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Summary of reviewsThe Listel Hotel Vancouver consistently earns high marks from guests for its prime location on Robson Street, right in the heart of downtown Vancouver. This enviable spot provides easy access to a variety of shops, restaurants and major attractions such as Stanley Park and the waterfront, making it an ideal starting point for both leisure and business travelers. The surrounding West End neighborhood is lively yet peaceful and the hotel's close proximity to public transportation adds further convenience.
Guests frequently praise the spacious and comfortable rooms, highlighting their cleanliness and the quality of amenities such as the in-room coffee service and comfortable beds. While some reviews note the decor could use modernization, the overall impressions of the rooms remain positive, emphasizing their cleanliness and quiet atmosphere. Rooms with views of the bay and mountains are particularly cherished for their stunning vistas.
The Listel Hotel's staff is routinely recognized for their exceptional service with many guests describing them as friendly, helpful and attentive. The front desk and housekeeping teams are often specially mentioned for their professionalism and willingness to assist, creating a welcoming and home-like atmosphere.
Dining at the hotel's on-site restaurant, Forage, receives high praise for its outstanding food and exceptional service with many guests enjoying the farm-to-table fare and local wines and spirits. The complimentary wine tasting in the lobby each afternoon adds a sophisticated touch to the overall experience. Guests also appreciate the quality of the breakfast at Forage, although some find the lack of included breakfast and occasional high prices a minor inconvenience.
The Listel Hotel's fitness center, while on the smaller side, is found to be clean and functional, providing a decent option for maintaining a workout routine. Additionally, useful amenities such as reusable water bottles and accessible water refill stations add to the hotel's appeal.
Despite its positives, some guests find the cost and convenience of parking to be a notable drawback. The valet parking service, while praised for its convenience, is considered quite expensive by some and the limited parking spaces can pose challenges, especially during busy periods.
Overall, the combination of a prime location, comfortable and clean rooms, exceptional staff service and excellent dining options make The Listel Hotel Vancouver a favored choice for visitors looking to experience the vibrant energy of Vancouver with a touch of home-like comfort. Show more
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Hotel with EV Charging Stations
Luxury Hotel
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
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Green Key Global (greenkeyglobal.com)
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Hotel for Honeymoon
Dog Friendly Hotel
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EV charging stations
Hotel with Gym
4-Star Hotel
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Guest Reviews
8.4
Very Good
Location
The Listel Hotel Vancouver boasts a truly enviable location on Robson Street, right in the heart of downtown Vancouver. Guests frequently commend the hotel's prime position, highlighting its convenience for exploring the city by foot. With close proximity to a plethora of shops, restaurants and major attractions like Stanley Park and the waterfront, it offers an ideal starting point for visitors eager to experience the vibrant energy of Vancouver.
The surrounding West End neighborhood is lively yet peaceful, providing easy access to public transportation and key districts. Guests appreciate the hotel's central spot for both leisure and business activities, as it puts them within walking distance of conference venues, entertainment options and key landmarks. The hotel's central location also garners praise for its safety and the charm of nearby eateries and shopping centers.
Whether it's a short stroll to the bustling harbor, a convenient reach to Stanley Park or the nearby entertainment and dining options, The Listel Hotel's location perfectly blends accessibility and tranquility, making it an exceptional choice for exploring all that Vancouver has to offer.
Breakfast
Reviews of the breakfast experience at The Listel Hotel Vancouver highlight a mix of opinions with many positive remarks. The breakfast is not included in the room rate, which some guests found surprising or inconvenient. However, those who chose to dine at Forage, the hotel's associated restaurant, frequently praised the quality and variety of the breakfast fare. Guests described the breakfast as very good, terrific and top quality, often noting the fresh orange juice and delicious room service options.
The complimentary French press coffee and tea delivered to the rooms every morning were widely appreciated, adding a pleasant touch to the stay. Despite some remarks about the breakfast being expensive, others found it reasonably priced and of excellent quality. The morning coffee service received high marks for its convenience and quality.
For guests seeking alternatives, there are many nearby breakfast spots and coffee shops, providing plenty of options. While some mentioned hidden fees or issues with breakfast charges, these instances seemed less common. Overall, the positive feedback on the breakfast at Forage and the hotel's coffee service indicates that, while breakfast isn't included, the quality and convenience offered are highlights for many guests.
