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Summary of reviewsGubernia offers a well-regarded experience praised for its convenient and tranquil location, making it ideal for guests seeking ease of access to transportation and local amenities. Positioned in a quiet area, the hotel provides a peaceful environment and comfortable beds, just a short walk from a metro station, park and shopping center, enhancing the practicality with nearby parking facilities.
The rooms at Gubernia are predominantly seen as clean and comfortable, equipped with essentials such as air conditioning, mini-fridges and mini bars. Guests particularly appreciate the cozy and spacious nature of some rooms and the comfort provided by the beds, which many found supportive and beneficial for a restful sleep. Cleanliness is often highlighted with frequent remarks on the good condition of bed linens and bathrooms.
However, some inconsistencies in room quality do arise. Certain rooms are described as worn out with issues like dirty carpets, broken windows and weak heating. Cleaning efforts, while generally appreciated, sometimes fall short with reports of superficial cleaning, mold and rust in bathrooms. The staff at Gubernia receives consistent praise for their friendly and welcoming demeanor. The reception team is noted for their helpful and cheerful attitude, significantly enhancing the overall guest experience.
The beds are a standout feature, consistently receiving high marks for their comfort and size. Despite some feedback on the small pillows and thin bed linen, the overall bedding experience is positive, contributing to a restful night's sleep for most guests.
In summary, Gubernia offers a conveniently located and generally comfortable stay, bolstered by excellent staff service and comfortable beds, although there are areas requiring improvement, particularly in room maintenance and thoroughness of cleaning.
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