Hôtel & SPA Oceania L'Univers Tours
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Summary of reviewsHôtel & SPA Oceania L'Univers Tours is highly praised for its prime location in the heart of Tours, providing easy access to the city's main attractions, historic sites, shops and dining options. Guests appreciate the convenience of being close to transportation hubs and the ability to explore the charming old town on foot. The central yet peaceful setting ensures a well-connected and comfortable stay, enhanced by a beautifully decorated historical building.
The hotel's breakfast receives positive feedback for its extensive and high-quality offerings with a variety of fresh options to suit different dietary needs. The friendly and attentive staff and pleasant dining ambiance add to the appeal. Despite some concerns about the cost and occasional crowdedness, the breakfast experience is highly recommended.
While the dinner experience is mixed, it has its positive moments. Guests appreciate the excellent cuisine and professional service, though the limited menu and occasional quality issues can be disappointing. Some guests note the restaurant's unpredictable operation and high prices, but alternatives nearby mitigate this inconvenience.
The rooms at the hotel are spacious, comfortable and modern with high-quality bedding and large showers that provide a sense of luxury. Cleanliness is consistently highlighted, although there are occasional lapses. Despite minor issues with room service and the absence of certain amenities, the overall room experience is positive.
The hotel maintains high standards of cleanliness throughout its facilities, including the spa and public areas. Guests appreciate the spotless and well-maintained environment, even though some areas could benefit from minor updates.
The exceptional staff at the hotel are consistently described as friendly, professional and attentive. Guests commend the warm welcome, efficient service and helpful recommendations, which significantly enhance the overall experience.
WiFi experiences vary with many guests finding it satisfactory, while others report occasional issues with connectivity and speed.
The spa facilities are generally well-received for their cleanliness and range of amenities, including a pool, sauna, hammam and gym. Despite some technical issues and space constraints, the excellent massage services and relaxing atmosphere leave a positive impression.
The gym is modern and well-equipped but limited in variety. While appreciated for its amenities, it falls short for those seeking a comprehensive workout experience.
The pool receives mixed reviews with guests enjoying its well-maintained and accessible nature. However, temperature issues and occasional malfunctions are noted.
Parking facilities are convenient and secure, though some guests find the fees high. The ability to reserve spaces in advance is appreciated.
The hotel is family-friendly, offering spacious and accommodating family rooms and amenities. The welcoming atmosphere and easy accessibility make it a suitable choice for families, including those traveling with pets.
Overall, Hôtel & SPA Oceania L'Univers Tours is a well-regarded establishment, offering a blend of historical charm, modern comfort and exceptional service, making it a top choice for travelers visiting Tours.
Categories
The hotel's breakfast receives positive feedback for its extensive and high-quality offerings with a variety of fresh options to suit different dietary needs. The friendly and attentive staff and pleasant dining ambiance add to the appeal. Despite some concerns about the cost and occasional crowdedness, the breakfast experience is highly recommended.
While the dinner experience is mixed, it has its positive moments. Guests appreciate the excellent cuisine and professional service, though the limited menu and occasional quality issues can be disappointing. Some guests note the restaurant's unpredictable operation and high prices, but alternatives nearby mitigate this inconvenience.
The rooms at the hotel are spacious, comfortable and modern with high-quality bedding and large showers that provide a sense of luxury. Cleanliness is consistently highlighted, although there are occasional lapses. Despite minor issues with room service and the absence of certain amenities, the overall room experience is positive.
The hotel maintains high standards of cleanliness throughout its facilities, including the spa and public areas. Guests appreciate the spotless and well-maintained environment, even though some areas could benefit from minor updates.
The exceptional staff at the hotel are consistently described as friendly, professional and attentive. Guests commend the warm welcome, efficient service and helpful recommendations, which significantly enhance the overall experience.
WiFi experiences vary with many guests finding it satisfactory, while others report occasional issues with connectivity and speed.
The spa facilities are generally well-received for their cleanliness and range of amenities, including a pool, sauna, hammam and gym. Despite some technical issues and space constraints, the excellent massage services and relaxing atmosphere leave a positive impression.
The gym is modern and well-equipped but limited in variety. While appreciated for its amenities, it falls short for those seeking a comprehensive workout experience.
