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Summary of reviewsInterferie Aquapark Sport Hotel Malachit offers a well-rounded and satisfying experience for guests, particularly highlighted by its location, dining and amenities. Situated in a serene environment enveloped by picturesque mountains and forests, the hotel provides breathtaking mountain views right from the rooms and balconies, marking it as a haven for nature lovers. Proximity to attractions like the Sky Walk, hiking trails and ski slopes enhances its appeal, maintaining a balance of seclusion and accessibility.
The dining experience is consistently praised with the breakfast buffet standing out for its variety and high quality, often compared to that of a 4- or 5-star establishment. Guests appreciate the diverse selection of dishes, from fresh fruits and sweet pancakes to cold cuts and scrambled eggs. Dinner also receives positive feedback for its tasty, well-prepared food, despite ending relatively early at 7 PM.
Rooms are clean and comfortable, offering pleasant views and cozy settings. However, they do show signs of wear and need for renovation with some guests noting outdated furnishings and small bathrooms. Despite this, the overall cleanliness and comfortable beds maintain a generally pleasant stay.
The hotel's staff often receive commendations for their friendliness and professionalism, enhancing the welcoming atmosphere of the hotel. However, a few guests have encountered less enthusiastic service, hinting at occasional inconsistency in hospitality.
The Wi-Fi service at the hotel garners mixed reviews with some guests finding it reliable while others experience connectivity issues, particularly during the evenings.
A significant highlight of the hotel is its Aqua + SPA zone, which includes facilities like a sauna, swimming pool, jacuzzi and salt cave. Guests enjoy the variety and quality of the spa treatments, contributing to a relaxing and rejuvenating stay. The gym facilities, although relatively basic, add to the array of fitness options available.
The pool area, particularly the aquapark, is a standout feature, offering fun and relaxation with warm waters, water slides and massages. It's perfectly suited for families with a dedicated kids zone, children's playroom and various activities ensuring entertainment for all ages.
In summary, Interferie Aquapark Sport Hotel Malachit excels in providing a serene location, great dining options and a variety of recreational and wellness facilities. While some areas like room maintenance and Wi-Fi could see improvement, the overall experience remains positive and enjoyable for both solo travelers and families. Show more
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Categories
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Water Slide
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Pool Water Slide
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Twin RoomClassic room with a private bathroom and satellite TV.
StudioSpacious studio with a living area and satellite TV.
Single RoomThis single room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Interferie Aquapark Sport Hotel Malachit is beautifully situated, boasting a tranquil location surrounded by picturesque mountains and serene forests. The hotel offers stunning mountain views directly from the rooms and balconies, making it an ideal retreat for nature lovers. Guests frequently highlight the property's proximity to numerous attractions, including the Sky Walk, hiking trails and the ski slopes.
The hotel is strategically positioned about 15-20 minutes walking distance from the city center, providing a peaceful ambiance away from the hustle and bustle, yet still accessible for those who wish to explore Świeradów-Zdrój. This balance of seclusion and convenience is ideal for both relaxation and outdoor adventures. Nearby, the highest observation tower in Poland and the charming spa town further contribute to a fulfilling stay.
This scenic locale serves as a perfect launching point for exploring the beautiful Izerskie Mountains and other local attractions. The quiet environment, combined with top-notch facilities like an aquapark, makes it a desirable destination for guests seeking both recreation and tranquility. The picturesque surroundings and beautiful nature views elevate the overall experience, consistently marking the hotel as a favorite among visitors to the area.
Breakfast
Guest reviews for the breakfast at Interferie Aquapark Sport Hotel Malachit shine with high praise, painting a picture of a culinary delight that stands out in many travelers' experiences. The breakfast is repeatedly described as very good, diverse and delicious with an abundant and wide selection of hot and cold dishes. Guests appreciate the variety, noting that the buffet always has something for everyone, from fruit, cakes and sweet pancakes to cottage cheeses, cold cuts and scrambled eggs. The consistent replenishment of the buffet is another positive aspect highlighted in the reviews.
