Hotel Alfonso IX
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Summary of reviewsHotel Alfonso IX is highly regarded for its prime location, convenient proximity to key attractions and serene riverside setting. Nestled along the Camino de Santiago, it’s an ideal spot for pilgrims and travelers alike. Guests appreciate the central location within Sarria, which allows easy access to restaurants, bars and supermarkets, while still offering a peaceful and tranquil environment. The historical significance and picturesque surroundings further enhance its appeal. This, combined with the hotel's facilities like a swimming pool and well-maintained rooms, offers excellent value for money.
The breakfast service receives mixed reviews with many guests praising the variety and quality of the buffet, as well as its early start time, which is beneficial for Camino walkers. Nevertheless, there are criticisms about limited options and lack of timely replenishment. In contrast, the dinner experience is frequently commended, especially for its delicious dishes, live music and good value for money. Service during dinner is generally praised, though there are occasional issues with speed and product availability.
Rooms at Hotel Alfonso IX are generally spacious, clean and comfortable, furnished with modern amenities and newly renovated areas receive positive remarks. However, some older rooms are noted to need updates. Cleanliness is largely praised, though there are isolated reports of issues such as mold or leftover hair in bathrooms.
The staff stands out for their kindness, attentiveness and friendliness, particularly the restaurant and reception teams who contribute significantly to a positive guest experience. Feedback about the WiFi, on the other hand, is mostly negative with frequent complaints about weak reception and connectivity issues.
The hotel’s swimming pool, though small, provides a refreshing break but could be improved in terms of cleanliness and availability. Parking is ample and convenient, highly appreciated by guests and the hotel is noted for its family-friendly environment.
However, the hotel's nightlife can be vibrant to a fault with noise from loud music and events impacting some guests' experiences. The comfort of the beds is a highlighted feature, contributing to restful stays, although the pillows receive some criticism for being too small.
Despite varied opinions about the hotel's adherence to a four-star rating, highlighting outdated facilities and a need for renovation, many guests still consider it a very good hotel. The establishment is also accommodating for guests with disabilities with specific adaptations and wheelchair-friendly facilities ensuring a pleasant experience.
Overall, Hotel Alfonso IX provides a comfortable, welcoming stay with notable strengths in location, staff friendliness and dining experiences, though certain areas such as breakfast variety, WiFi reliability and room updates could benefit from improvements.
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The breakfast service receives mixed reviews with many guests praising the variety and quality of the buffet, as well as its early start time, which is beneficial for Camino walkers. Nevertheless, there are criticisms about limited options and lack of timely replenishment. In contrast, the dinner experience is frequently commended, especially for its delicious dishes, live music and good value for money. Service during dinner is generally praised, though there are occasional issues with speed and product availability.
Rooms at Hotel Alfonso IX are generally spacious, clean and comfortable, furnished with modern amenities and newly renovated areas receive positive remarks. However, some older rooms are noted to need updates. Cleanliness is largely praised, though there are isolated reports of issues such as mold or leftover hair in bathrooms.
The staff stands out for their kindness, attentiveness and friendliness, particularly the restaurant and reception teams who contribute significantly to a positive guest experience. Feedback about the WiFi, on the other hand, is mostly negative with frequent complaints about weak reception and connectivity issues.
The hotel’s swimming pool, though small, provides a refreshing break but could be improved in terms of cleanliness and availability. Parking is ample and convenient, highly appreciated by guests and the hotel is noted for its family-friendly environment.
However, the hotel's nightlife can be vibrant to a fault with noise from loud music and events impacting some guests' experiences. The comfort of the beds is a highlighted feature, contributing to restful stays, although the pillows receive some criticism for being too small.
Despite varied opinions about the hotel's adherence to a four-star rating, highlighting outdated facilities and a need for renovation, many guests still consider it a very good hotel. The establishment is also accommodating for guests with disabilities with specific adaptations and wheelchair-friendly facilities ensuring a pleasant experience.
Overall, Hotel Alfonso IX provides a comfortable, welcoming stay with notable strengths in location, staff friendliness and dining experiences, though certain areas such as breakfast variety, WiFi reliability and room updates could benefit from improvements.
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Hotel with Outdoor Pool
About Hotel Alfonso IX
License: H-LU-000660
Guest Reviews
Location
Visitors appreciate its closeness to the city center, making it easy to access restaurants, bars and other amenities. The location offers practical benefits such as convenient parking and nearby supermarkets. Many guests highlighted the hotel's quiet and tranquil setting, despite being centrally located, thus offering the best of both worlds: accessibility and peace.
