Carlton Hotel Singapore
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Summary of reviewsThe Carlton Hotel Singapore enjoys high praise for its strategic central location, providing guests with easy access to essential amenities, dining options and key tourist attractions. The hotel's proximity to multiple MRT stations and significant landmarks such as Raffles City and Marina Bay Sands makes it a prime choice for both leisure and business travelers.
The rooms at Carlton Hotel Singapore are frequently lauded for their spaciousness, modern design and cleanliness. Guests appreciate the comfortable beds, quality bedding and well-maintained facilities. Spectacular views from certain rooms add to the guests' overall satisfaction. Although there are occasional mentions of dated furniture and minor maintenance issues, these are minimal compared to the overall positive feedback.
The breakfast at the hotel receives mixed reviews; however, many guests commend the variety and quality of both Western and Asian dishes available. Guests especially enjoy the fresh fruit selection and egg station. On the downside, some find the breakfast overpriced and repetitive with limited options for vegetarians and vegans.
Dining experiences at the Carlton Hotel Singapore, particularly during festive seasons, have garnered positive feedback, notably the Christmas buffet with its delicious seafood and cakes. Room service is generally deemed efficient and tasty. Nevertheless, some guests have found dining options limited and expensive with occasional issues regarding service efficiency.
Cleanliness is a standout feature at the Carlton Hotel Singapore. Guests consistently highlight the hotel's cleanliness, both in rooms and public areas. Housekeeping services are praised for their attentiveness and efficiency, contributing to a clean and welcoming environment.
The hotel staff receives widespread acclaim for their friendliness, professionalism and helpfulness, particularly those at the reception and concierge desks. While there are isolated incidents of less favorable interactions, the overall sentiment remains overwhelmingly positive.
Guests generally express satisfaction with the WiFi services, appreciating the fast and stable connections, particularly in the lobby. Some criticisms include the lack of inclusivity in room pricing and occasional connectivity issues.
The spa at the Carlton Hotel Singapore is appreciated for its beautiful facilities, especially the sauna. However, some guests feel that the services are overpriced and staff less attentive. The gym is well-regarded for its modern equipment and 24/7 availability, although some improvements are suggested.
The pool area, while generally pleasant and well-maintained, is described by some as small and in need of more shade and updated surroundings. The early closing time is another point of criticism.
For families, Carlton Hotel Singapore is seen as an excellent choice, offering spacious accommodations and child-friendly amenities such as a children's pool and play area. Seasonal decorations and a child-friendly buffet further enhance the family experience.
Overall, Carlton Hotel Singapore is celebrated for its prime location, comfortable accommodations, cleanliness and friendly staff, making it a preferred choice for visitors to Singapore.
Categories
The rooms at Carlton Hotel Singapore are frequently lauded for their spaciousness, modern design and cleanliness. Guests appreciate the comfortable beds, quality bedding and well-maintained facilities. Spectacular views from certain rooms add to the guests' overall satisfaction. Although there are occasional mentions of dated furniture and minor maintenance issues, these are minimal compared to the overall positive feedback.
The breakfast at the hotel receives mixed reviews; however, many guests commend the variety and quality of both Western and Asian dishes available. Guests especially enjoy the fresh fruit selection and egg station. On the downside, some find the breakfast overpriced and repetitive with limited options for vegetarians and vegans.
Dining experiences at the Carlton Hotel Singapore, particularly during festive seasons, have garnered positive feedback, notably the Christmas buffet with its delicious seafood and cakes. Room service is generally deemed efficient and tasty. Nevertheless, some guests have found dining options limited and expensive with occasional issues regarding service efficiency.
Cleanliness is a standout feature at the Carlton Hotel Singapore. Guests consistently highlight the hotel's cleanliness, both in rooms and public areas. Housekeeping services are praised for their attentiveness and efficiency, contributing to a clean and welcoming environment.
The hotel staff receives widespread acclaim for their friendliness, professionalism and helpfulness, particularly those at the reception and concierge desks. While there are isolated incidents of less favorable interactions, the overall sentiment remains overwhelmingly positive.
Guests generally express satisfaction with the WiFi services, appreciating the fast and stable connections, particularly in the lobby. Some criticisms include the lack of inclusivity in room pricing and occasional connectivity issues.
The spa at the Carlton Hotel Singapore is appreciated for its beautiful facilities, especially the sauna. However, some guests feel that the services are overpriced and staff less attentive. The gym is well-regarded for its modern equipment and 24/7 availability, although some improvements are suggested.
