Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events in Veliko Tarnovo receives commendable reviews for its prime, central location. Nestled in the heart of the city, it offers easy access to the historic old town, restaurants, shops and notable landmarks, making it an ideal choice for tourists and business travelers alike. The quiet surroundings, despite being in a bustling area, picturesque views, particularly from the rooftop pool and convenient amenities like underground parking further add to its appeal.
Breakfast generally receives favorable comments for its variety and inclusion of local products, though guests indicate there is room for improvement in terms of variety and organization. Dinner, while restricted by the absence of a full-time in-house restaurant, garners positive feedback when available with guests appreciating the facilities, quality of dishes and staff service.
Guest rooms are spacious and equipped with comforts like saunas and large bathtubs, providing a pleasant stay for many. However, there are consistent mentions of outdated decor, maintenance issues and cleanliness lapses that detract from the overall experience. Cleanliness, in general, is rated positively with many guests emphasizing the well-kept rooms and common areas, though some spot issues like mold and rusty elements.
The staff at Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events is highly praised for their friendliness, professionalism and helpfulness, contributing significantly to a welcoming and comfortable atmosphere. The spa services, particularly massages, receive commendations, although additional fees and operational details are points of contention for some guests.
The rooftop pool stands out for its spectacular views and relaxing atmosphere, despite occasional crowding and limited sunbeds. Parking is another valued amenity, offering free, secure options, although the tight and sometimes inadequate spaces pose challenges.
Bed comfort varies with some guests appreciating the king-size beds and linens, while others point out the need for updated mattresses and pillows to enhance comfort. Finally, while the hotel is marketed as a four-star establishment, many guests feel it falls short of this standard due to outdated facilities and equipment, suggesting a more accurate rating closer to three stars.
Overall, despite some areas needing improvement, Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events is well-regarded for its location, staff service and certain amenities, making it a recommended choice for visitors to Veliko Tarnovo.
Categories
Breakfast generally receives favorable comments for its variety and inclusion of local products, though guests indicate there is room for improvement in terms of variety and organization. Dinner, while restricted by the absence of a full-time in-house restaurant, garners positive feedback when available with guests appreciating the facilities, quality of dishes and staff service.
Guest rooms are spacious and equipped with comforts like saunas and large bathtubs, providing a pleasant stay for many. However, there are consistent mentions of outdated decor, maintenance issues and cleanliness lapses that detract from the overall experience. Cleanliness, in general, is rated positively with many guests emphasizing the well-kept rooms and common areas, though some spot issues like mold and rusty elements.
The staff at Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events is highly praised for their friendliness, professionalism and helpfulness, contributing significantly to a welcoming and comfortable atmosphere. The spa services, particularly massages, receive commendations, although additional fees and operational details are points of contention for some guests.
The rooftop pool stands out for its spectacular views and relaxing atmosphere, despite occasional crowding and limited sunbeds. Parking is another valued amenity, offering free, secure options, although the tight and sometimes inadequate spaces pose challenges.
Bed comfort varies with some guests appreciating the king-size beds and linens, while others point out the need for updated mattresses and pillows to enhance comfort. Finally, while the hotel is marketed as a four-star establishment, many guests feel it falls short of this standard due to outdated facilities and equipment, suggesting a more accurate rating closer to three stars.
Overall, despite some areas needing improvement, Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events is well-regarded for its location, staff service and certain amenities, making it a recommended choice for visitors to Veliko Tarnovo.
Hotel with Rooms With Jacuzzi / Hot-tub
Boutique-style Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Hotel where Dogs Stay Free
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events in Veliko Tarnovo stands out with its stellar location, praised extensively by guests. Nestled right in the heart of the city, the hotel sits within walking distance to the historic old town and various tourist attractions. Its central positioning makes it incredibly convenient, whether one is venturing to nearby restaurants, shops or notable landmarks.
Visitors frequently highlight the ease of access to the main street and the picturesque views available, especially from the rooftop pool. The hotel's location is lauded as quiet despite being in the bustling core of the city, offering a peaceful retreat from the nearby pedestrian zones. Proximity to key areas such as General Gurko Street, popular restaurants and the citadel makes it an ideal spot for both leisure and business travelers.
Moreover, the availability of amenities like underground parking and good connectivity within the city enhances its convenience factor. In summary, the blend of a prime, central location coupled with vital conveniences and views makes Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events a highly recommended choice for those visiting Veliko Tarnovo.
Breakfast at Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events receives mixed reviews from guests. On the positive side, many guests praised the breakfast for its variety, richness and inclusion of local products. Fresh fruits, quality products and tasty options were frequently mentioned with some describing the meal as excellent, delicious or fantastic. The breakfast is often highlighted as being sufficient and good with several guests also appreciating the diverse and rich selection available.
