Hotel Relais Saint Jean Troyes
Troyes
48.29681300,
4.07326100
,
51 Rue Paillot De Montabert (entrée Piéton) - 49 Rue Du Général De Gaulle (entrée Parking)
(Show on Map)
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Relais Saint Jean Troyes enjoys a prime location in the historical center of Troyes, making it ideal for both business and leisure travelers. Guests rave about its proximity to restaurants, shops and local attractions, paired with the convenience of secure underground parking directly below the hotel. This strategic setting in charming historic buildings, combined with well-maintained facilities and a welcoming ambiance, further enhances its appeal.
The breakfast at the hotel garners positive feedback for its variety and quality, despite some guests feeling the cost is a bit high for the offerings. The breakfast room contributes to a pleasant dining experience, although there are mixed opinions about overall value for money.
While dinner service is unavailable on Sunday nights, the hotel's location compensates with numerous nearby dining options. Guests appreciate the helpful front desk staff for providing excellent local restaurant recommendations.
Room reviews are mixed. Many guests are impressed by the spaciousness and modern touches of certain rooms, while others point out the need for renovations, describing outdated decor and maintenance issues. Cleanliness is also inconsistent with some guests praising spotless conditions, while others report issues like dirty carpets and worn-out furniture.
The staff at Hotel Relais Saint Jean Troyes receives widespread praise for their friendliness and professionalism, significantly enhancing the guest experience. Their helpfulness and local knowledge are frequently noted, making guests feel warmly welcomed and well-supported.
Wi-Fi is available throughout the hotel but is often criticized for being slow and unreliable. Conversely, the secure underground parking is highly appreciated for its convenience and accessibility, adding to the overall positive experience.
Families find the hotel accommodating with family rooms and child-friendly amenities, contributing to a comfortable stay. The quality and comfort of the beds are consistently highlighted, although a few guests have noted minor issues with bed size and comfort.
Despite some criticisms regarding its four-star rating, the hotel's central location, accessible facilities and charming historic setting make it a favored choice. The staff's attention to special needs and pet-friendly policies further enhance its reputation for providing a welcoming and accommodating environment. Overall, Hotel Relais Saint Jean Troyes offers a blend of comfort, convenience and historical charm, making it a suitable option for travelers exploring Troyes.
Categories
The breakfast at the hotel garners positive feedback for its variety and quality, despite some guests feeling the cost is a bit high for the offerings. The breakfast room contributes to a pleasant dining experience, although there are mixed opinions about overall value for money.
While dinner service is unavailable on Sunday nights, the hotel's location compensates with numerous nearby dining options. Guests appreciate the helpful front desk staff for providing excellent local restaurant recommendations.
Room reviews are mixed. Many guests are impressed by the spaciousness and modern touches of certain rooms, while others point out the need for renovations, describing outdated decor and maintenance issues. Cleanliness is also inconsistent with some guests praising spotless conditions, while others report issues like dirty carpets and worn-out furniture.
The staff at Hotel Relais Saint Jean Troyes receives widespread praise for their friendliness and professionalism, significantly enhancing the guest experience. Their helpfulness and local knowledge are frequently noted, making guests feel warmly welcomed and well-supported.
Wi-Fi is available throughout the hotel but is often criticized for being slow and unreliable. Conversely, the secure underground parking is highly appreciated for its convenience and accessibility, adding to the overall positive experience.
Families find the hotel accommodating with family rooms and child-friendly amenities, contributing to a comfortable stay. The quality and comfort of the beds are consistently highlighted, although a few guests have noted minor issues with bed size and comfort.
Despite some criticisms regarding its four-star rating, the hotel's central location, accessible facilities and charming historic setting make it a favored choice. The staff's attention to special needs and pet-friendly policies further enhance its reputation for providing a welcoming and accommodating environment. Overall, Hotel Relais Saint Jean Troyes offers a blend of comfort, convenience and historical charm, making it a suitable option for travelers exploring Troyes.
Boutique-style Hotel
Historic Hotel
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Hotel Relais Saint Jean Troyes receives high praise for its exceptional location, right in the heart of the beautiful and historical center of Troyes. Reviewers consistently highlight the hotel's prime position, making it ideal for exploring the charming medieval town. Guests appreciate the convenience of being within walking distance of numerous restaurants, shops and local attractions, allowing for easy exploration of the picturesque surroundings.
The central location is repeatedly described as perfect for both short business trips and leisurely visits. Many emphasize the benefit of secure and convenient parking options directly underneath the hotel, adding to the overall ease and accessibility.
