Stora Hotellet; BW Premier Collection

Umea 63.82510000, 20.26108500 , Storgatan 46 (Show on Map)
8.4
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsStora Hotellet, part of the BW Premier Collection, is highly praised for its central location in the heart of Umeå. Guests appreciate its proximity to shopping, dining and cultural attractions, as well as stunning views from its central position near the river and main square. The quiet and cozy ambiance of the rooms amidst the bustling city adds to its appeal, making it an excellent base for exploring Umeå.

The breakfast experience at Stora Hotellet is predominantly positive with many guests praising the delicious and high-quality offerings. The variety of options caters to different dietary needs and the cozy, stylish breakfast environment enhances the dining experience. However, occasional overcrowding and limited selections were noted by some guests. Even so, breakfast remains a standout feature of the hotel.

The hotel's on-site restaurant, Gotthards Krog, receives positive feedback for its excellent food, drinks and service. Guests find the dining environment cozy and lovely, contributing to a pleasant experience. Although some guests noted the high prices and limited menu options, the overall sentiment toward the dining facilities is favorable.

Stora Hotellet offers uniquely styled and beautifully decorated rooms, appreciated for their cozy and historic atmosphere. While many guests find the rooms clean and comfortable, some mentioned smaller-than-expected room sizes and insufficient lighting. Cleanliness receives mixed reviews; some guests reported dust and untidiness, indicating a need for consistent housekeeping standards.

The staff at Stora Hotellet are frequently described as friendly, helpful and accommodating, contributing significantly to the hotel's commendable reputation. The exceptional service at both the reception and restaurant stands out, despite a few mentions of needed improvements.

WiFi at Stora Hotellet has received mixed reviews; while some guests find it accessible and reliable, others reported issues with connectivity, particularly in rooms and on higher floors. This suggests a need for improvements in the hotel's internet service.

For families, Stora Hotellet provides a magical experience with well-planned accommodations and activities for children. The hotel’s enchanting atmosphere is appreciated by families, despite some noise disturbances from nearby nightlife.

Speaking of nightlife, the hotel's central location amid the lively nightlife scene appeals to those who enjoy an energetic environment. However, the associated noise from nearby bars and clubs can be disruptive to those seeking tranquility.

The beds at Stora Hotellet receive varied feedback with many guests finding them comfortable and conducive to a good night's sleep. However, bed firmness and pillow quality garnered mixed reviews with some guests experiencing discomfort due to hard or soft mattresses and thin duvets.

Overall, Stora Hotellet delivers a strong four-star experience with luxurious interiors, excellent service and a beautiful design. While minor issues such as bed comfort and WiFi connectivity exist, the hotel remains highly recommended with many guests expressing their intention to return. The hotel is also a good choice for business travelers due to its convenient location and business-friendly amenities.
Show more
Categories
Historic Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Family Room This family room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Superior Double Room This double room features a flat-screen TV. Please add that there is only a shower in this room type

Standard Single Room Offering free toiletries, this single room includes a private bathroom with a hairdryer. The single room offers a safe deposit box, a carpeted floor, heating, a flat-screen TV with satellite channels, as well as garden views. The unit has 1 bed.

Standard Twin Room with Bunk Beds This double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

King Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath and a hairdryer. The spacious suite offers a minibar, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as garden views.

Superior Room with a small Queen Bed This double room features a satellite TV and view. Please note that the bed is 140 cm wide.

Junior Suite This suite has a seating area, sofa and bathrobe. The bathroom comes with a shower.

Executive King Room - Non-Smoking This room has a bath and shower.

Standard Double Room - Non-Smoking This double room provides heating and a flat-screen TV. The unit offers 1 bed.

Deluxe Queen Room The unit offers 1 bed.

Guest Reviews
8.4
Very Good
Location
Stora Hotellet, part of the BW Premier Collection, boasts an unbeatable location in the heart of Umeå, making it a prime choice for travelers interested in convenience and accessibility. Guests frequently praise its proximity to key city center services, including shopping, dining and cultural attractions, all within walking distance. Situated centrally on the waterfront and near the river, the hotel not only offers stunning views but also easy access to parks and pedestrian streets. The beautiful architecture and unique nautical-historic theme add to its charm. The hotel's prime position near the main square, market and excellent Folkets cinema further enhances its appeal. Despite being centrally located, guests also appreciate the quiet and cozy ambiance of the rooms. The combination of good transport links, such as easy airport access and nearby bus services and an inviting setting makes Stora Hotellet an excellent base for exploring Umeå.