However, there are numerous criticisms about the breakfast as well. Many guests found it monotonous, lacking in variety and on some occasions, described it as poor or disappointing. Common complaints pertain to cold hot food, insufficient vegetarian and vegan options and an overall need for better organization. Some guests also noted that the breakfast area could get crowded and the buffet was not always replenished in a timely manner.
Overall, while many guests found the breakfast enjoyable and satisfactory, there are notable areas where improvements could be made to meet higher expectations.
Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events has received mixed reviews about its breakfast offerings. While some guests appreciated the decent and honest breakfast with options for drip coffee, others found it not very extensive or even poor in quality. The breakfast was generally described as having enough options to cater to a family's needs and sometimes considered excellent. However, the limited variety and quality, especially concerning juices, were points of dissatisfaction for some guests.
Dinner experiences at the hotel seemed more positive, though there's an absence of a functional in-house restaurant, which can be inconvenient for guests, especially on rainy days. Despite this, those who managed to dine at the hotel restaurant were pleased with the top-notch facilities, dishes and staff. Additionally, appetizers were noted to be tasty and abundant. Some guests did face issues with the restaurant's opening hours, specifically mentioning that the kitchen closed earlier than expected.
Overall, while breakfast may leave some guests wanting more, the dinner experience, when available, is generally satisfying.
Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events offers a mixed experience when it comes to its guest rooms. The majority of reviews highlight the spaciousness of many rooms, which are often described as big, comfortable and equipped with amenities like saunas and large bathtubs. Many guests appreciated the views from their rooms and found them to be clean and well-kept.
However, several reviews pointed out significant drawbacks. The rooms are often described as outdated with old furniture and worn-out equipment from the 2000s, leading to a general perception that they fall short of 4-star standards. Issues such as dirty carpets, dim lighting and unpleasant smells have been noted, along with inconveniences like only one electrical socket per room.
While the comfort level of many rooms received praise, problems with cleanliness and maintenance, including broken or rusty fixtures, a damp smell and dust, were frequently mentioned. Additionally, the mattresses and pillows were often considered uncomfortable and some rooms suffered from noise disturbances. The air conditioning and heating systems also drew mixed reviews with instances of them not working properly.
In summary, while the hotel offers spacious and sometimes luxurious accommodations, especially in rooms featuring saunas and bathtubs, the overall experience is marred by outdated decor, maintenance issues and lapses in cleanliness. The rooms suggest a 3-star rather than a 4-star experience, indicating a need for updates and improvements to meet higher standards.
Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events offers a mixed experience when it comes to their beds. Many guests appreciated the comfort of the beds with some specifically highlighting the comfortable king size bed and soft mattress. Comfortable linens also contributed to a pleasant sleep for some. However, several reviews mentioned that the beds are quite old with some describing them as yellowed and worn out.
The mattresses receive varied feedback; while some found them to be comfy, others felt they were small or of poor quality with discomfort being a frequent comment. Guests also noted that the single beds were often narrow and hard. Pillow quality varied widely with some praising them as the best, while others referred to them as hard, terrible or poor. Many indicated a need for renovation to improve overall comfort.
In summary, while certain aspects of the bed experience at Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events are satisfactory, there is significant room for improvement, particularly in updating the mattresses and pillows to enhance guest comfort.
The cleanliness of Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events receives generally positive feedback from satisfied guests. The majority of reviews highlight the high level of hygiene maintained throughout the hotel with many describing the rooms as very clean, well-kept and cozy. Guests often emphasize the cleanliness of the bedding, towels and air-conditioned rooms, which contribute to a comfortable stay.
Specific praises include statements like everything was impeccable and extremely clean, confirming the hotel's commitment to maintaining a tidy environment. Additionally, several guests noted the suitability for families, mentioning that even a baby could crawl on the floors without concern.
However, some reviewers did point out areas needing improvement. A few mentioned issues like peeling and rusty elements, poor cleanliness in some areas and bathrooms with mold. There were also comments about the hotel being in an unrenovated state and certain sanitary installations requiring a revision.
Despite these criticisms, the overall sentiment is positive with many guests appreciating the clean and well-maintained spaces, indicating a strong emphasis on cleanliness in the hotel’s operations.
The staff at Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events consistently earns high praise from guests for their exceptional friendliness, politeness and professionalism. Numerous reviews highlight the staff’s attentive and helpful nature with particular commendations for the reception team's welcoming demeanor and readiness to assist with parking and other needs. The personnel are described as sociable, courteous and capable of communicating well in English.
Guests frequently mention the supportive and extremely kind attitude of the employees, from the front desk to those serving breakfast. The staff's responsiveness and willingness to go the extra mile have left a lasting positive impression. The hotel is celebrated not only for the overall quality of service but also for the warm, welcoming atmosphere fostered by its young and courteous staff members. Despite a few instances of less positive feedback, the overwhelming majority describe the interaction with the hotel's staff as a highlight of their stay, contributing significantly to a comfortable and pleasant experience.
