail it as a luxury boutique hotel worth its cost. Overall, Zenit Convento San Martin appears to deliver a strong four-star experience with unique historical charm and admirable staff service, making it a noteworthy stop in Donostia Catalunia.
Zenit Convento San Martin stands out as a well-suited destination for business travelers. Positioned centrally, its location offers easy access to major bus and train stations, making it highly convenient for commuting professionals. The hotel's attentive and professional staff receive high marks for their friendliness and readiness to assist, contributing to a seamless stay.
The establishment is equipped with adequate business amenities including meeting rooms and an on-site business center. Fast Wi-Fi caters effectively to digital needs, facilitating virtual meetings and other online business activities. Guests especially note the convenience of the hotel for business stays, highlighting elements such as cleanliness and a business-friendly atmosphere. In the context of business meetings, the available conference facilities add considerable value to its offerings.
While reviews express that the hotel provides a generally positive experience for business travel, improvements like reasonably priced meals would further enhance the stay for this particular segment of guests. However, the overall feedback reflects a favorable environment for business-related visits.
Zenit Convento San Martin is recognized for its efforts to cater to guests with disabilities. The hotel ensures good accessibility with features like ramps, accessible entrances and elevators. Certain rooms are designed to be wheelchair accessible and accommodate differently-abled guests, providing personal space and soundproofing for a comfortable stay. Guests have noted the ease of access by car, beneficial parking solutions and the availability of guided parking and accessible parking garages. While there were some limitations, such as the absence of a bathroom door in a room designated for disabled guests, overall, the facilities are described as friendly and accommodating. The hotel's strategic location further supports mobility for both pedestrians and vehicles, enhancing convenience for all guests.
The outdoor pool at Zenit Convento San Martin, prominently situated on the rooftop, has garnered positive remarks from guests for its impeccable setup. Clean and well-maintained, it provides a pleasant spot for relaxation with poolside service enhancing the experience. Although the pool is small, visitors appreciate its exclusivity and the availability of sun loungers, making it a cozy retreat. Open only during the summer season, this relatively secluded pool area offers a touch of fun with a picturesque vantage point. There are suggestions for improvement, such as adding a bar with drinks to enhance the rooftop ambiance. Overall, the rooftop pool at Zenit Convento San Martin promises a delightful escape for guests seeking a serene outdoor experience.
The Zenit Convento San Martin is an impeccable choice for honeymooners seeking a memorable and romantic experience. Guests consistently highlight the amazing welcome they received, setting a celebratory tone right from the start. The hotel's beautiful bar decor and romantic arrangements add to its charm, making it perfect for romantic couples.
The honeymoon suite comes highly recommended, complete with honeymoon-specific amenities and special packages that ensure a delightful stay. Private dining options enhance the romantic experience, while the hotel's overall ambiance is ideal for honeymoon celebrations. The location itself is noted to be perfect for a honeymoon, capturing the essence of a truly romantic destination.
Zenit Convento San Martin exudes an undeniable sense of luxury, seamlessly blending historical charm with modern elegance. Located in the heart of the city, it offers prime central access while serving as a serene retreat. The hotel’s decor is a harmonious mix of opulent and refined elements with luxurious touches evident throughout its beautifully designed spaces, including the lobby and bar situated in a converted old chapel.
Guests consistently highlight the high-end materials, outstanding value for money and top-notch amenities. The ambiance is both warm and exclusive, providing a home away from home with superior standards and premium service. The luxury suites and superior rooms ensure an upscale experience with each corner of the hotel— from the stylish decor to the luxurious large pillows and breakfast—enhancing the overall sense of indulgence.
The hotel’s beautifully restored former convent setting adds a unique historical dimension to the luxury stay. Its upscale features and high-class facilities, including a high-end restaurant and exclusive access areas, ensure that the experience feels truly special. The excellent team further complements the elegant environment, making sure that guests receive impeccable service throughout their stay. Whether for a brief visit or an extended stay, Zenit Convento San Martin promises a luxurious experience that marries modern comfort with charming historical allure.
Zenit Convento San Martin offers a truly romantic experience perfect for couples and honeymooners. The old monastery hall and lovely terrace provide a charming, romantic ambiance that sets the scene for an unforgettable stay. The hotel excels in creating special arrangements for anniversaries and other significant occasions, often including unexpected upgrades and private dining experiences.
The atmosphere is imbued with romance, from the candle-lit meals to the decor, which is purposely designed to foster an intimate setting. Guests have praised the quiet spots within the hotel that create ideal romantic areas, making it a perfect retreat for couples looking for a serene and private getaway.
Moreover, its location adds to the charm, being close to romantic centers and offering beautiful views. The staff is noted for their welcoming nature, enhancing the overall romantic atmosphere. Whether it's for a honeymoon, anniversary or just a romantic getaway, Zenit Convento San Martin is well-suited to provide a memorable and romantic stay.
