Best Western Plus Hotel Plaza
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Summary of reviewsBest Western Plus Hotel Plaza in Västerås is highly regarded for its central location, making it an ideal base for exploring the city. Situated near restaurants, a grocery store and local shops, the hotel offers easy accessibility to various attractions on foot or by public transport, including close proximity to the train and bus stations. The convenience of a parking garage beneath the hotel further enhances its appeal, especially for guests arriving by car. The picturesque views of the city and Lake Mälaren from the hotel's rooms and rooftop bar significantly add to the guest experience.
The hotel’s breakfast is widely praised for its fantastic variety and quality with guests appreciating the extensive buffet that caters to all tastes, including healthy options and indulgent treats. Positive comments also highlight the friendly and attentive service, though a few reviews suggest room for improvement in managing peak-time crowding.
Dinner at the hotel garners commendations for its delicious and well-prepared dishes with memorable meals such as ribeye steak and fjord salmon frequently mentioned. The restaurant’s atmosphere and the accommodating service, particularly in the evenings, contribute to a satisfying dining experience. However, minor criticisms include occasional long wait times and some instances where food and drinks did not meet expectations.
Rooms at the hotel are generally well-received, noted for their spaciousness, cleanliness and comfort. Features such as comfortable beds, large bathrooms and pleasant views from higher floors enhance the stay. While some reviews mention outdated furnishings and occasional ventilation issues, the positive aspects outweigh these concerns.
Cleanliness receives mixed feedback. Many guests find the hotel clean and well-maintained, appreciating the fresh, neat rooms and bathrooms. However, issues such as dusty areas and stained carpets are noted by some, indicating occasional lapses in cleaning standards.
The hotel staff consistently earn high praise for their friendliness, helpfulness and professionalism. Guests frequently commend the team for their accommodating service and attention to detail, which enhances the hospitality experience.
Wi-Fi connectivity at the hotel is mostly reliable with guests highlighting fast and stable internet access throughout the property. While some guests experienced occasional connectivity issues in their rooms, the overall feedback on internet service remains positive.
The spa, particularly the Sky Spa, is appreciated for its fantastic views and relaxing atmosphere, offering amenities like foot baths, various saunas and massage services. Despite some concerns about the sauna's temperature and limited space, the spa’s overall ambiance and services contribute to a serene experience.
The gym, located on the 22nd floor, is a pleasant surprise for fitness enthusiasts, providing modern equipment and superb views of Västerås. Although small and somewhat limited in equipment variety, it remains a functional space for guests' workout needs.
Parking at the hotel is convenient with an underground garage accessible via elevators. Despite some complaints about the cost and confusion regarding permits, the secure and ample parking option is well-regarded by guests.
The hotel’s family-friendly atmosphere is another highlight with spacious family rooms, baby cots, indoor activities and thoughtful touches like drawing pads appreciated by guests. Pets are also welcome, further extending the hotel's appeal to family travelers.
The nightlife scene around the hotel, particularly the vibrant skybar, offers a great venue for evening entertainment with excellent cocktails and activities like shuffleboard. However, guests should be aware of potential noise from nearby nightlife activities.
In conclusion, Best Western Plus Hotel Plaza combines an excellent location with strong service and amenities, making it a top choice for travelers seeking convenience, comfort and a welcoming environment amidst the vibrant life of Västerås.
Categories
The hotel’s breakfast is widely praised for its fantastic variety and quality with guests appreciating the extensive buffet that caters to all tastes, including healthy options and indulgent treats. Positive comments also highlight the friendly and attentive service, though a few reviews suggest room for improvement in managing peak-time crowding.
Dinner at the hotel garners commendations for its delicious and well-prepared dishes with memorable meals such as ribeye steak and fjord salmon frequently mentioned. The restaurant’s atmosphere and the accommodating service, particularly in the evenings, contribute to a satisfying dining experience. However, minor criticisms include occasional long wait times and some instances where food and drinks did not meet expectations.
