Golden Tulip São João da Madeira Hotel
Sao Joao da Madeira
40.89458400,
-8.48544000
,
Rua Adelino Amaro Da Costa (á Rotunda Da Ponte)
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Summary of reviewsThe Golden Tulip São João da Madeira Hotel is celebrated for its prime location in central São João da Madeira, offering easy access to local attractions and transportation links while ensuring a tranquil and comfortable stay. Guests appreciate its convenience for events and business trips, complemented by ample parking options and the friendly, attentive hotel staff.
The breakfast experience receives mixed feedback. While many guests enjoy the varied and rich selection of fresh bread, pastries and quality items served attentively, others note a lack of variety, repetitive offerings and occasional hygiene concerns. Some also find the breakfast room's condition lacking and the separate cost high for the provided experience.
The dinner offerings at the hotel also receive varied reviews. Positive remarks highlight tasty and well-priced meals with commendable quality and presentation. However, issues such as improperly cooked meals, long waiting times and lack of variety are commonly mentioned, indicating areas needing improvement.
Rooms are generally seen as spacious, clean and comfortable with good bedding and pleasant views. However, many reviews point out the need for renovations, better maintenance and improved lighting and noise insulation.
Cleanliness throughout the hotel is largely praised despite specific areas needing more attention and some facilities showing signs of neglect. The hotel’s staff receives high praise for their friendliness, dedication and helpfulness, although some guests note occasional service inconsistencies.
Guests’ WiFi experiences are mixed with some praising its speed and quality, while others report frequent outages and weak signals, especially on certain floors. The gym and pool areas face significant criticisms for their poor condition and limited functionality with many guests finding them unsatisfactory and in need of renovation.
Parking facilities are generally positive, offering both free and paid options, though some areas are noted to be unkempt and occasionally flooded. The hotel is considered family-friendly with suitable accommodations and child-friendly spaces, despite some criticisms of service standards.
Bed comfort is largely appreciated, though a few guests report issues with worn-out mattresses and poor pillow quality. Inconsistent bed types and practicality issues are also mentioned.
Despite the hotel’s four-star status, many guests feel it does not meet this rating due to outdated decor and services falling short of expectations. Nonetheless, the overall sentiment is that with some improvements in maintenance, variety in meal offerings and attention to service details, the Golden Tulip São João da Madeira Hotel can enhance its standing as a favorable choice for travelers.
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The breakfast experience receives mixed feedback. While many guests enjoy the varied and rich selection of fresh bread, pastries and quality items served attentively, others note a lack of variety, repetitive offerings and occasional hygiene concerns. Some also find the breakfast room's condition lacking and the separate cost high for the provided experience.
The dinner offerings at the hotel also receive varied reviews. Positive remarks highlight tasty and well-priced meals with commendable quality and presentation. However, issues such as improperly cooked meals, long waiting times and lack of variety are commonly mentioned, indicating areas needing improvement.
Rooms are generally seen as spacious, clean and comfortable with good bedding and pleasant views. However, many reviews point out the need for renovations, better maintenance and improved lighting and noise insulation.
Cleanliness throughout the hotel is largely praised despite specific areas needing more attention and some facilities showing signs of neglect. The hotel’s staff receives high praise for their friendliness, dedication and helpfulness, although some guests note occasional service inconsistencies.
Guests’ WiFi experiences are mixed with some praising its speed and quality, while others report frequent outages and weak signals, especially on certain floors. The gym and pool areas face significant criticisms for their poor condition and limited functionality with many guests finding them unsatisfactory and in need of renovation.
Parking facilities are generally positive, offering both free and paid options, though some areas are noted to be unkempt and occasionally flooded. The hotel is considered family-friendly with suitable accommodations and child-friendly spaces, despite some criticisms of service standards.
Bed comfort is largely appreciated, though a few guests report issues with worn-out mattresses and poor pillow quality. Inconsistent bed types and practicality issues are also mentioned.
Despite the hotel’s four-star status, many guests feel it does not meet this rating due to outdated decor and services falling short of expectations. Nonetheless, the overall sentiment is that with some improvements in maintenance, variety in meal offerings and attention to service details, the Golden Tulip São João da Madeira Hotel can enhance its standing as a favorable choice for travelers.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
About Golden Tulip São João da Madeira Hotel
License: 1494
Guest Reviews
Location
Visitors attending events, such as handball tournaments or those on business trips, find the hotel’s placement particularly advantageous with facilities and workplaces nearby. Besides its strategic location, the hotel boasts ample parking options, direct garage access and proximity to public transportation links.
The hotel staff is often praised for their friendliness and attentiveness, enhancing the overall experience. While some reviews mention noise from nearby roads and pedestrian areas, the general consensus remains positive, appreciating the convenience and comfort provided by the hotel’s setting.
