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Summary of reviewsOpera Inn offers a balanced blend of convenience and tranquility with its location. While it is centrally situated with easy access to key tourist attractions and not far from the airport, some guests found the distance from Dal Lake and main areas of Srinagar slightly problematic. However, the hotel's strategic position within a 5 km radius of key points of interest makes it a good choice for budget-conscious travelers.
Breakfast received mixed reviews with many appreciating the delicious South and North Indian specialties and good quality food. Despite this, there were reports of limited variety and untimely refilling. Some guests suggested improvements to include more continental options and timely service.
The dining experience, especially dinner, was generally positive. Guests frequently praised the restaurant staff’s excellent service and the tasty, varied food. Specific dishes like Chicken Tikka were highly recommended. However, some reviewers criticized the buffet dinner for being overly oily and suggested enhancing the selection.
Room quality at Opera Inn was inconsistent. Positives included spacious, clean and well-equipped rooms with comfortable beds and good heating. However, recurring issues were noted such as dirty bed linens, housekeeping inconsistencies and maintenance problems in the bathrooms. The need for better cleaning and facilities maintenance was evident from repeated complaints.
Cleanliness at the hotel also received mixed feedback. While some found the rooms and common areas clean and well-maintained, others reported dirty bedsheets, smelly bathrooms and greasy furniture. The hotel's overall hygiene standards were not always up to guests' expectations.
Despite these issues, the staff at Opera Inn is highly praised for their professionalism, friendliness and exceptional service. Reception and front office staff, in particular, were commended, making guests feel at home. Reviews also highlight the cooperative housekeeping and support staff who contribute to a pleasant environment.
The hotel's WiFi service seems to need improvement as many guests reported slow speeds and unreliable connectivity. The family-friendly atmosphere was a notable plus with spacious family rooms and activities designed to ensure a comfortable stay for all guests, especially those traveling with children.
Overall, Opera Inn appears to be a reliable and enjoyable option for travelers, particularly families, seeking a cost-effective and conveniently located accommodation in Srinagar. Improvements in breakfast variety, maintenance and cleanliness could significantly enhance the guest experience.
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