Rooms at the hotel are generally well-received, noted for their spaciousness, cleanliness and comfort. Features such as comfortable beds, large bathrooms and pleasant views from higher floors enhance the stay. While some reviews mention outdated furnishings and occasional ventilation issues, the positive aspects outweigh these concerns.
Cleanliness receives mixed feedback. Many guests find the hotel clean and well-maintained, appreciating the fresh, neat rooms and bathrooms. However, issues such as dusty areas and stained carpets are noted by some, indicating occasional lapses in cleaning standards.
The hotel staff consistently earn high praise for their friendliness, helpfulness and professionalism. Guests frequently commend the team for their accommodating service and attention to detail, which enhances the hospitality experience.
Wi-Fi connectivity at the hotel is mostly reliable with guests highlighting fast and stable internet access throughout the property. While some guests experienced occasional connectivity issues in their rooms, the overall feedback on internet service remains positive.
The spa, particularly the Sky Spa, is appreciated for its fantastic views and relaxing atmosphere, offering amenities like foot baths, various saunas and massage services. Despite some concerns about the sauna's temperature and limited space, the spa’s overall ambiance and services contribute to a serene experience.
The gym, located on the 22nd floor, is a pleasant surprise for fitness enthusiasts, providing modern equipment and superb views of Västerås. Although small and somewhat limited in equipment variety, it remains a functional space for guests' workout needs.
Parking at the hotel is convenient with an underground garage accessible via elevators. Despite some complaints about the cost and confusion regarding permits, the secure and ample parking option is well-regarded by guests.
The hotel’s family-friendly atmosphere is another highlight with spacious family rooms, baby cots, indoor activities and thoughtful touches like drawing pads appreciated by guests. Pets are also welcome, further extending the hotel's appeal to family travelers.
The nightlife scene around the hotel, particularly the vibrant skybar, offers a great venue for evening entertainment with excellent cocktails and activities like shuffleboard. However, guests should be aware of potential noise from nearby nightlife activities.
In conclusion, Best Western Plus Hotel Plaza combines an excellent location with strong service and amenities, making it a top choice for travelers seeking convenience, comfort and a welcoming environment amidst the vibrant life of Västerås.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Best Western Plus Hotel Plaza in Västerås boasts an enviable central location, presenting a convenient base for travelers keen on exploring the city's attractions. Nestled right in the city center, the hotel is in close proximity to numerous restaurants, a grocery store and local shops—offering easy access to everything one might need during their stay. The hotel’s vicinity to the train and bus stations makes it an excellent choice for those relying on public transport. Guests appreciate the ease of reaching various destinations on foot and the availability of a parking garage beneath the hotel adds to the convenience for those arriving by car.
The views from the hotel, especially from the rooftop bar, are a highlight for many, providing picturesque sights of the city and Lake Mälaren. The spacious rooms, often complemented by large windows, enhance the overall experience by offering both comfort and aesthetic pleasure. Furthermore, the hotel’s family-friendly approach, including dog-friendly policies, ensures a welcoming environment for all kinds of travelers.
In essence, Best Western Plus Hotel Plaza in Västerås combines a prime central location with accessibility, making it a preferred choice for visitors who wish to stay amidst the city's vibrant life while enjoying the comforts of a well-equipped hotel.
The breakfast experience at Best Western Plus Hotel Plaza receives overwhelmingly positive feedback from guests. Many describe it as fantastic, delicious and incredible, highlighting a wide selection and variety. The breakfast buffet is often noted for being comprehensive with something to suit every taste, including diverse options and fresh ingredients. Guests appreciate the plentiful choices, including healthy options and tempting treats, making it a well-rounded meal experience.
Service quality is also praised with friendly and attentive staff contributing to a pleasant dining atmosphere. The breakfast area itself is described as nice, clean and offering great views from the 24th floor, which adds to the overall experience. While a few guests mention occasional crowding and the need for better organization during peak times, the positive aspects far outweigh these minor inconveniences.
Overall, the breakfast at Best Western Plus Hotel Plaza is deemed excellent by many guests, standing out as a highlight of their stay and often described as one of the best hotel breakfasts they've ever had.