Dinner
Nestled in the heart of Vancouver, The Listel Hotel offers a dining experience that echoes the city's reputation for culinary excellence. Guests have repeatedly praised the hotel's on-site restaurant, Forage, for its outstanding food and exceptional service. Many highlighted the delicious meals, particularly enjoying dinner and breakfast options with some guests noting the farm-to-table fare and local wines and spirits as standout features.
The complimentary wine tasting in the lobby every afternoon at 5 pm has been a delightful bonus for many, enhancing the overall stay with a relaxing and sophisticated touch. The wine service and artful surroundings create a unique ambiance that guests have found enjoyable and refreshing.
Although the dining options at Forage receive high marks, there have been mentions of a desire for more variety and a larger menu selection. Some guests also pointed out the restaurant's somewhat high prices, but felt that the quality of the food and the attentiveness of the staff made it worthwhile.
Guests appreciated the eco-friendly initiatives like shampoo dispensers, the friendly and helpful staff and the overall great location of the hotel with numerous dining options available nearby. However, the limited operating days of some dining services and occasional restrictions on charging meals to the room were minor inconveniences noted by a few.
Overall, The Listel Hotel provides an excellent dining experience through its Forage restaurant, complemented by thoughtful touches such as free afternoon wine tastings and a vibrant art-themed atmosphere. The combination of great food, attentive service and a commitment to sustainability makes dining at The Listel Hotel a memorable part of any stay in Vancouver.
Rooms
The rooms at The Listel Hotel Vancouver are frequently praised for their spaciousness and comfort. Guests appreciate the large, clean and meticulously maintained rooms, often describing them as cozy and well-appointed with a good array of amenities. Many reviews highlight the comfortable beds, clean linens and the convenient in-room coffee service. Additionally, rooms with views of the bay and mountains are particularly cherished for their stunning vistas.
Art enthusiasts might enjoy the unique artistic displays and elegant decor found in several rooms. Some guests, however, note that the hotel’s overall style is somewhat dated with older furnishings and decor that could benefit from modernization. Despite this, the rooms are generally described as quiet, which enhances the overall comfort for guests.
The hotel’s central location on Robson Street is repeatedly mentioned as a significant advantage, placing guests within easy reach of various shops, restaurants and attractions. Despite some mentions of dated features and occasional noise from air conditioning systems, the consensus is that the rooms offer good value, combining comfort, cleanliness and practicality in a prime location.
Beds
The beds at The Listel Hotel Vancouver receive overwhelmingly positive feedback from guests, who frequently praise their comfort and quality. Many guests describe the beds as comfortable with a range of descriptors such as comfy, plush and super comfy being commonly used. The mattresses are often highlighted for their comfort with mentions of memory foam and firm options. The pillows also receive compliments, being described as soft, fluffy and huge, contributing to a comfortable sleep experience.
Guests have noted that the beds are clean and fresh with comfortable bedding and linens enhancing the sleeping experience. Some specific phrases indicate that the beds were the most comfortable they've ever experienced in a hotel, while others mention delicious or excellent beds. Large beds, including king-size options, were particularly enjoyed for their spaciousness and comfort.
However, there are a few mentions of less satisfactory experiences with some guests finding beds too soft or too firm and a few reports of hard or slightly sagging mattresses. Despite these occasional critiques, the majority of feedback underscores that The Listel Hotel Vancouver prioritizes guest comfort through high-quality and comfortable bedding, ensuring a restful and pleasant stay for most guests.
Cleanliness
Visitors to The Listel Hotel Vancouver frequently highlight the impeccable cleanliness as one of the hotel's standout features. Guest reviewers repeatedly mention clean rooms, spotless common areas and a meticulously maintained property. The hotel ensures that rooms are tidied daily with fresh sheets and towels, contributing to a comfortable and fresh atmosphere. Cleanliness extends to the bathrooms and even the smaller details, such as the in-room coffee and tea station.
While the hotel's decor is noted to be somewhat outdated and the rooms basic, their cleanliness cannot be faulted. The hotel could benefit from some refurbishments and modernization, but these aesthetic concerns do not detract from the overall hygienic environment. Despite minor issues like occasional bathroom cleanliness deficiencies or minor maintenance needs, the majority of guests find the hotel to be impeccably clean and well-maintained.