The pool area, while generally pleasant and well-maintained, is described by some as small and in need of more shade and updated surroundings. The early closing time is another point of criticism.
For families, Carlton Hotel Singapore is seen as an excellent choice, offering spacious accommodations and child-friendly amenities such as a children's pool and play area. Seasonal decorations and a child-friendly buffet further enhance the family experience.
Overall, Carlton Hotel Singapore is celebrated for its prime location, comfortable accommodations, cleanliness and friendly staff, making it a preferred choice for visitors to Singapore.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Carlton Hotel Singapore offers an enviable location for travelers seeking convenience and accessibility. Situated centrally in the bustling heart of Singapore, the hotel is perfectly positioned close to a host of essential amenities, including supermarkets, bars and a plethora of dining options. Visitors praise its proximity to the MRT City Hall and the City Hall MTR stop, making it an ideal base for exploring the city.
The hotel is steps away from significant landmarks such as Raffles City shopping mall, CHIJMES and the historic Raffles Hotel, providing guests with an abundance of shopping and dining experiences right at their doorstep. It’s also conveniently located near key tourist attractions and transportation links, allowing easy access to Marina Bay Sands, Clarke Quay and other popular destinations.
Guests particularly appreciate the Carlton Hotel's accessibility to multiple MRT stations and bus stops, ensuring straightforward travel throughout Singapore. Whether walking to local attractions or taking a short cab ride to Gardens by the Bay, the hotel’s location makes it a favored choice for both leisure and business travelers.
In essence, Carlton Hotel Singapore is lauded for its strategic and superb central location, offering an excellent vantage point for sightseeing, shopping and indulging in the vibrant culinary scene of Singapore.
The Carlton Hotel Singapore's breakfast experience elicits a wide range of opinions from its guests. On the positive side, many reviewers commend the breakfast options, describing them as great, fantastic, wonderful and superb, showcasing a broad variety of both Western and Asian dishes. The buffet is noted for its variety and comprehensive selection, including fresh fruits and an egg station, which caters to different tastes and dietary preferences. The service provided by the staff at Cafe Mosaic and the hotel's central location also receive praise.
However, there are some recurring criticisms. Numerous guests feel that the breakfast is overpriced for the quality and variety offered with many mentioning the steep cost of $42 plus taxes. Some guests find the breakfast buffet repetitive with the same dishes served daily and others find the selection for vegetarians and vegans lacking. The fruit selection, pastries and some hot items like scrambled eggs have been described as underwhelming. Additionally, the breakfast area can get very crowded, leading to a less enjoyable dining experience.
While there are those who find the breakfast excellent and diverse, others believe it falls short of the five-star standard the hotel sets for itself, suggesting room for improvement in both variety and quality.
The dining experience at Carlton Hotel Singapore garnered varied feedback from guests. The buffet, particularly for Christmas, received high praise with standout mentions of their delicious seafood hor fun and delightful cakes. Guests noted that the room service menu was tasty and ordering food before heading out for events was efficient and satisfying.
The Chinese restaurant within the hotel was highlighted as outstanding and overall, the in-house dining options were described as good. However, there were mentions of limited choices, especially at the Mosaic Cafe and some guests found the dinner menus and selections rather restrictive and expensive.
On the downside, several guests felt that the food and drink prices were too high with some expressing dissatisfaction with the quality relative to the cost. Additionally, the main restaurant was considered very expensive and not accommodating. Service issues were noted, including poor staff service on Sunday evenings, wrong or incomplete meal orders and a lack of responsiveness from room service, causing some guests to find the overall dining experience disappointing.
In conclusion, while there are positive highlights, especially for specific dishes and festive buffets, the dining experience at Carlton Hotel Singapore might leave some guests wanting more in terms of value, variety and service efficiency.
Carlton Hotel Singapore has garnered favorable feedback for its spacious and clean rooms, offering guests comfortable and relaxing accommodations. The rooms are highlighted for being generous in size, modern and very well-furnished, which includes functional layouts and excellent facilities. Guests have repeatedly praised the rooms for their neatness with daily cleaning ensuring high standards of cleanliness.
Many visitors have also appreciated the comfort of the rooms, noting the cozy beds and quality bedding. The amenities provided within the rooms are generally well-received with features such as large bathrooms, efficient air conditioning and lovely views contributing to positive experiences. Some reviews commend the fantastic views from certain rooms, especially those overlooking Marina Bay Sands and the Raffles Hotel.
