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Summary of reviewsThe Steam Hotel, situated on the picturesque Lake Mälaren, captivates its guests with a unique blend of industrial design and luxury, creating a trendy yet cozy atmosphere. The breathtaking views from various vantage points, particularly the 17th and 18th floors as well as the restaurant veranda, significantly enhance the hotel's allure. Despite being a bit distant from the city center, the idyllic setting by the lake and proximity to Kokpunkten and East Västerås make it convenient for various travelers.
Guests consistently praise the breakfast experience, noting the excellent quality, wide variety of options and delicious taste. The atmosphere is described as cozy and luxurious with friendly and attentive staff contributing to a memorable meal. Minor issues such as slow replenishment and occasional crowdedness are mentioned but do not detract from the overall positive experience.
Dining at Steam Hotel, particularly in restaurants like Locavore and the Italian eatery, is well-received for its excellent service, well-prepared food and pleasant ambiance. Guests are advised to secure reservations in advance due to the popularity of the dining options, as occasional service lags and reservation issues have been reported.
The rooms at Steam Hotel are lauded for their stylish decoration, historical charm and comfort. Guests appreciate the spacious layouts, comfortable beds and fantastic views, particularly of the water. Minor areas for improvement include better lighting and more amenities, but these do not overshadow the overwhelmingly positive experiences.
Cleanliness generally receives praise with many guests highlighting clean and stylish rooms, good hygiene and responsive staff. However, some reviews mention occasional lapses, such as dusty floors and insufficient amenities, suggesting areas for improvement.
The staff at Steam Hotel are frequently commended for their friendliness, helpfulness and professionalism. While there are occasional reports of unresponsiveness, these are exceptions and do not detract from the overall positive impression of the service provided.
The pool facilities, including the rooftop pool, are highly praised for their delightful atmosphere and stunning views. Guests appreciate the spacious spa area, although some logistical issues such as reservation requirements and costs are noted.
The beds at Steam Hotel are generally described as comfortable, contributing to a restful night's sleep. While there are occasional mentions of beds being too soft or too hard for certain preferences, the overall feedback is positive.
Accessibility is another aspect where the hotel performs well, offering wheelchair-friendly areas and supportive staff. Some areas for improvement include crowded spaces and room lighting, but the presence of handicapped rooms and general accessibility ensures comfort for guests with specific needs.
The rooftop amenities, including the pool, restaurant and sky bar, are highly recommended for their atmosphere and stunning vistas. Reservations are advisable due to their popularity.
Finally, Steam Hotel provides a distinctly romantic experience, making it ideal for couples. The cozy environment, warm ambiance and lovely settings such as evenings by the fireplace create an unforgettable romantic getaway, perfect for anniversaries and special celebrations. Show more
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Categories
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Room Types
Standard Single Room with City ViewOffering free toiletries and bathrobes, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room offers a flat-screen TV, a minibar, a wardrobe, heating as well as city views. The unit has 1 bed.
Double Room with City ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, a minibar, a wardrobe, heating as well as city views. The unit has 1 bed.
Superior Double Room with City ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a wardrobe, heating as well as city views. The unit has 1 bed.
Superior Double Room with Lake ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, a minibar, a wardrobe, heating as well as lake views. The unit has 1 bed.
Deluxe Double Room with Lobby ViewThis double room features a minibar, bathrobe and air conditioning.
This room has a view of the hotel lobby.
Guest Reviews
8.8
Excellent
Location
The Steam Hotel offers a truly stunning and unique location that captivates many of its guests. Situated on the picturesque Lake Mälaren, the hotel features a breathtaking environment that combines industrial design with touches of luxury. This interesting mix of styles enhances the overall charm of the hotel, making it both trendy and cozy.
The views from various points in the hotel, including the 17th and 18th floors as well as the restaurant’s veranda, are repeatedly praised for their magnificence. Guests enjoy panoramic vistas of the lake, sea and marina, which contribute significantly to the hotel's allure. The setting by the water and the nearby promenade provide an ideal backdrop for relaxation and picturesque walks.
