Toscana Charme Resort
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Summary of reviewsToscana Charme Resort offers an exceptional vacation experience characterized by its enviable beachfront location. Nestled conveniently between Pisa and Livorno, it provides easy access to both urban exploration and serene coastal living. Guests frequently commend the breathtaking views from the rooftop pool, the peaceful surroundings and the pristine, well-maintained beach perfect for leisurely swims and picturesque sunsets. Its proximity to notable tourist destinations like Florence, Pisa and Lucca further enhances its appeal for guests looking to explore the region.
The resort’s breakfast offerings have received a mix of reactions, though the extensive and varied buffet featuring pastries, fresh coffee, natural juices and options for special diets generally receive high marks. While some guests found the breakfast experience abundant and satisfying, others cited concerns over the variety and quality of hot food items, as well as the crowded atmosphere of the breakfast room.
The dining experience at the resort is notable for its delicious food and scenic views from locations such as the rooftop bar and terrace. Guests especially enjoyed fresh fish dishes at the beach restaurants. However, the menu's limited options and higher prices were points of critique, alongside some mixed feedback on service quality. Despite these issues, the dining ambiance and food quality garnered considerable praise.
Rooms at the resort are modern, spacious and comfortable, often featuring balconies or terraces with lovely views. Positive feedback highlights the newly renovated, well-equipped rooms with clean and stylish bathrooms. Family rooms are particularly appreciated for their size and practicality. Some guests, however, reported minor cleanliness and maintenance issues, indicating a need for consistent upkeep.
Cleanliness throughout the resort receives mixed feedback. Many guests found the hotel clean and well-maintained with spotless rooms, pool areas and public spaces. However, some reviews pointed out inconsistent cleaning standards and specific areas that needed more attention.
The staff at Toscana Charme Resort is generally lauded for their friendliness and professionalism. Guests particularly appreciated the welcoming and accommodating nature of the team with special commendations for certain staff members who provided exceptional service. Nevertheless, there were occasional reports of unhelpful or unfriendly reception staff, highlighting a disparity in service quality between departments.
The resort's WiFi has been described as inconsistent with some guests experiencing good connectivity while others faced frequent dropouts and weak signals. This suggests room for improvement in internet service.
The gym facilities received mixed reviews with some guests appreciating the available equipment while others criticized the limited options and occasional maintenance issues.
The resort's pool areas, particularly the rooftop infinity pool, are highly praised for their beauty and relaxing ambiance. Guests enjoyed the various pools and the spectacular views they offer, although there were some comments on the need for more regular cleaning and maintenance.
The private beach at Toscana Charme Resort is a standout feature, frequently praised for its cleanliness, well-equipped facilities and scenic surroundings. The convenience of easy access directly from the hotel adds to the appeal. However, the additional costs for beach services like lounge chairs and umbrellas and occasional unfriendly beach staff were noted as drawbacks.
Parking at the resort is generally considered convenient and secure, although the high cost of onsite parking was a common complaint among guests.
In summary, Toscana Charme Resort excels with its prime beachfront location, modern amenities and friendly staff, making it an ideal choice for those seeking a relaxing coastal retreat with opportunities for regional exploration. The resort could improve in areas such as breakfast variety, service consistency, gym facilities and connectivity to enhance the overall guest experience.
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The resort’s breakfast offerings have received a mix of reactions, though the extensive and varied buffet featuring pastries, fresh coffee, natural juices and options for special diets generally receive high marks. While some guests found the breakfast experience abundant and satisfying, others cited concerns over the variety and quality of hot food items, as well as the crowded atmosphere of the breakfast room.
The dining experience at the resort is notable for its delicious food and scenic views from locations such as the rooftop bar and terrace. Guests especially enjoyed fresh fish dishes at the beach restaurants. However, the menu's limited options and higher prices were points of critique, alongside some mixed feedback on service quality. Despite these issues, the dining ambiance and food quality garnered considerable praise.
Rooms at the resort are modern, spacious and comfortable, often featuring balconies or terraces with lovely views. Positive feedback highlights the newly renovated, well-equipped rooms with clean and stylish bathrooms. Family rooms are particularly appreciated for their size and practicality. Some guests, however, reported minor cleanliness and maintenance issues, indicating a need for consistent upkeep.
Cleanliness throughout the resort receives mixed feedback. Many guests found the hotel clean and well-maintained with spotless rooms, pool areas and public spaces. However, some reviews pointed out inconsistent cleaning standards and specific areas that needed more attention.
The staff at Toscana Charme Resort is generally lauded for their friendliness and professionalism. Guests particularly appreciated the welcoming and accommodating nature of the team with special commendations for certain staff members who provided exceptional service. Nevertheless, there were occasional reports of unhelpful or unfriendly reception staff, highlighting a disparity in service quality between departments.
The resort's WiFi has been described as inconsistent with some guests experiencing good connectivity while others faced frequent dropouts and weak signals. This suggests room for improvement in internet service.