The Best Western Plus Hotel Plaza is a standout choice for dining according to recent guest reviews. Guests consistently praised the delicious and top-notch food offered by the hotel's restaurant, often highlighting specific meals such as the ribeye steak and fjord salmon. The dinner menu was frequently cited as being very good with many finding their dining experiences to be both satisfying and enjoyable. The food service received commendations for its accommodating and pleasant reception, especially in the evenings.
While the majority of reviews focused on the high quality of the meals, some guests felt that the service in the restaurant could be improved, noting long wait times even when the restaurant was not busy. Additionally, a few guests mentioned that the food and drinks, although great in general, sometimes did not meet expectations.
Despite these minor criticisms, the consensus remains overwhelmingly positive with guests noting the superb dining options, both in the main restaurant and the lobby bar. The overall experience is enhanced by a friendly staff who are praised for their excellent service. Families particularly appreciated the thoughtful touches like providing drawing pads for children while they wait for their food.
Overall, the Best Western Plus Hotel Plaza’s restaurant delivers an impressive dining experience, making it a notable option for guests looking to enjoy excellent food and service during their stay.
The guest reviews for Best Western Plus Hotel Plaza present a generally favorable impression of the rooms. Many visitors praised the spaciousness, cleanliness and comfort of the rooms with several highlighting the comfortable beds and spacious family rooms. Reviewers also appreciated the modern and well-maintained interiors, large bathrooms and pleasant views from higher floors. The central location of the hotel and friendly staff received positive mentions as well.
However, some comments indicated that certain rooms and furniture appeared worn-out with occasional stains and scratches on upholstery and carpets. Instances of poor ventilation and absence of air-conditioning were also noted, causing some rooms to be uncomfortably warm at times. Despite these minor drawbacks, the overall feedback suggests that the rooms at Best Western Plus Hotel Plaza are generally well-received, offering a comfortable stay for guests.
At the Best Western Plus Hotel Plaza, guests often highlight the comfort of the beds, noting various positive attributes. Most guests found the beds to be comfortable with some calling them great or even fabulous. Comfy pillows also received special mention, adding to the overall sleep experience. The beds were often described as being sufficiently large with a few guests appreciating their size and spaciousness.
Although the majority of reviews are favorable, there are occasional mentions of beds being either too hard or too soft, which indicates a variance in personal comfort preferences. A few reviews also pointed out issues with the sofa beds, describing them as uncomfortable or unsuitable for adults due to hardness or structural issues. Despite some of these mixed experiences, the general consensus leans towards satisfaction with the bed quality.
Overall, the comfortable beds at the Best Western Plus Hotel Plaza contribute significantly to a restful stay, making it a noteworthy option for travelers seeking quality sleep accommodation.
Best Western Plus Hotel Plaza receives mixed reviews concerning its cleanliness. Guests frequently praise the clean rooms and well-maintained facilities, often describing the accommodations as clean, fresh, neat and tidy. The rooms and bathrooms are commended for their thorough cleaning, which contributes to the overall pleasant and modern atmosphere of the hotel. Many travelers also highlight the friendly and helpful staff, which enhances the hotel’s appeal.
However, some reviews indicate inconsistencies in cleanliness. Issues such as dusty areas, stained carpets and furniture and occasional uncleanliness in certain rooms and common areas are noted. A few guests mention that the cleaning quality did not meet their expectations, pointing out specific concerns like poorly cleaned bathrooms, dirty floors and unwashed walls.
The hotel’s dated elements, such as worn carpets and water-damaged bathroom fixtures, detract from the overall cleanliness for some visitors. Despite these issues, the positive feedback about the clean, fresh rooms and well-maintained facilities generally outweighs the negatives, painting a picture of a hotel striving for, but not always achieving, consistent cleanliness.