Breakfast
The breakfast experience at Stora Hotellet, BW Premier Collection, is predominantly positive and well-regarded by guests. Many reviews praise the breakfast as delicious, excellent and fantastic, often exceeding expectations. Guests appreciate the high-quality ingredients, including fresh bakery bread organic products and local delicacies like smoked salmon. The variety and options available cater to different dietary needs, including gluten-free and vegan selections.

The atmosphere and environment where breakfast is served also receive high marks, described as cozy, stylish and welcoming. The breakfast rooms, often situated in a beautiful courtyard or market square, contribute to an overall pleasant dining experience. Additionally, extra touches such as live music performances at breakfast and the ability to make your own waffles add to the charm.

However, not all feedback is entirely positive. A few guests found the breakfast area to be crowded and occasionally messy. There were some mentions of limited selection and occasional issues with specific items, such as poor-quality scrambled eggs or a generic taste in some dishes. Despite these minor drawbacks, the overwhelming consensus is that the breakfast at Stora Hotellet is a standout feature, significantly enhancing the overall experience of staying at the hotel.

Dinner
The dining experience at Stora Hotellet, BW Premier Collection, has largely garnered positive feedback from guests. The on-site restaurant, Gotthards Krog, is frequently praised for its excellent food and drinks with many guests mentioning delicious and tasty dinners. The restaurant's service and bar also receive commendations for their quality and the environment is described as cozy and lovely, enhancing the overall dining experience.

Guests specifically highlight the breakfast as being incredibly generous and delicious with the breakfast bar being a cozy spot in the morning and a welcoming place for late-night drinks. Bageriet also stands out as a great spot within the hotel.

However, a few guests noted that the restaurant menu could be more varied and found the prices to be somewhat high. Some were disappointed by the lack of dining options when the restaurant was closed or redirected to another location. Despite these minor setbacks, the overall sentiment towards the hotel's dining facilities remains positive with friendly staff and professional bartenders further contributing to a pleasant culinary experience at Stora Hotellet.

Rooms
Stora Hotellet, BW Premier Collection, offers a range of uniquely styled and beautifully decorated rooms that impress with their cozy and personalized touches. The interior design is notably appealing and provides a charming and historic atmosphere throughout the rooms and the hotel itself. Guests found the rooms to be generally clean and comfortable with many highlighting their spacious and luxurious feel, particularly the junior suites.

Rooms are well-insulated from street noise, offering a quiet and peaceful stay. A number of visitors appreciated the good air quality, beautiful views of the park or river and the unique, modern design. The beds were frequently noted as very comfortable, contributing to a restful night. However, some guests had mixed feelings about room size and lighting with several reviews mentioning that rooms were smaller and darker than expected. In some instances, rooms were cramped and lacked sufficient storage or hanging options.

Cleanliness was generally praised, although a few guests encountered issues such as dust, untidy areas and infrequent cleaning during longer stays. The bathrooms varied in spaciousness and design with some providing luxurious amenities while others appeared dim and cramped.

The hotel maintains an appealing ambiance with its intricate decor and striking contrasting design elements but could improve the lighting in some hallways and rooms. Some rooms were described as poorly insulated and a bit cold with occasional noise disturbances. Despite these issues, many guests were pleased with their overall experience, highlighting the hotel's charm, cozy atmosphere and the comfort provided by the rooms.

Beds
Stora Hotellet has garnered a diverse range of feedback regarding its beds. On a positive note, many guests have praised the comfort of the mattresses, describing them as comfortable, cozy and conducive to a good night’s sleep. Several guests found the beds incredibly comfortable and acknowledged the quality condition and the pleasant experience of sleeping on them.

However, not all experiences were positive. Some guests found the beds too hard or too soft and there were comments about beds being too small or narrow—especially in double rooms. The pillows also received mixed reviews; some guests found them too flat or hard, affecting their sleep quality. There were also mentions of dust collection on the canopies above the beds and various issues with bed linens being uncomfortable.

Additionally, a few guests experienced practical issues such as beds separating during sleep or creaking, which disrupted their rest. There were complaints about thin duvets and blankets, which some found inadequate.

In summary, while the comfort levels of beds at Stora Hotellet largely receive positive remarks, the experiences vary widely with specific concerns regarding bed size, mattress firmness, pillow quality and bed linens that might need attention for future improvements.