The gym facilities received mixed reviews with some guests appreciating the available equipment while others criticized the limited options and occasional maintenance issues.
The resort's pool areas, particularly the rooftop infinity pool, are highly praised for their beauty and relaxing ambiance. Guests enjoyed the various pools and the spectacular views they offer, although there were some comments on the need for more regular cleaning and maintenance.
The private beach at Toscana Charme Resort is a standout feature, frequently praised for its cleanliness, well-equipped facilities and scenic surroundings. The convenience of easy access directly from the hotel adds to the appeal. However, the additional costs for beach services like lounge chairs and umbrellas and occasional unfriendly beach staff were noted as drawbacks.
Parking at the resort is generally considered convenient and secure, although the high cost of onsite parking was a common complaint among guests.
In summary, Toscana Charme Resort excels with its prime beachfront location, modern amenities and friendly staff, making it an ideal choice for those seeking a relaxing coastal retreat with opportunities for regional exploration. The resort could improve in areas such as breakfast variety, service consistency, gym facilities and connectivity to enhance the overall guest experience.
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
About Toscana Charme Resort
License: 050026ALB0096, IT050026A1PDE5ZQTP
Guest Reviews
Location
Guests frequently praise the breathtaking views from the rooftop pool and the peaceful surroundings, which offer a restful atmosphere perfect for a seaside retreat. The resort's location also garners high marks for its beautiful and clean beach, optimal for both leisurely swims and stunning sunsets.
Despite a few mentions of noise from the road-facing rooms, the majority of reviews highlight the modern, clean and well-maintained facilities of the hotel. The direct beach access is a significant advantage, making it easy for guests to transition from their rooms to the sandy shores within minutes.
The hotel is surrounded by several nice restaurants, cafes and bus stops, providing convenient options for dining and local travel. Additionally, the proximity to notable tourist destinations like Florence, Pisa and Lucca allows guests to engage in regional explorations seamlessly.
Overall, Toscana Charme Resort's superb beachfront location, combined with its modern amenities and peaceful environment, creates an optimal setting for a relaxing and enjoyable stay.
Breakfast
Several reviewers commended the breakfast for being hearty with top-notch international selections and a good quality-price ratio. The service from staff during breakfast was also highlighted as excellent in some reviews. However, the experience wasn't universally applauded. A number of guests found the breakfast selection to be limited with complaints about cold scrambled eggs and sausages, delayed refilling of buffet items and not enough hot food options. Some also pointed out that the breakfast room had a canteen-like atmosphere and could be quite crowded.
While some guests celebrated the high quality and freshness of the food, others reported issues like turning fruit and stale pastries. The need for cleaner breakfast tables and the inconvenience of having to pay for additional items like eggs added to the dissatisfaction for some. Overall, despite instances of criticism, many guests found the breakfast at Toscana Charme Resort to be an abundant, varied and generally satisfying experience.
Dinner
Many guests enjoyed the quality and taste of the food, describing it as truly delicious with some memorable dishes like octopus earning particular acclaim. However, the high cost of dining and the need for better vegetarian options were common concerns. Service quality received mixed reviews with some guests noting excellent evening experiences while others mentioned issues like cold dishes and subpar service.
The main dining room's atmosphere was often described as lacking warmth and being a bit noisy. Despite this, the food quality was generally seen as up to standard, if not a bit overpriced. The rooftop and beach settings garnered specific praise for their scenic views and attentive staff, despite occasional mentions of food safety issues.
Overall, while the resort's restaurants serve great and often delicious food, diners should be prepared for higher prices and a somewhat limited menu, balanced by the enjoyable ambience and beautiful surroundings.
Rooms
Family rooms were noted to be particularly large and suitable for groups with practical furnishings that include fridges, safes and TVs. The soundproofing of some rooms was praised, ensuring a quiet stay despite the hotel’s bustling surroundings.
While the positive feedback is prevalent, there were issues cited regarding cleanliness and room maintenance, such as occasional mold smells, less-than-clean balconies and some broken facilities. Some rooms were described as plain or spartan, lacking in cozy decorations. A few guests found their rooms to be smaller than expected and noise insulation problems were noted, especially for those near the lobby or common areas.
Overall, the rooms at Toscana Charme Resort seem to offer modern comfort and ample space with some variability in cleanliness and maintenance.
Beds
However, there are a few concerns about the quality and condition of the mattresses and pillows. Some guests found the mattresses too hard or uncomfortable and noted poor-quality pillows. Issues like stained sheets, bedding with signs of previous use and missing sheets for smaller beds were also reported, indicating room for improvement in housekeeping standards.
Overall, while many guests found the beds to be quite comfortable and adequate for a good night's sleep, there are areas where consistency in quality and cleanliness could enhance the experience for all visitors.
