Ballyroe Heights Hotel
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Summary of reviewsBallyroe Heights Hotel is highly regarded by guests for its exceptional location, situated just outside of Tralee amidst the serene Irish countryside. The elevated position offers stunning views from various parts of the property, contributing to a relaxed and picturesque ambiance. This makes it an ideal base for exploring nearby attractions such as the Dingle Peninsula and local beaches.
The breakfast experience at Ballyroe Heights Hotel receives widespread acclaim for its variety, quality and generous portions. Guests particularly enjoy the full Irish breakfast and freshly cooked-to-order dishes, complimented by the beautiful sunrise views observed while dining. Despite some minor organizational issues, the breakfast staff is praised for their friendly and obliging service, making the overall experience enjoyable.
Dinner at the hotel similarly receives high praise for its excellent food quality, variety and presentation. The attentive and helpful service enhances the dining experience, whether in the restaurant or enjoying bar food. Although some guests noted the restaurant meals as overpriced or occasionally underwhelming, the general sentiment remains positive with many describing the food as brilliant and unforgettable.
Guests find the rooms spacious, clean and comfortable with modern touches and appealing decor. Many reviews highlight the beautiful views from rooms with balconies. While there are a few complaints about room temperature and lighting, the overall feedback on room quality is commendatory, emphasizing cleanliness and comfort.
Cleanliness is a standout feature at Ballyroe Heights Hotel, frequently described as "spotless" across both private rooms and common areas. The hotel's high standards of maintenance and modern facilities contribute to this positive impression, ensuring a comfortable stay for visitors.
The staff at Ballyroe Heights Hotel receive numerous accolades for their exceptional friendliness and professionalism. From the welcoming reception to the attentive waitstaff, guests consistently note the team's helpful and positive attitude, contributing significantly to the overall appeal of the hotel.
However, the hotel’s wifi service appears inconsistent with mixed reviews regarding internet speed and availability. While some guests report satisfactory connectivity, others experience significant issues, indicating a need for improvement in this area.
Parking is generally abundant and convenient, although some guests have faced difficulties finding a spot during peak times. Nevertheless, the overall sentiment remains positive, appreciating the ample and accessible parking options.
Ballyroe Heights Hotel caters well to families with child-friendly dining options and accommodating staff. Despite some room size constraints and the lack of a play area, the hotel’s efforts to cater to children’s needs enhance the family experience.
Bed comfort is variable with many guests finding the beds comfortable and clean, while others report issues like hardness or discomfort. This mixed feedback suggests that some bedding may benefit from upgrades to ensure a consistently restful night for all visitors.
As a three-star hotel, Ballyroe Heights Hotel meets expectations, occasionally regarded as offering a four-star experience. While the absence of amenities like a gym or swimming pool and some dated decor are noted, the hotel's overall service quality remains commendable.
The hotel also serves business travelers well, featuring well-equipped meeting rooms and professional services. The efficient check-in process and supportive business facilities make it a suitable choice for professional stays.
Accessibility is generally good with features like ramps and wheelchair-friendly entrances. However, there is room for enhancing these facilities further to ensure comprehensive support for all guests.
Overall, Ballyroe Heights Hotel provides a generally positive experience, combining beautiful location, excellent dining, comfortable rooms and friendly service, creating a welcoming environment for all types of travelers.
Categories
The breakfast experience at Ballyroe Heights Hotel receives widespread acclaim for its variety, quality and generous portions. Guests particularly enjoy the full Irish breakfast and freshly cooked-to-order dishes, complimented by the beautiful sunrise views observed while dining. Despite some minor organizational issues, the breakfast staff is praised for their friendly and obliging service, making the overall experience enjoyable.
Dinner at the hotel similarly receives high praise for its excellent food quality, variety and presentation. The attentive and helpful service enhances the dining experience, whether in the restaurant or enjoying bar food. Although some guests noted the restaurant meals as overpriced or occasionally underwhelming, the general sentiment remains positive with many describing the food as brilliant and unforgettable.
Guests find the rooms spacious, clean and comfortable with modern touches and appealing decor. Many reviews highlight the beautiful views from rooms with balconies. While there are a few complaints about room temperature and lighting, the overall feedback on room quality is commendatory, emphasizing cleanliness and comfort.
Cleanliness is a standout feature at Ballyroe Heights Hotel, frequently described as "spotless" across both private rooms and common areas. The hotel's high standards of maintenance and modern facilities contribute to this positive impression, ensuring a comfortable stay for visitors.