The attentive housekeeping service is praised for maintaining high standards of cleanliness throughout the property. This dedication to cleanliness ensures that even with some dated elements, guests can enjoy a hygienic and comfortable stay. Additionally, the hotel’s good soundproofing, comfortable atmosphere and excellent location near numerous restaurants add to the overall positive experience.
Staff
The Listel Hotel Vancouver consistently earns praise for its exceptional staff, who are frequently described as friendly, helpful and attentive. Guests appreciate the welcoming and courteous nature of the personnel with the front desk and housekeeping teams often going above and beyond to ensure a comfortable stay. The level of customer service is notably high with staff displaying professionalism and a genuine willingness to assist with any needs or concerns. The front desk staff receive particular mention for their warm greetings and efficient check-in process. Additionally, the cleaning staff are noted for their friendliness and professionalism, contributing to the overall positive experience. Despite a few mentions of inconsistency, the overwhelming sentiment is that the staff's dedication greatly enhances the stay, making guests feel at home. Overall, the hotel's team is recognized for their superb service and attentiveness, ensuring a memorable visit for all.
Wi-Fi
The Listel Hotel Vancouver garners praise for its wifi, frequently described as good, fast, reliable and stable. Guests appreciate the complimentary nature of the service, frequently finding it effective for their needs. There are accolades for the extremely fast and reliable connections, which contribute to a positive experience. However, a few reviews mention instances of weak or inconsistent performance, though these appear to be exceptions rather than the rule. Beyond the wifi, guests also commend the hotel's thoughtful amenities such as reusable water bottles and accessible water refill stations on each floor, which add an extra layer of convenience and eco-friendliness to their stay. Overall, The Listel Hotel Vancouver seems to provide a solid internet experience, supported by commendable guest services and useful amenities.
Gym
The Listel Hotel Vancouver offers a gym that, while being on the smaller side, has managed to leave a positive impression on many guests. The fitness center is described as clean and functional with equipment that is generally in good condition, although there have been a few mentions of the need for some repairs. Despite its limited size, the gym is well-equipped, providing a reasonable option for those looking to maintain their workout routine while traveling. Some guests found the gym to be a significant advantage of their stay, even describing it as excellent or great. Additionally, the availability of filtered water and the presence of amenities like EV charging further enhance the overall convenience offered by the hotel. While a few reviews noted the space as mediocre or disappointing, the general consensus leans towards a positive experience in the gym, highlighting its cleanliness and functionality.
Parking
Travelers considering a stay at The Listel Hotel Vancouver can expect a mixed-bag experience when it comes to parking. On the positive side, the hotel offers valet parking which many guests found to be a convenient and great service. Valet parking was appreciated by some for its convenience and as a notable perk of the hotel. Additionally, parking is available directly under the hotel, offering security and ease of access for those driving into the city.
However, several guests expressed concerns over the cost of parking. Valet parking is considered quite expensive with nightly fees typically around 45 CAD, which some felt did not match the overall price-performance ratio. The high cost of parking aligns with a larger trend of hotel parking fees in the area, but it remained a sticking point for many visitors.
The parking arrangements could sometimes pose inconveniences. Guests noted that parking spaces are limited and may become problematic when the hotel is busy. The absence of self-parking options adds another layer of complexity, requiring all guests to use the valet service. Additionally, the parking garage is noted to be small and tight, which may present challenges for larger vehicles.
Overall, while The Listel Hotel Vancouver offers accessible and secure valet parking, travelers should be prepared for the additional expense and potential challenges related to limited parking spaces.
Nightlife
The Listel Hotel Vancouver is nestled in an excellent location for those seeking vibrant nightlife and culinary experiences. Situated close to Robson Street, guests can find an array of dining options just steps away from the hotel. The area is brimming with fine dining, diverse restaurants and an assortment of bars, making it a prime spot for food enthusiasts and night owls alike. In addition to having a restaurant on-site, there are countless eateries and bars scattered around the vicinity, ensuring that every meal is a new adventure. As patrons relish the vibrant nightlife, they can effortlessly explore a variety of entertainment options without straying far from the comfortable retreat of the hotel. The surroundings offer a mix of buzzing bars, cozy coffee shops and nightlife venues, setting the stage for both lively evenings and relaxed mornings. Whether looking for an elegant dining experience or a night out in the town, The Listel Hotel Vancouver positions its guests in the heart of the city’s spirited nightlife scene.
