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Summary of reviewsPRIMA Life Spalato is strategically positioned in the historic center of Split, offering guests an excellent location with close proximity to Diocletian's Palace, the old town and other key attractions. Guests highly regard the convenience of exploring the city with easy access to the harbor, promenade, restaurants and shops. Despite being situated in an older shopping center, the benefits of its central positioning seem to outweigh this minor drawback for most visitors.
The hotel features spacious and modern rooms, frequently highlighted for their cleanliness and comfort. The large, extremely comfortable beds, contemporary décor and practical amenities like minibars and air conditioning contribute to a pleasant stay. Guests also appreciate the scenic views from many rooms and the generally quiet environment, which is ideal for restful nights. While there are occasional mentions of outdated aspects and some rooms lacking windows, these minor issues do not significantly detract from the overall positive room experience.
Cleanliness is another strong point for PRIMA Life Spalato with many guests lauding the tidy and well-maintained rooms. Morning cleaning services receive particular praise alongside the friendly and informative staff who enhance the positive experience with their attentive service. However, some guests did note isolated issues with hallway and bathroom cleanliness.
The staff at PRIMA Life Spalato are consistently praised for their friendliness, helpfulness and professional demeanor. Many reviews highlight exceptional service from specific individuals, contributing significantly to a welcoming atmosphere. The staff’s ability to communicate effectively in English is appreciated by international visitors, further enhancing their stay.
One notable downside is the absence of breakfast facilities at the hotel, which can be inconvenient, especially for families with young children. Despite this, numerous nearby cafes and staff recommendations help guests find alternative breakfast options.
Finally, while many guests enjoyed their stay, some feel the hotel does not fully meet four-star expectations. Points of contention include the lack of breakfast, limited room views and some discrepancies in the quality of facilities compared to typical four-star standards. Nonetheless, PRIMA Life Spalato remains a clean and functional option, often described as a decent guesthouse, providing a good base for exploring Split, especially given its prime location and comfortable accommodations. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Small Hotel
4-Star Hotel
Room Types
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Triple RoomOffering free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The spacious triple room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels.
Deluxe SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Guest Reviews
7.5
Good
Location
PRIMA Life Spalato boasts an exceptional location, placing guests right in the heart of the historic center of Split. Reviewers consistently highlight the hotel's proximity to the old town, Diocletian's Palace and numerous other main attractions, all within a short walking distance. Many reviewers commend the cleanliness and spaciousness of the rooms with several noting the comfort of the large beds and well-maintained facilities. The staff receives frequent praise for their friendliness, helpfulness and attentiveness, contributing to a positive overall experience. The hotel's position, often described as perfect or ideal, allows for easy access to the harbor, promenade, restaurants and shops, enhancing the convenience for travelers looking to explore the city. Despite some mentions of the hotel being situated in an old shopping center, the location's benefits seem to outweigh this minor drawback for most guests. All in all, PRIMA Life Spalato is highly recommended for its strategic and central positioning, making it an excellent base for discovering Split.
Breakfast
The breakfast situation at PRIMA Life Spalato is a consistent point of feedback among guests. The hotel does not provide any breakfast facilities, a detail that should be noted for those who typically expect this amenity. This absence may be particularly inconvenient for families with small children who require early and easily accessible meals. Despite this downside, guests have remarked that there are numerous nearby cafes where breakfast is available, often starting from 9:00 am. For those who prefer a quick start to their day, a sandwich can be conveniently grabbed from places right downstairs. The staff also appear to offer suggestions for local breakfast options, ensuring that guests can still enjoy a meal to start their day, even if not directly from the hotel.
Rooms
PRIMA Life Spalato boasts an array of spacious and comfortable rooms with many guests highlighting the large room size and modern décor. The rooms are well-equipped, allowing guests to make tea or coffee and feature amenities like minibars, extra pillows, blankets and irons. Beds are frequently mentioned as extremely comfortable, ensuring a restful sleep.
