PLAZA Premium Wien

Vienna 48.16686100, 16.34513200 , 5 Hertha-firnberg-strasse (Show on Map)


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Summary of reviewsPLAZA Premium Wien offers a tranquil setting on the outskirts of Vienna, a quiet neighborhood that is well-connected by public transportation, making it easy to reach the city center and major attractions like Schönbrunn Palace. This strategic location is particularly appreciated by guests looking for a peaceful environment without forfeiting accessibility. Additionally, the hotel provides ample and secure parking options, including EV charging stations, though some guests find the parking fees to be on the higher side.

Reviewers consistently praise the breakfast at PLAZA Premium Wien for its variety and quality, describing it as extensive and delicious with options catering to all dietary preferences, including vegan and gluten-free choices. Despite occasional issues during peak times, the breakfast remains a highlight for many.

While the hotel’s restaurant and bar have limited operating hours, guests find the nearby dining options to be plentiful and satisfying, making up for the hotel's lack of on-site food services in the evenings. The rooms at PLAZA Premium Wien are notably spacious, clean and comfortable, featuring modern amenities and excellent sound insulation, though some furnishings may appear slightly dated. Housekeeping receives positive feedback for their diligent work, although there are occasional lapses in consistency.

The staff at PLAZA Premium Wien are often described as friendly, helpful and professional, contributing positively to guests' experiences, particularly during check-in and check-out processes. The hotel also offers reliable WiFi, which is generally praised for its speed and stability.

The gym and sauna, while appreciated as free features, are seen as modest and in need of better maintenance. On the family front, the hotel excels with spacious family rooms and facilities catering well to children, making it a solid choice for family travelers. Furthermore, the beds receive consistent commendation for their comfort, contributing to a restful stay.

Overall, PLAZA Premium Wien is a well-regarded choice for those seeking comfort, tranquility and good service in Vienna, especially when balanced against its affordability and accessibility to the city's attractions.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

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4-Star Hotel

Room Types
Standard Double Room Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

Deluxe Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Family Room Providing free toiletries and bathrobes, this family room includes a private bathroom with a bath and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.

Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

Twin Room Providing free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.

Deluxe Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Classic Single Room Featuring free toiletries, this single room includes a private bathroom with a bath and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

Classic Triple Room Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

Guest Reviews
Location
PLAZA Premium Wien is strategically located in a quiet neighborhood on the outskirts of Vienna, making it a great option for those who appreciate a peaceful setting away from the hustle and bustle of the city center. Despite its suburban location, the hotel is well-served by Vienna's excellent public transportation system. A bus stop is practically at the hotel's doorstep and guests can easily reach the city center in approximately 30-35 minutes via bus and subway. Schönbrunn Palace and other major attractions are also accessible through various public transport routes.

For those traveling by car, the hotel offers convenient access from the highway and ample parking facilities, including a parking garage. The surrounding area includes shopping centers, restaurants and even a cinema, adding further convenience for guests. The serene setting next to a large park provides a tranquil atmosphere, perfect for unwinding after a busy day of sightseeing or business meetings.

While the hotel is a bit removed from central Vienna, this minor drawback is counterbalanced by the ease of accessing public transportation, making it a practical choice for visitors seeking affordability and tranquility without sacrificing connectivity to the city's attractions and amenities.

Breakfast
The breakfast experience at PLAZA Premium Wien receives overwhelmingly positive reviews from guests. Many praise it as great, comprehensive and suitable for every palate with a variety of options ranging from sweet to savory. The buffet-style breakfast is frequently noted as rich, extensive and featuring fresh and healthy products, including fresh fruits, pastries, cereals, cheese platters, salmon and freshly squeezed orange juice.

Guests appreciate the quality and quantity of food, describing the breakfast as hearty, delicious and often highlighting the availability of vegan and gluten-free options. The wide array of choices ensures that everyone finds something to enjoy with special mentions of hot and cold offerings and international flavors. The overall sentiment is that the breakfast is well-managed, constantly replenished and more than sufficient for a great start to the day.

However, a few guests noted issues during peak times such as insufficient replenishment of food items, long queues and occasional lapses in maintaining cleanliness and order. Despite these minor drawbacks, the breakfast at PLAZA Premium Wien stands out as a highlight for many visitors, contributing significantly to their positive overall experience at the hotel.