The pool receives mixed reviews with guests enjoying its well-maintained and accessible nature. However, temperature issues and occasional malfunctions are noted.
Parking facilities are convenient and secure, though some guests find the fees high. The ability to reserve spaces in advance is appreciated.
The hotel is family-friendly, offering spacious and accommodating family rooms and amenities. The welcoming atmosphere and easy accessibility make it a suitable choice for families, including those traveling with pets.
Overall, Hôtel & SPA Oceania L'Univers Tours is a well-regarded establishment, offering a blend of historical charm, modern comfort and exceptional service, making it a top choice for travelers visiting Tours.
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Hôtel & SPA Oceania L'Univers Tours boasts a prime location, consistently praised by guests. Nestled in the heart of Tours, the hotel provides easy access to the city's main attractions, including the historic center, the majestic cathedral and a variety of shops and restaurants. Its proximity to the train station and transportation hubs makes it convenient for travelers. Guests highlight the ability to explore the charming old town and local landmarks on foot, enjoying the numerous dining and cultural options nearby. The hotel's central setting ensures a quiet yet incredibly well-connected stay, perfect for both weekend getaways and extended visits. With seamless access to major roads and highways, as well as ample parking, the hotel offers both comfort and convenience in a beautifully decorated, historical building.
Guest reviews for the breakfast at Hôtel & SPA Oceania L'Univers Tours are overwhelmingly positive with many praising its extensive, varied and high-quality offerings. Guests enjoyed the delicious, hearty meals and appreciated the wide selection available at the buffet. The breakfast is frequently described as abundant, complete and well-stocked with a variety of fresh and tasty options to suit different dietary needs, including gluten-free accommodations.
Several reviewers highlighted the excellent service and pleasant ambiance in the dining room with particular mention of the friendly and attentive staff. Moreover, the hotel's central location and overall amenities added to the appeal of the breakfast experience.
However, some guests felt that the breakfast was too expensive for what was offered, noting that high prices did not always correlate with the value provided. Issues such as crowded and noisy breakfast rooms, especially during peak times and the use of powdered eggs in omelettes were points of criticism. Despite these minor drawbacks, the breakfast experience at Hôtel & SPA Oceania L'Univers Tours left a positive impression on most guests, making it highly recommended by many.
Dining at the Hôtel & SPA Oceania L'Univers Tours seems to be quite a mixed experience according to guest reviews. On the positive side, some guests have praised the restaurant, calling it very good and appreciating the excellent cuisine. They commend the chef for quality meals and highlight the professional and friendly servers, making dining a pleasant experience on those occasions.
However, several guests have pointed out that the restaurant often has a limited selection, which can be disappointing, especially for an extended stay. The menu appears to stay the same throughout the week, leaving little variety for those dining multiple times. Additionally, the portions for dinner, particularly desserts, have been noted as insufficient. There also seems to be a recurring issue with the freshness and quality of the ingredients used.
Another significant concern is the unpredictable operation of the restaurant. Guests have reported instances of it being closed without prior notice, including closures on weekends and certain days of the week due to staff shortages. This has forced guests to seek alternative dining options nearby, which, while convenient, does not compensate for the in-house dining experience they desired.
While some guests have found the restaurant to be a good value for money, others felt that the high prices did not match the average meal quality. Overall, while there are positive aspects to the dining experience at Hôtel & SPA Oceania L'Univers Tours, there are notable inconsistencies that could disappoint guests looking for reliable and varied in-house dining options.
Hôtel & SPA Oceania L'Univers Tours offers guests notably spacious and comfortable rooms, frequently highlighted for their cleanliness and modern amenities. The decor is tastefully designed with some rooms recently renovated to enhance the overall guest experience. High-quality bedding and large showers contribute to a sense of luxury and many reviews emphasize the tranquility and quietness of the rooms, providing a relaxing retreat in a central location.
However, there are a few areas for improvement. While the majority of rooms are well-maintained, some guests noted occasional lapses in housekeeping and maintenance, such as missed cleaning and minor wear and tear. Additionally, room service was considered overpriced by some and a few rooms lacked basic amenities like a mini fridge.
Despite these few drawbacks, the hotel largely succeeds in offering a delightful stay with its spacious, well-equipped rooms and attentive staff, making it a comfortable choice for travelers seeking a blend of modern comfort and elegant decor.
