Hotel Tilia

Uster 47.34858700, 8.72321700 , Bahnstr. 17 (Show on Map)
7.9
Good


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Summary of reviewsHotel Tilia in Uster consistently receives commendations for a multitude of aspects, making it an ideal choice for travelers seeking convenience and comfort.

The prime location of Hotel Tilia is one of its most attractive features. Centrally located in Uster, it provides easy access to public transportation with the Uster train station just a few minutes away, facilitating seamless travel to Zurich Center. The surrounding area, despite being close to the city's hustle and bustle, offers a peaceful and quiet ambiance, occasionally punctuated by the sound of church bells. Its proximity to shops and attractions, including Rapperswil and Ustermärt, further adds to its appeal.

The breakfast offering at Hotel Tilia, although minimal, is highly appreciated by guests. Freshly baked croissants, quality coffee, tea and occasional sandwiches, along with orange juice, provide a delightful and sufficient start to the day. Despite minor mentions of a lack of variety and occasional shortages, the complimentary breakfast items are noted for their taste and convenience.

Rooms at the hotel receive high praise for their cleanliness, spaciousness and modern amenities. Guests appreciate the immaculate and practically furnished spaces, equipped with all necessary conveniences. The rooms are described as comfortable with large showers and soundproofing that ensures a restful stay. Modern decor and additional features like balconies further enhance the experience. While one guest noted a minor issue with temperature control, the overall sentiment is overwhelmingly positive regarding the room standards.

Cleanliness is a standout aspect of Hotel Tilia with numerous reviews highlighting the impeccable upkeep of both the rooms and communal areas. The modern, minimalist design, clean bed linen and ample storage space contribute to a pleasing environment. The diligent staff maintain high cleanliness standards, further enhancing the guest experience.

The hotel's staff receives consistent accolades for their helpfulness and friendliness. Guests appreciate their efficient service, good communication skills and supportive nature. The automated check-in and check-out systems function smoothly, ensuring a hassle-free experience even during off-hours.

Wi-Fi service at Hotel Tilia has received mixed reviews. While some guests found the connection reliable and speedy, others experienced issues with coverage, frequent disconnections and slow speeds. Despite these mixed experiences, the hotel's overall positive attributes seem to outweigh the occasional internet issues.

Parking options at Hotel Tilia are generally well-received. Guests appreciate the convenience of underground parking with free and rentable spaces available. Some have noted occasional issues with parking space reservations and incorrect charges, but the overall sentiment towards the parking facilities is favorable.

Lastly, the comfort of the beds at Hotel Tilia is frequently highlighted. Many guests commend the exceptional comfort of the mattresses, contributing to a restful night’s sleep. While some noted minor issues with pillows and bed firmness, the general consensus is that the beds significantly enhance the stay experience.

Overall, Hotel Tilia excels in providing a convenient, comfortable and clean environment with excellent service and a prime location, making it a top choice for travelers visiting Uster.
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Room Types
Standard Single Room This single room has a fridge and a TV with Netflix. Free mineral water is provided.

Standard Double Room This double room has a fridge and a TV with Netflix. Free mineral water is provided.

Double Room with Balcony This double room has has a fridge and a TV with Netflix. Free mineral water is provided.

Family Room This family room has a fridge and a TV with Netflix. Free mineral water is provided.

Small Double Room Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features soundproof walls, a seating area, a wardrobe, a flat-screen TV with streaming services, as well as garden views. The unit has 1 bed.

Guest Reviews
7.9
Good
Location
Hotel Tilia enjoys a prime location in Uster, making it an excellent choice for travelers. The hotel is described as centrally located and perfectly positioned for those who prefer easy access to public transportation with the Uster train station just a few minutes' walk away. Many guests highlighted its convenience in connecting to Zurich Center, declaring it ideal for train travel.

The surrounding area is noted to be generally quiet, apart from occasional church bells, offering a peaceful stay even though it is close to the city center, shops and various attractions. Guests appreciate its well-located position near Rapperswil and the Ustermärt, making it a versatile option for a range of travel purposes.

The central location also draws commendation for being pleasant and modern with amenities easily accessible on foot. This includes a smooth machine check-in process and excellent staff who are efficient in resolving any issues. Overall, Hotel Tilia is lauded for its excellent, nicely situated location that enhances the travel experience by providing both convenience and comfort.