The staff at Best Western Plus Hotel Plaza have received high praise across a multitude of guest reviews. Described consistently as friendly, helpful and accommodating, the team at the hotel—from reception to the restaurant—ensures a welcoming and efficient service throughout. Guests highlight the exceptional friendliness and professionalism of the receptionists and restaurant staff with particular mentions of their service-minded attitude and genuine interest in making each stay enjoyable. Whether it's a pleasant reception, accommodating requests, or simply maintaining a cheerful demeanor, the staff's commitment to excellent customer service is evident. Overall, the staff at this hotel are characterized by their warmth, responsiveness and dedication to providing a superior guest experience.
Staying connected at Best Western Plus Hotel Plaza appears to be a mostly positive experience based on guest reviews. The property offers free Wi-Fi that is accessible in all areas, ensuring guests can stay online without limitations. Many guests have praised the Wi-Fi for being fast, stable and strong with several noting that the connection was excellent and worked well throughout the property.
However, experiences vary; some found the Wi-Fi in the rooms to be unreliable or poor at times. Despite these occasional connectivity issues, many guests didn't report any significant problems and described the internet service as good or completely okay. The convenience of not requiring a password adds to the overall ease of use, allowing guests to connect seamlessly.
In summary, while there are instances of instability, the majority of reviews indicate that the Best Western Plus Hotel Plaza provides a satisfactory and efficient Wi-Fi experience for its guests.
The spa at the Best Western Plus Hotel Plaza has garnered a mix of reviews, largely leaning towards positive remarks. Guests frequently commend the Sky Spa for its fantastic view and relaxing atmosphere, elevating their experience on the higher floors. The inclusion of foot baths, multiple types of saunas and massage services contributes to the overall appeal of the spa. Many found the sauna facilities to be great with some specifically highlighting the scenic views of the city from the saunas situated on the top floors.
However, some guests did express concerns about the sauna being off or not adequately heated during their visit. The cozy and well-maintained spa area is appreciated, though it is noted to be on the smaller side. Access to the gym and sauna garnered appreciation, though some felt that clearer information upon arrival about the sauna’s status would have been beneficial.
Overall, the spa facilities, combined with the Sky Bar, contribute to a serene and enjoyable experience with the panoramic views from the top floors being a standout feature.
The Best Western Plus Hotel Plaza offers a well-received gym experience that is highlighted by breathtaking views, particularly from its 22nd-floor location overlooking Västerås. Many guests have noted the gym's pleasant and state-of-the-art equipment, making it a great spot for yoga and other fitness activities. The inclusion of a sauna provides an added relaxing benefit.
Despite being on the smaller side, the gym is generally described as well-maintained, clean and fresh-looking. While some guests felt the gym could use an upgrade or noted it as somewhat worn, it remains a functional and acceptable option for travelers. Additionally, specific equipment like dumbbells were mentioned as missing and there were some comments about a limited number of machines.
Overall, the gym at Best Western Plus Hotel Plaza is a valuable addition for fitness-conscious guests, offering good equipment and stunning views, even if it falls a bit short in terms of space and variety of machines.
Visitors to the Best Western Plus Hotel Plaza often commend its convenient parking options, particularly the underground garage directly accessible from the hotel. Many find it helpful that parking is located right under the hotel with some noting the ease of access via elevators connecting the garage to the lobby. The underground parking is described as ample, smooth and well-arranged, making it a practical choice for guests.
However, several reviews highlight the cost of parking as a downside with some finding it more expensive than parking in other locations like Stockholm. Despite the high fees, patrons appreciate the availability of parking spaces and the security that comes with a private garage.
A few guests have mentioned some challenges, such as confusion regarding the parking permit system and the lack of electric car charging stations. Nonetheless, overall sentiment suggests that the parking facilities, although pricey, are a significant convenience for those staying at the hotel.
Located in a well-situated, cozy area, the Best Western Plus Hotel Plaza has garnered positive feedback for its family-oriented atmosphere and amenities. Visitors have consistently highlighted the hotel's suitability for all family members, from the very young to the older adults, making it a perfect destination for family trips. Spacious and comfortable family rooms contribute significantly to the pleasant experience with facilities easily accommodating families traveling with teenagers, young children and even pets.