Overall, the Golden Tulip São João da Madeira Hotel is noted for its excellent geographical positioning, modern amenities and accommodating staff, making it a favorable choice for both short stays and extended visits.
Breakfast
However, there were significant criticisms that cannot be overlooked. Many reviews pointed out a lack of variety, particularly for a hotel of this rating with some highlighting the repetitiveness and poor quality of certain items like fruit, meats and scrambled eggs. Issues such as cold milk, inadequate restocking and hygiene concerns involving cleanliness and fruit flies were also mentioned. The breakfast room's condition was another point of issue with it being described as either too hot or too small to accommodate all guests comfortably. Additionally, the price of the breakfast, separate from the room rate, was deemed high by several guests.
In summary, while many guests found the breakfast to be a positive and pleasant start to their day, there were notable areas for improvement regarding variety, quality and maintenance that need addressing to meet the expectations of all guests.
Dinner
However, there were several criticisms as well. Some guests encountered issues such as steaks being served completely raw, hair found in the sauce and reheated rice and chicken. There were concerns over the long waiting times for meals with some dinners taking up to 1 hour and 45 minutes for one drink and one dish and comments on the poor organization of evening service. Certain reviews mentioned that the food was below par with dishes resembling those from a roadside restaurant rather than a hotel. Additionally, there were instances where the same evening meal was served for a week, leading to a lack of variety.
Overall, while many enjoyed their dining experiences, there are areas in need of improvement, such as food consistency, service speed and variety.
Rooms
However, several issues are frequently mentioned that could detract from the stay. Many rooms reportedly need renovations with broken outlets, degraded furniture and outdated bathroom fittings being common complaints. The cleanliness of the windows and certain areas like the toilet brush also received negative remarks. Additionally, numerous guests experienced problems with the air conditioning, leading to uncomfortably warm or cold rooms.
Noise is another concern, both from external sources due to poor sound insulation and from housekeeping activities early in the morning. The lighting in the rooms is often described as inadequate, making them feel very dark. Despite these challenges, the overall sentiment highlights that with some much-needed maintenance and updates, the hotel rooms could significantly improve and provide a comfortable stay.
Beds
However, there were a few negative aspects mentioned. Some guests found the beds to be uncomfortable with issues like worn-out and old headboards, mattresses with unpleasant smells and poor pillow quality. There were also mentions of practicality issues, such as a lack of outlets on one side of the bed and beds made with only a comforter rather than proper sheets.
Inconsistencies with bed types were noted, such as a mixture of double and single beds and instances where two single beds were pushed together to form a double bed, causing discomfort where the beds joined. Despite these issues, the majority of reviews suggest a generally positive experience with the bed comfort at the hotel.
Cleanliness
However, several guests pointed out some negative aspects, including reports of poor air quality due to pollution and early morning noise from housekeepers. Some facilities showed signs of neglect with broken lights, stained toilets and malfunctioning equipment such as hair dryers. Reviews also mentioned specific areas needing more attention, such as dirty shower curtains and towels full of lint and tears. The hotel itself appeared degraded to some reviewers with comments about its need for renovation and deeper cleaning.
Despite these issues, the hotel's cleanliness was rated positively overall, contributing to a pleasant stay for many guests. The hotel featured good room cleaning and had clean, spacious rooms, making it a generally acceptable choice for travelers in need of clean and comfortable accommodations.
Staff
Wi-Fi
Gym
Pool
Parking
However, some aspects of the parking could use improvement. The parking area behind and on the back side of the building is noted to be a bit unkempt with narrow access at the hotel entrances and exits. Occasionally, the parking can be flooded and there is limited lighting in the parking lot. Despite these minor drawbacks, the overall parking experience is seen as convenient and comfortable with the added benefit of the hotel being not far from the city center.
Family
4 Star
Breakfast offerings, a key highlight for many travelers, received negative feedback. Guests mentioned the limited breakfast room space and noted that some items, like eggs and coffee, were not served fresh, which falls short of four-star expectations. Additionally, several services that are usually expected in a four-star hotel, such as a functioning pool and spa, have reportedly been unavailable for several years.
Reviewers also stressed the need for better maintenance and attention to detail, noting the noise levels and lack of consideration for guests' comfort. Despite being labeled a four-star hotel, the general consensus is that the price and quality are not aligned, implying an overall disappointing experience for those expecting the standards typically associated with a higher-star rating.
Accessible
Indoor Pool
Yes, Golden Tulip São João da Madeira Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Golden Tulip São João da Madeira Hotel.
No, Golden Tulip São João da Madeira Hotel doesn't allow dogs.
Yes, parking facilities are available at Golden Tulip São João da Madeira Hotel.
Yes, Golden Tulip São João da Madeira Hotel has a gym.
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