The staff at Ballyroe Heights Hotel receive numerous accolades for their exceptional friendliness and professionalism. From the welcoming reception to the attentive waitstaff, guests consistently note the team's helpful and positive attitude, contributing significantly to the overall appeal of the hotel.
However, the hotel’s wifi service appears inconsistent with mixed reviews regarding internet speed and availability. While some guests report satisfactory connectivity, others experience significant issues, indicating a need for improvement in this area.
Parking is generally abundant and convenient, although some guests have faced difficulties finding a spot during peak times. Nevertheless, the overall sentiment remains positive, appreciating the ample and accessible parking options.
Ballyroe Heights Hotel caters well to families with child-friendly dining options and accommodating staff. Despite some room size constraints and the lack of a play area, the hotel’s efforts to cater to children’s needs enhance the family experience.
Bed comfort is variable with many guests finding the beds comfortable and clean, while others report issues like hardness or discomfort. This mixed feedback suggests that some bedding may benefit from upgrades to ensure a consistently restful night for all visitors.
As a three-star hotel, Ballyroe Heights Hotel meets expectations, occasionally regarded as offering a four-star experience. While the absence of amenities like a gym or swimming pool and some dated decor are noted, the hotel's overall service quality remains commendable.
The hotel also serves business travelers well, featuring well-equipped meeting rooms and professional services. The efficient check-in process and supportive business facilities make it a suitable choice for professional stays.
Accessibility is generally good with features like ramps and wheelchair-friendly entrances. However, there is room for enhancing these facilities further to ensure comprehensive support for all guests.
Overall, Ballyroe Heights Hotel provides a generally positive experience, combining beautiful location, excellent dining, comfortable rooms and friendly service, creating a welcoming environment for all types of travelers.
Hotel with EV Charging Stations
Family Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Ballyroe Heights Hotel is praised for its exceptional location, offering stunning views of the Irish countryside and serene surroundings. The hotel is conveniently situated just outside of Tralee, making it an ideal base for exploring the Dingle Peninsula, Shannon Estuary and nearby beaches like Banna Strand and Fenit. Guests appreciate the peaceful and quiet setting, away from the hustle and bustle, yet close enough to the town for easy access to amenities and attractions.
The elevated position of the hotel provides magnificent views from various parts of the property, including rooms, the breakfast area and the dining room. Visitors highlight the scenic vistas and beautiful gardens, contributing to the overall relaxed and picturesque ambiance.
Whether for its proximity to Tralee town (just a short drive away) or its advantageous location for day trips, Ballyroe Heights Hotel serves as an excellent starting point for sightseeing around County Kerry. Despite its slightly remote location, the tranquility, accessibility and breathtaking scenery make it a highly recommended spot for travelers.
The breakfast experience at Ballyroe Heights Hotel receives widespread acclaim, frequently described with terms like "exceptional," "excellent," and "fantastic." Guests were particularly impressed by the variety and quality of options available, including a top-notch full Irish breakfast and freshly cooked-to-order dishes. Many enjoyed stunning views, such as watching the sunrise while dining, which added to the overall pleasant experience.
Portion sizes were generally generous and satisfying with many calling the breakfast hearty. The hotel caters well to both adults and children, providing a significant range of choices that also includes gluten-free options. Freshly cooked hot breakfasts were a highlight, often noted for their delicious and balanced flavors.
Despite a few minor criticisms—like the lack of cappuccino, occasional disorganization and depleted juice supplies—the overall sentiment remains positive. The breakfast staff received praise for their friendly and obliging service, even though there were occasional delays. Some issues were noted about the breakfast room being cramped or too busy, but these were offset by the quality and enjoyment of the meal.
The breakfast at the Ballyroe Heights Hotel generally leaves a lasting impression on guests, contributing significantly to the overall enjoyment of their stay.
Ballyroe Heights Hotel offers a noteworthy dining experience that guests generally find to be very positive. The hotel's restaurant consistently receives high praise for its excellent and delicious food with many diners commenting on the wonderful quality and presentation. Diners particularly enjoyed the evening meals, highlighting the good selection and variety on the menu. Dining at the hotel is complemented by exceptional service from the attentive and helpful staff. Many guests also appreciated the experience in the bar, noting the quality of the bar food and the ambiance with some even preferring the bar food over restaurant options.
