Royal Hainaut Spa & Resort Hotel

Valenciennes 50.36239100, 3.52570300 , 6 Place De L'hôpital Général (Show on Map)
9.1
Excellent


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Summary of reviewsThe Royal Hainaut Spa & Resort Hotel in Valenciennes impresses with its superbly strategic location, just a few minutes from the city center. Guests are charmed by the historic and magnificent architecture, which blends beautiful decor with luxurious amenities, including an opulent pool and presidential suite, all contributing to an exceptional ambiance.

Breakfast at the hotel often receives high praise for its quality and variety, featuring local cheeses and gourmet fare in an exceptional setting. While some believe the selection could be more extensive, the overall experience is well-rounded and enjoyable. The dining options, particularly at La Galerie, offer delightful and affordable dishes in a cozy atmosphere, though other restaurants face mixed reviews regarding service and food quality.

The rooms are consistently celebrated for their spaciousness, comfort and cleanliness with special mentions for the luxurious duplex and presidential suites. Guests frequently highlight the beautiful decor and high-quality bedding, ensuring a comfortable and high-standard stay.

Cleanliness remains a standout trait across the hotel with immaculate rooms and well-maintained facilities. The dedication to hygiene contributes to a serene, comfortable environment that guests greatly appreciate. The staff receive commendations for their attentiveness, friendliness and professionalism, significantly enhancing the overall guest experience.

The exceptional spa facilities, including a beautiful and relaxing pool, sauna and hammam, draw consistent praise from visitors. The quality of spa treatments, particularly massages and the overall spa experience, including the stunning pool area, reinforce the luxurious feel of the hotel.

Guests consistently laud the comfort and quality of the beds, contributing to restful sleep and overall satisfaction. The luxurious setting of the resort, combined with the grandeur of its architecture and meticulous attention to guest comfort, makes it a standout destination for travelers seeking a high-quality, memorable experience. The romantic ambiance and excellent facilities promise an unforgettable stay, perfect for both couples and families seeking luxury and relaxation.
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Hotel with Spa

Family Friendly Hotel

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Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


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4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Deluxe Double Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Duplex Suite This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Superior Suite This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features air conditioning, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

Presidential Suite This spacious suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. This suite features air conditioning, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Family Suite This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. This suite features air conditioning, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Superior Double or Twin Room This air-conditioned twin/double room includes a flat-screen TV with cable channels and a private bathroom.

Guest Reviews
9.1
Excellent
Location
Nestled in Valenciennes, the Royal Hainaut Spa & Resort Hotel boasts a superb and strategic location just a few minutes' walk from the city center, making it effortlessly accessible to nearby restaurants, shops and bars, including the lively Place d'Armes. The hotel's historical setting is nothing short of magnificent, featuring an exceptional blend of beautiful architecture and impressive decor that pays homage to its storied past. Guests frequently mention the splendid atmosphere, calling attention to the high-end hotel's remarkable surroundings and the comfort of its spacious suites. The historic building itself is a highlight, offering luxurious amenities such as an opulent pool area and a presidential suite. Overall, visitors are charmed by the ideal proximity to central Valenciennes and the exceptional ambiance, which together create a memorable experience in a beautiful location.

Breakfast
Royal Hainaut Spa & Resort Hotel delivers a breakfast experience that, while a bit mixed in guest opinions, predominantly shines with quality and diversity. The breakfast is frequently praised as generous, hearty and of very good quality, providing a wide choice of delicious options, including local cheeses and gourmet fare. Many guests report that the breakfast buffet is excellent and very well-prepared with super-fresh, quality products and a varied selection. The setting for breakfast is also noted as particularly exceptional and magnificent, adding to the overall enjoyable experience.

However, some feedback indicates that the breakfast falls short of expectations for a hotel of this caliber with a few guests suggesting that the selection could be more extensive, especially given the price. Despite these concerns, the quality and varied nature of the breakfast generally receive high marks. Service also receives commendations with guests appreciating the welcoming servers and the overall level of care taken with the breakfast offerings.

