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Summary of reviewsThe Mövenpick Resort & Marine Spa Sousse is a luxurious five-star hotel with exceptional facilities and services. Guests appreciate the hotel's idyllic location in the heart of the city, just a short walk from the medina and overlooking the beautiful beach. The breakfast buffet is varied but in need of improvement in terms of quality and organization, while the dining options receive mixed reviews. The rooms are spacious and provide amazing views, although some guests have reported noise issues in hallways and street-facing rooms. The hotel's cleanliness is generally praised, as is the attentive and friendly staff. The Marine Spa offers incredible thalasso treatments and the outdoor pool is a standout feature of the hotel. Families appreciate the Kids Club and well-monitored pool for children's safety. Despite a few negative reviews, most guests believe that the hotel deserves its five-star rating and is a worthwhile destination for travelers who prioritize quality service and amenities. Show more
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Beachfront Hotel
Mövenpick Resort & Marine Spa Sousse lets guests savor the relaxation of a beachfront stay while still enjoying the proximity to Tunisia's liveliest town. In addition to a perfect central location, this family friendly, 5-star hotel has a plethora of services everyone can enjoy.
Hotel with EV Charging Stations
Luxury Hotel
Hotel near Golf Courses
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Suite with Terrace and Sea ViewGuests will have a special experience as the suite features a infinity pool. Featuring 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 1 bed.
Junior Suite with Sea ViewThis suite provides a infinity pool. This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 1 bed.
Classic King Room with City ViewThis double room provides a infinity pool. The spacious double room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Classic King Room with Pool ViewGuests will have a special experience as the double room offers a infinity pool. The spacious double room provides air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Classic King Room with Sea ViewThis double room offers a infinity pool. The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Classic King Room with Partial Sea ViewThis double room's standout feature is the infinity pool. The spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Junior SuiteThis suite features a infinity pool. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a balcony with garden views, this suite also features a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.
Classic Twin Room with City ViewGuests will have a special experience as the twin room features a infinity pool. The spacious twin room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Classic Twin Room with Sea ViewThis twin room offers a infinity pool. The spacious twin room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Classic Twin Room with Pool ViewThis twin room's standout feature is the infinity pool. The spacious twin room offers air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Classic Twin Room with Partial Sea ViewGuests will have a special experience as the twin room offers a infinity pool. The spacious twin room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a hairdryer. This twin room features a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds.
Presidential Suite with Sea ViewThis suite's standout features are the infinity pool and spa bath. Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite provides air conditioning, a washing machine, a terrace with pool views as well as a private bathroom featuring a walk-in shower.
Family Room - Two Connecting RoomsThis family room's special feature is the infinity pool. The spacious family room provides air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a bath.
Guest Reviews
7.3
Good
Location
The Mövenpick Resort & Marine Spa Sousse boasts an idyllic location in the heart of the city, just 8-10 minutes' walk from the medina and overlooking the beautiful beach. Guests are wowed by the breathtaking sea views and love the proximity to restaurants, lounges and coffee shops. The luxurious hotel is well-located and easy to access with nearby parking, making it perfect for those who want to explore the area. The hotel's external decor and location receive high praise and guests appreciate the easy access to the beach. Despite being popular and thus occasionally crowded, guests highly recommend the hotel's prime location in the center of town. With its stunning sea views and proximity to the beach, the Mövenpick Resort & Marine Spa Sousse is the perfect destination for travelers seeking to soak up the sun and enjoy everything Sousse has to offer.
Breakfast
The breakfast at Mövenpick Resort & Marine Spa Sousse has received mixed reviews from guests with some describing it as excellent, varied and of good quality. Many enjoyed the nice coffee and fresh juices, as well as the traditional Tunisian dishes served alongside the basics. However, some found the food to be average or industrial and there were complaints about the lack of personnel and organization during breakfast. Some guests also noted issues with the quality and variety of the viennoiseries and lack of bowls for cereals. Overall, the breakfast buffet was described as varied but in need of improvement in terms of quality and organization.