While the hotel's location is described as idyllic and beautiful, it is worth noting that it is somewhat distant from the city center, approximately a 10-minute walk or a 2.5-kilometer distance. This could be a consideration for visitors who plan on frequenting the city center or other dining options outside the hotel. Nonetheless, the proximity to Kokpunkten and suitability for business in East Västerås further enhance its convenience for various types of travelers.
Overall, the Steam Hotel is highly appreciated for its excellent location, stunning views and unique industrial elegance, making it a memorable stay by the beautiful Lake Mälaren.
Breakfast
The reviews for breakfast at the Steam Hotel predominantly highlight a positive and enjoyable experience. Guests frequently praised the breakfast for its excellent quality, wide variety of options and delicious taste. Words like "fantastic," "delicious," and "great" were commonly used to describe the meal with many reviewers noting the diverse selection of food and drinks, including vegan and gluten-free options.
The atmosphere of the breakfast area was also appreciated with descriptions such as cozy and luxurious often mentioned. Guests particularly enjoyed the option to bring their pets and receive breakfast bags if they needed to check out early. However, there were a few criticisms, such as the occasional slow replenishment of food and some guests felt the selection could be even more varied.
Despite some minor issues like crowdedness or specific food items being finished, the overall consensus was overwhelmingly positive. The friendly and attentive staff further enhanced the breakfast experience, making it a memorable part of their stay at the Steam Hotel.
Dinner
At Steam Hotel, dining experiences generally receive high praise, particularly for the delicious and varied breakfast options that guests consistently commend. The dinner offerings are widely appreciated with multiple mentions of well-prepared and tasty meals, especially in restaurants like Locavore and the Italian eatery on the first floor. Many guests highlight the excellent service and the pleasant environment of these dining establishments.
However, there are occasional issues around reservation requirements and service lag. Some guests experienced long waits for drinks and food and there were instances where reservation confusion left them without dining options. A few reviews mentioned that the portion sizes could be disappointing and some food options at certain times were limited or snack-like rather than full meals.
Overall, while the culinary experience at Steam Hotel is largely positive with fantastically prepared dishes and commendable staff service, it’s advised to secure reservations in advance due to the popularity of the restaurants.
Rooms
The Steam Hotel offers a remarkable blend of style, comfort and historical charm, making it an inviting destination for travelers. Guests have praised the hotel for its beautifully decorated rooms, which boast stylish and tastefully furnished interiors that exude a cozy and sophisticated atmosphere. The spacious and inviting layout of the rooms, combined with clean and well-maintained facilities, contribute to an overall feeling of comfort and luxury. Many have highlighted the fantastic views, particularly of the water, adding an extra layer of allure to their stay.
The beds are consistently described as comfortable, enhancing the restful experience, while the air-conditioned environment ensures a pleasant temperature. Elegant touches in the room decor and furnishings further enhance the visual appeal, making the interiors both interesting and trendy.
Though there are minor areas for improvement, such as lighting that can be a bit dim and showers that might pose some issues, the positive aspects overwhelmingly dominate the guest experience. Small details are noted to enhance the overall stay with some guests suggesting the addition of espresso machines and clearer information about room amenities.
Despite these minor drawbacks, the Steam Hotel delivers a superb overall experience with its clean, stylish and comfortable rooms, making it a fantastic choice for a memorable stay.
Beds
Steam Hotel's beds have received generally positive feedback from guests. Many guests found the beds to be comfortable, highlighting their quality mattresses and quiet rooms that contribute to a restful night's sleep. The blankets and pillows were often praised, described as heavy, lovely and top-notch. However, some reviews noted that the beds could be too soft or too hard for certain preferences and a few guests mentioned discomfort due to the small size of the beds and less-than-comfortable pillows. Despite these occasional complaints, the majority of guests expressed satisfaction with the comfort of the hotel beds.
Cleanliness
Steam Hotel presents a contrasting spectrum of cleanliness experiences based on recent guest reviews. On the positive side, many guests highlighted the hotel's clean and stylish rooms, luxurious industrial decor and an overall superb atmosphere. Rooms were often described as clean, tidy, well-cleaned, comfortable and fresh, contributing to a lovely and cozy ambiance. Visitors frequently remarked on the new and well-maintained state of the rooms, praising the good hygiene and the friendly and responsive staff who handled issues efficiently.
