Best Western Hotel Atrium Valence
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Summary of reviewsThe Best Western Hotel Atrium Valence stands out as an excellent choice for travelers, particularly due to its outstanding location in the heart of Valence. Guests appreciate the convenience of nearby city attractions, shops, bars and restaurants accessible within a short walk. The hotel's close proximity to the historic city center adds to its appeal, offering a tranquil environment despite being centrally located. Ease of access from the highway, secure parking and ample amenities further enhance its strategic placement, making it a preferred choice for both short visits and extended stays.
Breakfast at the hotel is frequently praised for its quality, variety and generous offering of fresh items. Guests highlight the selection of continental breakfast options, including gluten-free choices and commend the excellent presentation and taste. Although some find the breakfast pricier, it remains a highlight of their stay.
The absence of an in-house dining room receives mixed reviews, but room service garners praise for its quality and variety. The staff’s recommendations for nearby dining options show effort, though not all guests find them satisfactory.
Guest rooms are consistently described as spacious, modern and well-furnished with clean and well-equipped bathrooms. Features like air conditioning, soundproofing and high-quality bed linen add to the comfort, making it a reliable choice for a serene stay.
Cleanliness stands out with rooms and bathrooms often noted as immaculate. Despite minor issues like outdated hallway carpeting, overall hygiene is maintained at a high standard, contributing to a quiet and comfortable environment.
The hotel staff receives high praise for their friendliness, professionalism and exceptional helpfulness. The reception staff, in particular, are commended for their warm welcome and attentive service, ensuring a pleasant experience for guests.
Free Wi-Fi is widely appreciated with most guests finding it reliable for streaming services. Additional complimentary services, such as coffee, drinks and cake in the lobby, enhance guest comfort.
The fitness and spa facilities are well-maintained with guests enjoying the sauna, jacuzzi and clean fitness room. Although updates could enhance the gym's utility, it remains a practical feature.
Secure parking is available, though limited in space, particularly challenging for larger vehicles. Secure bike storage is a plus, especially for cycling enthusiasts.
Family-friendly accommodations are a notable advantage with various room configurations and amenities tailored to families, including dog-friendly policies and baby cots. Safety features could be improved for families with young children.
Beds are widely praised for their comfort and quality with spacious and clean bedding contributing to a cozy stay. However, mattress firmness varies, leading to mixed experiences regarding bed comfort.
Despite being a four-star hotel, some guests feel the service does not meet their expectations, likening it more to that of a two-star establishment. Nonetheless, accessible amenities for disabled guests, including wheelchair-friendly accommodations, make it a welcoming choice.
Overall, the Best Western Hotel Atrium Valence offers a comfortable and strategic option for travelers seeking convenience, cleanliness and welcoming service.
Categories
Breakfast at the hotel is frequently praised for its quality, variety and generous offering of fresh items. Guests highlight the selection of continental breakfast options, including gluten-free choices and commend the excellent presentation and taste. Although some find the breakfast pricier, it remains a highlight of their stay.
The absence of an in-house dining room receives mixed reviews, but room service garners praise for its quality and variety. The staff’s recommendations for nearby dining options show effort, though not all guests find them satisfactory.
Guest rooms are consistently described as spacious, modern and well-furnished with clean and well-equipped bathrooms. Features like air conditioning, soundproofing and high-quality bed linen add to the comfort, making it a reliable choice for a serene stay.
Cleanliness stands out with rooms and bathrooms often noted as immaculate. Despite minor issues like outdated hallway carpeting, overall hygiene is maintained at a high standard, contributing to a quiet and comfortable environment.
The hotel staff receives high praise for their friendliness, professionalism and exceptional helpfulness. The reception staff, in particular, are commended for their warm welcome and attentive service, ensuring a pleasant experience for guests.
Free Wi-Fi is widely appreciated with most guests finding it reliable for streaming services. Additional complimentary services, such as coffee, drinks and cake in the lobby, enhance guest comfort.
The fitness and spa facilities are well-maintained with guests enjoying the sauna, jacuzzi and clean fitness room. Although updates could enhance the gym's utility, it remains a practical feature.
