Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Novotel Toulouse Centre Compans Caffarelli delivers a strong performance across various categories, attracting numerous positive reviews from guests.
The hotel's prime location stands out as a major advantage. Nestled next to the serene Japanese Garden and a picturesque park, it offers a tranquil retreat close to the bustling city center. Guests appreciate the ease of access to downtown Toulouse, either by walking or a quick metro ride, making it convenient for both tourists and business travelers. Secure parking and a family-friendly atmosphere with child-friendly amenities further enhance its appeal.
Breakfast at the hotel is often highlighted as a key feature with guests praising the extensive buffet that includes both sweet and savory options. The outdoor breakfast area, overlooking a park and pool, adds to the overall pleasant dining experience. The quality and variety of food make it a standout part of the stay.
Dinner also receives favorable feedback with guests noting the good quality and reasonable prices of the meals. The cozy and luminous ambiance of the restaurant, lobby and bar area enhances the dining experience, despite some minor issues like a limited menu and service hiccups during peak times.
The rooms at Novotel Toulouse Centre Compans Caffarelli are generally well-received for their cleanliness, spaciousness and comfortable beds. Many highlight the modern furnishings and ample amenities, although some mention minor maintenance issues and occasional noise. Families might find the rooms a bit cramped when using extra beds, but overall, they are functional and comfortable.
Cleanliness is a strong point for the hotel with guests frequently praising the well-maintained and clean rooms, pool area and bedding. However, some reviews mention lapses in housekeeping, such as unclean balconies and insufficient vacuuming.
The staff at the hotel consistently garners high praise for their friendliness, helpfulness and professionalism. Guests appreciate their warm welcome, efficient handling of requests and multilingual capabilities, contributing to a pleasant and memorable stay.
Wi-Fi at the hotel is generally reliable and fast, though there are occasional mentions of inconsistency. The outdoor pool is appreciated for its cleanliness and pleasant ambiance, despite its small size and cold temperature.
Parking is secure and conveniently located, though the tight underground garage and cost can be challenging for some guests.
Family-friendliness is a particularly noted strength with numerous child-friendly facilities and activities, as well as a welcoming atmosphere for families with children. The spacious rooms and accommodating staff make it a recommended choice for families visiting Toulouse.
Beds receive positive feedback for their comfort and quality, contributing to a good night's sleep. Some guests find the sofa beds less comfortable, but overall, the bedding is well-received.
While some guests feel that the hotel falls short of its four-star rating with facilities and equipment more comparable to a three-star experience, the overall sentiment remains positive. The Novotel Toulouse Centre Compans Caffarelli offers a well-balanced mix of comfort, convenience and cleanliness, making it an attractive option for visitors exploring Toulouse. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Name of the pool:Main pool
Location of the pool:Outdoor pool
Is it a pool of special type?
normal one
Around the pool, there are also available:
Towels
Answers last updated by Novotel Toulouse Centre Compans Caffarelli
Superior Room with One Double Bed and Two Single BedsSatellite TV, a minibar and a sofa feature in these contemporary rooms.
Please note that the room rate is based on 3 guests. Maximum occupancy is 4 (see hotel policies).
Executive Room with Queen Bed and SofaSatellite TV, a minibar and a sofa feature in these contemporary rooms.
Please note that the room rate is based on 3 guests. Maximum occupancy is 4 (see hotel policies).
Superior double Room with one double bed or two single beds This double room features a minibar, sofa and air conditioning.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 (see hotel policies).
Superior room with One Double Bed and Double Sofa BedGuests will have a special experience as this triple room provides a private pool. Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The triple room offers air conditioning, a private entrance, soundproof walls, a minibar and a flat-screen TV with satellite channels. The unit offers 3 beds.
Superior room with One Double Bed and Single Sofa BedThis triple room features a flat-screen TV, private entrance ,air conditioning and minibar
Superior Double RoomThis double room features a private pool. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls and a minibar. The unit has 1 bed.
Suite with One Double Bed and One Double Sofa BedThe private pool is the standout feature of this suite. This suite is air-conditioned and has a private entrance, soundproof walls and a wardrobe. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
The Novotel Toulouse Centre Compans Caffarelli enjoys a prime location that makes it a standout choice for visitors to Toulouse. Situated next to the serene Japanese Garden and a picturesque park, the hotel offers a peaceful retreat within close proximity to the bustling city center. Guests appreciate the ease of access to downtown, either via a short walk or a quick metro ride, making it convenient for both tourists and business travelers.