The hotel's facilities, including a swimming pool and well-kept rooms, complement its geographic advantages. Moreover, the location's historical significance and picturesque surroundings add to its appeal, making it a favored choice for both Camino pilgrims and general travelers. Excellent value for money, clean rooms and friendly staff further enhance the overall experience.
Breakfast
However, there were also numerous complaints. Some guests were dissatisfied with the limited variety and quantity of food, noting that the buffet was often sparse and not replenished in a timely manner. Issues with cleanliness and service, such as not having clean cups and tables not being cleared, were also mentioned. For some, the cost of breakfast felt too high given the limited selection. The absence of hot components like eggs and oatmeal was a point of contention for a few visitors.
Overall, while many found the breakfast at Hotel Alfonso IX to be very good or even excellent, others felt it fell short in variety and service.
Dinner
The hotel offers varied dining options, including an "executive menu" that features good value meals. The restaurant food consistently receives praise with many guests noting its affordability and taste. Specific dishes like those from the pulperia come highly recommended.
Despite the generally positive feedback, there are occasional issues with service speed and product availability, leading some guests to dine elsewhere. While the food is mostly lauded, the breakfast options have received mixed reviews with some describing them as poor or inedible.
The bar is another highlight, offering a range of delicious drinks. For lighter options, the café downstairs provides a convenient place for coffee or a sandwich, though some wished for more quick and light choices.
In summary, Hotel Alfonso IX's dining experience is largely well-received with memorable meals and great staff, albeit with minor service hiccups and a need for improvement in breakfast offerings.
Rooms
However, some rooms are described as older and in need of updates with some furniture being worn or chipped. A few reviews mention issues such as rooms being narrower than expected or instances of old and dated interiors. Despite these drawbacks, many guests still found their accommodations more than adequate for a comfortable stay.
Additionally, the cleanliness and overall maintenance of the rooms are well-regarded, although some negative aspects, like non-cooled minibars and occasional odors, are noted. The hotel’s amenities, such as bicycle parking and an attached restaurant, add to the overall positive experience for many guests.
In summary, while there are areas needing improvement, especially regarding the older rooms, guests generally appreciate the Hotel Alfonso IX for its spacious, clean and comfortable accommodations that align well with modern expectations.
Beds
However, the reviews aren’t entirely without critique. A recurring issue mentioned by guests is the pillows, which were often described as insufficient and very small. Furthermore, certain beds were reported to have issues with movement due to wheels that didn’t lock and some guests found the beds hard and uncomfortable. Despite these points, the overall consensus leans towards the positive with phrases like comfortable beds and very comfortable beds appearing frequently.
While not all reviews matched the expectations of a 4-star hotel, the beds at Hotel Alfonso IX seem to provide a largely restful experience, complimented by good air conditioning and large bed sizes.
Cleanliness
However, a few reviews pointed out areas needing improvement. Some guests encountered issues with bathroom cleanliness, mentioning limescale, mold on the tiles and leftover hair from previous occupants. Additionally, there were instances of dirty tiles and a breakfast room that could benefit from more diligent cleaning. Some rooms had a musty smell and showed signs of needing renovations. Despite these negatives, guests predominantly praised the hotel's cleanliness, making it a reliable choice for travelers prioritizing hygiene during their stay.
Staff
Several reviewers noted the hardworking nature of the staff, acknowledging their collective efforts in maintaining high standards despite occasional comments on a lack of efficiency during night shifts. The attention and service provided by the bar staff were particularly appreciated with guests enjoying delicious drinks and friendly interactions.
Despite minor setbacks involving uncooperative or disinterested staff members, the majority of experiences were overwhelmingly positive. Staff members were described as professional with particular mentions of individual efforts by the receptionist, who maintained great communication through email and breakfast staff who made mornings pleasant.
Overall, Hotel Alfonso IX is well-regarded for its outstanding and friendly staff, whose dedication and warmth significantly enhance guests' stays, making it a welcoming and enjoyable destination for travelers.
Wi-Fi
Pool
Parking
Family
Nightlife
On a more positive note, the hotel is praised for its culinary offerings. The restaurant serves very tasty food and the breakfast receives commendations for its wonderful and sublime quality, perfect for starting the day. However, some guests note that the rooms exhibit signs of wear and lack of maintenance, suggesting an area for improvement. Despite these mixed reviews, the dining experience at Hotel Alfonso IX stands out as a highlight for many visitors.
4 Star
Accessible
Yes, Hotel Alfonso IX has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Alfonso IX.
No, Hotel Alfonso IX doesn't allow dogs.
Yes, parking facilities are available at Hotel Alfonso IX.
Yes, Hotel Alfonso IX has a gym.
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