Cleanliness
The cleanliness at Stora Hotellet; BW Premier Collection appears to be inconsistent based on guest reviews. While some guests found their rooms to be clean, tidy and well-kept, others reported a range of issues including dust, dirt and general untidiness. Many noted that rooms were dusty upon check-in and during their stay with some specific complaints about unclean carpets, stained floors and neglected waste bins.

Several guests encountered issues such as dusty air, dirty linens, half-drunk coffee cups in rooms and even leftover items like snuff boxes and tablets under beds. The cleaning services were often described as sloppy with some mentioning that rooms were not cleaned throughout their stay or only partially attended to with practices like emptying trash cans but not making beds or providing fresh towels.

Though there were remarks about well-cleaned rooms and some guests found the space comfortable and cozy, the recurring theme of dust and dirt, along with occasional maintenance issues like poor lighting and non-functioning drains, overshadowed the positive notes. There is a noticeable discrepancy in the level of cleanliness provided, suggesting a need for improved and more consistent housekeeping standards.

Staff
The staff at Stora Hotellet; BW Premier Collection receives overwhelmingly positive acclaim from guests. Words like very helpful and super accommodating frequently appear in the reviews, highlighting the staff's commitment to meeting guests' needs. The friendliness of the team is consistently noted and their welcoming nature appears to be a cornerstone of the hotel's service. The reception, in particular, is often praised for being helpful and attentive, despite a few mentions of it needing improvement.

Service at the hotel extends beyond mere obligingness, tipping into the realm of fantastic and super lovely according to various guests. The restaurant staff also contribute positively to the overall experience, adding to the pleasant and cozy environment, especially at breakfast.

Overall, the majority of reviews emphasize the staff’s friendly demeanor, helpful attitude and exceptional service, contributing significantly to the hotel’s commendable reputation. A couple of isolated mentions of grumpy or inattentive behavior do not seem to detract from the otherwise consistent praise for the hotel's personnel.

Wi-Fi
The WiFi experience at Stora Hotellet; BW Premier Collection has been notably mixed based on guest reviews. Many guests appreciated the accessible and free WiFi, highlighting that the hotel's internet connection was good and even noting instances where the hotel WiFi performed excellently. Some guests mentioned that the signal was notably better in certain areas of the hotel. However, a significant number of reviews pointed out issues with the WiFi service, describing it as poor, unreliable or non-functional, particularly in their rooms and on the third floor. Some guests found it difficult to connect or noted that the WiFi didn't work at all during their stay. These mixed reviews suggest that while the hotel provides free and sometimes high-quality WiFi, there are areas that could benefit from improvements in connectivity and reliability.

Family
Stora Hotellet; BW Premier Collection offers a magical experience for families with family rooms that transport children into a fairytale world. The hotel provides well-planned family accommodations with activities and games for kids that add a touch of fun to the stay. It is also conveniently located close to all amenities, making it easy for families to explore the surroundings.

Reception staff have been particularly appreciated for their warm welcome, especially by younger guests. Despite the enchanting atmosphere, some families have mentioned noise issues from a nearby club during the night, which can be a disturbance. While Nutella was missed at breakfast by some kids, the overall experience remains thoughtfully designed for children and their parents.

Families have the option to switch to a family room if needed, ensuring a non-smoking, child-friendly environment. However, it may not be the perfect fit for larger families due to some concerns raised. Overall, Stora Hotellet creates a special, storybook-like stay for families traveling with young children.

Nightlife
Stora Hotellet enjoys a vibrant central location amidst the bustling nightlife of the city, making it ideal for those who thrive in an energetic environment. The surrounding area is lively, particularly at night with several bars and clubs contributing to a peppy atmosphere. However, guests have frequently mentioned the persistent noise from nearby discos, bars and street activities, which can be heard well into the night. This lively hustle and bustle, though appealing to some, has also been a source of disturbance for those seeking a more tranquil stay with issues ranging from pounding bass sounds to loud music from bars and nightclubs continuing until early morning hours. Despite the charming and busy nightlife scene, this location may pose challenges for light sleepers or those preferring a quieter nighttime experience.