The hotel’s central setting is highlighted by its tranquility and the green spaces surrounding it, providing a calm atmosphere despite being near the vibrant heart of Toulouse. Many reviews mention the facility's ideal placement for exploring the city's attractions, from the historical old town to the Canal du Midi, all within walking distance.
Transport connections are another strong point with the metro and airport in close reach making the hotel a practical choice for those traveling from afar. Additionally, the secure parking and proximity to key locations like the Pierre Baudis Japanese Garden and the city center make getting around straightforward.
Guests also praised the hotel’s well-considered amenities, including a delightful terrace with a small pool overlooking the park, which is perfect for unwinding after a day of sightseeing. The family-friendly atmosphere, complete with a child-friendly lobby offering various games and books, is noted as a bonus for those traveling with children.
Despite some minor concerns about noise and a few comments on the neighborhood's cleanliness due to pigeon activity, the overwhelming sentiment is positive. The Novotel Toulouse Centre Compans Caffarelli stands out for its excellent location, making it an attractive base for visitors wanting to experience Toulouse's charm and central attractions.
Breakfast
The breakfast experience at Novotel Toulouse Centre Compans Caffarelli consistently receives high praise from guests. Many reviews highlight the wide variety of choices available, including both sweet and savory options. The breakfast buffet is described as extensive, rich and exceptionally good with guests particularly impressed by the abundance and quality of the food on offer. The outdoor breakfast area, which overlooks a park and swimming pool, adds to the overall pleasant experience. Despite some feedback about the breakfast room being undersized and the cost being a bit high for some, the general consensus is that the breakfast is very good, hearty and offers good value for money. Guests frequently mention specific positive aspects such as the freshness and taste of the food, the impressive selection and the overall completeness of the breakfast buffet. Overall, the breakfast at Novotel Toulouse Centre Compans Caffarelli is considered a highlight of the stay with many guests describing it as perfect, fabulous and unforgettable.
Dinner
Dinner at Novotel Toulouse Centre Compans Caffarelli generally receives favorable feedback from guests, who find the evening meals to be of very good quality and reasonably priced. Guests appreciate the cozy and luminous atmosphere of the restaurant, lobby and bar area. Many praise the tasty dishes and refined cuisine, emphasizing the restaurant's value for money with offerings such as 50 euros for a family of three, including main courses and desserts.
However, not all experiences were perfect. Some guests noted that the menu was limited, particularly for children and that the food was sometimes lukewarm or not great. Feedback also mentioned that the menu is only available in French, causing some inconvenience for non-French speakers. There were occasional complaints about the dinner service being overwhelmed or temporary staff during mid-summer, which affected the overall experience.
Nonetheless, the general consensus points towards a very good dining experience, characterized by excellent dinner quality and a pleasant restaurant ambiance.
Rooms
Novotel Toulouse Centre Compans Caffarelli receives generally positive feedback for its rooms with guests particularly appreciative of their cleanliness and spaciousness. Many highlighted the large and comfortable beds, as well as the optimal room layouts that contribute to a pleasant stay. The rooms are often described as well-furnished and modern with some reviewers noting the cozy bathrooms and ample amenities like large televisions and separate toilets.
Families might find the rooms a bit tight when using extra beds, but overall, they are spacious and functional. The sunlit pool and the terrace overlooking a park add to the hotel's charm, although a few reviews mentioned cleanliness issues with the balconies and occasional maintenance problems.
Despite a few comments on outdated decor and minor issues with heating or air conditioning, the positive aspects like proximity to the airport and city center, very clean rooms and comfortable bedding stand out. The hotel provides a secure environment and a range of free activities for children, enhancing its appeal to families.
Overall, Novotel Toulouse Centre Compans Caffarelli seems to offer a good balance of comfort, convenience and cleanliness, making it a solid choice for visitors to Toulouse.
Beds
At Novotel Toulouse Centre Compans Caffarelli, guests generally find the beds to be a highlight of their stay. The hotel offers comfortable and large beds, which many guests have praised for their good quality bedding and superb mattresses. The comfort of the rooms, particularly with regard to the XXL beds, is frequently noted. Although there are some guests who mentioned that the beds were too firm or hard, the consensus leans towards comfort and quality.
The sofa beds, while convenient as they can accommodate up to two people, received mixed reviews with some finding them less comfortable. Overall, despite a few remarks about the pillow firmness and occasional dissatisfaction with the bedding, the majority of visitors appreciate the comfortable sleeping arrangements.