Guests noted specific family-friendly features such as extra baby cots, engaging indoor activities like mini-golf and ball playgrounds and thoughtfully provided drawing pads to keep children entertained while waiting for meals. These touches make the hotel an excellent choice for children, who reportedly loved their stay and expressed a desire to return.
Healthy meal options and small perks like free drinks for children further enhance the family-friendly ambience. Activities for both children and adults during special occasions like autumn breaks ensure that the entire family has fun together. Even furry family members aren't left out, as dogs are welcome in certain areas, such as during breakfast in designated rooms.
In sum, the Best Western Plus Hotel Plaza stands out as a comfortable, well-equipped and affordable option for families looking to enjoy a fun, hassle-free stay.
The Best Western Plus Hotel Plaza boasts a central location that places guests right in the heart of vibrant nightlife. The skybar is a standout feature, frequently described as lively and an experience in itself with excellent cocktails that attract many on Saturday nights. Whether it's enjoying the nice rooftop bar or partaking in the activities such as shuffleboard, the hotel's rooftop venue adds a unique dimension to the stay.
However, it's important to note some drawbacks related to the bustling nightlife. Guests have pointed out loud noises from the square outside, especially from intoxicated people and busy traffic, which can be disruptive at night. The nearby party scene and the skybar’s loud music contribute to this, though it's clear the area's energetic atmosphere is a double-edged sword for some.
Overall, the hotel offers a dynamic nightlife experience with its prime location and engaging rooftop space, albeit with the trade-off of potential noise disturbances during the night.
Best Western Plus Hotel Plaza offers a familiar level of comfort and service that meets standard expectations for a four-star establishment. The hotel is well-regarded for its cleanliness with guests frequently noting its tidy and well-maintained appearance. Many guests appreciated the hotel's good location and ease of access to parking, adding to its convenience.
The breakfast offering is generally praised and consistent with four-star quality, contributing to a positive start to the day. Additionally, the hotel provides a luxurious feeling and some reviews highlight the high-quality service that surpasses the typical four-star standard, making it feel well worth the price.
However, the feedback isn't universally positive. Some guests were disappointed, noting issues such as the need for renovation, lack of air conditioning or fans and missing amenities like fridges and hairdryers in certain rooms. These concerns have led some reviewers to question the hotel’s four-star rating, feeling it should be rated three stars instead.
Overall, while there are areas for improvement, the Best Western Plus Hotel Plaza generally offers good value for money and maintains the expected standards of a four-star hotel. The blend of positive experiences and constructive feedback serves as a guide for potential guests considering a stay at this hotel.
The Best Western Plus Hotel Plaza is a solid choice for business travelers, offering numerous key amenities suited for work and professional engagements. The hotel boasts a central location, making it ideal for those who need to be close to the city center while still benefitting from convenient parking options.
Rooms are tailored for business needs with good workspaces and sufficient power outlets, although some guests noted the desks could be larger for more comfortable working. High-quality accommodations feature proper bathrooms equipped with baths, adding to the overall comfort of the stay.
Wi-Fi quality is reported as very good, making it excellent for business meetings and ensuring dependability for any online activities. The hotel also provides business-oriented facilities, including well-managed conference arrangements, which are highly recommended for corporate events.
While the service is generally excellent and business-friendly, some areas could see improvements. The breakfast area could be better managed to accommodate the busy schedules of business travelers and check-in experiences have occasionally involved long queues and stressed reception staff.
Despite these minor drawbacks, the Best Western Plus Hotel Plaza remains popular among business travelers, praised for its overall great accommodations, quiet and convenient environment and suitable amenities, making it a solid recommendation for work trips and business stays.
Best Western Plus Hotel Plaza offers a favorable experience for guests with disabilities. Located centrally, the hotel is accessible and wheelchair friendly. It features ramps and elevators that provide easy access, including direct elevator service to and from the parking garage, making it elderly-friendly and accommodating those with mobility issues.
