Transamerica Prime International Plaza (Paulista)

Sao Paulo -23.56643800, -46.65273300 , Alameda Santos, 981 (Show on Map)
8.3
Very Good


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Summary of reviewsTransamerica Prime International Plaza (Paulista) is a favored option for travelers, largely due to its strategic location in the heart of São Paulo, near Avenida Paulista. The hotel's positioning offers easy access to a variety of shopping, dining and cultural attractions with numerous restaurants, cafes, pharmacies and supermarkets nearby. The convenience of local subway stations and bus stops also makes exploring the city hassle-free. Guests appreciate the vibrant and safe neighborhood, which adds to the dynamic city life experience.

The breakfast at the hotel is generally praised for its quality and variety, featuring fresh fruits, breads and cold cuts with some custom options like tapioca. Despite some criticisms about repetitiveness and organizational issues, many guests find it a delightful start to their day. Dinner at the hotel's rooftop restaurant, The View, receives commendations for both the food quality and the stunning city views, enhancing the dining experience. However, aspects like long wait times, food inconsistencies and early closing times have been flagged for improvement.

Room reviews are mixed, but many guests praise their spaciousness, comfort and the presence of convenient in-room amenities such as kitchenettes. Cleanliness is a standout feature with both rooms and public areas described as well-kept. Occasional maintenance issues like dated furniture and limited natural lighting have been noted. The housekeeping staff earns substantial praise for maintaining high cleanliness standards.

The hotel staff's professionalism and friendliness greatly enhance the guest experience. Notable mentions of specific staff members for their exceptional service underline the personalized care guests receive. Although there are isolated reports of rudeness or service inconsistencies, the overall sentiment is positive, highlighting their efforts to accommodate guest needs.

Wi-Fi connectivity remains a weak point with many guests experiencing unreliable service, which hampers their ability to work or stream content effectively. Despite a few positive remarks, consistent improvements in this area are necessary.

Fitness enthusiasts will find the gym facilities satisfactory with a variety of equipment and ample space for workouts, although suggestions for more equipment and better maintenance have been made.

Parking services, while appreciated for their availability and fair pricing, occasionally encounter criticisms about delays and disorganization. The family-friendly atmosphere is another highlight with spacious rooms, mini-kitchens and supportive services making it a suitable choice for those traveling with children.

Overall, Transamerica Prime International Plaza (Paulista) is highly recommended for its excellent location, comfort, friendly service and cleanliness. The dynamic nightlife nearby and the hotel's amenities create an engaging stay for both business and leisure travelers. Improvements in food variety, Wi-Fi and parking could further enhance the guest experience.
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Categories
Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Skyscraper Hotel

Room Types
King Room The double room features a private bathroom equipped with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit offers 1 bed.

Double Room with Private External Bathroom The double room has a private bathroom fitted with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit has 2 beds.

Superior Double Room The unit has 1 bed.

Twin Room The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
Nestled in the heart of São Paulo, Transamerica Prime International Plaza boasts an enviable location just steps from the bustling Avenida Paulista. This proximity to one of the city's major thoroughfares makes it a prime spot for both business and leisure travelers, offering easy access to shopping, dining and cultural attractions. Guests frequently praise the hotel's setting, highlighting its closeness to numerous restaurants, cafes and essential services like pharmacies and supermarkets. Additionally, the nearby subway stations and bus stops ensure that exploring the city is convenient and hassle-free.

The hotel sits in a safe and vibrant neighborhood, perfect for those who want to immerse themselves in São Paulo’s dynamic city life with everything from high-end boutiques to lively nightlife just a short walk away. The comfort and spaciousness of the rooms are well-regarded, providing a relaxing retreat after a day of sightseeing or meetings.

Overall, the exceptional location paired with a good cost-benefit ratio, friendly staff and substantial breakfast offerings makes Transamerica Prime International Plaza a standout choice for visitors looking to stay close to the action on Avenida Paulista. The strategic positioning contributes significantly to the hotel's appeal, making it a favored option for many travelers who appreciate the combination of convenience and comfort.

Breakfast
The breakfast at Transamerica Prime International Plaza (Paulista) receives a mix of positive and average remarks from guests. Many highlight the high quality, variety and delightful selection, deeming it as very good, delicious, excellent and abundant with fresh and tasty options. Several guests were particularly pleased with the variety of fruits, breads, cold cuts and the option to have items like tapioca made to order.