Location Show Map
Location
The convent-turned-hotel melds historical charm with modern amenities, featuring a beautiful entrance hall and thoughtfully preserved architecture. Visitors appreciate the cleanliness, comfort and welcoming service, often praising the hotel's central yet quiet environment that ensures a peaceful stay. This prime location allows guests to effortlessly walk to many of San Sebastian’s attractions, making it perfect for sightseeing, dining and beach outings.
Zenit Convento San Martin consistently receives commendations for its strategic placement, superb service and overall convenience, making it a top choice for travelers seeking to immerse themselves in the beauty and culture of San Sebastian.
Breakfast
The breakfast experience at Zenit Convento San Martin is enhanced by its unique tapas and pintxos-inspired selections, as well as fresh, local ingredients that contribute to a truly luxurious and comprehensive meal. The dining space, sometimes noted to be in the basement, adds to the charm with its impressive decor and organized layout.
Though overwhelmingly positive, a few guests did point out areas for improvement, such as the need for more fruit options, better coffee quality and minor issues with the setup. Despite these occasional critiques, the breakfast at Zenit Convento San Martin remains a highlight for visitors, often cited as worth the stay on its own.
Overall, the extraordinary breakfast at this historic hotel, combined with friendly and attentive staff, creates a memorable start to the day for its guests. It’s an experience that many wouldn't want to miss, blending high-quality cuisine with a delightful atmosphere.
Dinner
Breakfast and dinner services are frequently lauded for their high standards with many guests noting the excellent staff during dinner service. Original pintxos and fabulous cocktails at the bar are other delightful offerings that many visitors enjoy, making the bar itself a favored part of the guest experience.
However, some aspects could use improvement. The restaurant's operating hours are limited; it does not open on Mondays or Tuesdays, which may inconvenience some guests. Additionally, the food quality in the bar received negative feedback from a few and some dinner options were described as low-quality. Despite these few drawbacks, the overall ambiance with beautiful architecture and an impressively designed layout adds to the dining pleasure at the hotel.
Overall, Zenit Convento San Martin’s restaurant and bar provide memorable dining moments, particularly for those who appreciate gourmet cuisine and well-crafted cocktails.
Rooms
Suites, in particular, stand out for their luxury and amenities with some guests mentioning stunning setups, spacious layouts and additional features like whirlpool bathtubs and large balconies. The El Coro suite and others on higher floors receive special mentions for exceeding guests' expectations.
Beds are generally regarded as very comfortable, contributing to a restful stay. The rooms are also appreciated for being quiet, largely free of noise from other guests or the street, presumably due to effective soundproofing. However, some guests did experience noise issues and they recommend requesting rooms facing the courtyard for a quieter experience.
Despite the largely positive feedback, there are mentions of some rooms being smaller than expected, not including certain amenities like cozy chairs, complimentary water or adequate blackout curtains. A few rooms also faced maintenance issues, such as insufficient air conditioning or room cleanliness not meeting guests' standards upon arrival.
Overall, Zenit Convento San Martin combines modern, beautifully designed rooms with comfort and space, making for an enjoyable stay, particularly in their well-appointed suites.
Beds
Guests also appreciate the detail put into the bedding, such as clean and thick duvets and a variety of pillow choices that contribute to a comfortable sleep. The pillows are generally noted as clean and generous in size, enhancing the overall bedding quality.
However, a few guests noted that while the majority of beds were very comfortable, there were instances where mattresses were deemed too hard or not up to expectations. Some found the additional folding beds less satisfactory and a couple of comments mentioned experiences with bed bug bites and synthetic pillows. Despite these occasional setbacks, the overall feedback underscores well-maintained and comfy beds, contributing significantly to a restful stay at the hotel.
Cleanliness
Staff
Guests commend the staff's competence, knowledge and eagerness to go above and beyond to ensure a pleasant stay. Whether it's through friendly advice, quick check-ins and check-outs or tailored assistance, the personnel's efforts significantly enhance the overall guest experience. Many reviews underscore that the staff's kindness and proactive approach make the stay memorable and stress-free.
Despite a few minor critiques about language barriers and occasional ineffectiveness at the reception, the overwhelmingly positive feedback highlights the staff as a cornerstone of the hotel's appeal. Their smiles, courteous details and high-level professionalism leave a lasting impression on guests, cementing Zenit Convento San Martin as a superb choice for travelers seeking excellent service and genuine hospitality.
Wi-Fi
Pool
However, some visitors pointed out that the pool area is notably small with several comments mentioning that it's minuscule and sometimes cold. There were also remarks about the pool being closed for maintenance or the season during some stays, which disappointed guests. Additionally, the rooftop pool lacks a bar area and drinks facilities, which some travelers felt could enhance the experience.
