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Summary of reviewsEl Centurión is an esteemed hotel in Trujillo, garnering praise for numerous aspects that enhance the overall guest experience. The establishment is lauded for its prime location in a serene residential area, balancing tranquility with accessibility. Guests appreciate the quiet atmosphere and the convenience of being a short walk away from the historic Plaza de Armas. The surrounding neighborhood is commended for its safety and nearby amenities such as cafes, restaurants and a small public garden.
A standout feature of El Centurión is its breakfast service. The morning meal is described as varied, nutritious and delicious with a buffet that caters to diverse tastes. The friendly and respectful staff enhance the breakfast experience, making it a highly praised aspect of the stay. Cleanliness also receives high marks with both rooms and common areas maintained impeccably. Guests often highlight the clean, cozy rooms and the comfortable, well-equipped beds.
The hotel staff consistently receive accolades for their professionalism, attentiveness and friendliness. Reception staff, specifically individuals like Leslie and Lizbeth, are frequently mentioned for their exceptional service. The team's flexibility with early check-ins and baggage storage, coupled with their warm welcomes, fosters a homey and stress-free environment for guests.
Despite some inconsistencies in room amenities, such as occasional issues with water pressure, outdated televisions and an absence of air conditioning, the overall perception of room comfort remains positive. The beds are particularly highlighted for their comfort with many guests noting a good night's sleep although some observed that the beds were a bit too soft for their liking.
Family travelers find El Centurión especially appealing due to its family-friendly ambiance, spacious family rooms and attentive service. The clean, safe accommodations make it a favorable option for families, complemented by the convenience of available parking and a pleasant terrace area.
WiFi connectivity at the hotel has mixed reviews. While some guests find it reliable, others report significant issues with the internet signal, particularly in rooms and on certain floors. This remains an area marked for improvement.
Overall, El Centurión offers a robust combination of strategic location, excellent breakfast, commendable cleanliness and outstanding staff service, making it a highly recommended choice for travelers seeking comfort, convenience and hospitable accommodation in Trujillo. Despite a few minor drawbacks, the hotel generally meets and often exceeds guest expectations, proving to be a good value for money.
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