Secure parking is available, though limited in space, particularly challenging for larger vehicles. Secure bike storage is a plus, especially for cycling enthusiasts.
Family-friendly accommodations are a notable advantage with various room configurations and amenities tailored to families, including dog-friendly policies and baby cots. Safety features could be improved for families with young children.
Beds are widely praised for their comfort and quality with spacious and clean bedding contributing to a cozy stay. However, mattress firmness varies, leading to mixed experiences regarding bed comfort.
Despite being a four-star hotel, some guests feel the service does not meet their expectations, likening it more to that of a two-star establishment. Nonetheless, accessible amenities for disabled guests, including wheelchair-friendly accommodations, make it a welcoming choice.
Overall, the Best Western Hotel Atrium Valence offers a comfortable and strategic option for travelers seeking convenience, cleanliness and welcoming service.
Boutique-style Hotel
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The Best Western Hotel Atrium Valence boasts a highly praised location that sits conveniently in the heart of Valence. Guests appreciate the hotel's central positioning with city attractions, shops, bars and restaurants easily accessible within a short walk. The proximity to the historic city center and old town is particularly noted as a highlight. Despite being centrally located, the hotel offers a quiet and tranquil environment, making it an ideal base for exploring the city. The ease of access from the highway and nearby public transit options, including bike-sharing schemes, add to the convenience for travelers. Secure parking and ample amenities further enhance the stay experience, complementing the hotel’s strategic placement in Valence. Overall, the location stands out as a significant advantage, making it a preferred choice for both short visits and extended stays.
The breakfast at Best Western Hotel Atrium Valence is frequently praised for its quality, variety and generosity. Many guests highlight the selection and freshness of the offerings, which include classic continental items such as bread, pastries, croissants, cheese, cold cuts, eggs, bacon, sausages, yogurt, juice and fruit. There's also mention of gluten-free options and well-prepared breakfast bacon. The overall presentation and taste receive commendations with phrases like "excellent breakfast," "delicious breakfast," and "hearty and varied breakfast" appearing frequently. Guests appreciate the well-stocked buffet and the early start time of 6 am.
However, some reviewers feel that the breakfast is on the pricier side with multiple mentions of it being relatively expensive. A few guests noted specific drawbacks, such as a smaller breakfast room, limited options on jams and vegetables and less satisfying scrambled eggs. There are also comments on the breakfast area being a bit cramped and issues with replenishment. Despite minor downsides, the breakfast experience is generally well-regarded and considered to be one of the highlights of a stay at this hotel.
Guests of the Best Western Hotel Atrium Valence have mixed feelings about the dinner options. There is no in-house dining room or restaurant, which can be disappointing for those hoping to dine on the premises. Room service, however, receives praise for its good product variety and quality. While the hotel staff is helpful in providing restaurant recommendations, the nearby dining options may not always meet expectations and finding a good restaurant in the evening can be challenging. Some guests have enjoyed nearby tapas restaurants, yet others report limited choices as many establishments are closed and the surrounding neighborhood does not offer great dining experiences. Despite the efforts to assist with restaurant bookings, not all recommendations prove to be satisfactory.
The guest reviews for Best Western Hotel Atrium Valence consistently highlight the spaciousness and cleanliness of the rooms. Many reviewers described the rooms as large, modern and well-furnished, often noting the appealing decoration and practical layout. The bathrooms were frequently mentioned as modern, bright and well-equipped, complementing the overall comfort of the rooms. The hotel seems to offer various room types, including duplex family rooms with kitchenettes and balconies, ensuring a versatile accommodation experience for different guest needs.
Guests appreciated features like air conditioning, soundproofing and free amenities, which added to the comfort. High-quality bed linen, comfortable beds and well-stocked minibars were also mentioned as positive aspects. Despite a few comments on the outdated feel in some areas and occasional mentions of dark rooms, the overall sentiment suggests a well-maintained and inviting atmosphere. The hotel's quiet location near the city center and the efficient room service further enhance the appeal, making it a reliable choice for a comfortable and serene stay.
