Hotel Zollhaus

Schleswig 54.51210100, 9.54653400 , Lollfuß 110 (Show on Map)
8.0
Very Good


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Summary of reviewsHotel Zollhaus is a highly recommended accommodation offering an exceptional blend of prime location, charming ambiance and modern comfort. Situated in a central yet quiet area of Schleswig, the hotel provides easy access to numerous attractions such as Gottorf Castle, the Schlei waterway, the old town, various parks and the museum island. Its proximity to these sites, combined with delightful walks by the water and ample local dining options within walking distance, makes it an ideal base for exploring the city and its cultural heritage.

A standout feature for many guests is the superb breakfast buffet, which, despite an additional charge, is praised for its variety, quality and delightful presentation. The breakfast area, sometimes extending to the garden, offers a cozy and pleasant dining experience, complemented by the friendly and responsive service from the staff. Though the breakfast has a premium pricing, guests generally find it worth the cost due to the exceptional offerings.

The dinner experience at the in-house restaurant is also well-received, especially enjoyed on the terrace. The restaurant boasts fantastic service and wonderful food, albeit with a limited menu. Signature dishes, like the fish soup, leave a lasting impression, contributing to an overall enjoyable dining experience.

The rooms at Hotel Zollhaus are consistently lauded for their cleanliness, spaciousness and brightness. They are described as cozy, clean and often equipped with charming retro style decor. Some rooms offer picturesque views of the park or garden, enhancing the stay's pleasant atmosphere. Though a few rooms show signs of wear or have slightly outdated bathrooms, they remain functional and comfortable. Guests should note that accessibility could be a challenge due to steep stairs leading to some upper-floor rooms.

Cleanliness is a strong point at Hotel Zollhaus with many guests expressing satisfaction with the hygiene and upkeep of their rooms and bathrooms. While occasional lapses were reported, the general consensus is that the hotel maintains a high standard of cleanliness.

The hotel staff consistently earn high marks for their friendliness, attentiveness and competence. Guests appreciate the warm welcome and personalized service provided by the team, including the helpfulness of the owners. This level of service extends to the dining experiences and general guest interactions, contributing to the hotel's inviting and serene atmosphere.

Parking is another convenience at Hotel Zollhaus with ample and free parking spaces available directly in front of the hotel. Cyclists also have the option of using a dedicated garage, enhancing the hotel's appeal to a broad range of travelers.

Bedding comfort at Hotel Zollhaus receives positive feedback with many guests finding the beds very comfortable and cozy. Although there are varying opinions on mattress firmness and pillow quality, the overall sentiment leans towards a restful and pleasant sleeping experience.

The historic charm of Hotel Zollhaus adds an extra layer of appeal, especially for history enthusiasts. The beautifully restored customs house retains its old-world charm while providing modern amenities. Its stately architecture, coupled with the serene garden and terrace, offers a unique and rewarding lodging experience. The hotel's historical significance, combined with views of and proximity to Schloss Gottorf and the Schlei, makes it a captivating choice for visitors.

Ultimately, Hotel Zollhaus stands out for its excellent location, delightful dining options, comfortable and clean rooms, friendly staff, ample parking and historical charm, making it a highly recommended choice for visitors to Schleswig.
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Historic Hotel

Hotel for Honeymoon

Hotel with Free Wi-Fi

Hotel with Parking

Small Hotel

Room Types
Double Room Rooms range from 15 to 30 square metres.

Single Room The single room offers a seating area, a wardrobe, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
Hotel Zollhaus enjoys a prime location, offering easy access to many of Schleswig's attractions. Guests frequently mention its proximity to the historic Gottorf Castle, which is often within a short walking distance, making it an ideal spot for those interested in exploring the rich cultural heritage of the area. The hotel is also near the beautiful Schlei waterway, providing picturesque views and delightful walks by the water.

The location is described as central, allowing for easy access to the old town, various parks and the cruise ship pier. This makes it a convenient base for exploring both the city center and nearby sights such as the museum island and the attractive promenade. Additionally, it's noted for being a quiet area, allowing guests to keep windows open at night without disturbance.

Many reviews highlight the hotel's charming old house ambiance, blending historical elegance with modern comfort. The well-maintained garden, which directly borders the castle grounds, adds to the serene and pleasant environment. Furthermore, the hotel offers ample parking and many local restaurants can be reached on foot, adding to the overall convenience for guests.

Overall, Hotel Zollhaus appears to be an excellent starting point for various excursions and activities in Schleswig with its superb location and charming atmosphere making it a highly recommended choice for visitors.

Breakfast
Hotel Zollhaus offers a highly praised breakfast experience, which many guests find to be exceptional despite an additional charge of around €17. Reviews highlight an extensive and varied buffet featuring fresh and abundant selections, including bakery bread rolls, egg dishes on request and nutritious options suited to individual preferences.

Guests consistently commend the quality and presentation of the breakfast, describing it as superb, fantastic and an absolute highlight. The cozy and pleasant breakfast environment, sometimes extending to a beautiful garden area, adds to the overall positive experience.

The staff's friendly and anticipatory service significantly contributes to guest satisfaction with many appreciating their attentiveness and willingness to accommodate special requests. While some reviewers mention the breakfast being on the pricier side, the consensus remains that the quality and variety make it worth the cost.

Overall, guests enjoy a rich and delicious breakfast, meticulously prepared and replenished, which stands out as one of the best aspects of their stay at Hotel Zollhaus.