The hotel's reception staff are commendable for their service and assistance to guests with specific needs, ensuring a smooth and comfortable stay. Rooms are notably spacious and well-equipped with amenities like Rituals products, enhancing the overall guest experience. Notably, efforts are made to reduce congestion during breakfast by dividing meal times, adding to the accessibility and overall guest comfort.
While the hotel is largely accessible and caters well to various needs, it is worth noting that some guests did experience inconsistencies in room sizes and designs, which may affect the overall accessibility for all. However, the general feedback emphasizes that the hotel provides a satisfactory and accommodating environment for most visitors.
Best Western Plus Hotel Plaza receives high praise from honeymooners and those celebrating special anniversaries. Visitors often highlight its suitability as a honeymoon destination due to the romantic ambiance and breathtaking views. The hotel is described as honeymoon-friendly and perfect for newlyweds looking for a memorable stay. Many guests note their satisfaction with the amenities, often pointing out features that make it an ideal spot for romantic evenings. The suites come recommended, particularly for short honeymoon trips or a nice big weekend vacation. Overall, the hotel appears to deliver a highly satisfying experience for couples seeking a romantic getaway.
For those seeking a romantic getaway, the Best Western Plus Hotel Plaza offers an ideal setting. Guests have noted its suitability for anniversaries and honeymoons, praising the lovely views and intimate atmosphere. The hotel’s romantic ambiance, decor and environment contribute to a perfect atmosphere for couples, making it a wonderful destination for a honeymoon or any special occasion. The cozy and relaxing stay is further enhanced by a gorgeous rooftop that adds to the charm. For added surprise, suites can be booked to celebrate birthdays or other special events, ensuring a memorable experience for loved ones.
Best Western Plus Hotel Plaza is well-regarded for its dog-friendly environment, making it a suitable choice for pet owners traveling with their furry companions. The hotel ensures dogs feel welcome upon arrival, providing thoughtful amenities such as dog bowls and bags of treats in dog-friendly rooms. Guests have found the staff to be exceptionally friendly towards their pets, enhancing the overall positive experience.
Dogs are allowed in various areas of the hotel, including both the breakfast area and the bar, which is a notable convenience for pet owners. This inclusive approach has been appreciated, especially by those traveling with multiple dogs, as the hotel only accepts canine companions. Guests have described being greeted warmly upon arrival with accommodations well-prepared for pets.
However, there are some areas for improvement. Not all rooms are equipped with necessary pet amenities and some reviews noted a lack of consistent dog policy information. Nonetheless, the hotel's overall pet-friendly policies and the staff's warm reception make it a commendable choice for dog owners.
Location Show Map
Location
The views from the hotel, especially from the rooftop bar, are a highlight for many, providing picturesque sights of the city and Lake Mälaren. The spacious rooms, often complemented by large windows, enhance the overall experience by offering both comfort and aesthetic pleasure. Furthermore, the hotel’s family-friendly approach, including dog-friendly policies, ensures a welcoming environment for all kinds of travelers.
In essence, Best Western Plus Hotel Plaza in Västerås combines a prime central location with accessibility, making it a preferred choice for visitors who wish to stay amidst the city's vibrant life while enjoying the comforts of a well-equipped hotel.
Breakfast
Service quality is also praised with friendly and attentive staff contributing to a pleasant dining atmosphere. The breakfast area itself is described as nice, clean and offering great views from the 24th floor, which adds to the overall experience. While a few guests mention occasional crowding and the need for better organization during peak times, the positive aspects far outweigh these minor inconveniences.
Overall, the breakfast at Best Western Plus Hotel Plaza is deemed excellent by many guests, standing out as a highlight of their stay and often described as one of the best hotel breakfasts they've ever had.
Dinner
While the majority of reviews focused on the high quality of the meals, some guests felt that the service in the restaurant could be improved, noting long wait times even when the restaurant was not busy. Additionally, a few guests mentioned that the food and drinks, although great in general, sometimes did not meet expectations.
Despite these minor criticisms, the consensus remains overwhelmingly positive with guests noting the superb dining options, both in the main restaurant and the lobby bar. The overall experience is enhanced by a friendly staff who are praised for their excellent service. Families particularly appreciated the thoughtful touches like providing drawing pads for children while they wait for their food.
