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Summary of reviewsHotel Sol-Park, nestled by the serene La Valira river, is lauded by guests for its tranquil environment, scenic mountain views and strategic location that provides easy access to Andorra's attractions. Conveniently situated near public transport and boasting secure parking, the hotel is ideal for both cross-border travelers and those seeking mountain excursions. Its proximity to Andorra la Vella, shopping centers and restaurants further enhances its appeal, despite some initial difficulty in finding the hotel.
The breakfast experience at Hotel Sol-Park stands out with an extensive, high-quality buffet that caters to all tastes, including a variety of savory and sweet options. This well-regarded morning meal, often served in a charming terrace setting, is widely praised for exceeding expectations for a three-star hotel. However, the dinner options receive mixed reviews with some appreciating the available pizzas, while others express a desire for a more comprehensive dining service.
Rooms at Hotel Sol-Park offer a blend of comfort and charm with many guests appreciating the cleanliness, cozy ambiance and well-equipped spaces featuring comfortable beds and balconies with beautiful views. Despite some issues like small room sizes, lack of air conditioning and minor maintenance concerns, the overall sentiment is positive, emphasizing tranquility and functionality.
The hotel is also noted for its exceptional cleanliness with both rooms and common areas maintained to a high standard. The cleaning staff is commended for their efficiency, contributing to the overall positive experience.
Another highlight is the hotel's staff, who are frequently described as friendly, attentive and multilingual, enhancing the guest experience significantly. Their professionalism and courteous demeanor, especially in reception and dining areas, are often cited as major factors contributing to a warm and inviting atmosphere.
Despite some issues with the free WiFi, which many guests found unreliable and inconsistent, the hotel's location near ski resorts is a significant advantage for snow sports enthusiasts. The convenient access to ski slopes and valuable information provided by the staff make it a strong contender for those looking to combine skiing with their visit to Andorra.
Overall, Hotel Sol-Park delivers a comfortable stay with good value for money, characterized by excellent breakfast offerings, high standards of cleanliness, a tranquil location and an outstanding staff, though it maintains some areas where improvements could enhance the guest experience further. Show more
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Categories
Hotel with EV Charging Stations
Hotel near Ski Resorts
3-Star Hotel
Room Types
Double or Twin RoomThese rooms feature free Wi-Fi. Most have a flat-screen satellite TV and a private balcony with great views.
Special Offer - Double Room with Spa AccessThis room features free Wi-Fi and includes a free 2-hour to the spa with a Turkish bath, hot tub, sauna, and Scottish shower treatments. Most rooms have a flat-screen satellite TV and a private balcony.
Double or Twin Room with Air Conditioned
Guest Reviews
8.1
Very Good
Location
Hotel Sol-Park has consistently positive remarks for its location from guest reviews. Located next to the La Valira river, the hotel offers a serene environment perfect for relaxation, away from the hustle and bustle of Andorra la Vella’s city center. Guests appreciate the peaceful atmosphere, enhanced by the soothing sound of the river and beautiful mountain views from many of the hotel rooms' balconies.
The hotel is strategically positioned, providing easy access to various parts of Andorra. Many reviewers highlight its convenience in terms of public transport with bus stops nearby making it simple to reach notable attractions like Caldea and Naturland Park. Additionally, the hotel is a short driving distance from Andorra la Vella, typically around a 10 to 20-minute drive, making it a suitable choice for those looking to explore the city without staying in its busy core.
Secure parking is another prominent advantage, making it appealing for travelers with cars. It's also mentioned that the hotel is well-situated for mountain excursions and sports events with good proximity to the Spanish border, enhancing its appeal for cross-border travelers. The convenient location extends to access to shopping centers and restaurants, though some guests noted it can be a bit tricky to find initially or slightly isolated.
Overall, the hotel’s location is praised for its tranquility, accessibility and scenic views, making Hotel Sol-Park a highly recommended choice for visitors seeking both relaxation and convenience in Andorra.
Breakfast
Hotel Sol-Park offers a stand-out breakfast experience based on numerous guest reviews. The complimentary morning meal is described as very complete with an abundance of both savory and sweet options to cater to all tastes. Many guests were pleasantly surprised by the variety, including offerings such as freshly baked bread and pastries, eggs, bacon and even plant-based milk alternatives like oat milk. The breakfast is consistently praised for its excellent quality and value for money with many describing it as delicious, hearty and rich.