Nestled in a convenient location near the city center, Best Western Hotel Atrium Valence receives acclaim for its comfortable accommodations, particularly its beds. A consistent emphasis on comfort runs through the guest reviews, highlighting the spacious and wide beds that promise a restful night.
The bedding is often described as clean with several mentions of its soft and luxurious quality. Guests frequently note the comfort of the beds, pointing out the excellence and size, which contribute to a cozy and pleasant stay. Whether described as very comfortable or extremely comfortable, it is clear that the beds are designed to satisfy a range of preferences.
However, there are some mixed experiences with the mattresses. While many appreciate the softness, others find certain beds either too soft or too hard, suggesting a variability that might not suit everyone. Specific references to hard and uncomfortable mattresses, as well as squeaky beds, illustrate that not all aspects were perfect for every guest.
Nonetheless, the positive feedback on the bed comfort and overall bedding quality often overshadow these less favorable comments. The hotel is seen as a solid choice for travelers looking for a comfortable and clean place to spend the night with many reviews praising the excellent bedding and the overall coziness of the rooms.
At the Best Western Hotel Atrium Valence, guests consistently commend the hotel's dedication to cleanliness. The rooms and bathrooms are repeatedly described as very clean, immaculate and well-equipped. Common areas, such as the lobby and spa, are also praised for their neatness and well-maintained condition. Despite certain mentions of the hallway carpeting needing renewal and occasional lapses like cleaning staff entering rooms without knocking, overall standards are high. Guests appreciate the quiet, comfortable and tidy environment. The hotel's commitment to hygiene is evident, making it a clean and reliable choice close to the city center.
Visitors to the Best Western Hotel Atrium Valence often highlight the exceptional quality of its staff. Numerous guests have praised the staff for being friendly, welcoming and exceptionally helpful. The reception staff, in particular, were frequently noted for their professionalism and accommodating nature, providing a warm and attentive reception upon arrival.
Many reviews mention the staff's courteous and considerate behavior with several guests commending their efficiency and attentiveness. This high level of service ensures that all guests feel valued and well taken care of during their stay. The cleanliness and design of the rooms, coupled with the friendly atmosphere fostered by the staff, contribute to a pleasant and comfortable experience.
There is a notable consistency in feedback describing the staff as very friendly, eager to assist and always ready to provide excellent advice on local activities and suggestions. This level of dedication from the hotelier and staff translates into a welcoming environment that guests appreciate.
Despite one review mentioning an unpleasant experience with a staff member during weekdays, this seems to be an isolated incident with the overwhelming majority of feedback being very positive. Overall, the staff's warmth, professionalism and attentiveness make the Best Western Hotel Atrium Valence a highly recommended choice for travelers looking for a hospitable and enjoyable stay.
Guests at the Best Western Hotel Atrium Valence consistently appreciate the free Wi-Fi service provided throughout the hotel. Phrases such as "free WiFi" and "good WiFi" highlight general satisfaction with the internet connectivity, which includes the ability to connect to streaming services like Netflix. The Wi-Fi works well for most guests with comments emphasizing a good Wi-Fi connection and speed. However, some guests noted occasional issues with the signal, describing the Wi-Fi as sometimes spotty with a few hiccups during their stay.
Alongside the reliable Wi-Fi, the hotel offers additional complimentary services, enhancing guest comfort. Visitors enjoy complimentary coffee, drinks and cake in the lobby, available at all times. Water, tea and other amenities add to a welcoming atmosphere, making it a pleasant space to relax and stay connected.
The gym at Best Western Hotel Atrium Valence offers some fundamental fitness room amenities with gym equipment and working air conditioning to ensure a comfortable workout. The sports facilities are well-maintained, adding to the overall positive experience. The spa area, described as small, cozy and very clean, includes a sauna and jacuzzi that guests find clean and enjoyable. The spa service comes highly recommended for those looking to unwind. Additionally, the hotel's helpful staff contribute positively to the experience, making the fitness and relaxation facilities both pleasant and efficient for visitors. The gym, while practical, may benefit from some updates.