Hôtel & SPA Oceania L'Univers Tours seems to excel in providing an exceptional sleep experience for its guests. Many reviews highlight the spaciousness and comfort of the beds with descriptors ranging from huge to xxxxxL size, ensuring plenty of room for a restful night. The majority of guests found the beds extremely comfortable, praising the high-quality and ultra-comfortable bedding. The hotel features various bed sizes including king size and super king size, adding to the level of luxury and comfort.
Visitors frequently point out the excellent quality of the mattresses, noting that they are both comfortable and firm enough to provide adequate support, although a few mentioned they found the mattresses hard. The bedding itself receives high marks for its quality with terms like superb and exceptional frequently mentioned. Cleanliness is another aspect where the hotel scores high with many affirming that both the rooms and the beds are meticulously maintained.
In summary, Hôtel & SPA Oceania L'Univers Tours places significant emphasis on comfort and quality, especially evident in their choice of bedding and spacious, clean rooms. Guests can expect a restful and comfortable night's sleep, facilitated by the well-cared for, high-quality beds and linens.
Hôtel & SPA Oceania L'Univers Tours in Tours has earned praise for its cleanliness from numerous guests. The hotel's immaculate bathroom facilities stood out and the overall cleanliness of the hotel was often highlighted. The rooms were consistently described as spotless, spacious and well-maintained with many guests appreciating the attention to hygiene. The spa area and public spaces were also kept in pristine condition, alongside the beautiful and comfortable decor.
The hotel's lobby was frequently noted as clean and welcoming. The meticulous upkeep of the pool area added to the positive impressions and the staff's helpful and friendly demeanor contributed to a pleasant stay.
Despite occasional lapses in detailed cleaning, such as stains on walls or dirty seals on shower doors, the general consensus was that the hotel met high standards of cleanliness. Some reviewers mentioned areas for improvement, like needing a refresh in room decor and better upkeep of certain areas, but these comments were exceptions rather than the rule.
Overall, Hôtel & SPA Oceania L'Univers Tours is regarded as a clean, well-maintained and welcoming establishment, making it a solid choice for travelers seeking both comfort and hygiene during their stay in Tours.
'Hôtel & SPA Oceania L'Univers Tours' receives high praise for its exceptional staff, who are consistently described as friendly, professional and attentive. Guests frequently mention the warm welcome they receive upon arrival, highlighting the courteous and empathetic nature of the reception staff. Many reviews commend the helpfulness of the staff in providing recommendations and making arrangements, such as securing restaurant reservations and calling taxis.
The hotel’s team is noted for their efficiency and responsiveness, ensuring that guests' needs and requests are met promptly. Restaurant and bar staff are particularly acknowledged for their attentiveness and smiling demeanor, contributing to a pleasant dining experience. The hotel's personnel are characterized by their professionalism and kindness, creating a hospitable and welcoming atmosphere that enhances the overall stay.
A standout aspect is the staff’s ability to be both highly professional and genuinely friendly, which leaves a lasting positive impression on guests. Whether it’s the meticulous cleaning staff or the amiable receptionists, the service quality remains consistently high across all departments. The staff’s dedication to creating a welcoming environment is a significant factor that guests appreciate and remember, making 'Hôtel & SPA Oceania L'Univers Tours' a top choice for a comfortable and enjoyable stay.
Guests' experiences with the WiFi at Hôtel & SPA Oceania L'Univers Tours have been varied. While many appreciated the availability of good and complimentary WiFi, terms like fast, stable and very good were frequently used to describe their internet experience. However, there were also several mentions of weak, slow and spotty connections. Some guests noted that the WiFi dipped occasionally and was limited at times with several mentions of the internet not working in certain areas of the hotel. Despite some recurring issues, it seems that when the service was functioning well, guests found it satisfactory.
Hôtel & SPA Oceania L'Univers Tours generally garners positive feedback for its spa facilities, praised by many for being clean, well-maintained and offering a range of amenities including a pool, sauna, hammam and gym. Guests frequently appreciate the relaxing atmosphere and commend the quality and variety of spa services available. The spa area, although criticized for being small and occasionally crowded, is often noted as a significant highlight of the hotel experience.