Guests appreciated the attentive service and the well-stocked buffet that ensures ample choice, making it a satisfying start to the day. Moreover, many reviews highlighted the pleasant setting where breakfast is served, including a lovely terrace area that adds to the overall charm of the experience. For a hotel rated as three stars, the breakfast at Hotel Sol-Park notably exceeded expectations, making it a noteworthy feature for those considering a stay.
Dinner
Hotel Sol-Park has garnered mixed reviews regarding its dinner services. On a positive note, guests have appreciated the option of having pizzas in the evening with some even describing them as delicious and very good. Additionally, the courtyard setting provides a pleasant atmosphere for breakfast, dinner or just relaxing in the fresh air.
However, there are several aspects that leave room for improvement. Many guests were disappointed by the lack of a full dinner service, noting the absence of a restaurant for lunch or dinner. This has led to frustration, particularly when guests were unable to order desired pizzas or had to deal with incorrect orders and long waits. The recurrent theme is a clear request for a more comprehensive dinner service to enhance the overall dining experience at the hotel.
Overall, while the limited evening pizza selection has its fans, a more robust dining option would likely improve guest satisfaction significantly.
Rooms
Hotel Sol-Park's rooms offer a blend of comfort and charm, though guest experiences vary. Many guests appreciated the clean, cozy and well-equipped rooms, highlighting amenities like comfortable beds, spacious bathrooms with double sinks and excellent views from balconies, particularly of the mountains or the beautifully flowered garden. The cleanliness of both rooms and bathrooms received considerable praise, contributing to a positive overall experience.
Renovated rooms with modern features such as parquet floors and good views were noted alongside functional details like fridges and complimentary bottled water. Rooms facing the river or those with terraces were particularly enjoyed for their tranquility and pleasant scenery.
However, room sizes were consistently mentioned as small, sometimes cramped with limited space and discrepancies between room photos and actual size were noted. A lack of air conditioning and poor soundproofing affected comfort for some guests, particularly in warmer weather or when street noise was prevalent. Despite some reports of outdated facilities and minor maintenance issues, such as plumbing concerns and old bathroom fixtures, the rooms were generally described as functional and sufficient for resting.
In summary, while Hotel Sol-Park's rooms are clean, comfortable and often charming, the size and lack of modern amenities like air conditioning can be points of contention for some guests. The views and cleanliness are standout features, appealing to those seeking a peaceful and functional stay.
Beds
Guests of Hotel Sol-Park frequently highlight the comfort of the beds, describing them as super comfortable, cozy and often providing a restful night's sleep. Many reviewers find the bedding to be of good quality with comfortable mattresses and pillows contributing to a positive experience. The hotel appears to offer a variety of bed sizes with some mentioning spacious and large beds, although there are occasional notes about small or twin beds being combined to form a double bed.
On the whole, guests appreciate the good value for money, noting that the comfort of the beds adds significantly to their stay. A few guests pointed out that the mattresses were either too firm or too soft for their liking and there were isolated complaints about older or worn-out mattresses and bedding.
The overall impression is that Hotel Sol-Park provides very comfortable and well-maintained beds, making it a reliable choice for travelers seeking a good night’s rest at an affordable price.
Cleanliness
Hotel Sol-Park receives commendations for its exceptional cleanliness and order. Guests frequently highlight the immaculate state of both rooms and common areas. Many reviews emphasize the rooms being very clean, comfortable and often equipped with balconies, providing a pleasant space for relaxation. The hotel’s upkeep is also praised with daily cleaning routines ensuring that spaces remain tidy and well-maintained.
While the bathroom cleanliness is generally lauded, there are occasional remarks about areas needing more attention. Some guests noted issues such as hair in the bathroom and dust under the beds. However, these instances seem to be exceptions rather than the norm.
The hotel’s cleaning staff receives recognition for their speed and efficiency, contributing significantly to the overall positive feedback. Despite a few comments about cleaning activities starting early and some maintenance issues, the overwhelming sentiment remains favorable regarding the hotel’s cleanliness.