However, some guests felt the restaurant's meals were overpriced and noted a few instances of sloppy service or food that did not meet their expectations. Feedback on portion sizes varied with some guests feeling that the smaller portions detracted from their dining experience. A consistent suggestion was for more variety and frequent changes to the dinner menu to keep it enticing.
Overall, guests enjoyed their meals and often described the food as brilliant, fabulous and unforgettable, solidifying Ballyroe Heights Hotel's reputation for excellent dining. The combination of good food, nice ambiance and quality service makes it a recommended spot for both hotel guests and visitors.
The rooms at Ballyroe Heights Hotel have garnered commendable feedback from guests. The consensus points to spacious, well-cleaned and comfortable accommodations with many appreciating the lovely decor and modern touches. Numerous reviews highlight the ample size of the rooms with several guests enjoying rooms with balconies and beautiful views. Cleanliness is a recurring theme with many describing the rooms as spotless and well-maintained. Comfortable beds and effective room furnishings add to the positive experience.
Despite the general praise, a few guests noted some issues. A recurring complaint is the temperature with some rooms being too warm or stuffy and a few reviews mention occasional problems with room lighting and air flow. There were also mentions of dated decor in certain rooms and variance in room quality. Overall, guests found the rooms to meet standards of comfort and spaciousness, often exceeding expectations for cleanliness and views.
Ballyroe Heights Hotel offers a mixed experience when it comes to bed comfort. Many guests have highlighted the comfort of the beds with mentions of comfortable and even very comfortable beds being common. Several guests appreciated the large bed sizes and warm, clean bedding, some even describing the mattresses as top quality. Soft pillows and nice warm blankets added to the positive sleep experience for some.
However, not all visitors had a restful night. A significant number reported issues with the beds being too hard, lumpy or simply uncomfortable, sometimes even for children. There were multiple notes on uncomfortable pillows and the need for mattress upgrades. Some guests experienced problems with beds being too small or feeling worn out. Despite these concerns, those who found the beds comfortable often enjoyed a fantastic night's sleep.
Overall, while many guests had a pleasant and comfortable experience, there are areas needing improvement to ensure a consistently good night's rest for all visitors.
Ballyroe Heights Hotel has garnered widespread praise for its exceptional cleanliness across various facets of the property. Guests frequently noted that the hotel is not only very clean but also maintained to a high standard with spotless bathrooms and pristine rooms. The term "spotless" appears consistently in reviews, emphasizing the immaculate condition of both individual rooms and common areas.
Many visitors appreciated the hotel's modern and well-kept facilities, describing it as the cleanest hotel they have ever stayed in. The rooms, in particular, were highlighted for their cleanliness and comfort with several reviews mentioning freshened-up rooms and clean, comfortable beds. The hotel's cleaning standards received accolades with specific mention of scrupulously clean rooms and every surface being thoroughly cleaned.
Overall, the cleanliness of Ballyroe Heights Hotel leaves a lasting positive impression on its guests, who find the hotel to be exceptionally well-maintained and tidy, complementing its modern and comfortable ambiance.
Ballyroe Heights Hotel has garnered numerous accolades regarding its staff, frequently highlighted for their exceptional friendliness and helpful demeanor. Guests consistently describe the team as excellent, professional and efficient. The positive experience begins at check-in with reception staff often being labeled as welcoming and accommodating. Many reviews note that every member of the hotel staff—from dining to housekeeping—exudes a polite and pleasant attitude.
Furthermore, the hotel's personnel are praised for being attentive and obliging, readily assisting guests and ensuring a smooth experience. The front desk staff in particular receive commendations for their friendly and professional service. Dining services also stand out with waitstaff being described as lovely, cheerful and efficient.
Despite a few isolated incidents of defensiveness and unfriendliness at reception, the overriding sentiment is one of satisfaction with the attentive, courteous and diligent nature of the staff. The consistent emphasis on friendly and helpful interactions speaks to a strong culture of hospitality, making the Ballyroe Heights Hotel a welcoming destination for travelers.
The wifi experience at Ballyroe Heights Hotel appears to be a mixed bag. Some guests highlighted that the Wi-Fi works perfectly and praised the exceptional internet speed. However, it is also evident that many visitors faced challenges, noting limited wifi service, no availability in rooms and poor connections. While there are mentions of the wifi being very good by some, others described it as slow, weak or bad. Overall, while there are positive aspects regarding the internet, it seems the hotel's wifi service may need improvements to ensure a consistently reliable experience for all guests.