Reviewers emphasize the superb quality with some even comparing it favorably to the offerings at 4- or even 5-star hotels. The breakfast, along with the dinner, often receives accolades for excellence and richness, suggesting that the culinary standards at the hotel are very high. The cleanliness and professional presentation of the breakfast spread also contribute to its appeal.
Beyond savory flavors, the positive sentiments extend to the ambiance and the helpfulness of the staff, enhancing the overall dining experience. Many guests felt that the variety and quality of the breakfast were a highlight of their stay, offering plentiful options and making good use of fresh, varied products.
The combination of an excellent breakfast and the hotel's amenities, such as the aquapark, provides a compelling reason for selecting this destination, particularly for families and guests seeking both recreation and high-quality dining.
Dinner
Interferie Aquapark Sport Hotel Malachit receives overwhelmingly positive feedback regarding its dining options, particularly praising the breakfast and dinner offerings. Guests consistently highlight the diverse and extensive selection available at both meal times, noting the fresh, varied and high-quality dishes. The food is often described as delicious and well-prepared with many reviews likening the dining experience to that of a 4-star or even 5-star establishment.
Breakfast features a rich buffet that satisfies a wide range of preferences, ensuring everyone finds something to enjoy. Dinner is similarly well-regarded and is typically served in buffet style, offering ample choices to suit various tastes. Guests appreciate that the meals are constantly replenished, ensuring freshness and availability throughout the serving period.
Many find the food to be a standout aspect of their stay with descriptors such as fantastic, superb and excellent frequently used. Additionally, the convenience of having water provided with dinner and the high standard of the multi-course options enhances the overall dining experience.
However, some reviews indicate that dinner service ends relatively early, at 7 PM, which might not be convenient for all guests. Despite a few criticisms about the occasional lack of variety in side dishes and a couple of negative remarks comparing the dinner to simpler canteen food, the majority of feedback aligns on the overall satisfaction and enjoyment of the hotel’s culinary offerings.
Overall, the Interferie Aquapark Sport Hotel Malachit provides an impressive dining experience that significantly contributes to its positive reputation among guests.
Rooms
The rooms at Interferie Aquapark Sport Hotel Malachit offer a mixed experience. Positively, many guests praised the rooms for their cleanliness, comfort and spaciousness, especially those who stayed in the studios and family rooms. Guests found the views from the balconies delightful with some rooms offering stunning mountain vistas. The rooms also have comfortable beds and cozy settings.
However, there are also several drawbacks. Many reviews pointed out that the rooms are outdated and in need of renovation. Furnishings and fixtures appear worn out with peeling plaster, cracked tiles and damaged carpets being common complaints. The rooms and bathrooms tend to be small and can feel cramped with some guests noting poor TV positioning and insufficient soundproofing.
Additionally, there were mentions of issues like musty smells, poorly cleaned areas and a lack of basic amenities such as fridges and kettles in some rooms. The décor is described as reminiscent of past decades, which may not appeal to all guests. Despite the older facilities, the rooms generally maintain a good level of cleanliness, contributing to a relatively pleasant stay overall.
In summary, while the rooms are clean and comfortable with beautiful views, the need for renovation and modern amenities is evident, making the overall room experience a combination of charm and nostalgia with room for improvement.
Beds
Guests have mixed reactions regarding the beds at Interferie Aquapark Sport Hotel Malachit. On the positive side, many guests found the beds to be clean, comfortable and equipped with good-quality bedding. This includes mentions of comfortable mattresses that contribute to a good night's sleep with some guests specifically praising the soft carpeting in the rooms that adds to the overall comfort. Others appreciated the clean and well-maintained condition of the beds and the provision of two pillows per bed.
However, there are notable negatives. Some guests reported issues with worn-out mattresses that sagged, leading to discomfort. At times, double beds were composed of two single mattresses that would slide apart during sleep, causing inconvenience. Complaints also include small rooms and instances of outdated or stained bedding and furniture.
Overall, while many guests seem to enjoy a pleasant sleeping experience, there are recurring issues with bed quality and maintenance that the hotel might need to address to ensure a consistently comfortable stay.
Cleanliness
'Interferie Aquapark Sport Hotel Malachit' generally receives positive remarks regarding cleanliness from its guests. Reviews highlight that both the hotel rooms and the overall facility are clean with some praising the rooms for being fresh smelling and tidy. Many guests noted the cleanliness of the corridors, pool and surrounding areas.