However, the breakfast experience does come with some noted shortcomings. Some guests found the menu rather repetitive and lacking the refinement expected from a four-star hotel. There were mentions of limited items, particularly for those with dietary restrictions and complaints about the quality and taste of certain foods, such as dry cakes and tasteless breads. Additionally, a few guests pointed out organizational issues, such as delay in replenishments, crowded dining areas and general messiness.

Overall, while the breakfast is generally well-received and praised for its variety and taste, there are areas noted for improvement, particularly in terms of diversity and overall management during peak times. Nonetheless, for many guests, the breakfast remains a highlight accompanied by the hotel's favorable location and service.

Dinner
Transamerica Prime International Plaza (Paulista) has a mixed but overall positive reputation when it comes to dining options, especially highlighted by its rooftop restaurant and bar, The View. Guests frequently commend the fantastic food and the specialized service provided at the rooftop venue, often mentioning the beautiful city view and the pleasant experience of dining there, particularly at night. The live music, typically performed by a pianist, adds to the enjoyable atmosphere.

Room service is available 24 hours a day, providing many choices and consistent service with most meals arriving hot. Additionally, breakfast has been well-received by some, though there are notes about the need for improvements such as adding sandwich makers or toaster ovens.

Despite the positive mentions, there are a few areas where the dining experience could improve. Some guests found the food quality at breakfast lacking and others reported long wait times for dinner with instances of food not being properly cooked. The restaurant’s acoustics and strong smell were also pointed out as negatives. Moreover, there are comments about the restaurant closing early and not being open on Sundays, which could be inconvenient for late-night diners.

Overall, while the dining experiences at Transamerica Prime International Plaza (Paulista) are generally praised, a few critiques suggest room for enhancement in service speed, food quality consistency and operational hours.

Rooms
The rooms at Transamerica Prime International Plaza (Paulista) receive mixed but generally favorable reviews. Many guests appreciate the spaciousness and comfort of the rooms, highlighting the large areas and comfortable beds. Cleanliness is often noted, though there are some criticisms regarding maintenance with several reports mentioning dated furniture, old décor and a pervasive musty smell in certain accommodations. In-room amenities like small kitchen areas with microwaves and sinks, as well as well-equipped facilities, add to the room's functionality, making it convenient for longer stays.

The hotel's service is praised, particularly the efforts to accommodate requests like room changes and upgrades. Unfortunately, some aspects, like inconsistent cleaning standards and the need for more natural lighting, have been flagged by various guests. Bathrooms are typically described as small and there are reports of maintenance issues such as broken or loose fixtures.

Despite the aged appearance and some discomforts due to outdated furnishings and limited Wi-Fi security, the overall size and comfort of the rooms seem to contribute positively to the guest experience, alongside the excellent location near Paulista Avenue.

Beds
At Transamerica Prime International Plaza in Paulista, the beds garner significant praise for their overall comfort and quality. Guests frequently highlight the beds as very comfortable with many noting the superior comfort of the pillows and blankets as well. The beds often cater to different types of sleepers with many describing them as soft yet supportive. The linen and bedding quality is also appreciated, contributing to the overall positive sleep experience.

Some guest rooms include large and spacious beds, which several visitors found wonderfully comfortable or excellent. However, feedback does include occasional mentions of uncomfortable mattresses or beds that could be improved. These comments typically point to either a lack of support or the age of the mattresses.

Double beds tend to be a common feature with a few remarks about their size being on the smaller side. For families, the comfort extends to all provided beds, ensuring a restful stay for everyone. Despite a few critical notes on the need for bed improvements and isolated concerns about bed maintenance, the consensus leans towards satisfaction, making the hotel a dependable choice for comfortable rest.

Cleanliness
Transamerica Prime International Plaza stands out for its commendable standards of cleanliness. Guests frequently highlight the immaculate conditions of both rooms and public areas, appreciating the consistent upkeep and attentive housekeeping staff. The hotel ensures clean, comfortable and spacious rooms, which are often referred to as "spotlessly clean" and "fragrant." The bathrooms also receive positive mentions for their cleanliness and maintenance.

The overall facility cleanliness meets the expectations of many travelers with high marks given for hygiene and tidiness, adding to the comfort and safety of their stay. Guests particularly note the hotel's adherence to cleanliness and safety protocols, which have become especially significant in recent times.

However, there are occasional reports of less-than-ideal conditions, such as old furniture, mold or oversight in the thoroughness of room cleaning. Some guests experienced delays in their rooms being serviced or had concerns about specific details like dirty towels or curtains. Despite these inconsistencies, the general consensus leans towards a positive experience with many expressing satisfaction and highlighting the polite and competent housekeeping team.