The hotel's setting in historic buildings adds a layer of charm and the well-maintained facilities, including a welcoming reception area and cozy bar-lounge corner, contribute positively to the guest experience. The combination of a prime location, easy parking and a comfortable atmosphere makes Hotel Relais Saint Jean Troyes an ideal choice for travelers looking to immerse themselves in the rich history and vibrant life of Troyes.
The breakfast experience at Hotel Relais Saint Jean Troyes receives predominantly positive feedback from guests. Many highlight the variety and quality of the breakfast buffet, noting it is well-stocked and offers a delicious array of options. Guests appreciate the hearty and generous servings with some pointing out that the breakfast includes a variety of choices such as individual egg preparations, bacon and gluten-free bread.
The breakfast room itself is described as pleasant and lovely, enhancing the overall dining experience. Guests commend the hotel's attention to detail, including the neat and clean presentation of the breakfast buffet.
However, there are mixed opinions regarding the value for money. While many consider the breakfast delightful and of a high standard, some feel that the price of approximately 17 euros is somewhat excessive for the range provided with expectations of more variety and freshness at that price point. Despite these few reservations, the majority of reviews consistently praise the breakfast for its quality and variety, making it a notable feature of the hotel.
Hotel Relais Saint Jean Troyes receives positive feedback for its breakfast, often praised for its quality. Although the hotel does not offer dinner or room service on Sunday nights, its location compensates for this with numerous dining options nearby. Guests frequently mention the abundance of good restaurants and beautiful half-timbered houses in the vicinity. The front desk staff is helpful, often recommending excellent local eateries. A minor issue noted is that some rooms, particularly room 101, can occasionally have a food smell due to their proximity to the kitchen extractor. Nonetheless, the hotel's central position allows guests easy access to many dining establishments and bars, making it a convenient choice for those looking to explore the culinary delights of the area.
Many visitors to Hotel Relais Saint Jean Troyes have expressed mixed feelings about the rooms. On the positive side, several guests appreciated the spaciousness of certain rooms, describing them as large, comfy and well-equipped with modern touches that blend nicely with the historical building. A few standout mentions include luxurious suites, quiet and clean rooms and some with lovely views over the city or peaceful gardens. The hotel's central location also adds to the charm for many guests, making it a perfect base to explore the area.
However, numerous reviews highlighted that the hotel rooms are in need of an update. Many guests described the decor as outdated and tired with some mentioning stained carpets, worn-out furniture and malfunctioning lights. The need for renovation was a recurring theme, pointing out that the rooms don't quite match the four-star standard claimed by the hotel. Guests found the rooms to be quite small, cramped and sometimes inconveniently designed with tiny bathrooms and awkward layouts. Issues like dirty carpets, mold and poor hygiene were also brought up by some reviewers.
In essence, while the hotel provides a comfortable and modern experience in some aspects, the need for refurbishment and better maintenance is evident from the feedback. The cozy and convenient aspects are appreciated, but enhancement in cleanliness and room size is desirable for aligning with the expectations of a four-star hotel.
Hotel Relais Saint Jean Troyes receives high praise for its beds with numerous guests highlighting their comfort. Many reviewers described the bedding as perfect, excellent and of good quality. The beds are often noted to be exceptionally comfortable with some guests emphasizing that they were "super comfortable," "very comfortable," or even "triply comfortable."
For those who enjoy spacious sleeping arrangements, several guests were pleased with the "large" and "lovely big beds" available. The bedding in many rooms is characterized as "clean," "cozy," and "well-made," suggesting a commitment to cleanliness and comfort. Words like "fantastic," "impeccable," and "extremely comfortable" frequently appear in the context of the hotel’s bedding and overall sleeping experience.
However, there are mentions of some drawbacks. A few guests found the beds too small, particularly in basic rooms or felt the mattresses were either too soft or too hard. Some reported issues with the condition of the bedding and furniture or noted specific issues like small double beds, beds rocking with every turn or broken electric beds.
Despite these few negatives, the majority consensus is that Hotel Relais Saint Jean Troyes offers a comfortable bedding experience, contributing to a restful stay in its historic setting.
Hotel Relais Saint Jean Troyes receives mixed feedback about its cleanliness. While many guests commend the hotel for having overall clean rooms, spotless bathrooms and maintain an overall clean environment, others pointed out significant issues. A fair number of reviews highlighted dirty carpets, outdated bathrooms with mold and broken tiles and general neglect in some areas. There have been instances where the cleanliness did not meet the expectations of a 4-star hotel with complaints about dusty ventilation ducts, cobwebs in rooms and stains that remained unaddressed. Despite these concerns, the majority of the rooms and public areas are frequently described as clean and comfortable, suggesting a need for more consistent housekeeping standards.