However, there were several areas where the hotel fell short. Some guests encountered issues like a non-draining washbasin, insufficient bathroom space and instances of poor vacuuming leading to dusty floors. Other criticisms included limescale in the shower, missed spots during cleaning and insufficient amenities such as running out of shower cream. Reports of dirty sheets and pillows with stains, unclean bedside tables and poorly insulated rooms also appeared, affecting overall guest satisfaction. While the majority of the reviews reflect a clean and pleasant stay, there are clearly areas needing improvement to meet all guests' expectations consistently.
Staff
The reviews for the Steam Hotel reveal a generally positive impression of the hotel's staff with frequent commendations for their friendliness and professionalism. Words like "friendly," "helpful," "super nice," and "amazing" are commonly used to describe the staff, highlighting their dedication to providing exceptional service. Numerous guests appreciated the welcoming and accommodating atmosphere created by the staff, noting their accessibility and commitment to ensuring a pleasant stay. Specific mentions of "superb," "competent," and "knowledgeable" staff reflect a high level of expertise and professionalism.
Despite the overarching positive feedback, a few reviews highlighted instances of unresponsiveness and incompetence among certain staff members. Some guests experienced issues with the handling of complaints and found the staff's response lacking. However, these incidents appear to be exceptions rather than the norm.
Overall, the consistent praise for the friendly, helpful and accommodating nature of the staff suggests that the Steam Hotel maintains a welcoming and service-oriented environment, ensuring a mostly positive experience for its guests.
Pool
Guests had a generally positive experience with the pool facilities at Steam Hotel. The Pool Club received high praise, being described as delightful and very good. The rooftop pool was a particular favorite and the small outdoor pool also garnered appreciation. The outdoor swimming pool was highlighted as super and cool. The spa area was noted for being spacious and functional with mentions of it being super nice despite some suggestions for improved management and quality.
However, some logistical issues were mentioned. The necessity of making a reservation to use the pool area was not always communicated clearly, leading to some guests being unable to access it. Additionally, the pool area excludes children under 18, which could be a consideration for families. Lastly, the cost of accessing the swimming pool was viewed by some as too expensive for what it offered.
Accessible
Steam Hotel offers a welcoming atmosphere where staff members are readily available and supportive, enhancing the accessibility experience for all guests. Wheelchair users will find certain areas of the hotel wheelchair accessible and easily navigable, contributing to the overall comfort of their stay. Although some reviews note challenges such as crowded spaces and difficulties with room lighting and overall access, others highlight the presence of specifically designed handicapped rooms and the general accessibility of the premises. Overall, while there are areas that may require improvement, Steam Hotel manages to provide an accessible environment that caters to various needs.
Rooftop Pool
The rooftop experience at Steam Hotel is highly praised by guests, particularly the exceptional views and the impressive rooftop pool. The pool on the rooftop consistently received positive remarks for its atmosphere and the stunning vistas it offers. Many guests stressed the importance of making a reservation to ensure a spot, which underscores its popularity. Additionally, the rooftop restaurant and sky bar were frequently highlighted as must-visit spots, complementing the overall luxurious feel of the rooftop amenities. Overall, the rooftop aspects of Steam Hotel are highly recommended for an enjoyable and memorable experience.
Romantic
The Steam Hotel offers a distinctly romantic experience, making it a perfect getaway for couples. Guests frequently praise the hotel's cozy environment and warm ambiance that permeates throughout the property. Evenings by the fireplace, nestled in lovely armchairs with a drink in hand, contribute significantly to the high cozy factor. The setting provides an ideal backdrop for anniversaries and special celebrations with its very romantic atmosphere. With good food and a uniquely different charm, the Steam Hotel ensures a memorable and intimate stay for those seeking romance.
Yes, Steam Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool.
No, a spa isn't available at Steam Hotel.
Yes, Steam Hotel welcomes dogs.
No, parking facilities aren't available at Steam Hotel.