Overall, guests seem to enjoy a well-rounded and delectable breakfast that, while potentially pricy for some, is seen as a fitting complement to the luxurious ambiance of the Royal Hainaut Spa & Resort Hotel.

Dinner
Royal Hainaut Spa & Resort Hotel offers a dining experience with mixed reviews. The standout restaurant, La Galerie, received praise for its fantastic ambiance, incredible dishes and pleasant atmosphere. Diners found it to be a superb choice with very affordable options and an experience that's both cozy and lively. However, other dining options, including the brasserie and Italian restaurant La Storia, did not fare as well. Reviews mention that the brasserie cuisine was mostly average, though some did find it delicious and well-priced. On the downside, criticisms included slow service, inconsistency in food quality and some dishes that were described as mediocre or industrial-type. Despite these issues, special mentions were made for excellent restaurants and the enjoyable overall dining experience at specific venues within the resort.

Rooms
The rooms at the Royal Hainaut Spa & Resort Hotel consistently impress guests with their spaciousness and comfort. Reviews highlight that the rooms are not only large but also very well-maintained and clean. Many guests specifically mention the excellent quality of the bedding, ensuring a good night's sleep. The decor of the rooms is praised for being beautiful and tasteful with some reviews describing the settings as "magnificent" and "sublime."

Special mentions go to the duplex suite and the presidential suite, both receiving high praise for their fabulous and incredible features, including a huge bathroom in the duplex suite. The suites are described as being very spacious and nicely decorated, offering all the comforts expected from a high-standard hotel.

Overall, guests find the rooms at the Royal Hainaut Spa & Resort Hotel to be superb, gorgeous and often exceeding expectations with their beauty and size. The hotel ensures a luxurious experience with rooms that are comfortable, well-equipped and splendidly clean.

Beds
Guests of the Royal Hainaut Spa & Resort Hotel have consistently praised the comfort and quality of the beds. Many describe the bedding as very comfortable and even superb. The mattresses, in particular, are noted for being fantastic and excellent, contributing significantly to a restful sleep. While some guests mentioned the presence of hard mattresses, the overwhelming sentiment is that the beds are comfortable and top-quality. The comfort of the bedding, including basic rooms with excellent facilities, rates highly among visitors. Despite a few negative remarks regarding specific beds and bedding, the general consensus acknowledges the hotel’s superior bedding offerings.

Cleanliness
The Royal Hainaut Spa & Resort Hotel boasts an exceedingly clean and tranquil environment nestled in a picturesque setting. Reviews frequently highlight the immaculate rooms and exceptionally well-maintained bathrooms, which appear almost like new, enhancing the comfort and satisfaction of the guests. The impeccable cleanliness of the entire hotel, from rooms to public areas, stands out consistently, contributing to an overall sense of pristine quality that aligns with its luxurious reputation.

While some minor areas such as the grout in the shower and occasional lapses in room servicing were noted, these instances are exceptions in the backdrop of otherwise perfect cleanliness and maintenance. The staff's dedication to maintaining a high standard of hygiene is apparent, reflecting positively on the overall guest experience. Coupled with the serene and beautiful surroundings, the resort offers a superior stay characterized by cleanliness and comfort.

Staff
The Royal Hainaut Spa & Resort Hotel boasts a commendable staff, known for their friendliness and professionalism. Guests frequently highlight the team's attentiveness and the kindness extended throughout their stay. The staff is described as very accommodating, always ready to assist with warm smiles and polite manners.

From the welcoming reception to the efficient and discreet service, the personnel consistently demonstrate high standards of hospitality. The spa staff are particularly praised for their fantastic service, blending attentiveness with genuine kindness. The commitment to guest satisfaction is noted across various roles within the hotel, contributing to an overall pleasant experience.

