Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel i Aquapark Olender is lauded for its charming and peaceful location near the Vistula River, providing a quiet retreat while still being conveniently close to the historic attractions of Toruń. Guests appreciate the strategic location, ample parking and the on-site water park, which add to the hotel's appeal.
The breakfast offerings at the hotel receive significant praise for their taste and variety with a wide selection of fresh dishes available from early in the morning. However, there are occasional concerns about limited selection and replenishment as the service progresses. Dinner experiences also garner positive feedback for the quality and homemade feel of the meals, though some guests note inconsistencies in variety and service efficiency.
Rooms at the hotel are described as spacious and comfortable, equipped with modern amenities. Guests generally find the rooms clean and well-maintained upon arrival, though some highlight the need for aesthetic updates and more consistent housekeeping. The hotel's cleanliness overall is somewhat mixed with most areas well-kept but notable lapses in thoroughness, particularly in common areas like the restaurant and pool.
The staff at Hotel i Aquapark Olender receive high marks for their friendliness and helpfulness, which significantly enhances the guest experience. While there are isolated mentions of stiff demeanor among receptionists and occasional lapses in mask-wearing, the overall service remains positive.
The spa and wellness facilities, including multiple saunas and a therapeutic massage center, are highly praised. The pool and aquapark are standout features, offering a rich array of attractions and unlimited access throughout the stay, which guests find particularly enjoyable.
Families greatly enjoy their stay, thanks to the hotel’s family-friendly environment, numerous activities for children and dedicated play areas. However, the beds receive mixed reviews with comfort issues often cited due to worn-out mattresses and bedding quality concerns.
For a three-star hotel, Hotel i Aquapark Olender offers excellent value for money, impressing guests with heated bathroom floors and a variety of facilities. While there are some minor maintenance and cleanliness issues, the overall experience remains positive, making it a well-regarded option for travelers seeking both relaxation and convenience. Show more
Read review summaries for all categories
Categories
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Children's Pool Pool Lap Lanes
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel for Yoga
3-Star Hotel
Hotel with Pool Lap Lanes
Hotel with Children's Pool
Hotel with Indoor Pool
Room Types
One-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The apartment has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 2 beds.
Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room provides a private entrance, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.
Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room provides a private entrance, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
Hotel i Aquapark Olender is praised for its truly charming location, nestled near the Vistula River and providing a peaceful retreat outside the bustling city center. Guests appreciate its proximity to Toruń, a mere 15-minute drive or a short bus ride, making it an excellent base for exploring the historic Old Town with ease. The serene and quiet neighborhood lends itself to a relaxing stay, far from the usual noise and hustle. The hotel's secluded setting enhances its appeal, offering peace and quiet while still being conveniently close to the city and its attractions. Additionally, guests find the availability of a large parking area and on-site water park to be advantageous, adding to the overall convenience and enjoyment of their stay. The beautiful surroundings and strategic location make this hotel a favored choice for those looking to experience the attractions of Toruń while enjoying a serene and well-connected retreat.
Breakfast
Hotel i Aquapark Olender generally receives praise for its breakfast offerings with many guests describing the meals as tasty, delicious and fresh. There is a wide selection of dishes available, which helps ensure that everyone can find something to their liking. Numerous reviews highlight the breakfast buffet as a standout feature, noting its variety and freshness. Some guests also mention the convenience of breakfast hours starting early at 7:00 AM, accommodating early risers.
However, a few criticisms arise regarding the breakfast experience. Some guests found the selection to be limited, particularly in terms of cold cuts and cheeses and noted a lack of replenishment as the morning progressed. A few reviews described the breakfast as modest or average and there were occasional concerns about food quality and presentation towards the end of service. Additionally, certain guests expressed dissatisfaction with the manner in which breakfasts were served by staff, noting it limited their ability to choose their food freely.
Overall, while the breakfast at Hotel i Aquapark Olender is largely well-received for its variety and taste, improvements in service and selection replenishment could enhance the guest experience further.