While the majority of feedback emphasizes the spacious, clean and comfortable nature of the rooms, there are occasional mentions of issues such as outdated furniture, lack of sufficient amenities and minor maintenance problems. Some guests experienced less favorable aspects, such as rooms with poor views, musty smells or suboptimal lighting. However, these instances appear to be exceptions rather than the norm.
Overall, Carlton Hotel Singapore’s rooms are described as spacious, clean and comfortable, ensuring a pleasant stay for guests who value well-kept, modern accommodations with excellent views and convenient amenities. The hotel’s prime location further adds to its appeal, making it a solid choice for travelers visiting Singapore.
Reviews about the beds at Carlton Hotel Singapore largely highlight their comfort and quality. Guests frequently describe the beds as comfortable, soft and luxurious, often citing superb sleep quality. Many appreciated the large beds with some pinpointing their double and queen beds specifically. The bedding was also well-received, noted for being comforting and supportive.
Guests consistently mention the comfort of both the beds and pillows, using descriptors such as "luxurious," "super comfy," and "extremely comfortable." Cleanliness paired with the comfort of the beds further enhanced their experience. Pillows generally received positive feedback, although some found them harder than preferred, reflecting personal preference.
However, there were occasional critiques. A few guests found certain beds a bit firm or uneven, while others felt the beds were smaller than expected, particularly for double beds. Despite isolated issues like a hard bed or a sagging mattress, the overall consensus remains overwhelmingly positive with most visitors praising the excellent bed quality at the hotel.
The Carlton Hotel Singapore receives high marks for its cleanliness across a broad range of guest reviews. Guests frequently describe the rooms as clean, well-maintained and spotlessly clean with many highlighting that the rooms were cleaned daily and housekeeping was attentive and efficient. The hotel's facilities, including the public areas and grounds, are also noted for their neatness and upkeep.
Travelers appreciate the spacious and modern rooms, which are tidy and outfitted with comfortable furnishings. The cleanliness extends beyond the rooms to the overall hotel environment, making it a welcoming place to stay. The staff are often praised for being friendly and helpful, contributing to a clean and pleasant atmosphere.
However, there are occasional mentions of minor issues, such as some areas being a bit dusty or specific instances where cleaning could have been better. Despite these isolated comments, the overall sentiment remains positive, emphasizing the hotel's dedication to cleanliness and the comfort of its guests.
In summary, Carlton Hotel Singapore is recognized for its excellent cleaning standards, comfortable and spacious rooms and friendly staff, making it a preferred choice for travelers prioritizing cleanliness and comfort.
At the Carlton Hotel Singapore, the highlight for many guests appears to be the hotel's staff. Reviewers consistently mention how friendly, helpful and courteous the staff members are, creating a welcoming atmosphere that enhances the overall guest experience. The reception and concierge teams, in particular, receive high praise for their polite and professional demeanor. Check-in and check-out processes are noted to be efficient and smooth, adding to the convenience of staying at the hotel.
The staff's warm and accommodating approach extends from the front desk to the housekeeping and bell staff, ensuring comprehensive service throughout the property. Guests appreciate the staff's knowledge about the area and their readiness to assist with any queries or needs, often going above and beyond expectations.
However, a few reviewers noted inconsistencies, mentioning that some staff members seemed less warm or overly formal. There were also isolated reports of unresponsive service and less favorable encounters with specific individuals, including a few remarks about the security personnel and some front desk staff not being as congenial as others.
Despite these occasional lapses, the general sentiment remains overwhelmingly positive with many guests commending the attentive and responsive nature of the hotel's personnel. The professional yet friendly attitude of the Carlton Hotel Singapore's staff appears to significantly contribute to the favorable impressions and overall satisfaction of its guests.
Carlton Hotel Singapore offers a range of WiFi experiences for its guests with the majority highlighting positive aspects. Many guests appreciated the excellent and fast WiFi, deeming it free, stable and easy to access. For those needing to stay connected, the high-speed and free WiFi options, especially in the lobby, were well received. The hotel provides both free internet and paid subscriptions for enhanced WiFi services, catering to different needs. Some found the WiFi connectivity to be very good or brilliant, supporting activities like booking taxis and streaming content via Chromecast on TV.