Dinner
Visiting PLAZA Premium Wien offers a range of dining experiences, but not always directly within the hotel itself. Guests noted that the hotel bar and restaurant often closed early or were not open at all, leading to limited dinner and evening drink options. Unfortunately, this means there are no food services available on-site for lunch or dinner and even late-night snacks can be hard to come by within the hotel premises.

However, the breakfast at the hotel, while occasionally criticized for lacking variety, has also received positive comments with some describing it as plentiful and very good. The nearby gastronomy appears to be an excellent alternative with several restaurants, including a highly recommended Italian spot and an excellent kebab place, just a short walk away.

The surrounding area offers a variety of dining venues, including a brewery that guests found very satisfying, alongside a host of other restaurants, cafes and even a cinema to explore. This makes the hotel a convenient base for those who don’t mind stepping out for meals. Despite some technical issues within the hotel, such as broken elevators and coffee machines, the off-site culinary options largely make up for the lack of an on-site dining establishment.

Rooms
PLAZA Premium Wien offers an array of spacious and modern rooms that have garnered praise for their size and comfort. The rooms are notably large, providing ample space for families and those on extended stays. Guests have highlighted the cleanliness and the well-equipped nature of the accommodations, noting amenities such as fridges, kettles and comfortable bedding. The furnishings, although sometimes described as dated, are generally seen as functional with some rooms featuring new, modern furniture.

The rooms are also noted for their sound insulation, contributing to a peaceful and quiet atmosphere. In terms of cleanliness, the rooms consistently meet expectations with many reviews pointing out the excellent daily cleaning service. Some rooms boast beautiful views of the park and well-kept interiors that enhance the overall guest experience.

Despite some minor complaints about outdated elements and occasional issues with air conditioning, the rooms are widely appreciated for their comfort and modern conveniences. Guests have also enjoyed added features like spacious bathrooms with bathtubs, well-maintained properties and excellent customer service.

In conclusion, the combination of space, cleanliness and comfort makes the rooms at PLAZA Premium Wien a satisfying choice for both leisure and business travelers.

Beds
Travelers consistently highlight the comfort of the beds at PLAZA Premium Wien. Many guests reported enjoying very comfortable and spacious beds, often commenting on the good quality of mattresses and the room's coziness. Descriptions such as super comfortable beds, large and firm mattresses and king-size options stand out in the reviews. However, a few guests mentioned that some mattresses and pillows were either too soft or too hard, leading to occasional discomfort. Despite this, the overall sentiment remains positive with most guests pleased with the bedding, noting that they had an excellent night's sleep. Some issues raised include stained bed sheets and the need for additional pillows for better comfort. Although there were a few negative remarks about the beds being uncomfortable for some, the general consensus is that the beds at PLAZA Premium Wien contribute significantly to a restful and enjoyable stay.

Cleanliness
'PLAZA Premium Wien' receives mixed feedback on cleanliness, though many guests praise the hotel for its spotless rooms, highlighting the spacious and modern accommodations. Numerous reviews mention very clean and tidy environments with rooms frequently described as clean and cozy. Fresh linens and well-maintained facilities are noted, contributing to an overall sense of cleanliness for many guests. Additionally, some appreciated the immaculate bedding and beautifully renovated bathrooms.

However, a recurring issue mentioned involves the carpets, which often appear stained and in need of further attention. Some guests also reported issues like dusty rooms, cobwebs and hair from previous guests left behind, indicating that housekeeping standards can be inconsistent. A few reviews pointed out that daily room cleaning was not always thorough, sometimes missing tasks such as vacuuming and emptying trash bins and there were isolated incidents of finding trash and even insects like spiders and cockroaches.

Despite these problems, many visitors acknowledged that, while improvements could be made, the cleanliness was generally acceptable and did not significantly detract from their overall experience. With some inconsistencies in housekeeping, 'PLAZA Premium Wien' still appears to maintain a generally positive reputation for cleanliness, especially when it comes to the spacious and comfortable room environments.

Staff
Guest reviews of PLAZA Premium Wien consistently highlight the friendliness and helpfulness of the hotel staff. Numerous guests praised the reception staff for their professional and accommodating service with many singling out individual employees like Mr. Dima and Mr. Wissam for exceptional interactions. The word friendly is frequently used to describe the team, reflecting their warm and welcoming demeanor.