The general comfort and cleanliness of the bedding at Novotel Toulouse Centre, combined with the spacious rooms, contribute to a positive guest experience.
Cleanliness
Novotel Toulouse Centre Compans Caffarelli garners significant praise for its overall cleanliness from guests who have stayed at the hotel. Visitors frequently highlight the clean and spacious rooms, which are often described as modern and well-maintained. The hotel’s pool area also stands out as being particularly clean and a delight for guests. Additionally, the clean bedding and secure, well-kept parking are aspects that contribute positively to the guest experience. Furthermore, many appreciate the friendly and professional staff, who enhance the hotel's welcoming atmosphere.
However, some reviews indicate that there are areas for improvement. While the rooms and general facilities are typically clean, there are occasional lapses in housekeeping where rooms were not cleaned daily or thoroughly. Issues such as uncleaned balconies, remnants left in bathrooms and insufficient vacuuming in rooms have been pointed out. Guests also noted that some parts of the hotel, like the hallways, require better maintenance and that certain amenities, such as mugs at breakfast, were chipped.
Despite these sporadic issues, the hotel's commitment to cleanliness remains a strong point with many guests expressing satisfaction with the immaculate conditions of their rooms and the attention to detail in cleaning. The clean and well-placed facilities and the overall neatness of the hotel make it an appealing choice for travelers.
Staff
The staff at Novotel Toulouse Centre Compans Caffarelli consistently receives high praise from guests. They are described as exceptionally friendly, helpful and polite, often going out of their way to accommodate early check-ins or address guests' needs at all hours. The reception staff is noted for their professionalism and warm welcome, while the overall service is deemed top-notch, even in challenging situations like occasional staff shortages in the kitchen.
Guests frequently highlight the staff's kindness and attentiveness with many mentioning the team’s ability to handle requests efficiently and with a smile. The multilingual capabilities of the staff, particularly their good English, also contribute to a positive guest experience. Additionally, special recognition is given to the helpful and solution-oriented approach of the team, ensuring that any issues are promptly and effectively resolved.
Although some minor criticisms are noted, such as limited gluten-free options and occasional shortcomings in food service, the staff's friendliness and professionalism largely mitigate these concerns. Guests universally appreciate the accommodating and caring nature of the hotel's employees, making their stay pleasant and memorable.
Wi-Fi
The Wi-Fi at Novotel Toulouse Centre Compans Caffarelli generally receives positive feedback from guests. Most reviews highlight the ease of access and reliable, stable connection. Guests often describe the Wi-Fi as very good, efficient and fast, appreciating the good speed it offers. However, there are occasional mentions of poor experiences with the Wi-Fi, indicating inconsistency at times. Overall, the majority of reviews suggest that the Wi-Fi quality is commendable, supporting efficient use during stays.
Pool
The pool at Novotel Toulouse Centre Compans Caffarelli emerges as a key feature in guest reviews. Guests largely appreciate the outdoor pool, describing it as a great bonus, especially welcoming after a day of sightseeing. The pool area is noted for its pleasant and clean ambiance with a lovely view of the adjacent park, contributing to a family-friendly setting that kids particularly enjoy.
However, the pool does have some downsides. While people find it refreshing, it is not heated and is often described as quite cold. Additionally, it can get crowded quickly due to its small size and limited number of loungers, making space a bit of a premium. Despite these issues, the pool remains a highlight for many visitors, offering a nice spot for relaxation and a dip.
Parking
Parking at Novotel Toulouse Centre Compans Caffarelli has been a mixed experience for guests. Many appreciated the secure and convenient parking options directly under the hotel. The parking, although noted as secure and well-located, often felt tight and challenging to navigate, especially for larger vehicles. Peak times presented additional challenges with limited spots and some guests found it difficult to find available spaces. The underground garage was described as small and tight in general, making maneuverability difficult. While the secure parking added a sense of safety, the cost, noted at around €11 to €13 per night, was considered by some to be on the higher side. Despite these challenges, multiple parking options were available, including on-street parking and a secure public parking area. Overall, while secure and conveniently located, the parking at this hotel could benefit from more space and clearer navigation, particularly during busy periods.
Family
Novotel Toulouse Centre Compans Caffarelli stands out as an excellent choice for families visiting Toulouse. This hotel provides a welcoming and comfortable atmosphere with spacious and well-maintained rooms that cater to both adults and children. Families frequently praise the helpful, friendly and patient staff, who are particularly accommodating towards children. The hotel includes a dedicated play area in the reception, allowing kids to enjoy activities like billiards, Xbox and painting, while their parents relax or check-in.