However, there are mixed reviews regarding the inclusivity and performance of the WiFi. Some mentioned that WiFi was not included in the room price and a few experienced weak or unstable connections, particularly problematic for work-related tasks. A handful of guests had issues with the WiFi not working or being kicked off in the lobby area. Despite these occasional drawbacks, the overall sentiment leans towards a generally positive experience with the hotel's WiFi services.
The Carlton Hotel Singapore offers guests a pleasant spa experience highlighted by its beautiful facilities. The sauna stands out as a particular favorite among visitors, adding to the overall attractive ambiance of the spa. The availability of shower and freshen-up facilities further enhances the convenience for guests. However, it is noted that the spa services, including massages, are considered quite expensive. Additionally, some guests felt that the separately run spa operators lacked attention to hotel patrons. Despite these concerns, the spa's essential amenities contribute positively to a relaxing stay at the Carlton Hotel.
The gym at the Carlton Hotel Singapore largely receives positive feedback from guests, often being described as good, well-equipped and capable of providing a full workout. The facilities are noted for being modern, boasting new equipment and offering a spacious area for exercise. Guests appreciate the convenience of the gym being open 24/7, allowing flexibility in workout schedules. However, there are a few remarks suggesting that the gym could be improved and a couple of guests have pointed out that it closes rather early and prebooking might be necessary. Despite minor critiques, overall impressions highlight the gym as a strong feature of the hotel's amenities.
The Carlton Hotel Singapore offers a pool experience that is generally appreciated by guests for its niceness and overall pleasant atmosphere. Many reviews highlight the pool and its area as great, refreshing and well-maintained, providing a nice spot to unwind, especially after a long day.
However, there are consistent mentions about the pool being on the smaller side, which may not be sufficient for the hotel's size. The pool also closes relatively early, at 7 pm, which could be limiting for some guests. Additionally, there are comments suggesting that the pool area could benefit from more shade and updated surroundings with some noting that it appears a bit dated and could use some repairs.
The absence of drink service by the pool is another point raised, along with feedback that the water can be too cold at times. Despite these areas for improvement, the overall sentiment remains positive with many guests enjoying the clean and lovely pool facilities.
In summary, while the Carlton Hotel Singapore’s pool may have room for enhancements, it provides a generally positive and refreshing experience for guests seeking a nice spot to relax during their stay.
Carlton Hotel Singapore emerges as an excellent choice for a family getaway with its notably child-friendly environment. The hotel's amenities cater specifically to families, providing spacious family rooms, adjoining room options and even family suites, ensuring a comfortable stay for both children and adults. The children's pool is a definite highlight, a hit among the younger guests, while the inviting play area adds an extra layer of excitement for kids.
Seasonal decorations, especially during Christmas, create a magical atmosphere, complete with mascots that greet guests, enhancing the holiday experience. The child-friendly buffet offers a variety of dishes, making dining an enjoyable experience for the entire family. Extra towels and excellent service add to the comfort, demonstrating the hotel's attentiveness to guests' needs.
The hotel's location is another strong point, being close to both office and leisure facilities, as well as bus and train stations, yet sufficiently distanced to avoid congestion. The clean, quiet corridors contribute to a pleasant stay, making it a peaceful retreat amidst the city's hustle and bustle.
Overall, Carlton Hotel Singapore proves to be a family-friendly haven with amenities and services tailored to ensure a memorable and comfortable stay for guests of all ages.
Located in a prime area for nightlife enthusiasts, Carlton Hotel Singapore offers proximity to an array of vibrant bars and entertainment options. Guests can easily delve into the spirited nightlife scene with plenty of nearby bars and venues for an exciting night out. CHIJMES, renowned for its lively and vibrant atmosphere, is within walking distance, ensuring visitors are never far from the action.
The hotel's advantageous location places it close to renowned hubs such as Clarke Quay, which is another hotspot brimming with activity and dining options. Guests can explore numerous restaurants serving a wide variety of cuisines both in the hotel’s vicinity and within the locality, making it convenient to enjoy a delightful meal before or after a night out.
In addition to nightlife, Carlton Hotel is also near key attractions, allowing guests to effortlessly combine their exploration of the city’s cultural landmarks with its bustling nocturnal activities. The presence of City Hall nearby further enhances its appeal for those looking to immerse themselves in both the daytime and nighttime offerings of Singapore.