Guests noted the staff's efficiency, especially during check-in and check-out processes, which contributed to a smooth and pleasant stay. The breakfast staff also received positive mentions for being attentive, though there were occasional comments about them struggling to keep up with high demand.

Cleanliness of the hotel rooms was another area where the staff excelled with many reviews commending the housekeeping team's thorough and polite service. However, not all feedback was positive; some reviews mentioned staff appearing untrained, overwhelmed or less friendly during peak times. Additionally, there were a few critiques of the management's lack of responsiveness and instances where staff did not meet guest expectations.

Overall, the majority of reviews reflect high satisfaction with the staff's efforts to ensure a comfortable and enjoyable experience for guests at PLAZA Premium Wien. Their consistent friendliness and dedication are key highlights, underscoring the hotel’s commitment to good service.

Wi-Fi
At PLAZA Premium Wien, guests have noted that the WiFi generally boasts good speed and reliable service. Many reviews highlighted the internet was fast, strong and worked well in most cases. However, several guests experienced occasional issues with the connection, describing it as occasionally unstable or intermittent with some facing problems on specific days. Despite these occasional hiccups, many users found the staff, particularly at reception, to be friendly and responsive to concerns, swiftly addressing any connectivity problems reported. The hotel also offers free WiFi as a standard amenity, which many guests appreciated. Overall, while the WiFi service at PLAZA Premium Wien is often praised for its speed and reliability, there are instances where improvements could be made to ensure a more consistent connection.

Gym
The gym facilities at PLAZA Premium Wien receive mixed reviews from guests. The gym, located on the first floor, is described as small and modest, featuring a limited number of machines such as a bicycle, reclining chair and a few other pieces of basic equipment. While some visitors find it well-organized and functional, enabling a satisfactory workout with modern machines, others point out that it is far from being a fully-equipped fitness center.

Guests appreciate the accompanying sauna, which, though also small, adds a relaxing element to the fitness experience. The fitness area and sauna are available free of charge, a feature that many guests enjoy. However, there are mentions of the gym's cleanliness being subpar with issues like the inability to disinfect equipment and some facilities being partially out of order.

Overall, while the gym and sauna offerings are seen as a convenient perk, there is consensus that these amenities could benefit from optimization and better maintenance to fully meet guests' expectations for a premium experience.

Parking
PLAZA Premium Wien offers several parking options, primarily featuring an underground garage attached to the hotel. This garage is well-maintained and secure, providing convenient parking for cars and motorcycles, including options for free EV charging. Visitors appreciated the availability of parking spaces and for many, the convenience and safety of the underground garage were significant benefits.

However, parking at the hotel incurs an additional fee, typically set at 20 euros per day. Numerous reviews pointed out that while the underground parking is functional and spacious, the cost is considered quite high, especially for longer stays. There were also mentions of the garage being somewhat narrow. Some guests noted the presence of free parking alternatives nearby, while others opted for on-street parking after certain hours.

Overall, the parking facilities at PLAZA Premium Wien are praised for their convenience and security, though many guests feel the daily fee is steep. For those staying longer or on a budget, exploring nearby public parking might be a worthwhile consideration.

EV charging stations
PLAZA Premium Wien offers several convenient options for electric vehicle owners. The hotel provides free charging stations for electric cars, including a dedicated 22kW Tesla EV connection in the underground garage. Guests can easily charge their vehicles at the available EV charging points, ensuring their cars are ready for further travels. The presence of these charging stations in the garage has been highlighted positively by guests. Although primarily equipped for Tesla cars, the service is praised for its efficiency and accessibility.

Family
PLAZA Premium Wien offers a welcoming stay for families, highlighted by the spacious and comfortable rooms, making it suitable even for those traveling with two big children. The family rooms, often equipped with two double beds, provide ample space, though some guests found these rooms a bit snug for four occupants. The lobby features a small play area and a family corner, enhancing the children's experience.

For meals, breakfast stands out as a highlight with fresh fruits and pancakes for children and even picky eaters seemed content. The hotel staff are described as friendly and responsive to family needs, adding to the overall family-friendly atmosphere.

While the hotel might not be as vibrant as other properties, it compensates with its efficient facilities and family-centric amenities. There is even the possibility to bring pets during breakfast, which adds to the family-friendly environment. Overall, the hotel is a solid choice for families looking to explore Vienna comfortably.