Hotel Relais Saint Jean Troyes stands out for its exceptional staff, as frequently noted by guests. The team is consistently described as friendly, welcoming and helpful. Guests have praised the reception staff for their warm and efficient service with some highlighting specific individuals who go above and beyond in meeting requests. The staff's professionalism and courteous demeanor are evident throughout the hotel, from the front desk to the breakfast service.
Despite a few mentions of unresponsiveness or lack of enthusiasm, the overwhelming sentiment is one of kindness and attentiveness. The night receptionist also received special commendations for their friendliness. The staff's local knowledge, offering advice on dining and shopping, greatly enhances the guest experience.
Overall, the staff at Hotel Relais Saint Jean Troyes are a key highlight, providing a friendly and supportive environment that significantly contributes to the hotel's welcoming atmosphere.
Hotel Relais Saint Jean Troyes offers Wi-Fi that is available throughout the hotel. However, many guests have pointed out that the internet connection tends to be slow and unreliable. Complaints include poor quality wifi, slow speeds and spotty performance. Some guests even mentioned that the WiFi barely works or did not work properly in their rooms. The hotel's Wi-Fi may not always meet the needs of guests relying on a stable internet connection.
Hotel Relais Saint Jean Troyes boasts a highly praised parking experience for its guests. The hotel offers underground parking directly below the property, ensuring easy and secure access for travelers. Many reviews highlight the convenience and well-maintained condition of the parking facilities, emphasizing its security and ease of use. Guests appreciate the secure, accessible garage with direct access to the hotel lobby via an elevator. This parking setup is not only conveniently located but also reasonably priced, making it a favored choice. Some guests did note that the parking spaces can be tight and the parking was initially challenging to find, recommending that the hotel provide clearer directions upon booking. Nonetheless, the overall sentiment is positive with visitors finding the parking arrangement highly satisfactory and a significant advantage when staying in the city center.
Hotel Relais Saint Jean Troyes earns high marks for its family-friendly environment and convenience for families of different sizes. Guests appreciate the availability of family rooms, making it a good choice for those traveling with children. The cozy, child-friendly ambiance is noted as a positive feature. The hotel is also accessible for both kids and adults, enhancing its appeal. Specific amenities like cribs and sleeping bags for babies are provided, easing the travel experience for families with infants. The hotel staff ensures that families feel welcomed, offering rooms suitable for combinations such as a family of three, including a 12-year-old child. Overall, Hotel Relais Saint Jean Troyes is suitable for families looking for a comfortable and accommodating stay.
Hotel Relais Saint Jean Troyes appears to elicit mixed reactions from its guests regarding its four-star rating. A recurring sentiment among the reviews is that the hotel does not meet the expected standards of a four-star establishment. Guests frequently mention that the rooms are notably small, which seems at odds with typical four-star accommodations. Additionally, there is a call for some renovations as the general condition of the rooms leaves room for improvement.
Other aspects also indicate areas for enhancement. Poor soundproofing is a common complaint with some guests noting disturbances from neighboring rooms. The breakfast offerings were seen as limited and not aligning with the expectations for a hotel of this category, further affecting the overall value for money. Nevertheless, there are mentions that the hotel does indeed hold four stars, suggesting that it meets some of the fundamental criteria for this rating, even if it falls short in areas that significantly impact guest experience.
Hotel Relais Saint Jean Troyes offers good accessibility overall, including convenient access by lift and easy entry from the parking area. The parking facilities are noted as being particularly accommodating for guests with disabilities, ensuring that those who are disabled drivers can find suitable arrangements without much hassle. While the hotel is generally accessible, there are mentions that it might not be entirely ideal for people with specific disabilities. However, the staff has been commended for paying special attention to guests with minor disabilities, such as those using a cane, ensuring their stay is comfortable. The hotel’s efforts to provide accessibility are positively noted by several guests.
Hotel Relais Saint Jean Troyes offers a unique experience steeped in history, making it an ideal choice for those looking to immerse themselves in the rich heritage of the city. Nestled in the heart of the beautiful old town of Troyes, the hotel is set in a historic building and surrounded by the medieval charm that defines the area. Guests frequently highlight its prime location, right on the edge of the historic center, which allows for easy exploration of the most beautiful neighborhood of this ancient city. The hotel's old building exudes quirkiness and character, echoing the authenticity and historically interesting aspects of Troyes. With its facade a testament to its historical roots, Hotel Relais Saint Jean stands as a distinguished landmark in the old quarter, providing visitors with direct access to the historic heart of Troyes while offering an authentic and memorable stay.