The Ballyroe Heights Hotel is generally praised for its ample parking facilities. Guests appreciate the plentiful parking spaces available, often highlighting how easy and convenient it is to find a spot. The car park is described as large and accommodating, providing good parking arrangements that many find satisfactory. However, there are occasional mentions of limited onsite parking, particularly during peak times or on weekends with some guests noting it can be difficult to secure a space or find parking on the same level as the hotel. Despite these occasional inconveniences, the overall sentiment is positive with many guests finding the free, ample and conveniently accessible parking to be a significant benefit of staying at the Ballyroe Heights Hotel.
Ballyroe Heights Hotel offers a generally family-friendly environment with several thoughtful touches catering to children. Families have appreciated the availability of kids menus for both dinner and breakfast, making meal times convenient and enjoyable. The hotel staff is noted for being very accommodating, supplying hot milk for bottles and making special efforts for children with special needs. There is a pool room, which many families found to be a great perk and the overall service received high marks for its family-oriented approach.
However, the available space in the rooms has been a point of contention, especially for larger families. Rooms can feel quite small and warm and a camp bed provided was more suitable for a smaller child. Furthermore, the hotel lacks a designated play area for children, which some parents felt was a limitation. The outside space is also not ideal for children to run around, which may inconvenience those looking to keep younger ones entertained.
Despite these challenges, the effort to make the breakfast experience child friendly and the overall warm and polite demeanor of the staff contribute positively to a family’s stay. Families with specific needs can find comfort in the special care given by the hotel, enhancing the holiday experience.
While there is room for improvement in terms of space and play areas, Ballyroe Heights Hotel generally supports a family-friendly atmosphere, allowing guests to enjoy their holiday with the various child-centric services and considerations in place.
Ballyroe Heights Hotel generally meets the expectations of a three-star establishment with some guests feeling it even offers an experience comparable to a four-star hotel. Despite receiving a consensus on its three-star rating, the hotel is noted for ticking all the necessary boxes in terms of service.
However, there are some limitations regarding amenities, as the hotel lacks a gym and a swimming pool. Guests have mentioned that the hotel appears a bit outdated, reminiscent of its former glory in the 90s. Some visitors found the rooms to be basic and the beds uncomfortable, including for children. Cleanliness practices have also come under scrutiny with at least one instance where sanitization efforts were perceived to be inadequate.
Overall, Ballyroe Heights Hotel seems to provide satisfactory accommodations and services for its three-star classification, although there is room for improvement in certain areas.
Ballyroe Heights Hotel excels in catering to business travelers, offering ample business facilities and services. The hotel features a well-equipped business center and conference rooms, ensuring that meetings and events run smoothly. Adequate business services are available to meet professional needs and the meeting rooms come with reliable wifi service. Reception and check-in processes are handled professionally, making the stay seamless for business guests. The hotel proves itself a suitable option for a business stay, providing excellent rooms tailored for professionals. Moreover, the front desk staff maintain a high level of professionalism, contributing to an efficient and effective guest experience.
Ballyroe Heights Hotel generally offers good accessibility features, making it a convenient choice for guests with disabilities. The property is easily accessible with ramps available at the entrance and it has accessible facilities and wheelchair-friendly entrances. The hotel provides easy check-in and straightforward access to rooms, along with accessible services in the dining area, which is a plus for guests attending organized events. However, the property lacks lifts and the entrance can be a bit tight and not well signposted, which could be challenging for visitors with mobility issues. Overall, while the hotel is mostly accommodating, it might not be entirely ideal for those with significant mobility challenges.
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Location
The elevated position of the hotel provides magnificent views from various parts of the property, including rooms, the breakfast area and the dining room. Visitors highlight the scenic vistas and beautiful gardens, contributing to the overall relaxed and picturesque ambiance.
Whether for its proximity to Tralee town (just a short drive away) or its advantageous location for day trips, Ballyroe Heights Hotel serves as an excellent starting point for sightseeing around County Kerry. Despite its slightly remote location, the tranquility, accessibility and breathtaking scenery make it a highly recommended spot for travelers.
Breakfast
Portion sizes were generally generous and satisfying with many calling the breakfast hearty. The hotel caters well to both adults and children, providing a significant range of choices that also includes gluten-free options. Freshly cooked hot breakfasts were a highlight, often noted for their delicious and balanced flavors.
Despite a few minor criticisms—like the lack of cappuccino, occasional disorganization and depleted juice supplies—the overall sentiment remains positive. The breakfast staff received praise for their friendly and obliging service, even though there were occasional delays. Some issues were noted about the breakfast room being cramped or too busy, but these were offset by the quality and enjoyment of the meal.
