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Summary of reviewsEl Encanto, A Belmond Hotel in Santa Barbara is a top-rated hotel with exceptional service and warm hospitality. The staff is incredibly respectful, hospitable and accommodating, going above and beyond to ensure guests feel welcomed and taken care of throughout their stay. The majority of guests have praised the friendliness of ALL the staff, who are known for providing excellent service and tending to guests' needs. While there have been some isolated incidents where not all staff members were friendly and the hotel was unable to handle all tables, these are rare exceptions. Overall, El Encanto, A Belmond Hotel, Santa Barbara is an excellent choice for those seeking exceptional service and a friendly staff.
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