Overall, the hotel’s cleanliness significantly contributes to its appeal, balancing occasional shortcomings with predominantly favorable reviews that underscore a well-maintained and hygiene-conscious establishment.

Staff
At Transamerica Prime International Plaza (Paulista), guests consistently praise the attentive and helpful staff. Most reviews highlight the team's exceptional professionalism and friendliness. Employees are often described as polite, courteous and always willing to assist, contributing to an overall welcoming atmosphere. Names like Mr. Danillo, Sabrina, Gustave, Bruno, Sérgio, João and Bia are mentioned for their outstanding service, further emphasizing the personal touch each guest experiences.

Despite some occasional reports of rudeness and inconsistencies in service, the predominant sentiment is positive with many guests appreciating the staff's proactivity and efficiency, particularly at the front desk and reception. The breakfast service receives accolades for its quality, although a few guests note the need for better language support and more consistent buffet replenishment.

Overall, the hotel staff is recognized for their friendliness, professionalism and dedication to ensuring a pleasant stay for guests.

Wi-Fi
Guests at Transamerica Prime International Plaza (Paulista) have mixed experiences with the hotel's wifi service. While some note that the wifi is generally good or decent, especially in certain areas, many more reviews highlight significant issues. Several guests reported that the wifi was either unstable or did not work for parts or the entirety of their stay. The complaints range from weak signals and low internet speeds to complete disconnections, making it difficult to use the internet reliably in rooms or other areas like the gym.

A few guests did find the wifi satisfactory, but the overall consensus indicates that the internet connectivity often fails to meet expectations with many describing it as very poor, unreliable or almost non-existent. The issues with the hotel’s wifi have been frequent enough to prompt mentions that it impacts the effectiveness of working from the hotel or using streaming services. Improvements in the stability and coverage of the wifi service appear to be a necessary step for enhancing the overall guest experience at the hotel.

Gym
Transamerica Prime International Plaza (Paulista) boasts some commendable aspects in its gym facilities based on guest reviews. Many guests found the gym to be very good, well-maintained and top-notch, highlighting its well-equipped nature with a variety of machines. The gym area is spacious enough to accommodate multiple users, making it a practical workout area for guests. Several reviews appreciated the gym's updated equipment and its functionality, describing it as a great workout location with excellent infrastructure.

Reviewers also noted that the gym is neatly maintained and its facilities are well-equipped, providing a good mix of fitness equipment. The presence of other leisure amenities like the swimming pool adds to the overall positive experience. However, there were comments about the gym needing more equipment and some instances of maintenance being required. Despite these few areas for improvement, the gym is largely recognized for its practicality and completeness, making it a favorable aspect of the hotel for fitness enthusiasts.

Parking
Transamerica Prime International Plaza (Paulista) offers convenient parking options with services included. Guests appreciate that there are parking facilities nearby and that valet service is available. The cost-benefit ratio is seen as excellent with fair prices for valet parking and some guests noted discounts on parking for guests.

However, there are some mixed remarks about the parking experience. While some guests found parking easy and appreciated the availability, others pointed out that parking services can be slow and confusing. Additionally, there's mention of rude staff and disorganization, particularly due to third-party management of the parking facilities. It's worth noting that parking is not included in the accommodation fee and must be paid separately. Despite these issues, the overall sentiment shows satisfaction with the convenience and availability of parking services, as well as luggage storage upon arrival.

Family
Transamerica Prime International Plaza (Paulista) has garnered positive feedback for its family-friendly atmosphere. Many reviewers highlight the hotel's welcoming environment, ideal for a comfortable family stay. For those traveling with children, the family-friendly facilities and mini-kitchens in the rooms make the experience incredibly convenient and practical, particularly for preparing meals for the little ones.

Guests have noted that the rooms are spacious and functional, accommodating families well with enough beds. The hotel is deemed safe and provides good child services, making it particularly suitable for families with young children. Many families, including those with 7-year-olds, have remarked they felt at home during their stay.

While there were some limitations noted—such as a lack of cribs and the need to request adjoining rooms for larger families—the overall impression is positive. The hotel staff received praise for their supportive services, even assisting families on higher floors. However, a few areas for improvement were identified, such as better handling of forgotten items and more thorough setup for families upon arrival.

