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Summary of reviewsRandor Residence Tokyo Suites offers a highly convenient and comfortable stay in Tokyo. Its prime location near multiple train and subway stations, combined with close proximity to convenience stores, supermarkets and a variety of dining options, makes it easy for guests to navigate the city and access daily essentials.
The accommodations are particularly noted for their spaciousness, which is a standout feature in Tokyo. Rooms are exceptionally roomy, clean and come with practical amenities such as well-equipped kitchens, making them ideal for families and larger groups. Cleanliness generally receives positive feedback with many guests appreciating the tidy bathrooms and useful toiletries provided. However, there are sporadic reports of dust and minor cleanliness issues in some areas.
Staff at Randor Residence Tokyo Suites are generally praised for their friendliness, helpfulness and good English skills, although there are occasional mentions of inconsistency in service quality.
The residence is exceptionally family-friendly with features like large apartments, child-safety enhancements and ample laundry facilities. These factors, along with the convenience of nearby public transportation, make it a preferred choice for family vacations.
Regarding bedding, traditional beds are described as comfortable by many guests. However, the traditional futons receive mixed reviews with some finding them less comfortable and occasionally dusty.
Overall, Randor Residence Tokyo Suites delivers a well-rounded experience with its strategic location, spacious and well-equipped rooms and supportive staff, making it a highly recommended option for families and larger groups visiting Tokyo. Show more
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Small Hotel
5-Star Hotel
Room Types
Deluxe SuiteGuests will have a special experience as the suite offers a hot tub. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 3 separate bedrooms and 1 bathroom with a bath and a shower. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The spacious suite provides a washing machine, tatami, soundproof walls, a seating area, as well as a flat-screen TV. The unit offers 4 beds and 8 futons.
Deluxe Family SuiteThis family room features a hot tub. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The spacious family room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds and 8 futons.
Executive SuiteThis suite features a hot tub. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The suite features carpeted floors, a seating area with a flat-screen TV, a washing machine, soundproof walls, as well as a dining area. The unit has 5 beds.
Deluxe Suite with Spa BathGuests will have a special experience as the suite offers a hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, kitchenware and a microwave. The suite has tatami floors, a seating area with a flat-screen TV with streaming services, a washing machine, soundproof walls, as well as a dining area. The unit has 1 bed and 3 futons.
Family SuiteThis suite provides a hot tub. Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The suite features tatami floors, a seating area with a flat-screen TV, a washing machine, soundproof walls, as well as a dining area. The unit offers 2 beds and 3 futons.
Superior SuiteThe hot tub is a top feature of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The suite has tatami floors, a seating area with a flat-screen TV, a washing machine, soundproof walls, as well as a dining area. The unit has 1 bed and 2 futons.
Queen Suite with Spa BathThe hot tub is a top feature of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. The suite has carpeted floors, a seating area with a flat-screen TV, a washing machine, soundproof walls, as well as a dining area. The unit has 1 bed.
Two-Bedroom SuiteThis suite's standout feature is the hot tub. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bidet. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The spacious suite offers a washing machine, tatami, soundproof walls, a seating area and a flat-screen TV with streaming services. The unit offers 3 beds and 8 futons.
Presidential SuiteThis suite's special feature is the hot tub. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious suite offers a washing machine, tatami, soundproof walls, a minibar, as well as a flat-screen TV with streaming services. The unit offers 2 beds and 8 futons.
Guest Reviews
7.4
Good
Location
Randor Residence Tokyo Suites boasts a convenient location that has left many guests impressed. The property is strategically situated near several train stations, including Machiya and Shim-Mikawashima, making it easy for visitors to navigate Tokyo. For those who prefer the subway, it's only a short walk away, ensuring seamless access to public transport.
A standout feature is the array of convenience stores and supermarkets nearby with a 7-Eleven right across the street from the residence. This makes it incredibly easy for guests to purchase daily essentials at any time. The abundance of restaurants and food outlets in the vicinity adds to the appeal, providing plenty of dining options within walking distance.
The neighborhood itself is noted for being quiet, adding a layer of tranquility to the stay despite the bustling surroundings. While it isn't a hotspot for typical tourist attractions, its proximity to areas like Ueno makes sightseeing straightforward.
The residence is described as spacious, clean and comfortable with well-equipped kitchens catering to longer stays. The helpful staff and additional amenities like convenient storage options also contribute to a positive guest experience. All in all, Randor Residence Tokyo Suites offers a well-balanced mix of accessibility, convenience and comfort.