The massage services receive high marks with several guests describing their treatments as exceptional and worth the visit. The spa's accessibility from 7 am to 11 pm is another point of favor for many guests, adding convenience to their stay.
However, several visitors express disappointment with the functional state of some spa features. Recurring issues such as a cold or malfunctioning jacuzzi, an out-of-service steam room and occasional closures have negatively impacted experiences. Additionally, some mention the pool being smaller than expected and facing difficulties accessing it due to a cumbersome staircase.
In summary, while the spa generally meets or exceeds expectations in terms of quality and maintenance, the small size and frequent technical issues detract from its overall appeal. Nonetheless, the positive aspects, especially the excellent massage services, often leave a lasting impression on guests.
The Hôtel & SPA Oceania L'Univers Tours offers a variety of fitness options that have received mixed reviews from guests. On the positive side, many have highlighted the gym as well-equipped and modern with some calling it a great facility. The combination of gym and spa amenities has also been appreciated. However, others have pointed out several areas for improvement. The gym is noted for its limited equipment, mainly restricted to cardio machines like bikes, rowing machines and ellipticals. There is a notable absence of free weights, weightlifting equipment and other essentials such as floor mats and exercise balls. Additionally, some guests have mentioned that the gym space is quite small and located next to the massage salon with noise from the fitness equipment being a common complaint. Overall, while the gym at Hôtel & SPA Oceania L'Univers Tours has its strengths, particularly in terms of modernity and integration with spa facilities, it falls short for those seeking a more comprehensive workout experience.
The pool at Hôtel & SPA Oceania L'Univers Tours receives mixed reviews from guests with many highlighting its appealing aspects. Descriptions frequently mention a nice, well-maintained pool that's particularly enjoyable during rainy weather. Guests appreciate the indoor pool's accessibility and extended hours, often noting it as a relaxing addition to their stay, complete with a spa and hot tub area. The pool's setting and layout, which includes transparent windows, add to its charm.
However, several reviews criticize the pool's temperature, describing it as too cold despite claims of it being heated. This temperature issue extends to the jacuzzi, which many found to be non-functional or not warm enough. Additionally, some guests found the pool area to be on the smaller side and expressed disappointment when both the pool and jacuzzi malfunctioned. Despite these concerns, the pool remains a notable feature of the hotel, offering good value and a pleasant experience when in proper working condition.
Hôtel & SPA Oceania L'Univers Tours offers a range of parking options, which are generally well-received by guests. The hotel features convenient and secure underground parking, often highlighted as a bonus. Despite being somewhat tight, the parking is praised for its safety and ease of access. The opportunity to reserve a parking space in advance is appreciated, as parking availability can be limited. However, some guests find the parking fees to be on the higher side and noted the importance of being informed about these charges upfront. Nonetheless, the secure and private nature of the parking facilities contributes positively to the overall experience at the hotel.
Hôtel & SPA Oceania L'Univers Tours is a great destination for families seeking a comfortable and accommodating stay. With family rooms that are both spacious and well-equipped, families can enjoy a relaxing environment. The hotel excels in offering family-friendly amenities such as baby cots and even a dog's drinking bowl for those traveling with pets.
The atmosphere is welcoming to families, ensuring an ideal environment for both short trips and extended family vacations. Reviews highlight the property's cleanliness and easy accessibility, making it suitable for guests of all ages, including toddlers. The availability of family bookings and easily accessible rooms adds to the convenience.
Families can enjoy a nice stay with the generously portioned breakfast that is perfect for children. The additional pool area specifically designed for kids provides a great way for younger guests to have fun and stay entertained. Also beneficial is the option to have dining requests catered to, which can make meals more enjoyable and stress-free, although some reviews note limited dining options for larger family groups.
Despite a few minor setbacks, such as occasional noise from children and limited dining options for family groups, the hotel’s family-centric facilities, including a family-friendly pool and a well-kept environment, make it a favorable destination. Those considering a family trip will find Hôtel & SPA Oceania L'Univers Tours to be an accommodating and approachable option, perfect for an enjoyable family stay.
