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Summary of reviewsThe Mercure Stuttgart Sindelfingen an der Messe enjoys a highly accessible location, situated conveniently off the highway and close to major routes like the A81, making it an ideal stopover for travelers. Its proximity to a large shopping center adds convenience with additional amenities within walking distance. Despite being in an industrial area with ongoing construction, the strategic location for transit and good value for money make it a popular choice for long journeys.
The hotel earns high marks for its breakfast offerings, praised for their extensive variety and high quality, including special items like salmon and freshly prepared egg dishes. The breakfast serves a wide range of preferences, making it suitable for diverse dietary needs. Although some guests find the cost steep, many believe the quality justifies the price, especially families who enjoy the abundant and varied options.
Dining at the hotel's restaurant has mixed feedback. Many guests commend the food quality, variety of vegan options and the convenience of late hours. However, there are criticisms regarding high prices, limited menu choices and occasional inconsistency in food quality. Unannounced restaurant closures, especially on weekends, were also a disappointment for some.
Rooms at Mercure Stuttgart Sindelfingen an der Messe are consistently praised for being large, clean and well-equipped. Guests appreciate the spaciousness, modern amenities and functional design, particularly families who find the accommodations comfortable with plenty of space. The rooms’ noise insulation, cleanliness and modern decor contribute to a pleasant stay with only occasional issues about room temperature.
The hotel's cleanliness is generally well-regarded with an organized and tidy environment maintained in rooms and common areas. Some concerns were raised regarding the pool's cleanliness, but the rooms and overall premises are deemed very clean by most guests.
Guest reviews highlight the exceptional staff at the hotel, known for their friendliness and professionalism. Both reception and restaurant staff are praised for their attentiveness and helpfulness, significantly enhancing the guest experience. Multilingual staff add to the welcoming atmosphere, ensuring efficient service.
WiFi at the hotel provides reliable service for basic tasks though some guests experience slow speeds and weak connections in certain areas. Improving the overall consistency of the WiFi would enhance the guest experience further.
The pool receives mixed reviews, appreciated for its size and appeal but criticized for its cold temperature and occasional cleanliness issues. The inclusion of sauna facilities is a positive aspect, especially for relaxation.
Parking options are ample and secure, however, the high fees are a common complaint among guests, prompting some to look for free alternatives nearby.
The hotel is notably family-friendly with spacious family rooms, child-friendly pool amenities and a hearty breakfast catering to children’s tastes. Thoughtful touches like providing baby cots and spacious, soundproofed rooms ensure a comfortable family stay.
Bed comfort receives mixed reviews. While many guests find the beds comfortable, some report issues with mattress firmness and pillow quality, particularly noting discomfort with sofa beds.
Overall, Mercure Stuttgart Sindelfingen an der Messe is well-regarded for its convenient location, excellent breakfast, spacious and clean rooms and friendly staff, making it a reliable choice for travelers, especially families. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Indoor Pool
Room Types
Standard Queen RoomClassic room with satellite TV, tea/coffee facilities and an en-suite bathroom.
Privilege Queen Room with Sofa BedThe quadruple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The quadruple room offers a safe deposit box, a sofa, heating and a TV. The unit offers 2 beds.
Standard Twin Room with SofaThe twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The twin room has a flat-screen TV, a seating area, a safe deposit box, as well as heating. The unit has 3 beds.
Guest Reviews
8.1
Very Good
Location
Mercure Stuttgart Sindelfingen an der Messe enjoys a highly accessible location, ideally situated for travelers on long journeys, offering convenience right off the highway. Close proximity to major routes like the A81 makes it a perfect stopover for those heading to southern Europe or simply passing through. Its location next to a large shopping center provides additional amenities within walking distance, enhancing the overall convenience for guests. Public transport access is relatively easy with the nearby Osterfeld train station offering connections to Stuttgart.
The hotel’s placement in a somewhat industrial and remote area, however, can be a bit of a drawback. The surrounding ongoing construction work has posed challenges for guests in terms of navigation and ease of access. Additionally, the industrial backdrop and noisy environment near the highways might not appeal to those seeking scenic views or tranquility.
Despite these logistical hurdles, the hotel remains popular among travelers due to its strategic location for transit, good value for money and practical amenities. The nearby shopping mall and gas station add to the convenience, making it an efficient choice for an overnight stay on the move.
Breakfast
The breakfast offerings at Mercure Stuttgart Sindelfingen an der Messe have garnered overwhelmingly positive feedback from guests. Notably, the breakfast is described as extensive with a wide variety of both hot and cold options. Many guests highlight the exceptional quality and the continuous replenishment of the buffet, ensuring fresh and plentiful selections. The inclusion of items such as salmon and freshly prepared egg dishes on request adds a special touch and offerings including pancake machines and diverse types of honey enhance the experience.