Rooms
Randor Residence Tokyo Suites offers guests an impressive accommodation experience with its notably spacious rooms. Many visitors found the rooms to be exceptionally roomy, providing ample space to relax comfortably. The spaciousness is especially appreciated with some guests stating that the room sizes are among the largest they've encountered in Japan. The room arrangement includes separate bathrooms and toilets and some even feature a kitchenette, making them highly convenient for families and larger groups.
Cleanliness is a recurring positive theme with numerous reviews highlighting that the rooms were both tidy and felt new. The comfortable beds also contribute to a restful stay. The hotel offers good amenities, such as ample towels and the kitchenette, which, although serviceable, could benefit from updated cooking utensils.
The suite-style rooms, though not always meeting traditional suite definitions, are described as stylish and comfortable, creating a homely atmosphere for travelers. This makes Randor Residence Tokyo Suites a highly recommended option for family groups seeking a clean, spacious and comfortable stay in Tokyo, even if it's a bit removed from central areas like Shinjuku and Shibuya.
Beds
Randor Residence Tokyo Suites garners mixed feedback regarding its bedding options. The rooms, known for their spaciousness compared to Tokyo standards, offer both traditional futons and standard beds. Guests who opted for the beds generally found them comfortable with some describing them as soft and providing a good night’s sleep. However, the experience with the futons was less favorable. Many pointed out that the futons were too thin and uncomfortable, occasionally dusty and sometimes even stained. Additionally, the thin walls made a restful night challenging for some. While the hotel successfully provides cozy beds for certain guests, others found the traditional futons lacking in comfort.
Cleanliness
Randor Residence Tokyo Suites offers generally spacious accommodations that are mostly clean and can comfortably host large families. Many guests found the bathrooms to be clean and appreciated the complimentary toiletries. However, the feedback on overall cleanliness is mixed. While some reviewers felt the rooms were tidy and cleaner than expected, others were less satisfied, noting issues like dusty corners, stained furniture and sticky stains on floors and utensils. The hallways and some hidden or hard-to-reach areas seemed to have accumulated dust and there were reports of dirt on chairs and a slimy bathtub. Additionally, some guests had to deal with placing their own bed sheets and waiting for room readiness. There were also comments about the cleaning not being thorough with specific instances of hair on floors, a dirty washing machine and inadequate cleaning of areas such as the air conditioner and fan. Despite these issues, many guests felt the accommodation provided good value for the price.
Staff
Randor Residence Tokyo Suites boasts a generally positive rapport when it comes to their staff. Many guests have praised the staff for their friendliness, kindness and proactive service. The team, often described as young and cute, responds quickly and efficiently to guest queries. Visitors appreciated the warm greetings and patience of the staff, as well as their helpful and polite demeanor. Notably, the staff were particularly excellent in handling luggage and assisting with any inquiries, showcasing good English skills in many cases.
However, the reviews also highlighted some inconsistencies. While some guests experienced top-notch service, others found certain staff members to be disengaged, preoccupied with personal activities like playing games on their phones or unable to provide adequate help. There were mentions of staff speaking in an overly casual manner and in some instances, the front desk service fell short with complaints about nighttime availability and the general unavailability of staff.
Overall, while there were some areas that could see improvement, the majority of guests found the staff at Randor Residence Tokyo Suites to be friendly, helpful and kind during their stay.
Family
Randor Residence Tokyo Suites stands out as an excellent accommodation choice for family vacations. The spacious apartments are particularly appreciated, allowing families to settle in comfortably and even accommodate groups of up to eight. The rooms are immaculately clean and feature practical amenities like a kitchen, making it easy to enjoy homemade meals together. The convenience of having a 7-Eleven store right in front adds further ease to the stay.
Families note the thoughtful inclusion of child-friendly features such as handrails by the toilet, which enhance the safety and comfort for younger guests. The layout of the rooms is well-suited for both daytime activities and restful nights, ensuring children and adults alike can sleep peacefully.
Additionally, the ample space provided in the laundry room is highly valued, especially for long-term stays, making it easy to manage clothing for the entire family. Proximity to the subway station is another plus, providing convenient access to explore Tokyo. This combination of practical facilities and family-friendly features make Randor Residence Tokyo Suites highly recommended for families and larger groups.
No, Randor Residence Tokyo Suites doesn't have any pool.
No, a spa isn't available at Randor Residence Tokyo Suites.
No, Randor Residence Tokyo Suites doesn't allow dogs.
No, parking facilities aren't available at Randor Residence Tokyo Suites.
No, Randor Residence Tokyo Suites doesn't have a gym.