Breakfast
Hotel Tilia offers a pleasant breakfast experience centered around freshly baked croissants and a variety of hot drinks, including coffee and tea. Many guests appreciate the delicious and fresh pastries paired with quality coffee, which are conveniently available every morning. The addition of orange juice and occasional sandwiches provides a nice touch to the morning routine. While the breakfast selection is minimal—primarily consisting of coffee, tea and croissants—most guests find this small breakfast offering to be a delightful and sufficient start to their day. However, it’s worth noting that items can disappear quickly and some guests have mentioned a lack of variety and occasional shortages, such as missing fruit. Despite these minor shortcomings, the complimentary croissants and beverages receive positive remarks for their taste and convenience.

Rooms
Hotel Tilia's rooms have garnered consistently positive feedback from guests, particularly highlighting their cleanliness, spaciousness and modern amenities. Visitors appreciate the immaculate and practically furnished rooms, noting that they come equipped with all the necessary conveniences. The rooms are described as very comfortable with sufficient storage space and large showers, demonstrating both functionality and attention to detail.

Guests are impressed by the modern and attractive furnishings, often mentioning the tasteful decor and peaceful surroundings. Many reviews emphasize the soundproof nature of the rooms, ensuring a quiet and restful stay. Additional features like balconies and accessible showers further enhance the appeal.

The convenience of the hotel's location, being a short walk from Uster station, adds to the overall positive experience. While there was a minor mention of temperature control being an issue for one guest, the majority of feedback confirms that the rooms meet high standards of cleanliness and comfort. Overall, the rooms at Hotel Tilia are praised for their modern style, spaciousness and practical amenities, making for a very pleasant stay.

Beds
Hotel Tilia offers a range of comfortable beds with many guests highlighting the exceptional comfort of the mattresses. The rooms, noted for their cleanliness, also feature beds that provide a restful night's sleep. While some found the pillows less comfortable and a few mentioned that the beds can be a bit hard or slide apart, the general consensus is that the beds in Hotel Tilia are a significant positive aspect of the stay. The beds are often described as very comfortable, though some found them to be on the smaller side. Overall, guests frequently praised the comfort of the beds as a standout feature of their experience.

Cleanliness
Hotel Tilia impresses with its consistent focus on cleanliness, as echoed by numerous guest reviews. Visitors found the rooms exceptionally clean, spacious and well-equipped, contributing to a comfortable and pleasant stay. Many highlighted the modern, minimalist design of the accommodations, which often included beautiful bed linen and plenty of storage space. The hotel's calm and quiet atmosphere further enhances the experience with several guests noting the excellent upkeep by the diligent staff. Even in communal areas and living spaces, the high standard of cleanliness was consistently maintained. While one reviewer pointed out a minor lapse with a bathroom trash can, the overall feedback strongly underscores the impeccable cleanliness and inviting ambiance of Hotel Tilia.

Staff
Hotel Tilia is well-regarded for its exceptional staff, consistently earning praise for their helpfulness and friendliness. Guests frequently appreciate the accommodating nature of the team and the kind attention they receive during their stay. The staff's good communication skills are noted, both before arrival and during the stay with quick responses to emails and smooth assistance by phone in cases of check-in issues.

Cleanliness and efficient service are also highlighted by guests. Despite the lack of on-site staff at times, the automated check-in and check-out systems are reported to function smoothly, minimizing any inconvenience. Overall, Hotel Tilia's staff performance significantly enhances the guest experience, offering a friendly and supportive environment.

Wi-Fi
Hotel Tilia offers varying experiences with its Wi-Fi service. Some guests found the Wi-Fi to be good, appreciating the problem-free connection and speed, especially for business needs. However, others reported that the Wi-Fi coverage was limited to only half of the room and some experienced frequent disconnections. There were also mentions of the internet being slow and the Wi-Fi connection being complicated and needing frequent reauthorization. Overall, while some guests had a positive experience, others encountered significant issues with the internet service.

Parking
Hotel Tilia offers various parking options that have generally been well-received by guests. They provide convenient underground parking, which many guests found to be perfect and even considered the absolute highlight. Free parking is available, but renting a parking space in the garage for 9 CHF per day is often recommended due to the difficulty of finding public parking. Despite some occasional issues with parking space reservations, the underground garage and outdoor parking spaces offer good alternatives. However, it's worth noting that the parking garage can be quite expensive and there have been isolated incidents of incorrect parking charges. Overall, while some aspects may need improvement, the general sentiment towards the parking facilities in Hotel Tilia is positive.


No, Hotel Tilia doesn't have any pool.

No, a spa isn't available at Hotel Tilia.

No, Hotel Tilia doesn't allow dogs.

Yes, parking facilities are available at Hotel Tilia.

No, Hotel Tilia doesn't have a gym.

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