5-Star Hotels, Apartments in Santa Cruz de Tenerife

Iberostar Heritage Grand Mencey

Hotel in Santa Cruz de Tenerife

8.8

Excellent

From $122

5-Star Hotel

A five star luxury hotel for adults in Santa Cruz: suites, dining, spa and the unparalleled charm of a unique destination.

Summary of reviews related to the '5 Star' categoryThe Iberostar Heritage Grand Mencey boasts impressive facilities and services, although some guests found the prices for activities like the spa and drinks to be too expensive for a five-star hotel. While some rooms were considered basic and in need of renovation, others were described as elegant and luxurious. The hotel's staff were generally helpful, although a few guests encountered some inconsistency in service quality. The breakfast was deemed average and some guests felt it didn't meet the standards of a five-star hotel. Nonetheless, many guests enjoyed a memorable and high-quality experience, praising the hotel's amenities, food and staff. Ultimately, while not all aspects were perfect, the hotel's overall impression was one of a top-notch, high-end establishment deserving of its five-star rating.
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Palacio de Daoiz lofts

Apartments in Santa Cruz de Tenerife

7.8

Good

From $93

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5-Star Apartment

Luxury Apartment

Dog Friendly Apartment

5 more hotels nearby!

MC San Agustín 4.0 km from Santa Cruz de Tenerife

Apartments in La Laguna

9.1

Excellent

From $103

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5-Star Apartment

Luxury Apartment

Las Olas Suite - Bajamar 7.8 km from Santa Cruz de Tenerife

Apartment in Bajamar

9.4

Excellent

From $177

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5-Star Apartment

Luxury Apartment

Apartment with Swimming Pool

Outdoor Pool

Hotel Best Semiramis 17.6 km from Santa Cruz de Tenerife

Hotel in Puerto de la Cruz

8.2

Very Good

From $106

5-Star HotelSummary of reviews related to the '5 Star' categoryHotel Best Semiramis positions itself as a five-star establishment but frequently falls short of meeting that expectation. Many guests highlight a noticeable gap between the hotel's advertised status and its actual standards. Common criticisms include outdated facilities, inconsistent cleanliness and a general lack of luxury. The hotel often seems more akin to a strong three-star or a modest four-star rather than a five-star property. Outdated room decor and equipment, along with significant inconveniences such as limited internet access and non-functional amenities like the spa, further diminish the five-star claim.

Parking incurs additional costs and some guests experienced issues with the elevators, requiring them to walk up to their rooms, which is deemed unacceptable for a hotel marketing itself at this level. Dining also fell short with the food quality described as far from five-star standard and the selection often being limited. Additionally, experiences such as cheap toiletries and problematic breakfast services do not align with what one would anticipate from a five-star institution.

On a positive note, the hotel management and staff have been noted for their compensatory efforts, such as offering free dinners in response to guest complaints. Some facilities, though outdated, are still in use and the hotel's location seems to offer reasonable benefits to some guests. However, these positives do not consistently offset the shortcomings.

In summary, while Hotel Best Semiramis advertises itself as a five-star destination, guest feedback suggests it operates more closely to a three or four-star standard with a need for upgrades and better maintenance to meet the expectations associated with a luxury hotel experience.
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Hotel Botanico y Oriental Spa Garden 17.8 km from Santa Cruz de Tenerife

Hotel in Puerto de la Cruz

9.0

Excellent

From $247

5-Star Hotel

Being the only official 5 star “Grand Luxe”, hotel,it offers an elegant and peaceful atmosphere in the Canary Islands.

Summary of reviews related to the '5 Star' categoryHotel Botanico y Oriental Spa Garden is a luxurious hotel located in Puerto de la Cruz, offering guests a peaceful and relaxing stay. The hotel boasts of a beautiful garden, high-quality restaurants and bars and exceptional service. Most guests have described their stay as wonderful and exceptional, while some have criticized the small room size and lack of seating area. Despite this, the hotel continues to receive praise as one of the best hotels in Tenerife, providing a very good 5-star experience for guests seeking total luxury and comfort.
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Gran Hotel Taoro 18.4 km from Santa Cruz de Tenerife

Hotel in Puerto de la Cruz

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5-Star Hotel

Hotel with Spa

Family Friendly Hotel

*Additional taxes or fees may apply. Please check the final price before completing your booking.

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5-Star Hotels in Santa Cruz de Tenerife