The surroundings of Hôtel & SPA Oceania L'Univers Tours offer an exceptional experience for those interested in nightlife. Guests praised the abundance of choices in restaurants, bars and sights, making it an enjoyable destination for nighttime activities. The hotel's location is frequently noted as ideal and good for nightlife, being close to downtown hotspots and centrally located to bars. Visitors highlighted the active nightlife and recommended the area for those seeking vibrant evening entertainment. The proximity to numerous bars and the walkable nature of the area add to its appeal, allowing guests to easily explore and enjoy the nightlife offerings. The hotel's position enhances its convenience for a night out, whether heading to a bar or a restaurant, solidifying its reputation as a great spot for nighttime activities.
Hôtel & SPA Oceania L'Univers Tours is a clean and well-maintained establishment that has garnered a mix of opinions regarding its four-star rating. The hotel features impressive amenities and a striking entrance, adding to its appeal. Guests have praised the good value it offers and the well-arranged facilities, contributing to a generally high-quality experience.
While some visitors find the accommodations and services to meet the luxurious standards expected of a four-star hotel, others feel that it falls short in certain aspects. Criticisms have been directed towards the room conditions and the overall ambiance, which some describe as more befitting a three-star hotel. The decoration has been noted as somewhat old-fashioned and there are complaints about the lack of parking facilities.
Despite these mixed reviews, many guests enjoy their stay, highlighting the strong international channels and the high standard of the fourth-floor rooms. Overall, while there are areas for improvement, the hotel often meets the expectations associated with its four-star rating.
'Hôtel & SPA Oceania L'Univers Tours' has received substantial praise from business travelers for its facilities and services tailored to their needs. The hotel is highly recommended for corporate stays with guests highlighting its well-equipped business center, conference rooms and overall business-friendly ambiance. The availability of meeting rooms and conference space makes it ideal for hosting groups and seminars.
Travelers appreciate the business amenities, including a strong desk setup and high-speed internet, which are essential for uninterrupted work. The hotel's central location further enhances its appeal as a convenient stop for travelers on business trips.
The establishment's business-focused environment meets the demands of corporate visitors, offering appropriate accommodations and facilities. Guests have consistently described it as a great place to stay for business purposes with particular commendations for the rooms designed to cater to professionals. The overall feedback underscores the hotel's suitability for business travelers, making it a frequent choice for those visiting Tours for corporate engagements.
Hôtel & SPA Oceania L'Univers Tours stands out for its commendable accessibility features, making it an excellent choice for guests with disabilities. The property offers comprehensive amenities, ensuring a comfortable stay for those with limited mobility. Guests have praised its wheelchair-friendly facilities, including accessible entrances and rooms specifically designed to accommodate disabled guests. The hotel's compliance with accessibility standards is evident with features such as ramps and easy-entry pools receiving special mention.
Visitors have highlighted good accessibility options and easy access to services, including parking and internal navigation around the hotel. The design caters well to wheelchair users, providing seamless access throughout the entire property. Reviews frequently cite the hotel's strategic location, accessible directly from the highway, adding another layer of convenience for travelers with disabilities.
Overall, the accessible facilities, from rooms to pool areas, ensure that Hôtel & SPA Oceania L'Univers Tours is well-suited for individuals with varied disability needs, offering both ease and comfort for an enjoyable stay.
The heated pool at Hôtel & SPA Oceania L'Univers Tours is a standout feature for guests, frequently praised for its consistently pleasant temperature and relaxing ambiance. The luxury of a covered and heated indoor pool allows for year-round enjoyment, offering a perfect spot for relaxation regardless of the weather. Many guests found the heated pool area to be particularly enjoyable and a valuable addition to their stay, enhancing the overall spa experience. However, it's worth noting that a few guests did experience issues with the pool heating and cleanliness, suggesting that maintenance could occasionally be inconsistent. Nevertheless, the positive aspects of the heated pool area generally contribute to a satisfying visit to the hotel.
The Hôtel & SPA Oceania L'Univers Tours boasts a notable feature that enhances its guests' experiences: the indoor pool. Visitors frequently highlight the convenience and charm of the pool, appreciating its availability for relaxation and its extended hours. The heated indoor pool is often described as great, adding to the appeal of the spa area. Additionally, while feedback about the pool's cleanliness is primarily positive, a few reviews noted occasional lapses in tidiness.
Guests appreciate the ambiance of the indoor pool area, which is often paired with a hammam for a more comprehensive relaxation experience. The pool's location within the indoor spa area contributes to a peaceful atmosphere, perfect for unwinding. Moreover, the pool is accessible during check-in hours from 12 pm to 3 pm, offering an early opportunity for guests to relax.