The hotel offers numerous child-friendly facilities, including a children's pool and PlayStation, ensuring children remain entertained. Reviews highlight the provision of a children's menu at breakfast and a positive overall family-friendly environment characterized by the thoughtful setup and services. Additionally, family rooms are available, comfortably accommodating four people and providing a calm and pleasant stay for families and friends alike.
Despite a few minor issues such as small room sizes and occasional bathroom concerns, most reviews emphasize the hotel's excellent location, close to the center of Toulouse and the good English proficiency of the staff. Novotel Toulouse Centre Compans Caffarelli is highly recommended as a convenient and enjoyable destination for families, especially those with children, making it a perfect base for discovering Toulouse.
4 Star
The Novotel Toulouse Centre Compans Caffarelli has faced mixed feedback regarding its four-star rating from guests. Visitors found that, although the hotel meets the standard of a typical Novotel, it does not align with the four-star expectations they had. Issues were raised about the facilities and equipment not being up to the level advertised with some guests feeling that it was more comparable to a three-star experience rather than the four stars it claims. The services and amenities have also been described as insufficient for a hotel of this caliber with a few guests even suggesting that other hotels with lesser ratings, like an Ibis Style, might offer similar services. Despite these concerns about the four-star rating, there are positive remarks about its secure private parking and the hotel's location in a good area.
Business
Novotel Toulouse Centre Compans Caffarelli proves to be a commendable choice for business travelers. Strategically situated in a business area and not far from the city center, it boasts good business amenities and professional services. The hotel offers practical conference rooms suitable for business meetings and is conveniently close to the Toulouse convention center and the Toulouse School of Economics. Guests appreciate the clean and luminous exterior space next to the pool, contributing to a pleasant stay. Business travelers will find the professional and attentive staff, as well as the security of private parking, valuable during their business trips. The satisfactory meeting rooms add to the reasons why this hotel is considered good enough for business purposes.
Accessible
The Novotel Toulouse Centre Compans Caffarelli receives positive feedback regarding its accessibility features, making it a practical choice for guests with disabilities. The location is accessible with the nearest metro station only seven minutes away by foot. Clean and accessible rooms are frequently praised, emphasizing their spaciousness and suitability for different needs. The availability of elevators that provide straightforward access to the rooms ensures convenience. Staff receive commendation for their helpfulness, contributing to a comfortable stay. Accessible facilities and good amenities further enhance the experience, making it a family-friendly option. Despite a minor drawback of the garden being closed and an occasional small detour at night, the hotel's accessible location and well-thought-out features cater well to guests with disabilities.
Outdoor Pool
Nestled in the charming city of Toulouse, the Novotel Toulouse Centre Compans Caffarelli offers guests an inviting retreat with a standout feature - its outdoor pool. This pool is not just a spot for a refreshing dip but an enjoyable space for the whole family, particularly for kids who seem to love it. Framed by a luminous exterior space and complemented by a scenic view of the adjoining park, the pool area promises moments of relaxation and fun.
While the pool itself is relatively small, it is well-regarded as a delightful addition to the hotel's amenities. The terrace and the surrounding outdoor areas further enhance the experience, providing an agreeable setting for leisure. Compliments extend to the attentive and friendly staff, whose service is described as exceptional and the cleanliness of the hotel, which contributes to a pleasant stay.
Whether it’s the panoramic views from the pool or the family-friendly atmosphere, the outdoor pool area at Novotel Toulouse Centre Compans Caffarelli remains the highlight of this beautiful hotel.
Dog Friendly
Novotel Toulouse Centre Compans Caffarelli is noted for being a dog-friendly destination, welcoming pets and allowing them to stay with their owners. A fee is applicable for having dogs in the room, which typically amounts to either 13 or 15 euros per night, depending on the dog's size. Despite its pet-friendly status, the hotel appears to lack specific amenities tailored for dogs, which is a common point of feedback. While the overall environment is accommodating for pets, improvements in providing additional dog amenities could enhance the experience for guests traveling with their furry companions.
Yes, Novotel Toulouse Centre Compans Caffarelli has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Novotel Toulouse Centre Compans Caffarelli.
Yes, Novotel Toulouse Centre Compans Caffarelli welcomes dogs.
Yes, parking facilities are available at Novotel Toulouse Centre Compans Caffarelli.
Yes, Novotel Toulouse Centre Compans Caffarelli has a gym.