Moreover, the facilities are described as well-organized and well-equipped, reinforcing the hotel's reputation for good management and upkeep. Although some guests pointed out specific problems, like an outdated bathroom or an unusually dirty hallway, such observations do not overshadow the general satisfaction with cleanliness and comfort.
In summary, Hotel Sol-Park stands out for maintaining high standards of cleanliness and order, making it a reliable choice for travelers seeking a clean and comfortable stay.
Staff
Hotel Sol-Park has consistently garnered praise for its exemplary staff, who are frequently described as friendly, attentive and welcoming. Guests appreciate the professionalism and the courteous demeanor exhibited by the personnel across all areas of the hotel, from the reception to the cleaning crew. The staff's ability to cater to diverse needs efficiently has left a positive impression on many. Multiple reviews highlight the staff's kindness and attentiveness, contributing to a warm and inviting atmosphere.
Several guests mentioned exceptional customer service, noting the helpful and accommodating nature of the team. Instances of staff members going above and beyond, such as providing useful suggestions or being quick to respond to queries, were common. The morning receptionists and breakfast staff, particularly Blanca, received special accolades for their friendly and efficient service. Even in instances where some interactions were not ideal, the overall sentiment towards the staff remained highly favorable.
Visitors also appreciated the multilingual abilities of the staff with specific mentions of personnel fluent in French and English, further enhancing the guest experience. The hotel management's commitment to maintaining a high standard of hospitality is evident with many guests stating they would gladly return, attributing their satisfaction largely to the commendable staff behavior. Overall, Hotel Sol-Park’s staff play a pivotal role in shaping a positive and memorable stay for its guests.
Wi-Fi
Hotel Sol-Park offers free WiFi service, which some guests found worked perfectly and was generally fine. However, many reviews highlight significant issues with the wifi. The connection was often slow, especially during peak hours and coverage in rooms was poor with the signal often not reaching well or being weak and inconsistent. There were also reports of the wifi cutting off frequently and being very unstable. Some guests found the wifi only accessible in common areas like the ground floor. While there were moments of good performance, a majority of the feedback points to the need for substantial improvements in wifi services at the hotel.
Ski
Hotel Sol-Park is praised for its strategic location near ski resorts, making it an ideal base for a skiing weekend. Guests noted the convenience of the hotel's proximity to the ski slopes, enabling them to comfortably engage in snow activities and easily access ski stations. The St. Julià area, just an 8-minute walk away, further adds to its appeal as a great place for skiing and visiting Andorra. The surrounding mountains enhance the experience for skiing enthusiasts.
The availability of essential information from the staff about skiing is also a plus for guests. Additionally, there's a good cable car (Funicamp) option to directly reach the slopes. Despite some reviews mentioning that it is a bit of a walk to the slopes, the overall sentiment is positive regarding the hotel's location.
Overall, for those looking to combine a skiing holiday with a visit to Andorra, Hotel Sol-Park emerges as a strong contender due to its convenience, accessibility and mountain views.
3 Star
Hotel Sol-Park presents a mixed experience aligning with its three-star rating. This cozy establishment is praised for its friendly staff and favorable price-quality ratio, making it a commendable option for budget-conscious travelers. Many guests appreciate the comfortable bedding and the hotel's correct overall quality in its category. Its breakfast stands out as one of the best in the principality, surpassing even higher-rated hotels.
However, several reviews raise concerns about its classification as a superior three-star hotel. The lack of air conditioning, a non-functional spa and a missing elevator are noted as deficiencies that detract from the expected amenities of a hotel in this category. The decor is described as very basic and there's a need for several improvements to justify its rating fully.
While its location is quiet and provides good mountain views with a car, proximity to the mountains is a bit of an issue. Despite these shortcomings, the hotel is recognized for offering great value for money and being a fair trade-off for the price paid. Overall, Hotel Sol-Park offers satisfactory accommodations if expectations are managed regarding its three-star status.
No, Hotel Sol-Park doesn't have any pool.
No, a spa isn't available at Hotel Sol-Park.
No, Hotel Sol-Park doesn't allow dogs.
No, parking facilities aren't available at Hotel Sol-Park.