Cleanliness
However, there are recurring mentions of cleanliness issues. Some guests noted dusty skirting boards, balconies and corners, while others pointed out dirty windows and floors. Additional complaints included thick layers of dirt in certain areas, mold in bathroom caulking and instances of unclean rooms upon arrival. Several reviews also expressed dissatisfaction with the inconsistent cleaning schedules, such as rooms not being cleaned daily or the cleaning being deemed half-hearted.
While the overall cleanliness receives commendation from many visitors, there are clear areas requiring improvement to meet higher standards and guest expectations consistently.
Staff
However, there were some consistent criticisms concerning the reception staff, who were described by some as unfriendly, unhelpful and occasionally rude. Guests noted a stark contrast in the quality of service provided by the reception compared to other departments within the hotel. Several reviews mentioned poor communication and a lack of responsiveness, particularly from the receptionists.
Despite these occasional negative encounters, the majority of the feedback was positive, highlighting the staff's friendliness, helpfulness and professionalism, factors which significantly contributed to the enjoyable guest experience at the resort.
Wi-Fi
Gym
Pool
Despite some feedback about sporadic cleaning and maintenance issues, many visitors have found the pools well-maintained and pleasant. The rooftop infinity pool, in particular, receives high praise for its visual appeal and the top-floor panoramic views it offers. Lounging by the pools is described as a delightful experience, especially with the availability of free sunbeds, adding an extra layer of comfort.
With several pools on-site, including a heated rooftop pool, guests have plenty of options to choose from for relaxation and enjoyment. The pool areas, complemented by lavender and rosemary plants, create a tranquil setting. There’s also the convenience of towel services and nearby amenities like the rooftop bar and restaurant, making the poolside experience even more enjoyable. Overall, the various pools at Toscana Charme Resort provide a picturesque and relaxing retreat for guests.
Beach
The resort also features modern and cozy accommodations with soundproofed rooms near the beach, adding to the appeal. The beach club and bar are praised for their quality service and delicious food, enhancing the beachside experience. Access to the beach is straightforward and convenient, often through the hotel itself, providing an easy and enjoyable transition from the resort to the beachfront.
However, visitors mentioned some drawbacks. The costs associated with beach access, including lounge chairs and umbrellas, are cited as disappointing. There were also comments about the occasionally unfriendly beach personnel and the limited information available about beach services. Despite these points, the general sentiment remains positive with the beach being deemed a highlight of a stay at this location. Overall, the beach's proximity, cleanliness and facilities make it a compelling feature for guests at the Toscana Charme Resort.
Parking
However, the cost associated with parking is a point of contention. Although there is free public parking available nearby, the hotel charges an additional fee for onsite parking, which many guests find expensive. The daily rates, ranging from 10 to 18 euros, are often described as high and unexpected, contributing to the feeling that the parking fee is too exorbitant for a single night’s stay. Despite this, some reviews suggest that the hotel's parking fees are more economical compared to street parking.
Overall, while the parking facilities at Toscana Charme Resort are considered convenient and secure by guests, the associated costs are frequently seen as a drawback.
Family
Children will find plenty of entertainment, thanks to the engaging kids' club and a friendly kids' entertainment team at the beach. The hotel goes a step further to make families feel welcome with a special check-in experience for kids and staff that interact warmly with the children, treating them like royalty. Facilities such as a kindergarten and a large playground by the pool further enhance the family-friendly environment.
While most reviews celebrate the hotel's family-oriented nature, there are minor inconveniences mentioned, such as impractical showers for children and occasional oversights like missing baby beds or sheets for small beds. Nonetheless with its delightful breakfast options catering to children and overall family-friendly services, Toscana Charme Resort proves to be a fantastic destination for families looking to enjoy a beach vacation with plenty of activities and amenities for kids.
5 Star
Guests felt that both the service and facilities do not meet the high expectations typically associated with five-star hotels. Issues raised include inadequate storage space, poor overall facilities and cleanliness not up to par. The breakfast, in particular, was cited as not meeting five-star quality.
While there were mentions of the hotel being a great modern structure, these positives were overshadowed by numerous reviews indicating that the hotel’s offerings and service levels were far below what one would expect from a five-star property. Overall, the general consensus is that Toscana Charme Resort does not deliver the five-star experience it advertises.
Luxury
While the hotel lives up to the expectations of a 5-star establishment in many aspects, including a high-end experience and homelike comfort, some guests noted that certain luxury facilities were lacking. There is also mention of the resort feeling like a modest 5-star hotel, suggesting that while the luxury is evident, it may not fully align with the highest expectations of opulence.
Despite these few areas for improvement, the general consensus remains positive with many guests emphasizing the luxurious and beautiful nature of the hotel, albeit with some reservations about its value for money.
Romantic
Yes, Toscana Charme Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Toscana Charme Resort.
No, Toscana Charme Resort doesn't allow dogs.
Yes, parking facilities are available at Toscana Charme Resort.
Yes, Toscana Charme Resort has a gym.
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