Quality Hotel Sundsvall

Sundsvall 62.38655100, 17.30681600 , Esplanaden 29 (Show on Map)
7.5
Good


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Summary of reviewsQuality Hotel Sundsvall is centrally located, providing convenient access to Sundsvall's city center, shops, restaurants and local attractions like theaters and concert venues. Its proximity to the train station and major roads makes it ideal for travelers. Guests widely appreciate the hotel's easy navigability, practical parking options, including a handy parking garage and the accessibility to various amenities, elevating their overall satisfaction.

The breakfast experience at the hotel is notably well-regarded. Guests frequently commend the breakfast buffet for its variety and quality, highlighting the fresh choices and well-organized food stations that minimize crowding. The breakfast setting is described as pleasant and inviting with efficient staff ensuring a delightful start to the day.

Dining at Quality Hotel Sundsvall also earns praise, especially for the quality and taste of its dishes. The Caesar salad and burgers receive particular commendation. Guests enjoy the well-stocked bar and the friendly service, though some feel that the dinner offerings don't always meet price expectations. Nevertheless, the breakfast remains a standout feature.

Rooms at the hotel present a mix of experiences. Many guests appreciate the clean, spacious accommodations with good storage options and excellent views, particularly from higher floors. However, some reviews bring attention to outdated furnishings, poor ventilation and occasional noise due to thin walls. Cleanliness across the hotel is generally well-received, though inconsistencies and the need for more thorough upkeep are noted.

The staff at Quality Hotel Sundsvall receives high marks for their friendliness, helpfulness and professionalism. Many guests have highlighted their positive interactions with the reception team and breakfast staff with occasional praise for staff members who go the extra mile. Minor lapses in service are mentioned but do not overshadow the overall positive impression of the hotel's team.

The hotel's WiFi is generally reliable and well-regarded, though a few guests experienced issues with the connection or found the instructions unclear. The parking facilities are convenient and appreciated, particularly the heated garage and electric vehicle charging stations, despite occasional access difficulties.

Family-friendliness is another strong point with a children’s playroom and family rooms making the hotel suitable for all ages. Pets are welcomed, enhancing the hotel's appeal to families.

The nightlife around the hotel is lively, particularly on weekends, offering plenty of entertainment options. However, the vibrant scene can lead to some noise issues for guests seeking a quieter stay.

Beds at the hotel receive mixed reviews; many find them comfortable, while others comment on bed firmness and pillow quality, suggesting room for improvement.

In summary, Quality Hotel Sundsvall offers a convenient central location, a standout breakfast and friendly, efficient staff. While there are areas that could benefit from updates and improved maintenance, the hotel generally provides a pleasant stay for both business and leisure travelers, making it a solid choice in Sundsvall.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Family Room (2 Adults + 1 Children) Modern room with cable TV and a work desk.

Compact Single Modern room with cable TV and a work desk.

Compact Twin Modern room with cable TV and a work desk.

Superior Twin Room The twin room includes a private bathroom equipped with a hairdryer. This twin room provides a TV. The unit offers 2 beds.

Standard Double or Twin Room The twin/double room includes a private bathroom fitted with a hairdryer. This twin/double room features a TV. The unit has 2 beds.

Guest Reviews
7.5
Good
Location
Quality Hotel Sundsvall boasts an impressive location, as highlighted by numerous guest reviews. This centrally located hotel provides easy access to Sundsvall's city center, which is a 700-meter walk from the Sundsvall C train station. Its proximity to the E14 road and various amenities makes it remarkably convenient for travelers. Guests repeatedly emphasized the hotel's closeness to shops, restaurants and the main shopping street, as well as its accessibility to parking options, including a parking garage.

The hotel's location is particularly praised for being within walking distance to downtown and all essential attractions, such as the theater, cinema and concert venues. Visitors found it easy to navigate to and from the hotel, which is close to both the city center and major road connections, making it ideal for both short stopovers and extended stays.

Many guests have noted that everything they needed was literally within walking distance, including dining and shopping areas. The combination of a central location and good parking facilities added to the hotel's appeal, making it a practical choice for both leisure and business travelers. The helpful and friendly staff further enhanced the overall experience, contributing to guests' satisfaction with their stay.

Breakfast
Quality Hotel Sundsvall offers a generally well-regarded breakfast experience to its guests. The breakfast buffet receives frequent praise for its variety and quality. Numerous visitors describe it as fantastic, wonderful, excellent and delicious, citing the abundance of choices and fresh offerings. The buffet is notably well-organized with multiple food stations, which helps to alleviate crowding, although there are some mentions of congestion during peak times.

Guests appreciate the pleasant and inviting environment where breakfast is served and the staff's efficiency in refilling items as needed. Specific commendations highlight the wide selection, including gluten-free options, fresh fruit and beautifully presented toppings. Many guests leave the breakfast room feeling full and satisfied, considering it one of the best aspects of their stay.