Despite some mentions of the pool being small, the overall sentiment is that the indoor pool adds significant value to the hotel stay, providing a soothing and enjoyable amenity for all ages.
Hôtel & SPA Oceania L'Univers Tours stands as a beacon of rich history and old-world charm, making it an ideal stay for history enthusiasts. Located in a historic building that beautifully captures the art deco style, the hotel seamlessly blends historical decor with modern comfort. Its prime location, very central and close to the historic city center and the cathedral, offers easy access to a plethora of historical sites. The hotel, a majestic presence from the Belle Époque era, has been meticulously renovated to incorporate modern luxury without losing its historic ambiance. Guests appreciate its authentic old-world charm and character, describing it as a perfect spot for those keen to explore the rich history of Tours. The combination of an affordable stay in the historic center and its deep-rooted historical significance makes Hôtel & SPA Oceania L'Univers Tours a highly recommended destination for history lovers.
Hôtel & SPA Oceania L'Univers Tours consistently receives positive feedback for being an ideal honeymoon destination. Guests commend the hotel’s romantic atmosphere and luxurious amenities, making it perfect for couples. The honeymoon suites and packages are especially recommended, contributing to a memorable and intimate stay. Many reviews highlight the hotel as a top choice for those celebrating their honeymoon, praising its charming and romantic vibe. Overall, the hotel is recognized as a great place for honeymooners looking for a special and luxurious experience.
Hôtel & SPA Oceania L'Univers Tours stands out as a luxurious destination, consistently praised for its high-end services and elegant furnishings. Guests are enveloped in a neat and luxurious atmosphere, complemented by a beautifully decorated interior. The hotel is described as the ideal place for a luxury stay or vacation, offering a wealth of luxury amenities and accommodations that enhance the overall experience.
One highlight is the luxurious pool, gym, sauna and spa areas, particularly the high-quality massage area that adds to the indulgent experience. The super king size bedrooms and luxurious bathroom extras ensure a comfortable and extravagant stay. The hotel's restaurant is noted for offering fresh and delightful options, further adding to the luxurious appeal. Overall, Hôtel & SPA Oceania L'Univers Tours is characterized by its high-end services, great service and a setting that exudes a luxurious feel, making it a total delight for those seeking an upscale getaway.
Hôtel & SPA Oceania L'Univers Tours offers an ideal atmosphere for couples seeking a romantic escape. Guests consistently praise the intimate and romantic setting, noting the perfect ambiance of both the hotel and rooms. The classic old decor contributes to a cozy and relaxed atmosphere, complemented by areas with fireplaces ideal for quiet, intimate conversations. The hotel is frequently described as perfect for a romantic weekend or getaway with many highlighting the romantic dinners and the overall romantic vibe as standout features. Overall, the hotel is great for romantic stays and provides a charming, relaxed environment that is ideal for couples.
Hôtel & SPA Oceania L'Univers Tours is highly praised for its dog-friendly environment. The hotel welcomes pets and provides specific accommodations for them, including drinking bowls for dogs. It features specific floors dedicated to guests with pets, ensuring a comfortable stay for both owners and their dogs. Public areas are also dog-friendly and pets are allowed in various parts of the hotel. Although there is a daily rate of 20€ for dogs, many guests find the amenities and services perfect for dog owners. Overall, it's a great pet-friendly place, ideal for travelers who wish to bring their furry companions along.
Location Show Map
Location
Breakfast
Several reviewers highlighted the excellent service and pleasant ambiance in the dining room with particular mention of the friendly and attentive staff. Moreover, the hotel's central location and overall amenities added to the appeal of the breakfast experience.
However, some guests felt that the breakfast was too expensive for what was offered, noting that high prices did not always correlate with the value provided. Issues such as crowded and noisy breakfast rooms, especially during peak times and the use of powdered eggs in omelettes were points of criticism. Despite these minor drawbacks, the breakfast experience at Hôtel & SPA Oceania L'Univers Tours left a positive impression on most guests, making it highly recommended by many.