The breakfast at the Ballyroe Heights Hotel generally leaves a lasting impression on guests, contributing significantly to the overall enjoyment of their stay.
Dinner
However, some guests felt the restaurant's meals were overpriced and noted a few instances of sloppy service or food that did not meet their expectations. Feedback on portion sizes varied with some guests feeling that the smaller portions detracted from their dining experience. A consistent suggestion was for more variety and frequent changes to the dinner menu to keep it enticing.
Overall, guests enjoyed their meals and often described the food as brilliant, fabulous and unforgettable, solidifying Ballyroe Heights Hotel's reputation for excellent dining. The combination of good food, nice ambiance and quality service makes it a recommended spot for both hotel guests and visitors.
Rooms
Despite the general praise, a few guests noted some issues. A recurring complaint is the temperature with some rooms being too warm or stuffy and a few reviews mention occasional problems with room lighting and air flow. There were also mentions of dated decor in certain rooms and variance in room quality. Overall, guests found the rooms to meet standards of comfort and spaciousness, often exceeding expectations for cleanliness and views.
Beds
However, not all visitors had a restful night. A significant number reported issues with the beds being too hard, lumpy or simply uncomfortable, sometimes even for children. There were multiple notes on uncomfortable pillows and the need for mattress upgrades. Some guests experienced problems with beds being too small or feeling worn out. Despite these concerns, those who found the beds comfortable often enjoyed a fantastic night's sleep.
Overall, while many guests had a pleasant and comfortable experience, there are areas needing improvement to ensure a consistently good night's rest for all visitors.
Cleanliness
Many visitors appreciated the hotel's modern and well-kept facilities, describing it as the cleanest hotel they have ever stayed in. The rooms, in particular, were highlighted for their cleanliness and comfort with several reviews mentioning freshened-up rooms and clean, comfortable beds. The hotel's cleaning standards received accolades with specific mention of scrupulously clean rooms and every surface being thoroughly cleaned.
Overall, the cleanliness of Ballyroe Heights Hotel leaves a lasting positive impression on its guests, who find the hotel to be exceptionally well-maintained and tidy, complementing its modern and comfortable ambiance.
Staff
Furthermore, the hotel's personnel are praised for being attentive and obliging, readily assisting guests and ensuring a smooth experience. The front desk staff in particular receive commendations for their friendly and professional service. Dining services also stand out with waitstaff being described as lovely, cheerful and efficient.
Despite a few isolated incidents of defensiveness and unfriendliness at reception, the overriding sentiment is one of satisfaction with the attentive, courteous and diligent nature of the staff. The consistent emphasis on friendly and helpful interactions speaks to a strong culture of hospitality, making the Ballyroe Heights Hotel a welcoming destination for travelers.
Wi-Fi
Parking
Family
However, the available space in the rooms has been a point of contention, especially for larger families. Rooms can feel quite small and warm and a camp bed provided was more suitable for a smaller child. Furthermore, the hotel lacks a designated play area for children, which some parents felt was a limitation. The outside space is also not ideal for children to run around, which may inconvenience those looking to keep younger ones entertained.
Despite these challenges, the effort to make the breakfast experience child friendly and the overall warm and polite demeanor of the staff contribute positively to a family’s stay. Families with specific needs can find comfort in the special care given by the hotel, enhancing the holiday experience.
While there is room for improvement in terms of space and play areas, Ballyroe Heights Hotel generally supports a family-friendly atmosphere, allowing guests to enjoy their holiday with the various child-centric services and considerations in place.
3 Star
However, there are some limitations regarding amenities, as the hotel lacks a gym and a swimming pool. Guests have mentioned that the hotel appears a bit outdated, reminiscent of its former glory in the 90s. Some visitors found the rooms to be basic and the beds uncomfortable, including for children. Cleanliness practices have also come under scrutiny with at least one instance where sanitization efforts were perceived to be inadequate.
Overall, Ballyroe Heights Hotel seems to provide satisfactory accommodations and services for its three-star classification, although there is room for improvement in certain areas.
Business
Accessible
No, Ballyroe Heights Hotel doesn't have any pool.
No, a spa isn't available at Ballyroe Heights Hotel.
No, Ballyroe Heights Hotel doesn't allow dogs.
No, parking facilities aren't available at Ballyroe Heights Hotel.
No, Ballyroe Heights Hotel doesn't have a gym.
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