4 Star
Stora Hotellet; BW Premier Collection consistently delivered a strong four-star experience, highly praised for its luxurious interiors and tastefully decorated rooms. Guests appreciated the hotel's great location and the overall comfort provided. Positive remarks were made about the wonderful selection of amenities and the standard of service, which was described as excellent. The design and surroundings of the hotel were often highlighted as beautiful and luxurious, in line with the expectations for a four-star property. While most feedback was positive, some guests were disappointed with certain aspects such as the softness of the beds and the lack of information about the bar and restaurant closures during the summer. Despite these minor setbacks, the hotel remained highly recommended and many guests expressed their intention to stay again.

Business
Stora Hotellet, BW Premier Collection, presents an excellent option for business travelers, offering good value for money and a generally business-friendly ambience. The hotel is notably convenient for work purposes with essential amenities such as quiet rooms for a peaceful stay, good storage space and the availability of an iron and ironing board. Its strategic location close to the convention center further enhances its appeal for business engagements. Additionally, the facilities cater well to professional needs, including makeup lighting in the bathrooms, making it suitable for business travelers looking for a productive and comfortable stay.

Accessible
Stora Hotellet in the BW Premier Collection offers a range of accessibility features that cater to guests with mobility needs. The hotel is generally considered reasonably accessible with notable elements such as wide doorways that facilitate wheelchair access. Guests commend the provision of accessible parking, which contributes to the convenience of maneuvering in and around the property.

Additionally, the location of Stora Hotellet makes it easy to access nearby attractions and services, enhancing the overall experience for visitors with mobility challenges. The modern approach to accessibility in public areas adds to the hotel's appeal for those needing these accommodations.

However, some aspects could be improved. For instance, there is mention of rooms without a kettle, which may present an inconvenience for some guests. Furthermore, elderly individuals with impaired vision might encounter difficulties navigating certain parts of the hotel.

Overall, while there are a few areas that could be fine-tuned, Stora Hotellet provides a solid foundation of accessibility features that make it a viable option for many travelers with disabilities.

Historic
Located in a beautifully preserved building with a facade dating back to 1895, Stora Hotellet, BW Premier Collection, exudes a sense of historical charm and character. The hotel's rich history is a prominent feature with a unique and interesting design that is resonant of the past. The gothic flair and corn-style historic elements make it an architectural marvel, offering a truly unique experience. Guests repeatedly emphasize the stunning and insane architecture, which stands out markedly among other buildings. The atmosphere inside the hotel, beautifully aligned with its historic essence, enhances the overall experience. This historically themed hotel’s interiors and the story behind the location contribute significantly to its delightful appeal. The combination of beautiful old-world elements and a wonderfully beautiful room make staying at this hotel a memorable and enriching experience.

Luxury
The Stora Hotellet, BW Premier Collection offers a sumptuous experience characterized by exquisite luxury and comfort. Guests describe the rooms as luxurious with thoughtful and stylish decor. The luxurious beds ensure a restful sleep and the luxurious shower and soap/shampoo contribute to a sense of opulence. Extra luxuries at arrival, such as luxury chocolate in the room, enhance the stay. The hotel’s central location adds a touch of urban luxury, making it the ideal choice for those seeking both comfort and convenience. This historic hotel combines delicious luxury with a sense of grandeur, positioning itself as a top-of-the-line, 4-star establishment with a very decent price point.

Romantic
Stora Hotellet; BW Premier Collection exudes a perfect blend of romance and coziness, making it an ideal choice for couples. The suites boast romantic views and are designed to create a quiet, cozy ambiance. The hotel's romantic riverside location adds to its charm, offering an idyllic setting for special moments. Guests have experienced romantic surprises with one even proposing to his girlfriend who happily accepted. The suite environment is perfect for romantic stays, ensuring each visit is imbued with a romantic touch and the quieter rooms provide an intimate escape for couples.


No, Stora Hotellet; BW Premier Collection doesn't have any pool.

No, a spa isn't available at Stora Hotellet; BW Premier Collection.

No, Stora Hotellet; BW Premier Collection doesn't allow dogs.

No, parking facilities aren't available at Stora Hotellet; BW Premier Collection.

Yes, Stora Hotellet; BW Premier Collection has a gym.

Location Show Map
More Options
  • Hotel in Umea

  • 8.6 Very Good

  • From $115

  • Hotel in Umea

  • 8.2 Very Good

  • From $89

  • Hotel in Umea

  • 8.0 Very Good

  • From $79

  • Hotel in Umea

  • 7.7 Good

  • From $112



6,368,209

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