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Summary of reviewsHotel Ría de Suances enjoys a picturesque and tranquil setting, offering guests panoramic views of the Suances estuary. The serene environment and scenic beauty provide an ideal retreat for those looking to unwind and recharge. However, its remote location means guests often need a car to access local attractions, dining options and the beach, which can be a drawback for those seeking immediate proximity to city conveniences.
The breakfast buffet is widely appreciated for its variety and completeness, including fresh orange juice, cold cuts, pastries and fruits. Guests generally find the breakfast to be delicious and ample with a fair quality-price ratio. The attentive staff ensures a pleasant dining experience, although a few guests report occasional disorganization and slower service during peak times.
Dinner experiences are mixed with many guests praising the quality and value of the meals, enhanced by spectacular views. However, the absence of extensive in-house dining options and a limited menu are noted as areas for improvement. The bar offers some evening convenience, but a fully operational restaurant on-site is a clear guest desire.
Rooms at Hotel Ría de Suances are consistently noted for their cleanliness and spaciousness with some offering stunning estuary views. The staff's kindness and attentiveness add to a positive stay. Despite this, guests highlight several drawbacks such as outdated furnishings, inadequate security measures for room doors, insufficient electrical outlets and occasional noise disturbances.
Cleanliness across the hotel, including rooms and common areas, is highly regarded, contributing to a sense of well-maintained spaces and safety, especially with COVID-19 measures in place. Some minor issues in thoroughness and early morning cleaning disruptions are reported but do not significantly detract from the overall positive sentiment.
The staff receives consistent praise for their friendliness, attentiveness and commitment to guest satisfaction. Their helpfulness and welcoming nature significantly enhance the overall guest experience, making many visitors feel at home. Special mentions of individual staff members highlight the level of personal care provided.
WiFi services at the hotel receive mixed reviews with some guests finding the connection satisfactory while others report weak and unstable signals. Coverage inconsistency suggests room for improvement in the hotel’s network.
The indoor pool is a valued amenity, especially on rainy days, offering a spacious and adequately heated retreat. While some guests note issues like cold water, overcrowding and minor cleanliness concerns, the pool remains a highlight for families and individuals seeking leisure.
Tennis facilities at the hotel add an active dimension to the stay, despite some guests noting a fee and occasional busyness. These well-maintained courts enhance the hotel’s appeal for sporty guests.
Parking is generally convenient and appreciated with ample and accessible spaces. Some guests find certain spots small and narrow, indicating a need for better organization and possibly wider slots to improve the parking experience further.
Families find Hotel Ría de Suances to be accommodating with spacious family rooms and leisure areas like a games room and pool, making it an excellent choice for a family getaway. The helpful staff also enhance the family-friendly atmosphere, providing assistance with local excursions.
Guest opinions on bedding are varied. Many find the beds very comfortable, though some report issues with mattress firmness and pillow quality. Variability in bed sizes and comfort levels suggest that individual preferences play a significant role in these assessments.
Overall, while Hotel Ría de Suances offers a generally positive experience characterized by stunning views, cleanliness and excellent staff service, certain areas such as room amenities, dining options and WiFi connectivity could benefit from enhancements. This would align the hotel more closely with the expectations set by its three-star rating. Show more
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Categories
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Hotel with Tennis Courts
3-Star Hotel
Hotel with Indoor Pool
Room Types
Triple RoomThis room features a flat-screen TV and a minibar. The bathroom comes with bath and hairdryer.
Family Double RoomThis spacious room features a flat-screen TV and a minibar. The bathroom comes with bath and hairdryer.
Double or Twin RoomThis room features a flat-screen TV and a minibar. The bathroom comes with bath and hairdryer.
Superior Double or Twin Room with TerraceThe twin/double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a bidet. This twin/double room features a safe deposit box, heating, a flat-screen TV and a terrace. The unit offers 2 beds.
Budget Double RoomThe unit offers 1 bed.
About Hotel Ría de Suances
License: G5694
Guest Reviews
7.8
Good
Location
Hotel Ría de Suances is a tranquil retreat offering panoramic views of the Suances estuary and its picturesque surroundings. The peaceful location allows guests to unwind, away from the bustling tourist areas and noise of the city. This quiet ambiance makes it an ideal spot for relaxation with beautiful vistas from the rooms enhancing the stay.
However, the hotel's remote setting means it is not within immediate walking distance to the beach or the city center. Guests typically need a car to access local attractions, dining options and the beach, which can be seen as a drawback for those seeking proximity to these amenities. Despite its seclusion, the hotel is relatively close to the town center, approximately a 10-minute walk and provides easy access to explore Cantabria.
For those who prioritize peace and scenic beauty over immediate access to urban conveniences, Hotel Ría de Suances stands out with its serene environment and breathtaking views, making it a wonderful location to disconnect and recharge.