Overall, the Best Western Plus Hotel Plaza’s restaurant delivers an impressive dining experience, making it a notable option for guests looking to enjoy excellent food and service during their stay.
Rooms
However, some comments indicated that certain rooms and furniture appeared worn-out with occasional stains and scratches on upholstery and carpets. Instances of poor ventilation and absence of air-conditioning were also noted, causing some rooms to be uncomfortably warm at times. Despite these minor drawbacks, the overall feedback suggests that the rooms at Best Western Plus Hotel Plaza are generally well-received, offering a comfortable stay for guests.
Beds
Although the majority of reviews are favorable, there are occasional mentions of beds being either too hard or too soft, which indicates a variance in personal comfort preferences. A few reviews also pointed out issues with the sofa beds, describing them as uncomfortable or unsuitable for adults due to hardness or structural issues. Despite some of these mixed experiences, the general consensus leans towards satisfaction with the bed quality.
Overall, the comfortable beds at the Best Western Plus Hotel Plaza contribute significantly to a restful stay, making it a noteworthy option for travelers seeking quality sleep accommodation.
Cleanliness
However, some reviews indicate inconsistencies in cleanliness. Issues such as dusty areas, stained carpets and furniture and occasional uncleanliness in certain rooms and common areas are noted. A few guests mention that the cleaning quality did not meet their expectations, pointing out specific concerns like poorly cleaned bathrooms, dirty floors and unwashed walls.
The hotel’s dated elements, such as worn carpets and water-damaged bathroom fixtures, detract from the overall cleanliness for some visitors. Despite these issues, the positive feedback about the clean, fresh rooms and well-maintained facilities generally outweighs the negatives, painting a picture of a hotel striving for, but not always achieving, consistent cleanliness.
Staff
Wi-Fi
However, experiences vary; some found the Wi-Fi in the rooms to be unreliable or poor at times. Despite these occasional connectivity issues, many guests didn't report any significant problems and described the internet service as good or completely okay. The convenience of not requiring a password adds to the overall ease of use, allowing guests to connect seamlessly.
In summary, while there are instances of instability, the majority of reviews indicate that the Best Western Plus Hotel Plaza provides a satisfactory and efficient Wi-Fi experience for its guests.
Spa
However, some guests did express concerns about the sauna being off or not adequately heated during their visit. The cozy and well-maintained spa area is appreciated, though it is noted to be on the smaller side. Access to the gym and sauna garnered appreciation, though some felt that clearer information upon arrival about the sauna’s status would have been beneficial.
Overall, the spa facilities, combined with the Sky Bar, contribute to a serene and enjoyable experience with the panoramic views from the top floors being a standout feature.
Gym
Despite being on the smaller side, the gym is generally described as well-maintained, clean and fresh-looking. While some guests felt the gym could use an upgrade or noted it as somewhat worn, it remains a functional and acceptable option for travelers. Additionally, specific equipment like dumbbells were mentioned as missing and there were some comments about a limited number of machines.
Overall, the gym at Best Western Plus Hotel Plaza is a valuable addition for fitness-conscious guests, offering good equipment and stunning views, even if it falls a bit short in terms of space and variety of machines.
Parking
However, several reviews highlight the cost of parking as a downside with some finding it more expensive than parking in other locations like Stockholm. Despite the high fees, patrons appreciate the availability of parking spaces and the security that comes with a private garage.
A few guests have mentioned some challenges, such as confusion regarding the parking permit system and the lack of electric car charging stations. Nonetheless, overall sentiment suggests that the parking facilities, although pricey, are a significant convenience for those staying at the hotel.
Family
Guests noted specific family-friendly features such as extra baby cots, engaging indoor activities like mini-golf and ball playgrounds and thoughtfully provided drawing pads to keep children entertained while waiting for meals. These touches make the hotel an excellent choice for children, who reportedly loved their stay and expressed a desire to return.