The Carlton Hotel Singapore often receives praise for its luxurious accommodations and high-standard room fit outs, which contribute to the overall five-star experience many guests mention. The hotel is celebrated for its cleanliness and good service, creating a positive impression for visitors. Its facilities are often described as very nice with some guests considering the amenities and services to be on par with or even better than other five-star hotels.
Despite this, there are some conflicting opinions regarding its five-star status with certain guests noting it falls short in areas such as the quality and variety of breakfast, the availability of toiletries and the overall level of luxury. The price is also highlighted as being on the higher side compared to other five-star establishments. However, the hotel's perfect location and superb luxury comfort make it a favorable choice for many, leaving some willing to give it a 10 out of 10 rating.
Overall, while there are areas that some feel could be improved to fully meet five-star expectations, the Carlton Hotel Singapore still delivers a great experience with many aspects of its service and amenities meeting five-star standards.
The Carlton Hotel Singapore stands out as an exceptional choice for business travelers, offering a comprehensive array of amenities and services tailored for corporate needs. The hotel's proximity to key business hubs such as the Suntec conference center, Singapore underground and Raffles shopping center makes it a convenient base for business engagements. The spacious, well-equipped rooms provide an ideal environment for working with business essentials readily available.
Guests appreciate the functional and business-friendly interiors that facilitate smooth work experiences. The meeting rooms, fitted with soundproof walls and the well-stocked business center enhance productivity, while the comprehensive conference facilities cater to large and small meetings alike. The attentive staff deliver excellent service, ensuring that both business and leisure needs are met efficiently.
The Carlton Hotel’s business amenities and conventional facilities make it a top recommendation for business trips. It's a central location in Singapore, offering value for money, makes it an ideal setting for business activities and a functional stopover for business travelers. Whether it's for meetings, conferences or just a productive stay, the Carlton Hotel provides an ideal blend of convenience, service and functionality for business professionals.
The Carlton Hotel Singapore boasts a convenient and accessible location for travelers with disabilities. The hotel is strategically placed near multiple MRT stations, bus stops and taxi stands, making commuting straightforward. Guests highlighted the availability of accessible rooms and emphasized the hotel's seamless accessibility throughout. The proximity to key attractions further enhances its appeal. While the hotel is largely wheelchair-friendly, some concerns were noted about suitability for wheelchair users. Overall, the Carlton Hotel Singapore offers solid accessibility features and excellent connectivity with public transportation options, making it a commendable choice for those with mobility needs.
The outdoor pool at Carlton Hotel Singapore generally receives positive feedback from guests. Described as nice, clean and good, the pool offers a pleasant experience with a well-maintained environment. The booking service for the pool is noted as being quick and easy, adding to the convenience for guests. However, some reviews mention that the pool size is small and its hours are limited. Additionally, pool lights are kept on all night, providing a well-lit environment. While there are comparisons to other facilities, such as the roof terrace and pool at Carlton City which some find more to their expectations, the outdoor pool remains a favorable feature of the hotel.
The Carlton Hotel Singapore offers a luxurious experience from the moment guests step out of their taxi. The entire hotel exudes a sense of opulence, starting with its beautiful reception area. The rooms are particularly noteworthy, often described as luxurious, deluxe and spacious with added touches like Nespresso machines to enhance the stay. These larger rooms provide ample bathroom space, enhancing the feeling of comfort and indulgence. While it may lack certain charming elements found in other hotels, the high-end feel available at a reasonable price makes it an attractive option for travelers seeking luxury without breaking the bank. Moreover, the personal touches throughout the hotel add to the overall feeling of extravagance and care, ensuring a memorable stay.
The Carlton Hotel Singapore offers a romantic setting ideal for couples seeking a delightful getaway. Guests frequently mention the stunning and romantic views from the rooms, which contribute to a serene and peaceful ambiance. The atmosphere is further enhanced by well-placed lighting, creating a warm and inviting romantic feel. The hotel's Christmas decorations received special praise for their superb quality, significantly elevating the festive and holiday experience. Overall, the hotel provides a memorable romantic experience with its tranquil surroundings and beautiful decor.
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Location
The hotel is steps away from significant landmarks such as Raffles City shopping mall, CHIJMES and the historic Raffles Hotel, providing guests with an abundance of shopping and dining experiences right at their doorstep. It’s also conveniently located near key tourist attractions and transportation links, allowing easy access to Marina Bay Sands, Clarke Quay and other popular destinations.