However, the hotel appears dated in certain areas with some reviews mentioning mold in bathrooms, dirty carpets and the need for renovation. Cleaning services were noted to be minimal at times with some reports of cleaning limited to trash removal and replenishing supplies. While the bathrooms and some rooms could use more thorough cleaning and renovations, the majority of guests found the standard of cleanliness acceptable.
Positive comments also include mentions of friendly service and satisfactory food, which complement the clean and welcoming environment. Despite some areas needing improvement, the hotel maintains a good level of cleanliness throughout most of its premises.
Staff
Guests at Interferie Aquapark Sport Hotel Malachit frequently commend the hotel's staff for their friendliness and helpfulness. Many reviews highlight the professional and polite demeanor of the receptionists, lifeguards and other service personnel, describing their approach as welcoming and attentive. Specific mentions praise individuals like Ms. Marta behind the bar for their exceptional service. Common adjectives used include "friendly," "helpful," "smiling," and "attentive," reflecting a generally positive experience. The staff's ability to assist guests effectively and maintain cleanliness is consistently noted.
However, not all feedback is uniformly positive. Some guests have encountered a few staff members who seemed professionally aloof, unfriendly or unenthusiastic. Specific criticisms include a lack of smiles and an impersonal approach at the reception, as well as occasional language barriers. There were also isolated incidents where certain employees were seen as rude or ineffective at problem-solving.
Despite these occasional negatives, the majority of guest reviews reflect a high level of satisfaction with the staff's service, suggesting that most interactions are positive and contribute to an overall pleasant stay.
Wi-Fi
Guests at Interferie Aquapark Sport Hotel Malachit have shared mixed experiences regarding the hotel's Wi-Fi. While some praised the internet as working perfectly and appreciated the fast communication, others frequently encountered weak, unreliable and slow connections. Wi-Fi availability in the rooms was reported to fluctuate with some guests experiencing occasional outages, particularly in the evening. Several noted that the Wi-Fi key didn't work and there were specific instances of no signal in certain rooms, such as room 207. Although there were moments when the internet worked without reservations, overall, the Wi-Fi signal strength was often described as weak and dependent on daily conditions.
Spa
Interferie Aquapark Sport Hotel Malachit offers an impressive Aqua + SPA zone, which consistently delights guests with its comprehensive wellness facilities. The wellness area, which includes a sauna, swimming pool, jacuzzi and the unique addition of a salt cave, is often praised for its relaxing and rejuvenating atmosphere. Guests frequently highlight the excellent spa treatments and the quality of individual, attentive care.
The spa zone itself is spacious and well-maintained with three saunas and an aqua park that enhance the overall experience. Families with children and individuals seeking relaxation alike find the varied offerings, from massages to pools equipped with water jets, to be top-notch.
In addition to the wellness area, guests appreciate the cleanliness of the facilities and the polite, friendly staff who contribute to an overall enjoyable stay. With the added benefits of great breakfast options and other amenities, Interferie Aquapark Sport Hotel Malachit stands out as a destination that ensures both relaxation and satisfaction for its visitors.
Gym
Interferie Aquapark Sport Hotel Malachit offers a variety of fitness amenities that cater to both casual and serious guests. The gym facilities are generally well-received, described as fairly well-equipped with some areas featuring the latest machines and suitable equipment for cardiovascular training. Guests appreciate the clean and available gym environment. However, it's worth noting that some visitors found the fitness room in need of updated equipment and better maintenance, citing that some machines did not work well.
The hotel also provides a fitness center included in the stay, which has been met with satisfaction from some guests, meeting their expectations for basic gym facilities. Despite the occasional lack of air conditioning and the need for some newer equipment or repairs, the gym and fitness rooms maintain an overall positive reputation. Access to the gym is seen as a valuable addition to the hotel's extensive wellness and recreational facilities, which include an aquapark, multiple pools and activities like ping pong and floorball.
Overall, while there are areas for improvement, Interferie Aquapark Sport Hotel Malachit’s gym facilities contribute positively to the guests' experience, providing a fairly well-rounded fitness option during their stay.