4 Star
PLAZA Premium Wien garners a mix of opinions about its four-star rating and facilities. Some guests affirm it deserves its four-star status, describing it as a great value for money with high-standard facilities and respectable services. The hotel's convenient location, close to public transport and equipped amenities, is frequently highlighted positively.

However, there are numerous concerns about whether it truly meets four-star expectations. Several guests felt the hotel was outdated and rundown, not matching the advertised quality. Specific criticisms target the breakfast, often described as unsatisfactory for a hotel of its supposed caliber with complaints about limited fruit options and coffee not working on multiple mornings. Cleanliness and maintenance issues, such as worn-out carpets and overlook cleanliness, were also noted.

Overall, while some guests found the infrastructure and service appropriate for a four-star hotel, there's a recurring sentiment that the facilities and service fail to consistently meet the expected standards of such a rating with some guests suggesting it would be more accurately rated as a three-star establishment.

Business
PLAZA Premium Wien offers an array of facilities and services that cater specifically to business travelers. The hotel is designed to meet the needs of those on business trips with its functional business center, ample resources and well-maintained business rooms. Conveniently located near a business center and conference areas, it provides excellent value for money and great price-quality ratio, making it ideal for budget-conscious business travelers.

The hotel boasts a responsive approach to business queries and offers a range of business amenities, including meeting rooms and functional workspaces. Additionally, the location offers a top connection to public transport, enhancing its appeal to business travelers with appointments and meetings across the city. The easily accessible garage and the uncomplicated check-in process add to the convenience.

PLAZA Premium Wien is particularly recommended for short business stays or stopovers with rooms that are well suited and maintained for business people. While it may not be ideal for family vacations, it excels in providing a professional work environment perfect for business engagements. The availability of free Wi-Fi further enhances its suitability for business activities. Overall, it is a functional, practical choice for anyone traveling to Vienna for business purposes.

Accessible
PLAZA Premium Wien stands out for its notable accessibility features, offering a welcoming environment for guests with disabilities. Situated just outside the city, it ensures smooth connectivity to the heart of Vienna via public transportation, which guests have described as excellent and uncomplicated. There's also a good connection to highways, making it easy for those traveling by car with accessible parking readily available, including free disabled parking right in front of the door.

The hotel features wheelchair-friendly rooms and specially designed bathrooms equipped with necessary facilities such as handrails and folding screens, though some guests noted the absence of wheelchair access in specific rooms. The staff receives praise for their discreet and helpful behavior towards guests with mobility impairments.

For those navigating the hotel, ramps, elevators and accessible paths are in place, ensuring easy access throughout. The quiet, green surroundings offer a pleasant atmosphere for relaxation and walks. While public areas such as the dining space could benefit from improved decor and maintenance, the overall structure remains highly functional and navigable for disabled guests. However, it’s noted that bathtubs, despite their non-slip floors, may pose challenges for those with limited mobility.

In conclusion, despite minor drawbacks, PLAZA Premium Wien provides a generally accessible and accommodating experience for guests with disabilities, fulfilling most needs with efficiency and care.

Dog Friendly
PLAZA Premium Wien offers accommodations for dog owners traveling with their pets, though the reception to four-legged companions is mixed. On the positive side, the hotel welcomes dogs and provides the essential amenities for those traveling with pets, such as comfortable rooms and a nearby park ideal for dog walks. The location of the park behind the hotel is particularly noted for its convenience, allowing for enjoyable strolls.

However, guests have highlighted some limitations regarding pet-friendliness. Despite its dog-friendly label, pets are only welcome to a limited extent, incurring a daily fee of around €10-€15. Critically, dogs are restricted from certain areas, such as the outdoor terrace, which has led some guests to question the value of the pet fee, especially for non-disruptive pets.

Staff interactions received high marks for friendliness and competence, which adds a positive note to the overall experience of staying with a dog. Nevertheless, the hotel's policies regarding dogs suggest that while pets are allowed, they come with significant constraints that dog owners should consider before booking.


No, PLAZA Premium Wien doesn't have any pool.

Yes, a spa is available at PLAZA Premium Wien.

Yes, PLAZA Premium Wien welcomes dogs.

Yes, parking facilities are available at PLAZA Premium Wien.

Yes, PLAZA Premium Wien has a gym.

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