4 Star
The Listel Hotel Vancouver presents itself as a four-star establishment, offering four-star services and amenities. Many guests consider their experience at the hotel to align with a four-star classification, noting that it has maintained its standards over the years. Some highlights include a good price-to-quality ratio and unique touches such as wine-tasting events. However, there are mixed reviews regarding the hotel's four-star status. Some guests felt that the rooms and facilities did not meet the expected standards of a four-star hotel, citing issues like a dirty bathroom curtain and a generally basic experience. While the hotel is praised for being environmentally conscious, some visitors suggest that a three-star rating would be more accurate. Overall, while the hotel receives commendation for certain aspects, there are suggestions for improvement to fully embody a four-star experience.
Business
The Listel Hotel Vancouver offers a host of business-friendly amenities designed to cater to business travelers. Its meeting room facilities and business center provide a suitable environment for professional engagements. Guests appreciated the business lounge concept and the convenience of splitting invoices with specific requirements for business trips. The hotel's location is excellent for both work and leisure, situated ideally for easy access to the conference center.
The hotel ensures a comfortable stay for those balancing work and relaxation. The availability of a bigger room with a business desk enhances productivity, while reliable WiFi allows for seamless work progress. Additionally, CO2 water stations add a sustainable touch to the hotel experience.
The supportive staff further enhance the stay, contributing to the overall business-oriented atmosphere. Whether familiar with the hotel or visiting for the first time, business travelers will find The Listel Hotel Vancouver to be perfect for their needs, combining ideal amenities and location for business purposes.
Honeymoon
The Listel Hotel Vancouver has garnered positive feedback from honeymooners appreciating its romantic atmosphere and thoughtful decor. Guests particularly enjoyed the honeymoon suite, noting the lovely large comfy bed and high-quality linens that contributed to a romantic ambiance. The hotel offers a honeymoon package, which some found to be a delightful surprise, enhancing their romantic getaway. The overall setting and attention to detail make it an ideal choice for a memorable honeymoon trip with many guests commending the romantic experience provided during their stay.
Luxury
The Listel Hotel Vancouver offers a refined experience marked by its boutique charm and luxurious appeal. Reviews highlight the hotel's high-class ambiance and excellent rooms, noting the fine art and sophisticated decor that enhance its aesthetic. Guests appreciate the luxurious amenities and bedding, which contribute to the overall luxury experience expected from a four-star property. Although some feel the finishes could be more luxurious, the hotel's clean, classy environment and attention to detail in linens and decor are consistently praised.
Romantic
The Listel Hotel Vancouver offers a romantic ambiance that is ideal for couples seeking a special getaway. The hotel’s location and overall convenience add to its charm, making it easy to explore the city. Several guests highlighted the beautiful and romantic views from their rooms, enhancing the intimate atmosphere. The romantic setting of the hotel creates a perfect backdrop for celebrating special occasions like anniversaries and minimoon trips.
Guests appreciated thoughtful gestures such as complimentary wine in the evenings and special surprises like a bottle of local red wine provided by the friendly and welcoming staff, which further added to the memorable and romantic experience.
Dog Friendly
The Listel Hotel Vancouver stands out for its exceptional pet-friendly amenities and policies, making it a top choice for travelers with furry companions. Guests consistently highlight the hotel’s welcoming attitude towards pets and effortless check-in experience for those traveling with dogs. A special mention is given to amenities such as doggy water fountains, which add an extra touch of convenience for pet owners.
The location is frequently praised for its convenience, complemented by an outstanding staff that enhances the overall experience. Guests appreciate that the property lives up to its pet-friendly reputation, allowing dogs in the rooms and ensuring that the facilities are well-suited for their needs. While a few mentions note the presence of animal hair as a concern for allergy sufferers, the general consensus remains overwhelmingly positive.
Adding to the appeal, The Listel Hotel Vancouver offers delightful extras such as a complimentary wine reception and fine dining at the in-house restaurant, Forage. Whether traveling with pets or simply seeking a comfortable stay in a prime location, this hotel receives high marks for its services and amenities.
No, The Listel Hotel Vancouver doesn't have any pool.
No, a spa isn't available at The Listel Hotel Vancouver.
Yes, The Listel Hotel Vancouver welcomes dogs.
Yes, parking facilities are available at The Listel Hotel Vancouver.