Dinner
However, several guests have pointed out that the restaurant often has a limited selection, which can be disappointing, especially for an extended stay. The menu appears to stay the same throughout the week, leaving little variety for those dining multiple times. Additionally, the portions for dinner, particularly desserts, have been noted as insufficient. There also seems to be a recurring issue with the freshness and quality of the ingredients used.
Another significant concern is the unpredictable operation of the restaurant. Guests have reported instances of it being closed without prior notice, including closures on weekends and certain days of the week due to staff shortages. This has forced guests to seek alternative dining options nearby, which, while convenient, does not compensate for the in-house dining experience they desired.
While some guests have found the restaurant to be a good value for money, others felt that the high prices did not match the average meal quality. Overall, while there are positive aspects to the dining experience at Hôtel & SPA Oceania L'Univers Tours, there are notable inconsistencies that could disappoint guests looking for reliable and varied in-house dining options.
Rooms
However, there are a few areas for improvement. While the majority of rooms are well-maintained, some guests noted occasional lapses in housekeeping and maintenance, such as missed cleaning and minor wear and tear. Additionally, room service was considered overpriced by some and a few rooms lacked basic amenities like a mini fridge.
Despite these few drawbacks, the hotel largely succeeds in offering a delightful stay with its spacious, well-equipped rooms and attentive staff, making it a comfortable choice for travelers seeking a blend of modern comfort and elegant decor.
Beds
Visitors frequently point out the excellent quality of the mattresses, noting that they are both comfortable and firm enough to provide adequate support, although a few mentioned they found the mattresses hard. The bedding itself receives high marks for its quality with terms like superb and exceptional frequently mentioned. Cleanliness is another aspect where the hotel scores high with many affirming that both the rooms and the beds are meticulously maintained.
In summary, Hôtel & SPA Oceania L'Univers Tours places significant emphasis on comfort and quality, especially evident in their choice of bedding and spacious, clean rooms. Guests can expect a restful and comfortable night's sleep, facilitated by the well-cared for, high-quality beds and linens.
Cleanliness
The hotel's lobby was frequently noted as clean and welcoming. The meticulous upkeep of the pool area added to the positive impressions and the staff's helpful and friendly demeanor contributed to a pleasant stay.
Despite occasional lapses in detailed cleaning, such as stains on walls or dirty seals on shower doors, the general consensus was that the hotel met high standards of cleanliness. Some reviewers mentioned areas for improvement, like needing a refresh in room decor and better upkeep of certain areas, but these comments were exceptions rather than the rule.
Overall, Hôtel & SPA Oceania L'Univers Tours is regarded as a clean, well-maintained and welcoming establishment, making it a solid choice for travelers seeking both comfort and hygiene during their stay in Tours.
Staff
The hotel’s team is noted for their efficiency and responsiveness, ensuring that guests' needs and requests are met promptly. Restaurant and bar staff are particularly acknowledged for their attentiveness and smiling demeanor, contributing to a pleasant dining experience. The hotel's personnel are characterized by their professionalism and kindness, creating a hospitable and welcoming atmosphere that enhances the overall stay.
A standout aspect is the staff’s ability to be both highly professional and genuinely friendly, which leaves a lasting positive impression on guests. Whether it’s the meticulous cleaning staff or the amiable receptionists, the service quality remains consistently high across all departments. The staff’s dedication to creating a welcoming environment is a significant factor that guests appreciate and remember, making 'Hôtel & SPA Oceania L'Univers Tours' a top choice for a comfortable and enjoyable stay.
Wi-Fi
Spa
The massage services receive high marks with several guests describing their treatments as exceptional and worth the visit. The spa's accessibility from 7 am to 11 pm is another point of favor for many guests, adding convenience to their stay.
However, several visitors express disappointment with the functional state of some spa features. Recurring issues such as a cold or malfunctioning jacuzzi, an out-of-service steam room and occasional closures have negatively impacted experiences. Additionally, some mention the pool being smaller than expected and facing difficulties accessing it due to a cumbersome staircase.
In summary, while the spa generally meets or exceeds expectations in terms of quality and maintenance, the small size and frequent technical issues detract from its overall appeal. Nonetheless, the positive aspects, especially the excellent massage services, often leave a lasting impression on guests.