Breakfast
Hotel Ría de Suances seems to receive largely positive feedback when it comes to breakfast offerings with many guests highlighting the variety and completeness of the buffet breakfast. Fresh orange juice, cold cuts, pastries, fruits and the usual continental items are frequently mentioned as part of the spread, which several reviewers found to be delicious and ample. The buffet breakfast, often described as very good and complete, costs around €6 to €9 and is considered by many to be worth the price, especially for a three-star hotel.
The staff received high praise for their attentiveness and efficient service, ensuring that the breakfast items were constantly replenished. While some guests appreciated the fair quality-price ratio and found the breakfast to exceed their expectations, others highlighted that the breakfast experience included beautiful views and a cozy ambiance.
However, not all feedback was favorable. A few guests felt that the breakfast was of average or poor quality with limited variation. Some noted that breakfast could be slow, particularly when the service was understaffed. There were also mentions of disorganization during peak times and specific criticisms about the coffee and some breakfast items not meeting expectations.
Overall, the picturesque setting of the hotel's breakfast area and the attentive service seem to balance out the occasional drawbacks, making it a generally well-received feature of the stay.
Dinner
Although 'Hotel Ría de Suances' has received varied feedback regarding its dining options, a few key points stand out from guest experiences. The quality of dinner dishes is frequently praised with several guests describing their dinners as delicious and excellent value for money. Spectacular views enhance the dining experience, adding a special touch to the meals enjoyed at the hotel.
However, guests have also highlighted some areas for improvement. There is a clear call for the hotel to expand its dining services with multiple comments noting the absence of in-house dinner options. The lack of variety in the available food has been mentioned, suggesting a need for a more diverse menu. Some facilities, such as the dining room and tennis court, could benefit from a refresh to enhance the overall dining experience.
While the bar next to the reception provides a convenient option for evening drinks and socializing, the desire for a fully operational restaurant within the hotel is evident. The option to consume outside food in the cafeteria is a workaround some guests appreciated, but an in-house restaurant would undoubtedly elevate the dining experience at 'Hotel Ría de Suances' to the next level.
Rooms
Hotel Ría de Suances offers mixed experiences when it comes to its rooms. The positive notes are highlighted by the spaciousness and cleanliness of the rooms with some providing stunning views of the estuary from their balconies. Guests consistently praise the location and the hospitality of the staff, who are described as kind and attentive. Rooms with updated bathrooms and cozy atmospheres also receive favorable mentions.
However, numerous reviews point out notable drawbacks. Security concerns arise due to inadequate room door locks and several guests mention an insufficient number of electrical outlets. Many rooms are described as small, outdated and basic with some suffering from unpleasant smells and ventilation issues. The comfort level of the mattresses and pillows varies with some guests finding them too soft. The amenities such as a fan or air conditioning are often found lacking or ineffective. Additionally, noise from nearby areas like the bar patio and pool can be bothersome, detracting from the overall peace promised by the hotel.
In essence, while the hotel provides adequate facilities for short stays, particularly for those prioritizing good views and cleanliness, it falls short in several areas that could impact longer-term comfort and security.
Beds
Hotel Ría de Suances offers a range of experiences when it comes to its bedding, leaning mostly towards the positive. Many guests praise the beds for their comfort, noting them as very comfortable, super comfortable and great for a restful sleep. However, not all feedback is consistent. While numerous guests find the beds comfortable, some report beds and mattresses being somewhat uncomfortable or too rigid. The mattresses on bunk beds particularly drew criticism, along with remarks about thin pillows needing replacements for better comfort.
There are mixed reviews about the size and quality of the beds as well. A few guests experienced issues with double beds being too small or receiving two separate beds pushed together instead. Some found the beds a bit worn out or soft for their taste, contrasting with others who found the comfort of the mattress just fine.
In summary, while Hotel Ría de Suances generally receives positive remarks for its comfortable beds, there is variability in guest experiences, particularly regarding bed sizes and mattress firmness.
Cleanliness
Hotel Ría de Suances has received predominantly positive remarks regarding its cleanliness from guests. Most visitors have found the rooms and common areas to be very clean and well maintained with some describing the hotel as very clean and organized. The bathrooms and rooms, in particular, have been highlighted for being well taken care of and spotless. Guests also appreciated the hotel's enforcement of COVID-19 measures, contributing to a sense of cleanliness and safety.
However, there were some criticisms relating to the thoroughness of the cleaning. A few guests mentioned that the room cleaning was not always deep enough and that some areas of the hotel, like the pool, had minor cleanliness issues. Additionally, some found the early morning cleaning disruptive to their rest.
Despite these minor issues, the overall sentiment reflects a generally high standard of cleanliness, along with friendly and efficient staff contributing to a positive experience.