Guests particularly appreciate the Carlton Hotel's accessibility to multiple MRT stations and bus stops, ensuring straightforward travel throughout Singapore. Whether walking to local attractions or taking a short cab ride to Gardens by the Bay, the hotel’s location makes it a favored choice for both leisure and business travelers.
In essence, Carlton Hotel Singapore is lauded for its strategic and superb central location, offering an excellent vantage point for sightseeing, shopping and indulging in the vibrant culinary scene of Singapore.
Breakfast
However, there are some recurring criticisms. Numerous guests feel that the breakfast is overpriced for the quality and variety offered with many mentioning the steep cost of $42 plus taxes. Some guests find the breakfast buffet repetitive with the same dishes served daily and others find the selection for vegetarians and vegans lacking. The fruit selection, pastries and some hot items like scrambled eggs have been described as underwhelming. Additionally, the breakfast area can get very crowded, leading to a less enjoyable dining experience.
While there are those who find the breakfast excellent and diverse, others believe it falls short of the five-star standard the hotel sets for itself, suggesting room for improvement in both variety and quality.
Dinner
The Chinese restaurant within the hotel was highlighted as outstanding and overall, the in-house dining options were described as good. However, there were mentions of limited choices, especially at the Mosaic Cafe and some guests found the dinner menus and selections rather restrictive and expensive.
On the downside, several guests felt that the food and drink prices were too high with some expressing dissatisfaction with the quality relative to the cost. Additionally, the main restaurant was considered very expensive and not accommodating. Service issues were noted, including poor staff service on Sunday evenings, wrong or incomplete meal orders and a lack of responsiveness from room service, causing some guests to find the overall dining experience disappointing.
In conclusion, while there are positive highlights, especially for specific dishes and festive buffets, the dining experience at Carlton Hotel Singapore might leave some guests wanting more in terms of value, variety and service efficiency.
Rooms
Many visitors have also appreciated the comfort of the rooms, noting the cozy beds and quality bedding. The amenities provided within the rooms are generally well-received with features such as large bathrooms, efficient air conditioning and lovely views contributing to positive experiences. Some reviews commend the fantastic views from certain rooms, especially those overlooking Marina Bay Sands and the Raffles Hotel.
While the majority of feedback emphasizes the spacious, clean and comfortable nature of the rooms, there are occasional mentions of issues such as outdated furniture, lack of sufficient amenities and minor maintenance problems. Some guests experienced less favorable aspects, such as rooms with poor views, musty smells or suboptimal lighting. However, these instances appear to be exceptions rather than the norm.
Overall, Carlton Hotel Singapore’s rooms are described as spacious, clean and comfortable, ensuring a pleasant stay for guests who value well-kept, modern accommodations with excellent views and convenient amenities. The hotel’s prime location further adds to its appeal, making it a solid choice for travelers visiting Singapore.
Beds
Guests consistently mention the comfort of both the beds and pillows, using descriptors such as "luxurious," "super comfy," and "extremely comfortable." Cleanliness paired with the comfort of the beds further enhanced their experience. Pillows generally received positive feedback, although some found them harder than preferred, reflecting personal preference.
However, there were occasional critiques. A few guests found certain beds a bit firm or uneven, while others felt the beds were smaller than expected, particularly for double beds. Despite isolated issues like a hard bed or a sagging mattress, the overall consensus remains overwhelmingly positive with most visitors praising the excellent bed quality at the hotel.
Cleanliness
Travelers appreciate the spacious and modern rooms, which are tidy and outfitted with comfortable furnishings. The cleanliness extends beyond the rooms to the overall hotel environment, making it a welcoming place to stay. The staff are often praised for being friendly and helpful, contributing to a clean and pleasant atmosphere.
However, there are occasional mentions of minor issues, such as some areas being a bit dusty or specific instances where cleaning could have been better. Despite these isolated comments, the overall sentiment remains positive, emphasizing the hotel's dedication to cleanliness and the comfort of its guests.
In summary, Carlton Hotel Singapore is recognized for its excellent cleaning standards, comfortable and spacious rooms and friendly staff, making it a preferred choice for travelers prioritizing cleanliness and comfort.
Staff
The staff's warm and accommodating approach extends from the front desk to the housekeeping and bell staff, ensuring comprehensive service throughout the property. Guests appreciate the staff's knowledge about the area and their readiness to assist with any queries or needs, often going above and beyond expectations.