However, there are a few criticisms. Some reviewers found the breakfast to be just okay or were disappointed by certain missing items like smoked salmon or gravlax. Others noted that the breakfast area could feel cramped and that the utensils were shared by all, raising hygiene concerns for some visitors.

Overall, despite occasional minor issues, the breakfast at Quality Hotel Sundsvall is frequently described as a substantial and enjoyable start to the day.

Dinner
Quality Hotel Sundsvall's dining experiences receive a mixed bag of opinions from guests. Many praise the restaurant and bar for their good food and wide range of drinks, noting the friendly service and pleasant atmosphere. Guests often highlight the quality and taste of the dishes with some meals, such as the Caesar salad and burgers served late in the evening, receiving special commendations.

The bar is noted for being well-stocked and enjoyable, enhancing the overall dining experience. The restaurant's kitchen generally earns high marks for the quality of its offerings with freshly prepared and delicious meals frequently mentioned.

The breakfast buffet at the hotel stands out as exceptional. Guests appreciate its comprehensive spread, divided into several stations and featuring fresh, well-prepared options.

However, not all reviews are glowing. Some diners felt that the food, although not necessarily bad, did not live up to its price. There were mentions of simpler dinners being tasteless and complaints about poor selection with one comparison to fast food like McDonald's.

Despite these criticisms, the overall sentiment suggests that the dining experience at Quality Hotel Sundsvall is largely positive, especially praised for its breakfast and the quality of service.

Rooms
The Quality Hotel Sundsvall offers a mix of experiences when it comes to its rooms. Guests appreciate the larger, well-equipped and fresh rooms with many noting the incredible views and cozy atmosphere. Cleanliness is generally well-regarded and some rooms have been described as spacious and comfortable, offering good storage options. Those on higher floors appreciated the view of the town. However, a number of reviews indicate issues with outdated furnishings and the need for renovations. Common problems include rooms being too hot due to poor ventilation and the absence of air conditioning, worn-out bathrooms and insufficient cleaning in some instances. Noise levels can also be problematic due to thin walls. Despite these drawbacks, many guests still find the rooms satisfactory, especially when emphasizing the fantastic views and convenient location of the hotel. The overall experience might significantly improve with updates to the decor, better climate control and more consistent maintenance.

Beds
The beds at Quality Hotel Sundsvall receive mixed feedback from guests. Many describe the beds as comfortable and cozy with some highlighting the quality of the sheets as well. There were several mentions of great beds and good sleeping conditions, contributing to a pleasant stay for numerous guests.

However, there are a number of issues that other guests pointed out. Some found the mattresses too soft or too hard, leading to uncomfortable sleep. Several reviews mention that the beds slide apart easily, detracting from the overall comfort, especially in double bed scenarios. The extra beds available in some rooms were noted as being too narrow and hard to sleep on without feeling like falling off.

The pillows also garnered a fair amount of criticism with guests finding them too soft, poorly stuffed or simply uncomfortable. Issues with outdated rooms and beds requiring upkeep were also mentioned, alongside complaints about ventilation and cleanliness in the corners of the shower.

Despite these shortcomings, the consensus indicates that if the quirks with bed firmness and pillow quality can be overlooked, many guests found their sleeping experience at Quality Hotel Sundsvall to be satisfactory.

Cleanliness
The cleanliness of Quality Hotel Sundsvall garnered mixed reviews from guests. On the positive side, some guests reported well-cleaned and very clean rooms, highlighting that their accommodations were clean and well-equipped. They appreciated fresh and cleanliness efforts which made certain areas welcoming.

However, a significant number of reviews pointed to concerns, particularly in the finer details and common areas. Multiple guests observed dust in the air, dirty carpets and issues with the state of bathrooms - which were often described as outdated, unclean and having poor ventilation. Specific mentions include ingrained dirt, unpleasant odors, unclean toilets and showers, dirty towels and visible dirt under furniture. Additionally, signs of wear and tear like cracks in the ceiling, worn-out conditions and stains on various surfaces were noted.

Housekeeping practices seemed inconsistent with some guests finding old food on the floor, overflowing trash containers, hair in showers and sinks and other signs of insufficient cleaning. There were also mentions of objects left behind from previous guests, such as hair clumps in beds and old, smelly diapers in trash cans.

While there are praises for clean and nice rooms, these positive experiences seem to be overshadowed by frequent reports of poor cleaning standards and a need for updates and more thorough cleaning practices throughout the hotel.

Staff
Quality Hotel Sundsvall consistently impresses guests with its staff, who are frequently described as friendly, accommodating and service-minded. Many reviewers found the staff to be professional, courteous and attentive with special mentions for the pleasant and helpful reception team. The breakfast crew also received praise for their service. Notably, some staff members were highlighted for going above and beyond their duties, such as being particularly attentive to children and managing specific requests effectively.