Guests particularly appreciate the varied and abundant nature of the breakfast, catering to both savory and sweet preferences, which makes it an ideal choice for different tastes and dietary needs. The friendly staff and clean environment further complement the dining experience, ensuring a pleasant start to the day.
However, the cost of the breakfast, typically noted at 22 to 25 euros per person, is mentioned frequently with some guests finding it on the expensive side. Despite this, many feel that the quality and breadth of the offerings justify the price. Families, in particular, find it convenient and enjoyable with options that thrill both adults and children alike.
Overall, while the price may be steep for some, the breakfast at Mercure Stuttgart Sindelfingen an der Messe stands out for its diversity, freshness and high standards, making it a memorable part of the stay for many guests.
Dinner
Many guests of Mercure Stuttgart Sindelfingen an der Messe commented on their dining experiences at the hotel's restaurant with mixed feedback. On the positive side, numerous reviewers praised the food, describing it as delicious, amazing and very good. The restaurant was often labeled as nice, pleasant and recommended with good service accompanying the quality meals. Some appreciated the variety and vegan options available, highlighting the extensive breakfast and decent dinner menu. The convenience of the restaurant being open late for those arriving after long drives was also noted.
However, there were recurring criticisms about the high prices, limited menu choices and inconsistent food quality. A few diners found the food to be plain, lacking flavor or even bad with some describing their meals as average or not good value for money. Additionally, several guests were displeased with the frequent and unannounced restaurant closures, especially on weekends, which left them without in-house dining options. Others mentioned the lack of a price list in the room and occasional disappointment with the buffet choices.
Overall, while the restaurant received commendations for its good food and service, issues with cost, limited menu options and operational consistency stood out as noteworthy drawbacks for many guests.
Rooms
Mercure Stuttgart Sindelfingen an der Messe consistently receives praise for its rooms, which are frequently described as large, spacious and well-insulated against noise. Guests appreciate the cleanliness and modernity of the rooms, noting they are well-equipped with necessary amenities, including modern bathrooms, refrigerators and complimentary coffee/tea sets. Families find the rooms comfortable with ample space and practical layout suitable for multiple occupants, including children.
The hotel's rooms also garner favorable feedback for their cozy and functional design, ensuring guests have everything needed for a comfortable stay. Despite a few mentions of excessive warmth and insufficient cooling in some rooms, overall, the accommodations are deemed sufficient for both short and extended stays. Additionally, the well-maintained rooms, featuring comfortable beds and clean facilities, complement the overall serene atmosphere of the hotel.
Guests specifically highlight the quality of the family rooms, stating they are excellent for family stays with spacious areas for additional setups like travel cots. The quietness provided by double glazed windows is an added advantage, making it ideal for guests seeking a peaceful environment.
In summary, the Mercure Stuttgart Sindelfingen an der Messe offers a reliable and comfortable lodging experience, particularly noted for its large, clean and well-furnished rooms that cater well to families and business travelers alike.
Beds
The guest reviews for Mercure Stuttgart Sindelfingen an der Messe provide a varied picture of the bed comfort. A significant number of reviewers highlighted the comfort of the beds, describing them as comfortable, cozy and very comfortable with phrases such as "comfortable beds," "super comfortable beds," and "beds were super comfortable" appearing frequently. Other positive points were the good quality of bedding and spacious rooms, contributing to a satisfactory sleep experience. Some guests emphasized the large size of the beds and their coziness, making them pleasant to sleep in.
However, not all feedback was positive. Several guests found the beds too hard, uncomfortable or even described the mattresses as rock-hard or terribly uncomfortable. Issues with the pillows were also noted with some stating that they were too thin or too soft and additional pillows were desired. A few reviews mentioned specific issues such as a bed smelling of rubber or a preference issue with mattress firmness.
The sofa beds received particular criticism, consistently described as uncomfortable. Additionally, some guests felt that the double beds were too narrow for two people and that the duvets were either too thick or the wrong size.
In summary, while many guests had a comfortable and pleasant sleep experience at the hotel, there was notable dissatisfaction regarding bed comfort primarily due to individual preferences for mattress firmness and pillow quality.
Cleanliness
The Mercure Stuttgart Sindelfingen an der Messe hotel generally receives positive reviews for its cleanliness. Guests frequently highlight the clean and tidy state of the rooms, often describing them as very clean, well-maintained and comfortable. The hotel's modern decor, spacious rooms and organized environment garner appreciative comments. Housekeeping services are noted for their efficiency with rooms cleaned promptly and thoroughly.