Gym
Pool
However, several reviews criticize the pool's temperature, describing it as too cold despite claims of it being heated. This temperature issue extends to the jacuzzi, which many found to be non-functional or not warm enough. Additionally, some guests found the pool area to be on the smaller side and expressed disappointment when both the pool and jacuzzi malfunctioned. Despite these concerns, the pool remains a notable feature of the hotel, offering good value and a pleasant experience when in proper working condition.
Parking
Family
The atmosphere is welcoming to families, ensuring an ideal environment for both short trips and extended family vacations. Reviews highlight the property's cleanliness and easy accessibility, making it suitable for guests of all ages, including toddlers. The availability of family bookings and easily accessible rooms adds to the convenience.
Families can enjoy a nice stay with the generously portioned breakfast that is perfect for children. The additional pool area specifically designed for kids provides a great way for younger guests to have fun and stay entertained. Also beneficial is the option to have dining requests catered to, which can make meals more enjoyable and stress-free, although some reviews note limited dining options for larger family groups.
Despite a few minor setbacks, such as occasional noise from children and limited dining options for family groups, the hotel’s family-centric facilities, including a family-friendly pool and a well-kept environment, make it a favorable destination. Those considering a family trip will find Hôtel & SPA Oceania L'Univers Tours to be an accommodating and approachable option, perfect for an enjoyable family stay.
Nightlife
4 Star
While some visitors find the accommodations and services to meet the luxurious standards expected of a four-star hotel, others feel that it falls short in certain aspects. Criticisms have been directed towards the room conditions and the overall ambiance, which some describe as more befitting a three-star hotel. The decoration has been noted as somewhat old-fashioned and there are complaints about the lack of parking facilities.
Despite these mixed reviews, many guests enjoy their stay, highlighting the strong international channels and the high standard of the fourth-floor rooms. Overall, while there are areas for improvement, the hotel often meets the expectations associated with its four-star rating.
Business
Travelers appreciate the business amenities, including a strong desk setup and high-speed internet, which are essential for uninterrupted work. The hotel's central location further enhances its appeal as a convenient stop for travelers on business trips.
The establishment's business-focused environment meets the demands of corporate visitors, offering appropriate accommodations and facilities. Guests have consistently described it as a great place to stay for business purposes with particular commendations for the rooms designed to cater to professionals. The overall feedback underscores the hotel's suitability for business travelers, making it a frequent choice for those visiting Tours for corporate engagements.
Accessible
Visitors have highlighted good accessibility options and easy access to services, including parking and internal navigation around the hotel. The design caters well to wheelchair users, providing seamless access throughout the entire property. Reviews frequently cite the hotel's strategic location, accessible directly from the highway, adding another layer of convenience for travelers with disabilities.
Overall, the accessible facilities, from rooms to pool areas, ensure that Hôtel & SPA Oceania L'Univers Tours is well-suited for individuals with varied disability needs, offering both ease and comfort for an enjoyable stay.
Heated Pool
Indoor Pool
Guests appreciate the ambiance of the indoor pool area, which is often paired with a hammam for a more comprehensive relaxation experience. The pool's location within the indoor spa area contributes to a peaceful atmosphere, perfect for unwinding. Moreover, the pool is accessible during check-in hours from 12 pm to 3 pm, offering an early opportunity for guests to relax.
Despite some mentions of the pool being small, the overall sentiment is that the indoor pool adds significant value to the hotel stay, providing a soothing and enjoyable amenity for all ages.
Historic
Honeymoon
Luxury
One highlight is the luxurious pool, gym, sauna and spa areas, particularly the high-quality massage area that adds to the indulgent experience. The super king size bedrooms and luxurious bathroom extras ensure a comfortable and extravagant stay. The hotel's restaurant is noted for offering fresh and delightful options, further adding to the luxurious appeal. Overall, Hôtel & SPA Oceania L'Univers Tours is characterized by its high-end services, great service and a setting that exudes a luxurious feel, making it a total delight for those seeking an upscale getaway.
Romantic
Dog Friendly
Yes, Hôtel & SPA Oceania L'Univers Tours has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hôtel & SPA Oceania L'Univers Tours.
Yes, Hôtel & SPA Oceania L'Univers Tours welcomes dogs.
Yes, parking facilities are available at Hôtel & SPA Oceania L'Univers Tours.
Yes, Hôtel & SPA Oceania L'Univers Tours has a gym.
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