Nestled in the heart of Valence, the Best Western Hotel Atrium offers a mix of advantages and challenges when it comes to parking. The hotel provides secure parking options, including a free and locked courtyard area that offers peace of mind for guests. Moreover, the availability of private and guarded parking adds an extra layer of security. Guests appreciate that parking is free, which is a significant convenience.
However, the parking lot itself is quite limited with only about 15 spaces, making it difficult to secure a spot, especially for larger vehicles. Maneuvering within the tight parking area can be problematic. The parking spaces are described as narrow and often impractical for big cars. Despite this, early arrivals generally find parking directly at the hotel more manageable.
For cyclists, the hotel offers secure, lockable bike storage, which is very well-received. The overall consensus is that the secure and free parking is a valuable feature, albeit with some inconveniences regarding space and ease of access. If visiting with a larger vehicle or during peak times, it might be wise to plan ahead or consider alternative parking solutions nearby.
Best Western Hotel Atrium Valence stands out as a family-friendly destination, catering to the needs of families traveling with children. The hotel offers several family rooms, ensuring that both small and larger family groups can find suitable accommodation. With considerate treatment toward guests and a welcoming reception, families are made to feel right at home from the moment they arrive.
The hotel's facilities are designed to be safe and convenient for family stays, providing a structured environment that accommodates families effectively. There are options for disabled-friendly rooms, making it accessible for families with members who have mobility issues.
The hotel is especially recommended for families with specific mentions of family rooms under the roof and baby cots available on request. Its dog-friendly policy also makes it a versatile choice for those traveling with pets.
Despite the overall positive feedback, it is noted that rooms with stairs might pose a danger, particularly for families with young children. It’s prudent to request rooms without such features for safety reasons.
Overall, the Best Western Hotel Atrium Valence is a great, safe and accommodating choice for a family vacation, offering various room configurations and amenities tailored to family needs.
The Best Western Hotel Atrium Valence, while equipped with the essential amenities of a four-star hotel, seems to fall short of what guests typically expect from such an establishment. Feedback indicates that the service provided is subpar, often likened to that of a two-star hotel, which leaves many guests feeling disappointed. The overall sentiment suggests that the facilities and services offered do not meet the four-star standard with particular criticism directed towards features such as the room's basic setup and breakfast quality. Although there are positive mentions, like Room 505 meeting the four-star criteria, the consensus is that significant improvements are needed to truly align with the expectations of a four-star experience.
The Best Western Hotel Atrium Valence receives positive feedback regarding its accessibility for guests with disabilities. Guests noted that the hotel is accessible for both wheelchair users and visually impaired individuals and it provides disabled-friendly accommodations and bathrooms. The communal areas are easily accessible and the hotel is conveniently located near the city center, adding to its ease of access. Additionally, it offers facilities that can accommodate bicycles, which is particularly convenient as the hotel is situated almost directly on the Via Rhona cycling route. Other praised features include a safe and welcoming reception area, a helpful concierge service and babysitting options. Overall, the hotel is described as friendly and accommodating to people with disabilities with specifically designed rooms receiving high praise.
The Best Western Hotel Atrium Valence is a popular choice for travelers with dogs, offering a genuinely dog-friendly environment. Guests appreciate the pet-friendly atmosphere, as well as the availability of dog-friendly walking trails nearby. The staff is noted for being very accommodating to canine companions, ensuring a welcoming stay for both pets and their owners. There are extra costs associated with bringing dogs and some guests feel these fees should reflect the room's cleanliness post-stay. While it's not exclusively a dog-only hotel, the establishment clearly caters well to those traveling with furry friends.
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Location
Breakfast
However, some reviewers feel that the breakfast is on the pricier side with multiple mentions of it being relatively expensive. A few guests noted specific drawbacks, such as a smaller breakfast room, limited options on jams and vegetables and less satisfying scrambled eggs. There are also comments on the breakfast area being a bit cramped and issues with replenishment. Despite minor downsides, the breakfast experience is generally well-regarded and considered to be one of the highlights of a stay at this hotel.