Dinner
The Hotel Zollhaus offers a delightful dining experience with guests enjoying the opportunity to have dinner on the terrace of the restaurant. The in-house restaurant frequently receives high praise for its fantastic service and excellent quality food, even though the menu is not particularly extensive. Diners often describe the restaurant as beautiful, lovely and possessing a nostalgic charm. Many found the food to be wonderful with dishes such as the delicious fish soup standing out. Breakfast has also been noted as tasty and satisfying. However, there were some comments about the food occasionally being mediocre. Despite this, the overall dining experience at Hotel Zollhaus is largely positive with guests appreciating the great, simply delicious meals offered.

Rooms
Hotel Zollhaus offers an assortment of rooms noted for their cleanliness and spaciousness. Guests frequently mention the large, bright and airy nature of the rooms, which are also described as cozy and very clean. Despite some rooms showing signs of being dated or having slightly outdated bathrooms, they are generally described as comfortable and functional. The decor is a mix of simple, plain furnishings with elements of charming retro style.

Many rooms are bright and feature generous space with some providing views of the park or the garden, adding to the pleasant atmosphere. The cleanliness of both the rooms and bathrooms is a recurring positive note with several guests appreciating the meticulous upkeep.

However, accessibility might be an issue for some, as rooms on upper floors require navigating steep or cumbersome stairs, which can be challenging with luggage. There are also mentions of rooms facing the street, which could be noisier than those facing the garden.

While the rooms vary in size, from spacious suites to smaller, simpler rooms, the consistent theme is their bright, friendly ambiance. Enhancements such as lovely decor and functional facilities contribute to a satisfactory stay, although some furnishings show wear and might benefit from minor repairs. Overall, the hotel rooms provide a comfortable, clean and bright environment suitable for a pleasant stay.

Beds
Hotel Zollhaus seems to prioritize comfort when it comes to their bedding, receiving various positive remarks in guest reviews. Guests frequently highlight the beds as very comfortable and cozy with many describing the mattresses and pillows as soft and well-maintained. The beds have been described as good, very good and among the best, indicating a generally high level of satisfaction.

However, not all feedback was entirely positive. Some guests found the mattresses too soft for their taste, while others felt the beds were too hard and challenging to manage. There were also mixed opinions on the pillows and duvets with some finding the pillows thin and noting issues with the quality. Despite these minor concerns, the overall sentiment about the beds at Hotel Zollhaus leans towards a comfortable and pleasant sleeping experience.

Cleanliness
Hotel Zollhaus generally receives positive remarks for its cleanliness with many guests praising the rooms and bathrooms for being extremely clean. Notably, phrases such as "very clean room" and "bathroom and room very clean" are repeated, indicating a consistent level of hygiene in these areas. Additionally, the hotel’s surroundings were also appreciated for their cleanliness.

However, some guests did report issues. For instance, one guest discovered socks from a previous occupant and another noted spider webs and hairs upon arrival. Other areas, such as the hallways and stairwell, were cited as needing additional care, showing chips of paint and a carpet that might be due for replacement. Despite these occasional negative mentions, the overall sentiment points to positive experiences with cleanliness, especially in the individual rooms and bathrooms.

Staff
At Hotel Zollhaus, the staff consistently receive high praise for their friendliness and attentiveness. Guests frequently highlight the exceptionally warm welcome they receive upon arrival and throughout their stay. The hotel's team is described as incredibly competent, always ready to help and remarkably thoughtful in their interactions. Many reviewers appreciate the personal touch provided by the owners, who are particularly noted for their helpfulness, whether in booking taxis or offering directions.

The cozy breakfast restaurant also stands out, thanks to the attentive service and friendly staff with a particular mention of a kind older lady who leaves a positive impression on guests. Additionally, both the reception and general service are often commended for their courteous and customer-oriented approach, ensuring a pleasant and comfortable experience for visitors.

While the overwhelming majority of feedback is positive with many guests describing the staff as super friendly and accommodating, there are occasional remarks about unfriendly or lacking service. However, these instances seem to be exceptions in an otherwise consistently praised team.

Overall, guests of Hotel Zollhaus can expect to be greeted and attended to by a dedicated and cheerful staff, contributing to the hotel's calm, castle-like atmosphere and making their stay enjoyable.

Parking
Hotel Zollhaus offers convenient and ample parking options for guests. Visitors consistently highlight the availability of parking spaces directly in front of the hotel, making it easy for them to park right at the door. In addition to being convenient, the parking is free of charge, which guests greatly appreciate. For those traveling with bicycles, there is also a garage available. The parking situation at Hotel Zollhaus contributes positively to the overall guest experience, ensuring peace of mind and ease of access.

Historic
Hotel Zollhaus is a splendid accommodation option for history enthusiasts, offering a unique blend of historical charm and modern comforts. Housed in a beautifully restored customs house, this hotel exudes a captivating historical ambiance that transports guests to a bygone era. The building with its stately appearance and rich past, has been meticulously maintained to preserve its special atmosphere.

Guests have noted the old but charming architecture, complemented by a large terrace and garden that provide a serene environment. The hotel's proximity to Schloss Gottorf and the Schlei adds to its historical allure, allowing visitors to wake up to views of the castle and enjoy easy access to nearby landmarks.

The blend of historical significance and present-day amenities makes Hotel Zollhaus a standout choice for those who appreciate the elegance of historical buildings. Despite its age, the hotel is well-furnished and offers a cozy, inviting atmosphere. While the historical character of the building may pose some accessibility challenges, the overall experience is highly rewarding for those who cherish historical settings.


No, Hotel Zollhaus doesn't have any pool.

No, a spa isn't available at Hotel Zollhaus.

No, Hotel Zollhaus doesn't allow dogs.

Yes, parking facilities are available at Hotel Zollhaus.

No, Hotel Zollhaus doesn't have a gym.

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