The location also adds to the hotel's appeal, offering convenient access to nearby restaurants and making it a good choice for both business trips and family vacations. While the hotel has its minor drawbacks, its family-friendly ethos and accommodating services stand out as key highlights for those traveling with children.

Nightlife
The Transamerica Prime International Plaza (Paulista) in São Paulo is particularly celebrated for its prime location amidst the bohemian region of the city, making it a hotspot for those keen on exploring the vibrant and varied nightlife. Guests rave about its proximity to some of São Paulo’s best nightlife spots, including a myriad of bars, restaurants and other entertainment options. The hotel’s rooftop bar is a standout feature, offering not only excellent views but also a great ambiance for evening relaxation or socializing.

The vicinity teems with fun and enchanting nightlife establishments, making it an ideal choice for travelers looking to experience the city's bohemian charm. The nearby bars and restaurants add to the convenience, providing diverse dining and entertainment options within walking distance. Additionally, being close to Paulista Avenue and public transport like the subway further enhances the hotel's appeal for those wishing to explore São Paulo's vibrant night scene.

However, it’s worth noting that some guests reported occasional noise from nighttime construction works in the area, though this did not overshadow the overall positive assessment of the location's nightlife accessibility and offerings. Overall, for visitors eager to delve into the heart of São Paulo’s nightlife, the Transamerica Prime International Plaza stands out as a well-situated, lively and enjoyable choice.

4 Star
Transamerica Prime International Plaza (Paulista) generally meets the expectations of a four-star hotel, offering a great balance of cost and benefit. Guests consistently highlight its excellent location, proficient customer service and cleanliness. The hotel features necessary amenities, such as a gym, that enhance the overall guest experience. The rooms, though somewhat dated, are well-structured and maintain good standards of cleanliness and comfort. While some furnishings, particularly in the bathrooms, could use an update, the facilities function adequately within its four-star rating. The breakfast receives special mention for its quality, contributing to a pleasant stay for visitors. Despite some opinions that the hotel does not fully meet the four-star standard, it largely delivers on its promises and maintains the essential requirements expected of its category.

Business
Transamerica Prime International Plaza (Paulista) stands out as a highly recommended choice for business travelers, garnering praise for its excellent service and range of facilities tailored to professional needs. The hotel is frequently lauded for its well-equipped meeting spaces, practical workspace with good work tables and an environment conducive to both work and leisure.

Strategically located in the bustling Paulista region, the hotel offers easy access to urban areas, making it an ideal spot for those traveling for business purposes. Guests appreciate the convenience and practicality of the aparthotel structure, supporting both short and extended stays. The facilities are recognized for being efficient and comfortable, contributing positively to an effective business trip.

While the Wi-Fi service receives mixed reviews with some guests noting its limitations, others found it to be satisfactory for their needs. Despite this inconsistency, the overall consensus is that the hotel meets the standards expected of a four-star business lodging.

In addition to its business amenities, the hotel's surrounding area offers a vibrant nightlife with great bars and restaurants, providing ample opportunities for leisure and relaxation after a day of work.

In summary, Transamerica Prime International Plaza (Paulista) is a well-located, functional and efficient choice for business travelers seeking a reliable and comfortable stay in the heart of São Paulo, though those with high internet demands might need to keep the occasional Wi-Fi issues in mind.

Accessible
Transamerica Prime International Plaza (Paulista) stands out as an accessible option for travelers with disabilities. The hotel's location is highly convenient, positioned close to multiple subway stations and the vibrant Avenida Paulista. Guests appreciate the ease of access to nearby restaurants, cafes and various hotspots. The property features a clean and friendly environment with a 24/7 reception available to assist guests at any hour.

The rooms designed for persons with disabilities receive high marks for their excellent accessibility and impeccable service, ensuring a comfortable and safe stay. While the installation of a bathroom access bar is suggested, the overall accessibility of the hotel complies with safety rules, providing peace of mind for guests. With accessible dining options such as a terrace for lunch and a restaurant that's easy to navigate, Transamerica Prime International Plaza (Paulista) ensures that all guests experience convenience and comfort during their stay.


No, Transamerica Prime International Plaza (Paulista) doesn't have any pool.

No, a spa isn't available at Transamerica Prime International Plaza (Paulista).

No, Transamerica Prime International Plaza (Paulista) doesn't allow dogs.

Yes, parking facilities are available at Transamerica Prime International Plaza (Paulista).

Yes, Transamerica Prime International Plaza (Paulista) has a gym.

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