Dinner
Rooms
Guests appreciated features like air conditioning, soundproofing and free amenities, which added to the comfort. High-quality bed linen, comfortable beds and well-stocked minibars were also mentioned as positive aspects. Despite a few comments on the outdated feel in some areas and occasional mentions of dark rooms, the overall sentiment suggests a well-maintained and inviting atmosphere. The hotel's quiet location near the city center and the efficient room service further enhance the appeal, making it a reliable choice for a comfortable and serene stay.
Beds
The bedding is often described as clean with several mentions of its soft and luxurious quality. Guests frequently note the comfort of the beds, pointing out the excellence and size, which contribute to a cozy and pleasant stay. Whether described as very comfortable or extremely comfortable, it is clear that the beds are designed to satisfy a range of preferences.
However, there are some mixed experiences with the mattresses. While many appreciate the softness, others find certain beds either too soft or too hard, suggesting a variability that might not suit everyone. Specific references to hard and uncomfortable mattresses, as well as squeaky beds, illustrate that not all aspects were perfect for every guest.
Nonetheless, the positive feedback on the bed comfort and overall bedding quality often overshadow these less favorable comments. The hotel is seen as a solid choice for travelers looking for a comfortable and clean place to spend the night with many reviews praising the excellent bedding and the overall coziness of the rooms.
Cleanliness
Staff
Many reviews mention the staff's courteous and considerate behavior with several guests commending their efficiency and attentiveness. This high level of service ensures that all guests feel valued and well taken care of during their stay. The cleanliness and design of the rooms, coupled with the friendly atmosphere fostered by the staff, contribute to a pleasant and comfortable experience.
There is a notable consistency in feedback describing the staff as very friendly, eager to assist and always ready to provide excellent advice on local activities and suggestions. This level of dedication from the hotelier and staff translates into a welcoming environment that guests appreciate.
Despite one review mentioning an unpleasant experience with a staff member during weekdays, this seems to be an isolated incident with the overwhelming majority of feedback being very positive. Overall, the staff's warmth, professionalism and attentiveness make the Best Western Hotel Atrium Valence a highly recommended choice for travelers looking for a hospitable and enjoyable stay.
Wi-Fi
Alongside the reliable Wi-Fi, the hotel offers additional complimentary services, enhancing guest comfort. Visitors enjoy complimentary coffee, drinks and cake in the lobby, available at all times. Water, tea and other amenities add to a welcoming atmosphere, making it a pleasant space to relax and stay connected.
Gym
Parking
However, the parking lot itself is quite limited with only about 15 spaces, making it difficult to secure a spot, especially for larger vehicles. Maneuvering within the tight parking area can be problematic. The parking spaces are described as narrow and often impractical for big cars. Despite this, early arrivals generally find parking directly at the hotel more manageable.
For cyclists, the hotel offers secure, lockable bike storage, which is very well-received. The overall consensus is that the secure and free parking is a valuable feature, albeit with some inconveniences regarding space and ease of access. If visiting with a larger vehicle or during peak times, it might be wise to plan ahead or consider alternative parking solutions nearby.
Family
The hotel's facilities are designed to be safe and convenient for family stays, providing a structured environment that accommodates families effectively. There are options for disabled-friendly rooms, making it accessible for families with members who have mobility issues.
The hotel is especially recommended for families with specific mentions of family rooms under the roof and baby cots available on request. Its dog-friendly policy also makes it a versatile choice for those traveling with pets.
Despite the overall positive feedback, it is noted that rooms with stairs might pose a danger, particularly for families with young children. It’s prudent to request rooms without such features for safety reasons.
Overall, the Best Western Hotel Atrium Valence is a great, safe and accommodating choice for a family vacation, offering various room configurations and amenities tailored to family needs.
4 Star
Accessible
Dog Friendly
No, Best Western Hotel Atrium Valence doesn't have any pool.
No, a spa isn't available at Best Western Hotel Atrium Valence.
Yes, Best Western Hotel Atrium Valence welcomes dogs.
Yes, parking facilities are available at Best Western Hotel Atrium Valence.
Yes, Best Western Hotel Atrium Valence has a gym.
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