The spa facilities at Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events have received mixed reviews. Guests have praised the professional massage services, describing them as excellent and highly satisfactory. However, there are several comments about additional fees for spa access with guests needing to pay for the use of the steam room, sauna and other spa areas. Some guests mentioned the inconvenience of having to call an hour in advance to use the spa, while others appreciated the availability of in-room amenities like saunas and jacuzzis. Overall, while the quality of services provided by the spa staff is commendable, the extra charges and some operational details have been points of contention.
The Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events offers a variety of swimming pool options with the rooftop pool being particularly popular among guests for its spectacular city views and pleasant atmosphere. This pool provides a great escape on hot days and children especially enjoy it. Despite its limited size and the availability of only six sunbeds, the rooftop and other pools are often described as nice additions to the hotel’s amenities.
However, some guests have noted that the pool can become quite crowded on weekends and there have been instances where the pool was unexpectedly closed or under renovation, which led to disappointment. For those seeking tranquility, the noise from the pool area and nearby banquet hall can be an issue. Yet, the pool's location in the middle of the city enhances its appeal.
While the cleanliness of the pool received mixed reviews, those who used the pool found it enjoyable. The closing time of 6 PM is mentioned as a drawback since many guests would prefer extended hours. Another point of concern was the temperature of the pool water, which was sometimes too cold for a comfortable swim. Despite these challenges, the overall consensus underscores the value of the rooftop pool as a significant asset to the hotel experience.
Parking at Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events presents a mixed experience for guests with several notable aspects highlighted in reviews. One of the standout features is the availability of free parking, which is often appreciated and considered a big plus. The parking includes underground and covered options, adding an element of security and convenience, especially with video surveillance in place. The hotel's gated parking is conveniently located across the entrance and some reviews mention dedicated parking spaces, which are a secure and practical benefit.
Despite the praises, there are limitations. The number of parking spaces is restricted and subject to availability, leading to difficulty at times in finding a spot. The parking spaces themselves are tight, posing challenges particularly for larger vehicles. The entrance to the parking area can be very narrow and difficult to navigate, adding to the complexity of parking.
Nevertheless, features like electric car charging stations and the internal parking garage are appreciated. The underground parking, in particular, receives positive remarks for being convenient and well-maintained. Although the limited parking spaces and their small size can be an issue, the overall secure and free parking options make it a valued amenity at the hotel.
Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events has been advertised as a four-star hotel, but many guests have expressed that it falls short of their expectations for this rating. Reviewers frequently mention that the hotel's facilities are outdated and in need of renovation. Specific complaints include the absence of some amenities, such as a TV and the condition of the mattresses, pillows and blankets, which have been described as very old. The breakfast area and offerings also did not meet the expected standards of a four-star establishment with some guests rating it at just two stars.
Additionally, issues were raised about the cleanliness of the towels and overall conditions that do not align with a supposed four-star rating. Many reviews pointed out the misleading nature of the hotel’s advertising, stating that the actual experience felt closer to a three-star or even a two-star hotel. Frequent travelers particularly noted that they had better expectations and were dissatisfied with their stay, suggesting that the hotel's classification should be reconsidered. Despite these critiques, the hotel was still regarded as decent and pleasant by some, albeit not living up to the four-star billing.
Location Show Map
Location
Visitors frequently highlight the ease of access to the main street and the picturesque views available, especially from the rooftop pool. The hotel's location is lauded as quiet despite being in the bustling core of the city, offering a peaceful retreat from the nearby pedestrian zones. Proximity to key areas such as General Gurko Street, popular restaurants and the citadel makes it an ideal spot for both leisure and business travelers.
Moreover, the availability of amenities like underground parking and good connectivity within the city enhances its convenience factor. In summary, the blend of a prime, central location coupled with vital conveniences and views makes Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events a highly recommended choice for those visiting Veliko Tarnovo.
Breakfast
However, there are numerous criticisms about the breakfast as well. Many guests found it monotonous, lacking in variety and on some occasions, described it as poor or disappointing. Common complaints pertain to cold hot food, insufficient vegetarian and vegan options and an overall need for better organization. Some guests also noted that the breakfast area could get crowded and the buffet was not always replenished in a timely manner.
Overall, while many guests found the breakfast enjoyable and satisfactory, there are notable areas where improvements could be made to meet higher expectations.
Dinner
Dinner experiences at the hotel seemed more positive, though there's an absence of a functional in-house restaurant, which can be inconvenient for guests, especially on rainy days. Despite this, those who managed to dine at the hotel restaurant were pleased with the top-notch facilities, dishes and staff. Additionally, appetizers were noted to be tasty and abundant. Some guests did face issues with the restaurant's opening hours, specifically mentioning that the kitchen closed earlier than expected.