However, there were a few inconsistencies in service. A minority of reviews mentioned hasty or poor treatment at check-in, a lack of coordination among staff and occasional lapses in friendliness or attentiveness. Some guests noted that clearer information at check-in could enhance the overall experience. Despite these occasional hiccups, the general consensus remains positive with many guests recognizing the genuine kindness and warm hospitality of the staff at Quality Hotel Sundsvall.

Wi-Fi
At Quality Hotel Sundsvall, guests generally experience satisfactory WiFi services. Positive feedback highlights very good to great internet connections with strong WiFi signals. Most visitors found the WiFi reliable with some even labeling it excellent. Despite these favorable remarks, some guests pointed out a few issues, such as the absence of information regarding WiFi passwords in rooms and occasionally confusing WiFi instructions. There were isolated instances where guests found the WiFi to be almost unusable or noted a lack of internet access. Overall, the complementary WiFi at the hotel performs well for a majority of guests, though minor improvements in information accessibility could enhance the experience.

Parking
When it comes to parking at the Quality Hotel Sundsvall, guests have generally positive feedback about the available options. The hotel offers a convenient parking garage that many find easy to access with some noting the ability to park and directly take the elevator up to their rooms. Guests particularly appreciate the nice, heated garage, which is located close to the city and available at a reasonable height.

Electric vehicle owners will find limited charging stations in the garage, but those who managed to secure a spot with a charger found it convenient. Parking does come with a fee and although some find it expensive, others believe it is helpful and worth the cost. Guests mentioned several occasions of free parking access, though it is not consistently included with the accommodation.

Despite the predominantly positive feedback on parking, a few guests experienced difficulties with accessing the garage, including issues with the parking barrier and the occasional small or leaking spaces. Nonetheless, guests generally endorse the parking facilities for their convenience and availability.

Family
Quality Hotel Sundsvall offers a family-friendly environment that caters well to guests of all ages. Families will appreciate the children's playroom located conveniently near both the breakfast room and the hotel restaurant, allowing parents to relax while their kids are entertained. The hotel features a children's area equipped with toys and movies, making it an ideal spot for families to unwind.

The hotel offers family rooms, although some guests found these rooms to be a bit cramped for four people. Despite this, the rooms are well-maintained and provide pleasant accommodations for a family overnight stay. There's also the convenience of being able to request a crib for the room, adding to the family-friendly atmosphere.

While the view from some family rooms may not be the most picturesque, facing a gas station, there are a variety of offerings that make up for it. Pets are also welcome, though it’s noted that some details, such as providing bowls or treats in the rooms, could be improved. Nonetheless, dogs seem to enjoy their stay, especially with treats available at the reception.

Overall, Quality Hotel Sundsvall proves to be a great choice for families, offering a range of amenities and activities that ensure everyone, from children to pets, has a pleasant stay.

Nightlife
The nightlife around Quality Hotel Sundsvall is a vibrant and lively scene, particularly noticeable on weekends. Guests have a wide range of drinks to choose from at the bar with the bar staff noted for their friendliness. The area comes alive on Friday evenings, featuring live music that guests have described as a pleasant experience. With various bars on the nearby square open until 2 AM, there's plenty of activity to keep night owls entertained. However, the bustling environment can lead to some noise, especially during events or when nearby nightclubs continue their festivities until the early hours. Overall, for those seeking an energetic atmosphere with ample nightlife options, the area around Quality Hotel Sundsvall offers plenty of excitement.

4 Star
Quality Hotel Sundsvall is conveniently close to the city center and offers a fair price, making it a good option for budget-conscious travelers. Although the facilities may appear a bit worn out, the well-maintained rooms and high-quality breakfast stand out as positives. Some guests felt the hotel did not meet four-star expectations, suggesting that it might be slightly overpriced compared to similar options. Overall, it can be recommended for short stays and those looking for basic accommodations.

Accessible
Quality Hotel Sundsvall offers central and convenient accommodations, proving advantageous for guests with disabilities. The hotel features a garage with charging poles, ensuring ease of access for those driving electric vehicles. Guests appreciated the easy accessibility throughout the hotel with particular praise for the accessible rooms and convenient parking just steps from the city center.

Despite these positives, some aspects detract from the overall experience. Issues such as non-functional electronic reception, a lack of baggage carts and elevator malfunctions have been noted. Additionally, some guests experienced problems with room keys and found the shower facilities less than satisfactory.

Nevertheless, the hotel’s prime location and welcoming reception area contribute to a generally favorable impression for guests.


No, Quality Hotel Sundsvall doesn't have any pool.

No, a spa isn't available at Quality Hotel Sundsvall.

No, Quality Hotel Sundsvall doesn't allow dogs.

Yes, parking facilities are available at Quality Hotel Sundsvall.

Yes, Quality Hotel Sundsvall has a gym.

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