However, there are occasional criticisms. Some guests noted issues with cleanliness in certain areas, particularly the swimming pool, which was described several times as dirty or improperly cleaned. Specific problems included dust under furniture, hair bundles in the pool and unpleasant smells from bathroom fixtures.
Despite these criticisms, the overall impression is that the hotel maintains good hygiene standards, especially in the rooms and common areas. The staff's friendly demeanor and the functional amenities further contribute to a pleasant stay. While there are areas that could use more attention, the hotel is generally considered clean and well-kept by most of its guests.
Staff
The Mercure Stuttgart Sindelfingen an der Messe boasts an exceptional team of staff, consistently praised by guests for their friendliness and professionalism. The personnel at both reception and the restaurant are notably attentive and solution-oriented, ensuring a seamless and pleasant stay for visitors. Multilingual staff, including French speakers, enhance the welcoming atmosphere and their responsive nature caters to various guest needs efficiently.
Receptionists are highlighted for their helpfulness and warmth with many guests noting the positive and friendly interactions during check-in. The housekeeping team also receives acclaim for their politeness and willingness to assist. Overall, the staff is characterized as superb with a genuine commitment to high-quality service, making the hotel's management and hospitality standout features. Despite a few isolated mentions of less favorable encounters, the prevailing sentiment is that the staff’s friendliness and professionalism significantly contribute to a positive guest experience.
Wi-Fi
At Mercure Stuttgart Sindelfingen an der Messe, the WiFi experience presents a mixed bag for guests. Many find the WiFi to be good with particular praise for its availability and ease of installation. Guests note that it works well for basic tasks like emails, suggesting a reliable service for business travelers needing to stay connected. However, there are several reports of slow speeds, especially when it comes to browsing with some guests mentioning they had to rely on their cellphones due to weak or nonexistent connections. WiFi availability seems to vary by location within the hotel with specific complaints about the lack of WLAN on the 3rd floor. Overall, while the WiFi service has its strong points, there are notable areas for improvement to ensure a consistently smooth and efficient online experience for all guests.
Pool
The pool at Mercure Stuttgart Sindelfingen an der Messe receives mixed feedback from guests. Many highlights include the size and general appeal of the swimming area, which kids particularly enjoy. The pool's availability and inclusion as part of the hotel's amenities are often appreciated with remarks noting its suitability for relaxation after a long trip. The combination of the pool and sauna facilities is frequently praised, providing a delightful experience for guests in the evenings.
However, there are consistent concerns about the temperature of the pool with numerous reviews mentioning it being too cold or even ice-cold, leading to disappointment, especially among children. Additionally, some guests have noted that the pool area can be unclean or outdated, pointing out instances of pollution and substandard maintenance.
Overall, the pool's big and clean aspects are appreciated when well-maintained, but temperature and cleanliness issues detract from the overall experience for many visitors.
Parking
The parking situation at the Mercure Stuttgart Sindelfingen an der Messe has drawn mixed reviews. On the positive side, there are ample parking spaces available, both in front of the hotel and in secure locations, ensuring guests have plenty of options. Moreover, the secure parking has been frequently highlighted as a beneficial feature, giving guests peace of mind about their vehicles' safety.
However, the primary concern is the cost associated with parking. Many reviewers have noted that the parking fees, ranging from 14 to 15 euros per night, are quite high. This expense came as an unwelcome surprise to some guests, especially considering the industrial area location. Nonetheless, for those looking to avoid these charges, free parking spots are also available just a short distance away from the hotel.
In summary, while the hotel offers plentiful and secure parking options, the high fees may compel cost-conscious travelers to seek nearby free alternatives.
Family
The Mercure Stuttgart Sindelfingen an der Messe stands out as an ideal destination for families seeking a comfortable and enjoyable stay. Catering specifically to the needs of families, this hotel offers spacious family rooms that can comfortably accommodate parents and children, providing ample space for everyone to relax. Kids particularly appreciate the pool, which is often highlighted as a highlight of their stay, offering hours of fun with pool inflatables and an early opening time for eager swimmers.
Parents can rest easy knowing that the accommodations are both modern and soundproofed, ensuring a quiet environment for a good night's sleep. The hearty breakfast is another hit with children enjoying the pancake machine and other family-friendly offerings. Families will also find the hotel's location convenient with nearby parks providing additional entertainment options.
The hotel’s amenities extend beyond just the rooms. There's a family-friendly sauna, comfortable beds and thoughtful touches such as the provision of baby cots upon request. The family-friendly policy and advantageous family rates add to the appeal, making it a great value for families looking for an enjoyable stay.