Dinner
The Mövenpick Resort & Marine Spa Sousse offers a variety of dining options for guests including a buffet restaurant, a grill restaurant called Kechin and a Kitchen Gastronomy restaurant. Reviews of the restaurants were mixed. While some guests found the options to be lacking in variety and flavor and described the food as similar to cafeteria food, others found the restaurants to be very good with great options. Some guests found the prices to be too high for the quality of food. On the positive side, some guests reveled in the amazing grilled dishes offered at Kechin. Some guests complained about the noise in the restaurant and lack of evening entertainment.
Rooms
Mövenpick Resort & Marine Spa Sousse offers luxurious and impressive rooms with refined decoration. The rooms are spacious and provide amazing views, especially those with a sea or pool view, although some guests have reported noise issues in hallways and street-facing rooms. The bedding is comfortable, but some guests have noted the need for additional amenities like towels, hair dryers or toiletries. The hotel's architecture is outstanding and adds to the overall beauty of the property. Quick check-in and clean rooms are frequently mentioned, although some guests had to wait a while to check-in. Some guests have had issues with room cleanliness or outdated furnishings. However, others praise the suites and spacious rooms. The views from the rooms are also uniformly praised. In summary, the rooms at Mövenpick Resort & Marine Spa Sousse are comfortable, clean and provide beautiful views, making them suitable for those looking for a luxury stay.
Beds
Guests of Mövenpick Resort & Marine Spa Sousse praised the comfortable beds and high-quality linens. However, some mentioned issues with duvets that were too small for the size of the bed. There were also a few complaints about booking a king-size bed and receiving two twin beds instead. Despite these issues, guests generally enjoyed a super comfortable stay and appreciated the friendly staff and tasty breakfast. The only downside was that some rooms were noisy, making it difficult to sleep with the windows open. The hotel provided comfortable sun loungers for guests to relax on.
Cleanliness
Guests at Mövenpick Resort & Marine Spa Sousse generally praised the cleanliness of the hotel with many describing the rooms as very clean and nice. Some specifically mentioned the cleanliness of the gites and pools. However, a few guests reported that certain areas, such as the pools and outside bathrooms, were dirty and poorly maintained. Overall, the hotel's cleanliness was considered to be considerable, but a few guests expressed disappointment with certain aspects.
Staff
The staff of Mövenpick Resort & Marine Spa Sousse receives mixed reviews from guests. While some guests mention encounters with unfriendly or unprofessional staff, many others describe the staff as friendly, welcoming and professional. They note that the staff is always smiling, helpful and quick to respond to their needs. Some guests even say that the staff treats them like royalty and that no task is too small for them. Many guests particularly appreciate the service of specific staff members, such as Basma at the main desk, Ibrahim at the breakfast restaurant and Adel at the concierge desk. While some guests report slow or nonexistent service, others say that the service from all staff was excellent. Nevertheless, a few guests mention incidents of discrimination against female or local customers or the preference for foreign-looking guests. Overall, the reviews suggest that the staff of Mövenpick Resort & Marine Spa Sousse can be hit or miss, but that many guests have pleasant and positive interactions with the staff.
Spa
The Marine Spa at Mövenpick Resort & Marine Spa Sousse is a well-equipped spa center that offers incredible thalasso treatments. Some guests were not allowed to swim after paying for a massage, but overall the spa was very clean and staff were supportive and professional. The quality of massages varied with some guests rating them low and others describing them as perfect. The spa itself was described as beautiful and the staff were attentive. However, some guests reported that certain equipment wasn't working and that the spa closed too early. It's worth noting that, despite being advertised as accessible, the spa required reservations and some guests were unable to enjoy it as a result.
Pool
The Mövenpick Resort & Marine Spa Sousse boasts a range of pools, including an indoor sea water pool and outdoor options with views of the sea. Guests rave about the pool and the hotel's impressive pool facilities. The majority of reviews are positive, applauding the size and cleanliness of the different pools. The beach's proximity is an added bonus, as are the other amenities offered by the hotel such as the spa, hair salon and room service. However, there are a few negative reviews mentioning a lack of available sun beds, broken chairs and mattresses, plus poor maintenance and cleanliness issues. There were also complaints about the smell around the pool and overcrowding. The hotel does monitor the use of burkinis in the pool, but service around the pool is reportedly excellent. Despite some drawbacks, most guests highly recommend the hotel and especially the pool facilities.