Dinner
At Hotel i Aquapark Olender, dining seems to be a mixed bag with a strong leaning toward positive experiences, especially when it comes to dinner. Numerous guests have praised the dinners at the hotel, noting that they are delicious, high-quality and reminiscent of homemade meals, though sometimes average. Many guests found the meals very tasty and delicious on most days.
However, some criticisms have been noted regarding the consistency and variety of the food. Issues such as reheated potatoes from the previous day and a lack of variety in the dinner sets have been mentioned. Additionally, some reviewers were disappointed with the operating hours of the restaurant, finding it closed during expected times and noted the lengthy waiting times for their meals despite relatively empty dining areas.
In summary, while the restaurant at Hotel i Aquapark Olender can deliver delightful and high-quality dinners, it seems to falter occasionally in consistency and service efficiency.
Rooms
Hotel i Aquapark Olender offers rooms that are predominantly commended for their spaciousness and clean environment. The majority of visitors found the rooms to be large, boasting comfortable beds and sizeable bathrooms. Many appreciated the air conditioning and additional amenities like heated bathroom floors, refrigerators and flat-screen TVs. These features contributed to a cozy and pleasant stay.
However, some concerns were noted regarding the general upkeep and aesthetic of the rooms. There were mentions of awkward interior design choices and the need for visual refreshing or thorough renovation. Issues such as noisy air conditioning, dust behind the television, visible stains from previous guests and maintenance problems like broken roller blinds and malfunctioning shower temperatures were pointed out.
The cleanliness of the rooms garnered mixed reviews. While many reported satisfactory and clean conditions upon arrival, there were instances where the cleaning could have been more consistent with specific complaints about dirty walls, unclean bathrooms and occasional oversight in daily cleaning routines.
In summary, Hotel i Aquapark Olender's rooms offer ample space and comfort, but there is room for improvement in maintaining and refreshing the aesthetics to enhance the overall guest experience.
Beds
Hotel i Aquapark Olender has received mixed feedback regarding its beds, but largely leans towards negative remarks. Guests have mentioned that the beds are generally comfortable with some noting comfortable mattresses, but many have reported discomfort due to worn-out or very soft mattresses. Some reviewers found the bedding acceptable, while others experienced issues such as dirty bed sheets and pillowcases with some even noting that they were not replaced regularly and had an unpleasant smell.
There were several complaints about the size and quality of the pillows with guests mentioning them being too small or shapeless, leading to uncomfortable sleep. The issue of single mattresses separating was also noted, adding to the discomfort for some visitors. A few guests pointed out specific problems like broken beds and uncomfortable bunk beds and there were isolated mentions of inconveniences such as a rustling mattress cover or a child-sized sheet being used on one of the beds.
Overall, while there are some positive observations about the comfort of the beds and mattresses, the negative feedback regarding the cleanliness, maintenance and quality of bedding is prevalent, suggesting that the hotel could benefit from addressing these issues to enhance guest comfort.
Cleanliness
Hotel i Aquapark Olender receives mixed comments regarding its cleanliness. Guests often mention that their rooms were clean and tidy upon arrival, creating a pleasant and cozy environment. However, there are numerous reports indicating that housekeeping could be more thorough. Common issues include dusty surfaces, cobwebs and unclean bathrooms with some specific complaints about dirty walls, mirrors and leftover items from previous guests. While some areas, such as the beds and rooms, are generally clean, there are still notable lapses in maintaining consistent cleanliness standards throughout the hotel. The restaurant and pool areas also face similar concerns with tables and chairs not always being thoroughly cleaned. Overall, while many aspects of the hotel are well-maintained, there is a clear need for improvement in their cleaning services to ensure a consistently high standard across all areas.