While there are isolated mentions of areas needing improvement, the general consensus celebrates their accommodating nature, efficient assistance and the warm atmosphere they help create. Whether it’s through excellent welcomes, such as those from the bellboy Mickael or a friendly demeanor throughout, the staff at Royal Hainaut Spa & Resort Hotel consistently enhance the guests' experience.

Spa
The Royal Hainaut Spa & Resort Hotel is frequently praised for its exceptional spa facilities. Guests consistently describe the spa as magnificent, beautiful and incredibly relaxing. The spa area, inclusive of the sauna, hammam and especially the pool, stands out with top-notch amenities that enhance the well-being of visitors. The large and superb swimming pool, often described as beautiful, very relaxing and unique, is a highlight, offering a spacious and pleasant environment for guests.

Spa treatments receive high marks for quality with massages being particularly noted for their excellence. Unlimited access to the spa allows guests to fully immerse themselves in the luxurious offerings, making their stay truly enjoyable. While some reviews mentioned occasional cleanliness issues and the spa’s size varying in perception, the overall consensus points to a remarkable and unforgettable spa experience that is well worth a visit. The combination of the grand, modern facilities and the outstanding care provided ensures that the Royal Hainaut Spa & Resort Hotel’s spa remains a top choice for relaxation and rejuvenation.

Pool
The Royal Hainaut Spa & Resort Hotel boasts an extraordinary pool area that consistently leaves guests in awe. With its magnificent setting under arches, the pool combines beauty and practicality, ideal for both relaxation and fitness laps. The indoor heated pool is described as immaculate and wonderful, contributing to an overall atmosphere of tranquility and luxury.

The pool area includes impressive facilities such as a sauna, steam room and a zen relaxation area, making it a dream destination for spa enthusiasts. The design and aesthetics of the pool and spa spaces are frequently praised, highlighting the hotel's attention to ambiance and guest experience. Both the pool and the surrounding spa area are seen as perfect for a romantic weekend getaway.

However, guests have noted that the temperature of the water can be a bit cold and some were disappointed by the lack of a jacuzzi in the pool area. Despite these minor points, the overwhelming consensus is that the pool's beauty and the splendid setting create an unforgettable experience.

Luxury
Nestled in the city center, the Royal Hainaut Spa & Resort Hotel offers a blend of luxury and modern comfort, making it a standout destination for travellers seeking a high-quality experience. Guests are consistently impressed by the majestic and beautiful setting, the grandeur of its architecture and the sumptuous atmosphere that permeates the establishment. The luxurious accommodations, which range from intimate rooms to expansive family suites, embody a 5-star experience that sets this hotel apart from others in the region.

Visitors praise the hotel's incredible facilities, including a pool and relaxation area that contribute to the overall feeling of opulence. The attentive staff ensure that every guest feels cared for, adding to the impeccable service and high standards of the resort. The beautifully renovated building has been transformed into a setting that is both luxurious and welcoming, promising an unforgettable stay, whether it's for a romantic getaway or a family retreat. The Royal Hainaut Spa & Resort Hotel stands as a definitive example of luxury in the north, admired for both its aesthetic appeal and quality of service.

Romantic
The Royal Hainaut Spa & Resort Hotel offers a magnificent historic and romantic ambiance, making it ideal for a relaxing getaway with a loved one. Guests have described their stays as superb and idyllic with the hotel's exceptional setting enhancing the overall experience. The welcoming staff, high-quality products and comfortable beds add to the charm, ensuring a perfect retreat. Whether celebrating a colorful birthday weekend or just seeking a romantic interlude, this hotel promises a beautiful and memorable stay.


Yes, Royal Hainaut Spa & Resort Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Royal Hainaut Spa & Resort Hotel.

Yes, Royal Hainaut Spa & Resort Hotel welcomes dogs.

No, parking facilities aren't available at Royal Hainaut Spa & Resort Hotel.

Yes, Royal Hainaut Spa & Resort Hotel has a gym.

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