In summary, while the rooftop pool at Zenit Convento San Martin is generally well-liked for its luxurious feel and convenient location, issues regarding its size and periodic closures might affect guest satisfaction.
Beach
Nestled near the bustling city center and surrounded by an array of restaurants and shops, the hotel ensures that guests have everything they need within reach. Its central location grants easy access to not just La Concha Beach but also the local amenities and attractions. The combination of immediate beach access and the vibrant local scene makes Zenit Convento San Martin a favored choice for those seeking both relaxation and convenience in their travels.
Parking
However, there are some drawbacks regarding access and pricing. Many reviewers mention that the garage entry's steep ramp and narrow turns can be challenging. Additionally, the parking rates are frequently noted as expensive with fees around €20 to €25 per day. Guests are advised to reserve parking in advance, as the garage fills up quickly and spots cannot always be guaranteed upon arrival.
Despite these hurdles, most guests find the parking arrangements satisfactory, especially praising the convenience of having secure parking behind the hotel and the clear guidance provided by the staff. For those seeking free parking alternatives, it may be beneficial to explore nearby public garage options.
EV charging stations
Family
The overall value for money is noteworthy and the beautiful, spacious rooms were a highlight for many. While the hotel succeeds in creating a family-friendly atmosphere, some feedback indicates areas for improvement. The breakfast offerings may not be particularly child-friendly and the swimming pool is noted to be small and sometimes cold, which might not be ideal for families with small children or teenagers.
Despite these minor drawbacks, the general consensus is that Zenit Convento San Martin provides a supportive and comfortable setting for families, making it a good option for those traveling with kids.
4 Star
The hotel boasts top-notch amenities and services that align with four-star standards, though some guests felt certain aspects fell short. Specifically, comments were made about the inconsistency of room quality and the absence of standard four-star amenities like hotel slippers and a pool. Despite this, it is often described as an impressive establishment with many guests labeling it one of the best four-star hotels in Spain, thanks to its high standards, great location and solid dining options.
While some visitors believe the experience and the price tag do not fully align with the four-star rating, others hail it as a luxury boutique hotel worth its cost. Overall, Zenit Convento San Martin appears to deliver a strong four-star experience with unique historical charm and admirable staff service, making it a noteworthy stop in Donostia Catalunia.
Business
The establishment is equipped with adequate business amenities including meeting rooms and an on-site business center. Fast Wi-Fi caters effectively to digital needs, facilitating virtual meetings and other online business activities. Guests especially note the convenience of the hotel for business stays, highlighting elements such as cleanliness and a business-friendly atmosphere. In the context of business meetings, the available conference facilities add considerable value to its offerings.
While reviews express that the hotel provides a generally positive experience for business travel, improvements like reasonably priced meals would further enhance the stay for this particular segment of guests. However, the overall feedback reflects a favorable environment for business-related visits.
Accessible
Outdoor Pool
Honeymoon
The honeymoon suite comes highly recommended, complete with honeymoon-specific amenities and special packages that ensure a delightful stay. Private dining options enhance the romantic experience, while the hotel's overall ambiance is ideal for honeymoon celebrations. The location itself is noted to be perfect for a honeymoon, capturing the essence of a truly romantic destination.
Luxury
Guests consistently highlight the high-end materials, outstanding value for money and top-notch amenities. The ambiance is both warm and exclusive, providing a home away from home with superior standards and premium service. The luxury suites and superior rooms ensure an upscale experience with each corner of the hotel— from the stylish decor to the luxurious large pillows and breakfast—enhancing the overall sense of indulgence.
The hotel’s beautifully restored former convent setting adds a unique historical dimension to the luxury stay. Its upscale features and high-class facilities, including a high-end restaurant and exclusive access areas, ensure that the experience feels truly special. The excellent team further complements the elegant environment, making sure that guests receive impeccable service throughout their stay. Whether for a brief visit or an extended stay, Zenit Convento San Martin promises a luxurious experience that marries modern comfort with charming historical allure.
Romantic
The atmosphere is imbued with romance, from the candle-lit meals to the decor, which is purposely designed to foster an intimate setting. Guests have praised the quiet spots within the hotel that create ideal romantic areas, making it a perfect retreat for couples looking for a serene and private getaway.
Moreover, its location adds to the charm, being close to romantic centers and offering beautiful views. The staff is noted for their welcoming nature, enhancing the overall romantic atmosphere. Whether it's for a honeymoon, anniversary or just a romantic getaway, Zenit Convento San Martin is well-suited to provide a memorable and romantic stay.
Yes, Zenit Convento San Martin has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Zenit Convento San Martin.
No, Zenit Convento San Martin doesn't allow dogs.
Yes, parking facilities are available at Zenit Convento San Martin.
Yes, Zenit Convento San Martin has a gym.
Location Show Map
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