Healthy meal options and small perks like free drinks for children further enhance the family-friendly ambience. Activities for both children and adults during special occasions like autumn breaks ensure that the entire family has fun together. Even furry family members aren't left out, as dogs are welcome in certain areas, such as during breakfast in designated rooms.
In sum, the Best Western Plus Hotel Plaza stands out as a comfortable, well-equipped and affordable option for families looking to enjoy a fun, hassle-free stay.
Nightlife
However, it's important to note some drawbacks related to the bustling nightlife. Guests have pointed out loud noises from the square outside, especially from intoxicated people and busy traffic, which can be disruptive at night. The nearby party scene and the skybar’s loud music contribute to this, though it's clear the area's energetic atmosphere is a double-edged sword for some.
Overall, the hotel offers a dynamic nightlife experience with its prime location and engaging rooftop space, albeit with the trade-off of potential noise disturbances during the night.
4 Star
The breakfast offering is generally praised and consistent with four-star quality, contributing to a positive start to the day. Additionally, the hotel provides a luxurious feeling and some reviews highlight the high-quality service that surpasses the typical four-star standard, making it feel well worth the price.
However, the feedback isn't universally positive. Some guests were disappointed, noting issues such as the need for renovation, lack of air conditioning or fans and missing amenities like fridges and hairdryers in certain rooms. These concerns have led some reviewers to question the hotel’s four-star rating, feeling it should be rated three stars instead.
Overall, while there are areas for improvement, the Best Western Plus Hotel Plaza generally offers good value for money and maintains the expected standards of a four-star hotel. The blend of positive experiences and constructive feedback serves as a guide for potential guests considering a stay at this hotel.
Business
Rooms are tailored for business needs with good workspaces and sufficient power outlets, although some guests noted the desks could be larger for more comfortable working. High-quality accommodations feature proper bathrooms equipped with baths, adding to the overall comfort of the stay.
Wi-Fi quality is reported as very good, making it excellent for business meetings and ensuring dependability for any online activities. The hotel also provides business-oriented facilities, including well-managed conference arrangements, which are highly recommended for corporate events.
While the service is generally excellent and business-friendly, some areas could see improvements. The breakfast area could be better managed to accommodate the busy schedules of business travelers and check-in experiences have occasionally involved long queues and stressed reception staff.
Despite these minor drawbacks, the Best Western Plus Hotel Plaza remains popular among business travelers, praised for its overall great accommodations, quiet and convenient environment and suitable amenities, making it a solid recommendation for work trips and business stays.
Accessible
The hotel's reception staff are commendable for their service and assistance to guests with specific needs, ensuring a smooth and comfortable stay. Rooms are notably spacious and well-equipped with amenities like Rituals products, enhancing the overall guest experience. Notably, efforts are made to reduce congestion during breakfast by dividing meal times, adding to the accessibility and overall guest comfort.
While the hotel is largely accessible and caters well to various needs, it is worth noting that some guests did experience inconsistencies in room sizes and designs, which may affect the overall accessibility for all. However, the general feedback emphasizes that the hotel provides a satisfactory and accommodating environment for most visitors.
Honeymoon
Romantic
Dog Friendly
Dogs are allowed in various areas of the hotel, including both the breakfast area and the bar, which is a notable convenience for pet owners. This inclusive approach has been appreciated, especially by those traveling with multiple dogs, as the hotel only accepts canine companions. Guests have described being greeted warmly upon arrival with accommodations well-prepared for pets.
However, there are some areas for improvement. Not all rooms are equipped with necessary pet amenities and some reviews noted a lack of consistent dog policy information. Nonetheless, the hotel's overall pet-friendly policies and the staff's warm reception make it a commendable choice for dog owners.
No, Best Western Plus Hotel Plaza doesn't have any pool.
Yes, a spa is available at Best Western Plus Hotel Plaza.
Yes, Best Western Plus Hotel Plaza welcomes dogs.
Yes, parking facilities are available at Best Western Plus Hotel Plaza.
Yes, Best Western Plus Hotel Plaza has a gym.
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