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Summary of reviewsThe Hampton Inn Portland-Airport garners significant positive feedback for its strategic and convenient location. Situated near the airport and within close proximity to the Maine Mall and downtown Portland, it offers easy access to major highways, shopping and dining options, making it an ideal choice for both leisure and business travelers. The hotel's friendly staff and clean accommodations further enhance its appeal, contributing to a comfortable and pleasant stay.
Guests frequently praise the complimentary breakfast, appreciating the quality, variety and the availability of gluten-free options. Despite some suggestions for more dietary selections, the breakfast remains a well-regarded aspect of the experience, setting a positive tone for the day.
The rooms are generally described as spacious and comfortable with many highlighting the comfy beds and ample space. However, there are mixed reviews concerning cleanliness and maintenance. While some guests find the rooms clean and well-kept, others report issues such as dust, moldy smells and maintenance problems. Noise due to thin walls and occasional discomfort due to dipping beds and stained pillowcases are also mentioned by a few.
The staff consistently receive high marks for their friendliness and helpfulness. The front desk personnel, in particular, are commended for their warm and professional demeanor, ensuring a smooth and welcoming check-in process even during busy times. This genuine hospitality significantly contributes to the overall positive experience.
The pool and hot tub area receive mixed reviews. Many families appreciate the clean, warm and enjoyable facilities, but some cite cleanliness and maintenance issues with specific mentions of trash, wet towels and non-functional amenities detracting from their experience.
In conclusion, the Hampton Inn Portland-Airport generally provides a favorable stay with its excellent location, friendly staff and satisfying breakfast. While there are areas for improvement in room cleanliness and maintenance, it remains a competitive and convenient option, especially for travelers valuing proximity to the airport and local attractions.
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