Overall, the Mercure Stuttgart Sindelfingen an der Messe is highly recommendable for families, offering a welcoming environment with plenty of amenities to ensure a pleasant stay.
4 Star
Mercure Stuttgart Sindelfingen an der Messe has received mixed feedback regarding its four-star rating and the facilities provided. On the positive side, several guests noted that the hotel lives up to its four-star standards, offering excellent amenities and a comfortable stay. The hotel's location, architecture and overall facilities were appreciated, making it an ideal stopover for many visitors. Some found the breakfast acceptable and the quality of amenities to be good. However, a portion of the reviews suggests that the hotel falls just below the expected four-star experience with some likening it more to a three-star or even a motel. Issues were raised about the general quality not meeting four-star expectations and some services, such as the cleanliness of the restaurant, were also mentioned as needing improvement. Despite these criticisms, many reviews highlighted the hotel as comfortable and adequately meeting the criteria for a four-star accommodation, although it sometimes gave off a more old-school vibe. Overall, while the hotel receives praise for certain aspects, there is a noted inconsistency in meeting the full four-star benchmark according to guest expectations.
Business
Mercure Stuttgart Sindelfingen an der Messe is ideally tailored for business travelers, providing excellent facilities and services conducive to productive stays. The hotel's proximity to Messe Stuttgart makes it particularly convenient for those attending events or meetings at the fairgrounds. Designed with the needs of corporate and transit travelers in mind, it offers soundproof windows, ensuring a peaceful environment despite its dynamic location.
The property's business-oriented amenities include an on-site meeting room and good business services. Guests frequently commend the hotel's flexibility, value for money and appropriate price-performance ratio. The air conditioning and availability of a kettle in the rooms add to the convenience, while the breakfast setting receives positive remarks for a satisfying start to the day.
The hotel caters well to the needs of business travelers, although some have noted a lack of quiet workspace during busy events. Nevertheless, its clean rooms and business-friendly layout outweigh this downside, making it a recommendable option. The balance of quality and cost, especially during non-peak times, further enhances its appeal as an efficient and dependable choice for business stays.
Accessible
Mercure Stuttgart Sindelfingen an der Messe offers a generally accessible environment, particularly noted for its wide access and ample parking areas. The hotel is highly accessible via major roads and highways, providing easy car access and superb freeway accessibility. Guests have praised the hotel's proximity to major attractions and its straightforward location.
Wheelchair accessible rooms are available and many have appreciated the disabled access provided within the hotel premises. However, there are some concerns regarding disabled parking spaces as they are sometimes either missing, occupied, or limited. Additionally, certain reviews mention that the adaptation for guests with disabilities could be improved and more information on accessibility might be necessary. Overall, the hotel is considered decently accessible, but there is room for enhancement in specific areas related to accessibility.
Indoor Pool
The indoor pool at Mercure Stuttgart Sindelfingen an der Messe receives consistent praise from guests for its cleanliness and overall appeal. Described as large and beautiful by some, the pool is a significant feature for families staying at the hotel, providing ample joy and entertainment for children. Many reviews highlight the pool as a notable attraction for the young ones, making it a frequent highlight of their stay.
Though generally appreciated, the pool's temperature has been pointed out as quite cold by various reviewers with a few noting that it can affect the family's enjoyment. Despite this, the chilliness does not seem to deter children from having fun.
The pool area is also recognized for being well-maintained and accessible, ensuring a pleasant experience for guests. The presence of this indoor facility likely contributes to the hotel's appeal for those traveling with kids, offering a reliable source of indoor recreation regardless of the weather.
Dog Friendly
Mercure Stuttgart Sindelfingen an der Messe stands out with its strong dog-friendly reputation. Numerous reviews highlight the welcoming atmosphere for pets, especially noting that larger dogs are comfortably accommodated. The hotel's policies reflect a genuine effort to cater to pet owners, ensuring a pleasant stay. Additionally, measures such as tick prevention and designated dog-friendly areas within the hotel emphasize a thoughtful approach to the needs of furry companions. This attention to detail makes Mercure Stuttgart Sindelfingen an attractive option for travelers who prioritize pet-friendly amenities.
Yes, Mercure Stuttgart Sindelfingen an der Messe has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Mercure Stuttgart Sindelfingen an der Messe.
Yes, Mercure Stuttgart Sindelfingen an der Messe welcomes dogs.
Yes, parking facilities are available at Mercure Stuttgart Sindelfingen an der Messe.
No, Mercure Stuttgart Sindelfingen an der Messe doesn't have a gym.