Staff
Hotel Ría de Suances is consistently praised for its exceptional staff. Visitors highlight the friendliness, attentiveness and kindness of the entire team, often mentioning specific individuals like Rubén and Ainhoa who go above and beyond to ensure a pleasant stay. The receptionists are frequently described as lovely and efficient, always ready with a smile and eager to assist at any time, including late at night. The dining room staff also receive accolades for their excellent service and organization, especially Silvia. Guests appreciate the familiar and welcoming atmosphere and many note the staff's effort to recommend places to visit and ensure all needs are met. Overall, the high level of personal attention and care from the staff significantly enhances the guest experience at Hotel Ría de Suances, making it a memorable place to stay.
Wi-Fi
The WiFi at Hotel Ría de Suances receives mixed feedback from guests. While some appreciated a good wifi connection and found it satisfactory, others experienced issues such as weak and unstable signals. Coverage appears to be inconsistent with some guests noting that the WiFi did not reach their rooms and that the connection was very slow at times. Improvements to the wifi network could enhance the overall guest experience.
Pool
'Hotel Ría de Suances' offers guests a noteworthy indoor pool that receives a mix of praise and criticism. Many find the pool to be a highlight of their stay, appreciating its availability and utility, especially on rainy days indicative of the Cantabrian climate. It is generally spacious, adequately heated and perfect for a relaxing dip after a long day. Families, in particular, find the pool area delightful and welcoming, making it a big plus for the hotel.
However, the feedback does include a few downsides. Some guests note that the water can be a bit cold at times and the pool area could benefit from more cleanliness. There are also mentions of overcrowding and logistical issues, such as a lack of towels and the need for pool reservations. A few reviews mentioned that the pool was closed or poorly maintained during their visit.
Despite some of these setbacks, the indoor pool at Hotel Ría de Suances remains a valued amenity for many travelers looking for a pleasant retreat indoors, especially on bleak weather days.
Tennis
Tennis enthusiasts will find Hotel Ría de Suances accommodating for their sport interests, as the establishment features well-maintained tennis courts. The courts offer a pleasant playing environment with essential tennis gear available for guests. However, it's important to note that usage of the courts comes at a fee and there might be times when the area is quite busy. Overall, the tennis facilities add a valuable dimension to the hotel experience for guests looking to stay active during their visit.
Parking
Hotel Ría de Suances offers a variety of parking options, greatly appreciated by guests for their convenience. Most guests found the parking areas to be very spacious and easy to access with plenty of parking spaces available without the need for reservations. The free parking is a notable perk, ensuring a hassle-free experience for those traveling by car. On-site parking is mentioned frequently, providing an added layer of convenience for guests who prefer to keep their vehicles close. Additionally, the ample outdoor parking spaces are highlighted as a positive feature, allowing guests to leave their cars overnight without any issues.
However, a few reviews noted concerns with the size and accessibility of some parking spots, describing them as small, narrow and tight. There are suggestions for improvements such as wider slots and better organization to enhance the overall parking experience. Despite these minor drawbacks, the general consensus indicates that the parking facilities at Hotel Ría de Suances generally meet guests' needs effectively.
Family
Hotel Ría de Suances is a wonderful destination for families, offering a range of amenities and activities that make it an excellent choice for a family getaway. Many guests highlighted the family-friendly atmosphere, noting that the hotel is ideal for families with children. The establishment feature spacious family rooms capable of accommodating two adults and two children comfortably, which adds to its appeal.
Parents appreciated the leisure areas designed specifically for families, including a games room equipped with a pool table and foosball. Children particularly enjoyed the pool, which quickly became a favorite spot. The hotel staff is praised for being very helpful, especially when it comes to offering insights and assistance with local excursions, making it easy to explore Suances and its surroundings.
Convenient parking, good location and a family-friendly atmosphere contributed to many positive experiences. While the breakfast was described as correct, overall, the hotel provides a comfortable and pleasant stay for families looking to spend a few days away. Hotel Ría de Suances is indeed very good for family vacations, ensuring a memorable and enjoyable visit for both children and adults.
3 Star
Hotel Ría de Suances often falls short of expectations regarding its three-star rating. Many guests feel the hotel does not merit this classification, suggesting it feels more like a two-star establishment. The rooms and overall quality seem insufficient to align with its three-star status with comments highlighting poorer standards compared to the price paid. However, some guests found the breakfast to be satisfactory for a three-star hotel and others appreciated aspects like beautiful views, good treatment from the staff and the tranquility provided. Despite these positive remarks, the consensus indicates a need for improvement to better match the promised three-star experience.
Indoor Pool
Hotel Ría de Suances offers a delightful indoor pool that guests frequently praise. The heated pool is highlighted as a wonderful feature, especially appreciated on colder days. It adds significant value to the facility, making the stay more enjoyable. The cleanliness of the pool is noteworthy and swimming caps are even provided for added convenience. Guests can also enjoy other amenities in the pool area like foosball and billiards. However, the indoor pool is relatively small and can get quite busy. Despite this, it remains a popular and enjoyable spot for relaxation and leisure.
Yes, Hotel Ría de Suances has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel Ría de Suances.
No, Hotel Ría de Suances doesn't allow dogs.
Yes, parking facilities are available at Hotel Ría de Suances.