Pool
Interferie Aquapark Sport Hotel Malachit receives high praise for its exceptional pool facilities. Guests frequently commend the superb spa area, which includes clean and well-maintained pools, saunas and jacuzzis. The water park, accessible directly from the hotel and often included in the room price, is described as impressive and a significant highlight of the stay. Reviewers appreciate the warm water in the pools and the variety of water attractions available, such as water slides and massages. The aquapark is particularly noted as being spacious and fun, making it an excellent option for family activities. Some guests mention the pool area's beautiful surroundings and its suitability for relaxation after a day of skiing. Despite a few comments about cold pool changing rooms and slippery tiles, the overall feedback emphasizes the high quality and enjoyment of the pool facilities.
Family
Interferie Aquapark Sport Hotel Malachit stands out as an ideal destination for families, particularly those with children. The hotel has garnered praise for being exceptionally family-friendly, boasting facilities that cater to both adults and children alike. The Aquapark is a highlight, offering free entry for kids who seem to thoroughly enjoy the water attractions. Children of various ages appear to delight in the swimming pool and the water park areas.
The hotel features a dedicated kids zone and a children's playroom, ensuring that younger guests are entertained throughout their stay. There is also a children's corner perfectly located in the dining area, making meal times convenient for families. For active families, the hotel offers additional amenities like a sports hall and a game room equipped with billiards, pinball and ping-pong, along with a gym.
A wide selection of dishes in the dining area adds to the appeal, though some feedback suggests that the children's play area near the dining room could use a refresh with new elements. Despite the rooms being described as worn out by some, the family rooms have exceeded expectations for others, contributing to a positive overall experience.
The friendly and pleasant staff further enhance the welcoming atmosphere, making it a comfortable and enjoyable place for family trips. Whether staying for a weekend or an extended vacation, families often express a desire to return, underlining the hotel's strong appeal as a perfect resort for family vacations with ample entertainment for kids.
3 Star
Interferie Aquapark Sport Hotel Malachit offers a mixed yet predominantly positive experience for its guests, often described as delivering good value for its three-star classification. Visitors appreciate the reasonable prices and modest but sufficient facilities considering the cost, emphasizing that the offerings are adequate for a three-star hotel. The location and services are generally viewed as consistent with a three-star rating with some guests noting that the service improved upon repeated visits.
Several reviews highlight that the hotel provides a great experience for the price with certain aspects of the facilities being satisfactory for its rated category. Despite this, the hotel does face some criticism due to its outdated equipment and decor with some guests feeling that its condition reflects a bygone era. While many believe the hotel justifies its three-star status, others argue that the rating might be slightly generous, particularly given the small elevator and the room quality reminiscent of a basic guesthouse.
Overall, Interferie Aquapark Sport Hotel Malachit is seen as delivering a fair three-star experience with notable value for money. However, the facilities have seen better days and the overall ambiance may feel somewhat old-fashioned to some guests. Nonetheless, for those seeking budget-friendly accommodation, the hotel generally meets the standard expectations of a three-star establishment.
Business
Interferie Aquapark Sport Hotel Malachit offers various facilities for business travelers. The hotel provides reliable business services and satisfactory meeting rooms, making it a potentially good option for business trips. Conference rooms are available and adequate for hosting meetings. The business center also proved to be useful. However, while the facilities for business use are functional, they are standard without any particular frills. The property does not offer a business-friendly environment that stands out, meaning it might not be the most suitable for all business needs. Additionally, paid parking is the same price for both cars and motorcycles with no option to charge e-bikes.
Accessible
Interferie Aquapark Sport Hotel Malachit offers a welcoming environment for guests, featuring clean rooms with beautiful views and helpful staff. The hotel is a good base for trips to the Izerskie Mountains and a short walk from the Sky Walk. It also boasts easy access to the aquapark and many of its accessible rooms are well-designed with wide doorways and elevators.
However, the accessible features are somewhat mixed. While there are ramps available and some facilities for handicapped guests are satisfactory, the hotel's accessibility isn't entirely comprehensive. Several areas lack full accessibility with some minor issues noted. There were also situations where the sole elevator was either slow or out of order, posing challenges for those reliant on it.