Staff
Guests of Hotel i Aquapark Olender generally speak highly of the hotel staff. The majority of reviews emphasize that the staff is very friendly, kind and helpful. Many guests particularly appreciated the warmth and kindness of the service they received, noting that it contributed positively to their stay. The hotel's service staff, especially at the café and pool, were also singled out for their friendliness. However, there were some criticisms, such as the receptionists who were perceived as having a stiff demeanor and not always wearing smiles. Additionally, guests mentioned lapses in mask-wearing and cleanliness by some staff members. Despite these issues, the consistent highlight across reviews is the staff’s friendliness and helpful nature, making guests' experiences generally pleasant.
Spa
Hotel i Aquapark Olender boasts an impressive spa and wellness area, highly praised by its guests. The spa area, including multiple saunas and a therapeutic massage center, is frequently highlighted for its excellence. The pool area is noted to be superb, adding an additional layer of relaxation and enjoyment. Guests particularly appreciate the various spa treatments available, emphasizing the therapeutic and relaxation massages as fabulous and worth attention. The aquapark itself is described as great and fantastic, providing an enjoyable experience for all visitors. However, there were occasional issues with the functioning of some facilities, such as a sauna not operational since the morning, but this seems to be a rare inconvenience amidst overwhelmingly positive feedback. Overall, the hotel’s spa and aquapark provide a rich, relaxing experience well regarded by its guests.
Pool
Hotel i Aquapark Olender boasts a fantastic aquatic experience, catering to visitors with its extensive pool and water park facilities. Guests express delight over the great water park adjacent to the hotel, which offers a rich array of attractions suitable for both adults and children. The spacious pool area includes a very large swimming pool, warm waters and exciting features like a water slide, elevating the visit for families and thrill-seekers alike.
The hotel ensures guests can fully enjoy these amenities with unlimited access throughout their stay, including on the day of check-out. This generous policy is highlighted as a significant benefit, granting extra leisure time without the rush. The possibility to use saunas, along with the wellness and spa areas, adds a layer of relaxation, making the pool zone not only fun but also a place to unwind.
Evenings might see an influx of external visitors, but the well-maintained facilities and overall atmosphere remain commendable. Overall, the pool and aqua park at Hotel i Aquapark Olender stand out as a definitive highlight, offering both excitement and tranquility.
Family
Hotel i Aquapark Olender has garnered enthusiastic praise from families, particularly highlighting its suitability for fun-filled family getaways and weekend trips. Guests emphasize the ample attractions for children, including a well-maintained swimming pool, an engaging playground and an exciting bowling alley. The hotel's family-friendly atmosphere, along with its spacious and fun game areas, creates an inviting environment for children of all ages. Parents frequently recommend this destination, noting the great pool and various activities that keep younger guests entertained and happy. Overall, the hotel stands out as an ideal spot for a memorable vacation with children.
3 Star
Hotel i Aquapark Olender offers great value for money, particularly for a three-star hotel standard. Guests appreciate the impressive features such as heated floors in the bathrooms, which are often unexpected in a hotel of this rating. Despite some minor issues like non-functioning lamps and a bit of dust on the bathroom floor, the overall quality is deemed excellent for its price range. Although there are occasional critiques regarding cleanliness and maintenance, the affordable rates make it a well-worth considering option for travelers.
Children's Pool
Hotel i Aquapark Olender offers a variety of attractions, particularly noted for its well-equipped children's pool. The indoor swimming pool features a cool water zone with lifeguards, ensuring safety for both adults and children. The rushing river attraction accommodates even the youngest guests, as seen with infants enjoying the circles. Families appreciate the numerous activities, including a small playground, beach volleyball courts, a bowling alley and a dedicated playroom. The pool area stands out with its extensive selection of child-friendly features, including slides and interactive water elements. Overall, the offerings at Hotel i Aquapark Olender provide a comprehensive and enjoyable experience for families with children.
Yes, Hotel i Aquapark Olender has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Pool Lap Lanes.
Yes, a spa is available at Hotel i Aquapark Olender.
No, Hotel i Aquapark Olender doesn't allow dogs.
No, parking facilities aren't available at Hotel i Aquapark Olender.