Overall, while breakfast may leave some guests wanting more, the dinner experience, when available, is generally satisfying.
Rooms
However, several reviews pointed out significant drawbacks. The rooms are often described as outdated with old furniture and worn-out equipment from the 2000s, leading to a general perception that they fall short of 4-star standards. Issues such as dirty carpets, dim lighting and unpleasant smells have been noted, along with inconveniences like only one electrical socket per room.
While the comfort level of many rooms received praise, problems with cleanliness and maintenance, including broken or rusty fixtures, a damp smell and dust, were frequently mentioned. Additionally, the mattresses and pillows were often considered uncomfortable and some rooms suffered from noise disturbances. The air conditioning and heating systems also drew mixed reviews with instances of them not working properly.
In summary, while the hotel offers spacious and sometimes luxurious accommodations, especially in rooms featuring saunas and bathtubs, the overall experience is marred by outdated decor, maintenance issues and lapses in cleanliness. The rooms suggest a 3-star rather than a 4-star experience, indicating a need for updates and improvements to meet higher standards.
Beds
The mattresses receive varied feedback; while some found them to be comfy, others felt they were small or of poor quality with discomfort being a frequent comment. Guests also noted that the single beds were often narrow and hard. Pillow quality varied widely with some praising them as the best, while others referred to them as hard, terrible or poor. Many indicated a need for renovation to improve overall comfort.
In summary, while certain aspects of the bed experience at Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events are satisfactory, there is significant room for improvement, particularly in updating the mattresses and pillows to enhance guest comfort.
Cleanliness
Specific praises include statements like everything was impeccable and extremely clean, confirming the hotel's commitment to maintaining a tidy environment. Additionally, several guests noted the suitability for families, mentioning that even a baby could crawl on the floors without concern.
However, some reviewers did point out areas needing improvement. A few mentioned issues like peeling and rusty elements, poor cleanliness in some areas and bathrooms with mold. There were also comments about the hotel being in an unrenovated state and certain sanitary installations requiring a revision.
Despite these criticisms, the overall sentiment is positive with many guests appreciating the clean and well-maintained spaces, indicating a strong emphasis on cleanliness in the hotel’s operations.
Staff
Guests frequently mention the supportive and extremely kind attitude of the employees, from the front desk to those serving breakfast. The staff's responsiveness and willingness to go the extra mile have left a lasting positive impression. The hotel is celebrated not only for the overall quality of service but also for the warm, welcoming atmosphere fostered by its young and courteous staff members. Despite a few instances of less positive feedback, the overwhelming majority describe the interaction with the hotel's staff as a highlight of their stay, contributing significantly to a comfortable and pleasant experience.
Spa
Pool
However, some guests have noted that the pool can become quite crowded on weekends and there have been instances where the pool was unexpectedly closed or under renovation, which led to disappointment. For those seeking tranquility, the noise from the pool area and nearby banquet hall can be an issue. Yet, the pool's location in the middle of the city enhances its appeal.
While the cleanliness of the pool received mixed reviews, those who used the pool found it enjoyable. The closing time of 6 PM is mentioned as a drawback since many guests would prefer extended hours. Another point of concern was the temperature of the pool water, which was sometimes too cold for a comfortable swim. Despite these challenges, the overall consensus underscores the value of the rooftop pool as a significant asset to the hotel experience.
Parking
Despite the praises, there are limitations. The number of parking spaces is restricted and subject to availability, leading to difficulty at times in finding a spot. The parking spaces themselves are tight, posing challenges particularly for larger vehicles. The entrance to the parking area can be very narrow and difficult to navigate, adding to the complexity of parking.
Nevertheless, features like electric car charging stations and the internal parking garage are appreciated. The underground parking, in particular, receives positive remarks for being convenient and well-maintained. Although the limited parking spaces and their small size can be an issue, the overall secure and free parking options make it a valued amenity at the hotel.
4 Star
Additionally, issues were raised about the cleanliness of the towels and overall conditions that do not align with a supposed four-star rating. Many reviews pointed out the misleading nature of the hotel’s advertising, stating that the actual experience felt closer to a three-star or even a two-star hotel. Frequent travelers particularly noted that they had better expectations and were dissatisfied with their stay, suggesting that the hotel's classification should be reconsidered. Despite these critiques, the hotel was still regarded as decent and pleasant by some, albeit not living up to the four-star billing.
Yes, Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events.
Yes, Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events welcomes dogs.
Yes, parking facilities are available at Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events.
No, Hotel Premier - Veliko Turnovo City Center, Panorama View, Business & Events doesn't have a gym.
Location Show Map
More Options