Hotel Relais Saint Jean Troyes exhibits remarkable dog-friendly facilities and services that have garnered positive feedback from guests. The hotel permits pets and ensures a welcoming environment for both dogs and their owners. Guests have noted that the staff goes out of their way to make dogs feel welcome. Rooms are designed with dog-friendly features, making the stay comfortable for canine companions. The hotel has thoughtfully provided dog souvenirs, which adds a special touch to the overall experience. Overall, the hotel demonstrates a genuine commitment to accommodating pets, which enhances the attractiveness of this destination for travelers with dogs.
Location Show Map
Location
The central location is repeatedly described as perfect for both short business trips and leisurely visits. Many emphasize the benefit of secure and convenient parking options directly underneath the hotel, adding to the overall ease and accessibility.
The hotel's setting in historic buildings adds a layer of charm and the well-maintained facilities, including a welcoming reception area and cozy bar-lounge corner, contribute positively to the guest experience. The combination of a prime location, easy parking and a comfortable atmosphere makes Hotel Relais Saint Jean Troyes an ideal choice for travelers looking to immerse themselves in the rich history and vibrant life of Troyes.
Breakfast
The breakfast room itself is described as pleasant and lovely, enhancing the overall dining experience. Guests commend the hotel's attention to detail, including the neat and clean presentation of the breakfast buffet.
However, there are mixed opinions regarding the value for money. While many consider the breakfast delightful and of a high standard, some feel that the price of approximately 17 euros is somewhat excessive for the range provided with expectations of more variety and freshness at that price point. Despite these few reservations, the majority of reviews consistently praise the breakfast for its quality and variety, making it a notable feature of the hotel.
Dinner
Rooms
However, numerous reviews highlighted that the hotel rooms are in need of an update. Many guests described the decor as outdated and tired with some mentioning stained carpets, worn-out furniture and malfunctioning lights. The need for renovation was a recurring theme, pointing out that the rooms don't quite match the four-star standard claimed by the hotel. Guests found the rooms to be quite small, cramped and sometimes inconveniently designed with tiny bathrooms and awkward layouts. Issues like dirty carpets, mold and poor hygiene were also brought up by some reviewers.
In essence, while the hotel provides a comfortable and modern experience in some aspects, the need for refurbishment and better maintenance is evident from the feedback. The cozy and convenient aspects are appreciated, but enhancement in cleanliness and room size is desirable for aligning with the expectations of a four-star hotel.
Beds
For those who enjoy spacious sleeping arrangements, several guests were pleased with the "large" and "lovely big beds" available. The bedding in many rooms is characterized as "clean," "cozy," and "well-made," suggesting a commitment to cleanliness and comfort. Words like "fantastic," "impeccable," and "extremely comfortable" frequently appear in the context of the hotel’s bedding and overall sleeping experience.
However, there are mentions of some drawbacks. A few guests found the beds too small, particularly in basic rooms or felt the mattresses were either too soft or too hard. Some reported issues with the condition of the bedding and furniture or noted specific issues like small double beds, beds rocking with every turn or broken electric beds.
Despite these few negatives, the majority consensus is that Hotel Relais Saint Jean Troyes offers a comfortable bedding experience, contributing to a restful stay in its historic setting.
Cleanliness
Staff
Despite a few mentions of unresponsiveness or lack of enthusiasm, the overwhelming sentiment is one of kindness and attentiveness. The night receptionist also received special commendations for their friendliness. The staff's local knowledge, offering advice on dining and shopping, greatly enhances the guest experience.
Overall, the staff at Hotel Relais Saint Jean Troyes are a key highlight, providing a friendly and supportive environment that significantly contributes to the hotel's welcoming atmosphere.
Wi-Fi
Parking
Family
4 Star
Other aspects also indicate areas for enhancement. Poor soundproofing is a common complaint with some guests noting disturbances from neighboring rooms. The breakfast offerings were seen as limited and not aligning with the expectations for a hotel of this category, further affecting the overall value for money. Nevertheless, there are mentions that the hotel does indeed hold four stars, suggesting that it meets some of the fundamental criteria for this rating, even if it falls short in areas that significantly impact guest experience.
Accessible
Historic
Dog Friendly
No, Hotel Relais Saint Jean Troyes doesn't have any pool.
No, a spa isn't available at Hotel Relais Saint Jean Troyes.
Yes, Hotel Relais Saint Jean Troyes welcomes dogs.
Yes, parking facilities are available at Hotel Relais Saint Jean Troyes.
Yes, Hotel Relais Saint Jean Troyes has a gym.
Location Show Map
More Options