The cleanliness of the rooms is consistently praised, contributing to a positive overall experience. The contemporary interiors and luxurious décor add to the appeal, making rooms both visually pleasing and practical. Guests also appreciate the large bathrooms and effective air conditioning, both of which enhance comfort.
Further adding to the hotel’s charm, many rooms offer scenic views and match the photos provided online. The location is another plus, providing easy access to the city center while delivering a quiet and serene environment. The staff is noted for their friendliness and helpfulness, adding a personal touch to the stay.
However, some critiques include outdated aspects of certain rooms and occasional comments about insufficient maintenance. Additionally, a few rooms lack windows, relying instead on skylights, which might not suit everyone's preference. Despite these minor drawbacks, the overall consensus is that PRIMA Life Spalato delivers a high level of comfort and space, making it a satisfying choice for travelers.
Beds
The beds at PRIMA Life Spalato receive high marks for comfort and size, consistently described as very big and extremely comfortable by guests. Many appreciate the combination of spacious rooms and comfy beds, enhancing the overall stay. The cleanliness of the beds and rooms adds to the positive experience with several guests specifically pointing out the exceedingly comfortable nature of the beds. However, a few guests found the mattress to be on the harder side and felt the pillows could be improved. Despite these minor critiques, the majority of reviews highlight the beds as a standout feature, contributing significantly to a restful and pleasant stay at the hotel.
Cleanliness
PRIMA Life Spalato offers travelers a modern and clean stay in a prime location. Many guests lauded the hotel for its sparkling cleanliness with numerous mentions of tidy and comfortable rooms. The morning cleaning services were frequently praised and the friendly and informative staff added to the positive experience. Notably, rooms were often described as spacious with some even highlighting excellent views.
However, the hotel's cleanliness was not consistently up to standard. Some guests reported finding dirt and trash from previous occupants and noted issues with hallway and bathroom cleanliness. Despite these mixed reviews, the overall impression of PRIMA Life Spalato remains that of a well-located, modern hotel that generally offers a clean and comfortable stay.
Staff
The staff at PRIMA Life Spalato have garnered widespread praise from guests for their friendliness, helpfulness and attentiveness. Guests consistently describe the staff as very kind and accommodating, often pointing out their courteous behavior and willingness to assist with any needs. The reception team received many compliments for being polite, professional and providing warm welcomes. Specific mentions highlighted the helpfulness of individuals like Maja and Ana, who went above and beyond to enhance the guests' stay.
While there were a few isolated comments about unprofessional behavior or unhappiness among some staff members, the overwhelming sentiment was positive. The staff’s ability to speak English fluently was appreciated, making communication smooth and highlighting their efforts to make international visitors feel at ease. Many guests felt that the staff's friendly demeanor, constant smiles and genuine concern added a significant positive touch to their experience. Despite occasional issues unrelated to staff performance, such as room odors, the professionalism and courtesy of the staff remained a highlight for many travelers.
Overall, the staff at PRIMA Life Spalato are recognized for their exceptional customer service, making guests feel welcome and supported throughout their stay.
4 Star
PRIMA Life Spalato has garnered mixed feedback regarding its four-star rating. Many guests feel that the hotel falls short of its advertised rating, suggesting it feels more like a two-star property. Several reviews point out discrepancies in the quality of facilities and services compared to typical four-star standards. Specific concerns highlighted include the lack of breakfast, limited views and the absence of a balcony or common outdoor area.
The hotel is located in a shopping mall, which some find inconvenient, particularly when the mall is closed as the entrance is through a less appealing back area. Additionally, guests noted that the interactions with the desk staff could be more courteous.
While the hotel is clean and functional, many reviewers essentially describe it more as a decent guesthouse rather than a four-star hotel, indicating that it might not offer the value expected for the price paid.
No, PRIMA Life Spalato doesn't have any pool.
No, a spa isn't available at PRIMA Life Spalato.
No, PRIMA Life Spalato doesn't allow dogs.
No, parking facilities aren't available at PRIMA Life Spalato.