Beach
The Mövenpick Resort & Marine Spa Sousse boasts a beautiful beachfront location with stunning views of the sea. Guests appreciate the proximity to the beach with direct access from the hotel and the availability of sun loungers and parasols. Although some reviewers have noted that the beach can be dirty on occasion, many others found it to be super and beautiful. However, despite the stunning views, the beach is not private and there is no beach bar available. It is also worth noting that some guests have experienced issues with the cleanliness and condition of the beach furniture, as well as the presence of covered women not being allowed in the pool. Nevertheless, overall guests seem to enjoy the easy access to the beach offered by the hotel.
Parking
The Mövenpick Resort & Marine Spa Sousse has received mixed reviews regarding its parking facilities. Some guests have complained of a small and complex parking area that is not up to the standard of a 5-star hotel. Others have found it difficult to find a spot to park, especially on the weekends. Some have commended the possibility of parking on site, but others have been turned away by security or have had to park in unsatisfactory or non-secure locations. The hotel offers a valet service but it has been reported that it requires a tip to successfully park your car. However, despite these challenges, there are positive reviews from guests who were able to park on site and who have not encountered any issues.
Family
The Mövenpick Resort & Marine Spa Sousse is a great destination for a family vacation. The hotel offers a Kids Club, which is perfect for solo travelers and families alike. The pool is well-monitored for children's safety and there are fantastic activities for kids to enjoy. Some guests were disappointed that their requested amenities, such as a crib, were not provided, but this did not seem to be a widespread issue. Though there were some negative reviews stating that the clientele was not up to par, many families had an excellent stay and enjoyed the helpful staff and prime location. The only downsides mentioned were the dirty beach, difficult parking and lack of water activities for children. However, overall, the Mövenpick Resort & Marine Spa Sousse is a fantastic place for families to make special memories together.
5 Star
Mövenpick Resort & Marine Spa Sousse is a luxurious five-star hotel with exceptional facilities and services. Guests describe their stay as magnificent and beautiful with many saying they would go back again. The hotel's location is also perfect for families, as it offers fantastic activities for children. However, some guests noted that the food quality was average and the mattresses were saggy and old. Despite these isolated complaints, most guests believe that the hotel deserves its five-star rating and is a worthwhile destination for travelers who prioritize quality service and amenities.
Outdoor Pool
The outdoor pool at the Mövenpick Resort & Marine Spa Sousse is definitely a standout feature of the hotel. Guests rave about the different pools and the spacious pool area. The pool is well-maintained and the service around the pool is excellent. Families with young children appreciate the attentive lifeguards and the separate pool areas for different age groups. The only downside mentioned was that the pool can get a bit crowded at times, but overall, guests agree that the pool at this resort is excellent and beautiful.
Luxury
If you're looking for a top-notch luxury experience in Sousse, Mövenpick Resort & Marine Spa is the place to be. With magnifique ambiance and beautiful architecture, this luxurious hotel has everything you need for an unforgettable stay. Despite a few negative reviews claiming the service wasn't up to par for a 5-star hotel, most guests found the hotel to be molto lussuoso e curato, or well-maintained and luxurious. Some criticized saggy old mattresses and dirty poolside furniture, but overall, this is a truly magnificent hotel. Though some guests felt the price was too high for the quality of service, most agreed that this is a true 5-star hotel and a wonderful place to stay.
Yes, Mövenpick Resort & Marine Spa Sousse has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Mövenpick Resort & Marine Spa Sousse.
No, Mövenpick Resort & Marine Spa Sousse doesn't allow dogs.
Yes, parking facilities are available at Mövenpick Resort & Marine Spa Sousse.
Yes, Mövenpick Resort & Marine Spa Sousse has a gym.