Hotel with Swimming Pool Indoor Pool Summary of reviews related to the 'Pool' categoryThe pool at the Clarion Hotel Umeå has garnered mixed reviews from guests. Many appreciated the nice aspect of the facility but several found it to be less than ideal for their needs. The pool is described as small, not deep enough and at times, it felt cold to visitors. Additionally, some guests mentioned that the pool size seemed insufficient given the number of guests at the hotel.
Several reviews indicated disappointment that the pool and spa area are not included in the room price with guests suggesting that free access to these amenities should be a part of the package. There were also concerns about additional fees for pool usage, which were not communicated prior to visits.
Timing seems to be an issue as well with the pool and spa area closing earlier than some guests expected. During certain stays, the spa department was not available and there were reports of cold water in the spa and pool area.
Overall, while the pool received some positive notes for being a nice feature, the predominant feedback highlights areas for improvement, such as clearer communication about access and additional costs, as well as enhancements to the pool’s size, depth and water temperature. Show more