However, a few reviewers noted inconsistencies, mentioning that some staff members seemed less warm or overly formal. There were also isolated reports of unresponsive service and less favorable encounters with specific individuals, including a few remarks about the security personnel and some front desk staff not being as congenial as others.
Despite these occasional lapses, the general sentiment remains overwhelmingly positive with many guests commending the attentive and responsive nature of the hotel's personnel. The professional yet friendly attitude of the Carlton Hotel Singapore's staff appears to significantly contribute to the favorable impressions and overall satisfaction of its guests.
Wi-Fi
However, there are mixed reviews regarding the inclusivity and performance of the WiFi. Some mentioned that WiFi was not included in the room price and a few experienced weak or unstable connections, particularly problematic for work-related tasks. A handful of guests had issues with the WiFi not working or being kicked off in the lobby area. Despite these occasional drawbacks, the overall sentiment leans towards a generally positive experience with the hotel's WiFi services.
Spa
Gym
Pool
However, there are consistent mentions about the pool being on the smaller side, which may not be sufficient for the hotel's size. The pool also closes relatively early, at 7 pm, which could be limiting for some guests. Additionally, there are comments suggesting that the pool area could benefit from more shade and updated surroundings with some noting that it appears a bit dated and could use some repairs.
The absence of drink service by the pool is another point raised, along with feedback that the water can be too cold at times. Despite these areas for improvement, the overall sentiment remains positive with many guests enjoying the clean and lovely pool facilities.
In summary, while the Carlton Hotel Singapore’s pool may have room for enhancements, it provides a generally positive and refreshing experience for guests seeking a nice spot to relax during their stay.
Family
Seasonal decorations, especially during Christmas, create a magical atmosphere, complete with mascots that greet guests, enhancing the holiday experience. The child-friendly buffet offers a variety of dishes, making dining an enjoyable experience for the entire family. Extra towels and excellent service add to the comfort, demonstrating the hotel's attentiveness to guests' needs.
The hotel's location is another strong point, being close to both office and leisure facilities, as well as bus and train stations, yet sufficiently distanced to avoid congestion. The clean, quiet corridors contribute to a pleasant stay, making it a peaceful retreat amidst the city's hustle and bustle.
Overall, Carlton Hotel Singapore proves to be a family-friendly haven with amenities and services tailored to ensure a memorable and comfortable stay for guests of all ages.
Nightlife
The hotel's advantageous location places it close to renowned hubs such as Clarke Quay, which is another hotspot brimming with activity and dining options. Guests can explore numerous restaurants serving a wide variety of cuisines both in the hotel’s vicinity and within the locality, making it convenient to enjoy a delightful meal before or after a night out.
In addition to nightlife, Carlton Hotel is also near key attractions, allowing guests to effortlessly combine their exploration of the city’s cultural landmarks with its bustling nocturnal activities. The presence of City Hall nearby further enhances its appeal for those looking to immerse themselves in both the daytime and nighttime offerings of Singapore.
5 Star
Despite this, there are some conflicting opinions regarding its five-star status with certain guests noting it falls short in areas such as the quality and variety of breakfast, the availability of toiletries and the overall level of luxury. The price is also highlighted as being on the higher side compared to other five-star establishments. However, the hotel's perfect location and superb luxury comfort make it a favorable choice for many, leaving some willing to give it a 10 out of 10 rating.
Overall, while there are areas that some feel could be improved to fully meet five-star expectations, the Carlton Hotel Singapore still delivers a great experience with many aspects of its service and amenities meeting five-star standards.
Business
Guests appreciate the functional and business-friendly interiors that facilitate smooth work experiences. The meeting rooms, fitted with soundproof walls and the well-stocked business center enhance productivity, while the comprehensive conference facilities cater to large and small meetings alike. The attentive staff deliver excellent service, ensuring that both business and leisure needs are met efficiently.
The Carlton Hotel’s business amenities and conventional facilities make it a top recommendation for business trips. It's a central location in Singapore, offering value for money, makes it an ideal setting for business activities and a functional stopover for business travelers. Whether it's for meetings, conferences or just a productive stay, the Carlton Hotel provides an ideal blend of convenience, service and functionality for business professionals.
Accessible
Outdoor Pool
Luxury
Romantic
Yes, Carlton Hotel Singapore has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Carlton Hotel Singapore.
No, Carlton Hotel Singapore doesn't allow dogs.
No, parking facilities aren't available at Carlton Hotel Singapore.
Yes, Carlton Hotel Singapore has a gym.
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