Overall, despite some outdated facilities and the lack of air conditioning, the hotel maintains a high standard of cleanliness and the staff remains attentive and supportive. It's an inviting place for a relaxing family getaway with commendable amenities like a refrigerator at reception and accessible laundry services.
Pool Water Slide
Interferie Aquapark Sport Hotel Malachit offers an impressive aquatic experience, particularly with its two well-maintained water slides that cater to guests of all ages. The water slides are a standout feature, providing endless fun and entertainment throughout the stay. Families, especially children, relish the thrilling rides and parents appreciate the diversity and safety of the attractions.
The waterpark section of the hotel boasts a variety of slides, ensuring there's something for everyone, from adventurous children to those seeking a more relaxed experience. Guests frequently highlight the beautiful and inviting nature of the slides, contributing to the overall enjoyment of the pool area. The lifeguards are noted for their helpfulness, ensuring a safe environment across the two levels of the pool, further enhancing the family-friendly atmosphere.
In addition to the slides, the hotel's waterpark includes warm whirlpool pools and a jacuzzi, adding to the overall variety and comfort. The slides remain a consistently mentioned highlight, often described as amazing and entertaining, making them a perfect attraction for a happy family vacation.
Heated Pool
At Interferie Aquapark Sport Hotel Malachit, guests have had largely positive experiences with the heated pools, which are frequently mentioned as a highlight of their stay. Many visitors appreciated the consistently warm water, finding the heated pools to be both relaxing and comfortable. Families seem to benefit greatly from the warm pool areas, contributing to an enjoyable overall experience for both adults and children.
The facility’s heated pools are generally praised for their well-maintained conditions and satisfying water temperatures. However, a few reviews noted inconsistencies in warmth with minor fluctuations in temperature on different days.
The aquapark’s indoor features, including the hydro spa, additional heaters for various pools and specialized children’s fun pool, add to the attraction’s appeal. Overall, the warm and relaxing pools, complemented by the good overall temperature of the water, make it a favored feature of the hotel’s amenities.
Indoor Pool
The indoor pool facilities at Interferie Aquapark Sport Hotel Malachit have garnered much appreciation from guests. Highlighted for its beauty and extensive indoor activities, the pools are praised as perfect for both children and adults, offering a family-friendly environment with features such as a children's corner, water playground and paddling pool.
The large, well-maintained pool area includes heated pools and jacuzzis, making it comfortable for year-round use. Access to the Aquapark directly within the hotel is a significant advantage for visitors, offering free and unlimited usage. Cleanliness is consistently noted with the water being described as warm and the overall maintenance of the pool area as commendable.
The variety of swimming options caters to different preferences, from leisurely paddling to more energetic water activities. Food options near the pools further enhance the experience, making it convenient for families spending the day at the water park.
In conclusion, the indoor pool complex at this hotel is highly regarded, offering a well-rounded and enjoyable aquatic experience for guests of all ages.
Dog Friendly
Interferie Aquapark Sport Hotel Malachit stands out as a truly dog-friendly hotel, offering numerous amenities for guests traveling with their furry companions. The hotel features pet-friendly rooms complete with dog blankets, beds and bowls, ensuring the comfort of both the pets and their owners. The dog-friendly surroundings make for a pleasant stay, providing ample opportunities for walks and exploration.
However, it's worth noting that some guests found the pet fee of 100 PLN to be quite steep. Additionally, there were occasional disturbances from dogs barking at night. While the cleanliness of the rooms generally received positive remarks, a few guests felt it wasn't up to standard.
Overall, the positive aspects of the hotel's pet-friendly facilities and the welcoming attitude towards pets tend to overshadow the less favorable points for many travelers.
Yes, Interferie Aquapark Sport Hotel Malachit has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide.
Yes, a spa is available at Interferie Aquapark Sport Hotel Malachit.
No, Interferie Aquapark Sport Hotel Malachit doesn't allow dogs.
Yes, parking facilities are available at Interferie Aquapark Sport Hotel Malachit.
Yes, Interferie Aquapark Sport Hotel Malachit has a gym.