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Summary of reviewsHotel Lusitano presents itself as a highly convenient and appealing option for travelers, especially those navigating the Spanish-Portuguese border. Its prime location, just 50 meters from the border, provides easy access to key highways and travel routes, ideal for those on long journeys. Guests appreciate the peaceful and quiet surroundings, which offer a refreshing respite after a day's travel. The hotel's proximity to attractions such as the Museum of Peace, public gardens and historic villages enhances its appeal. Moreover, its central location near the train station and a delightful terrace with magnificent views add to the overall convenience.
The reception at Hotel Lusitano is frequently praised for its friendly and professional staff, who ensure a warm welcome and efficient service. The cleanliness of the hotel is another standout feature with well-maintained rooms and common areas earning positive remarks. Guests find the rooms notably spacious and comfortable, equipped with modern amenities such as air conditioning and fridges, ensuring a restful and accommodating stay.
Breakfast at Hotel Lusitano, though receiving mixed reviews, generally garners positive feedback for being hearty and tasty. Guests enjoy the fresh pastries, bread rolls and good coffee, all served in a beautiful breakfast room. However, some feel that the breakfast lacks variety and could benefit from more attention to dietary needs.
The hotel's dinner options are more limited, often necessitating guests to dine out due to the unavailability of an in-house restaurant in the evenings. Nevertheless, the nearby eateries provide decent alternatives, albeit the absence of a dinner service at the hotel is a noted drawback.
Despite minor criticisms regarding occasional room maintenance issues and the need for more consistent heating, the overall guest experience remains largely positive. The comfortable beds, although inspiring mixed reviews regarding their firmness, are generally deemed satisfactory. However, the free WiFi service stands out as an area needing significant improvement with frequent complaints about weak and unstable connections.
In essence, Hotel Lusitano shines with its exemplary location, friendly and efficient staff and spacious, clean rooms. While there are areas with room for improvement, such as meal variety and WiFi service, the hotel remains a commendable choice for travelers seeking comfort, convenience and welcoming hospitality. Show more
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Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
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Small Hotel
3-Star Hotel
Hotel where Dogs Stay Free
Room Types
Double RoomAir-conditioned room with free Wi-Fi and minibar.
Single RoomAir-conditioned room with free Wi-Fi and minibar.
Family Double RoomSpacious unit with 2 bedrooms and a spa bath.
Twin RoomAir-conditioned room with free Wi-Fi and minibar.
Suite (2 Adults)The air-conditioned suite features 1 bedroom and 3 bathrooms with a bath and a shower. The suite offers a minibar, a wardrobe, a safe deposit box, a TV with satellite channels, as well as city views. The unit offers 1 bed.
Deluxe Double RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet and a hairdryer. The air-conditioned double room offers a TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
About Hotel Lusitano
License: 3573
Guest Reviews
7.8
Good
Location
Hotel Lusitano boasts an excellent location, making it a convenient option for travelers. Situated just 50 meters from the Spanish-Portuguese border, it serves as an ideal stopover for those returning from Portugal or enjoying a break during a long journey. With its proximity to key highways, the hotel offers ease of access and is well-situated on popular travel routes.
The surrounding area is quiet and peaceful, providing a welcome respite after a day on the road. Within walking distance, guests can explore the Museum of Peace, lovely public gardens and nearby historic villages. The central location near the train station and a sunny terrace with a magnificent view add to its appeal.
Hotel Lusitano also scores highly for its good reception, cleanliness and friendly staff, making it a pleasant and hassle-free experience for visitors. Nearby parking and spacious, comfortable rooms further enhance the convenience of this well-situated hotel. For those traveling through this region, the hotel's favorable location for both Portuguese and Spanish tours makes it a noteworthy option.
Breakfast
Hotel Lusitano offers a breakfast experience that receives mixed reviews with a general trend towards simplicity. Guests frequently praise the breakfast for being hearty, tasty and generous. Many appreciate the continental style and note the availability of fresh pastries, bread rolls and good coffee. The breakfast room itself is frequently described as beautiful, adding a pleasant ambiance to the dining experience.
However, some guests feel that the breakfast lacks variety and does not always meet the expectations given the hotel's pricing. Issues such as limited options, absence of fresh fruits and minimal offerings for those with food intolerances or dietary restrictions have been noted. Additionally, certain guests found the pastries and bread to be of mediocre quality, sometimes lacking freshness.
Occasionally, the breakfast service is critiqued for being understaffed, which could lead to delays and shortages in the buffet spread. Despite these concerns, many guests still find the breakfast satisfactory and good value for money. Overall, while the breakfast at Hotel Lusitano has several strong points, there is room for improvement in variety and attention to dietary needs.
Dinner
Hotel Lusitano offers a quiet and comfortable stay with spacious rooms, however, the dining options are somewhat limited. While guests have enjoyed the delicious offerings of the nearby pizzeria, they often found themselves needing to venture out for dinner due to the hotel's restaurant being closed or unavailable. This lack of in-house dining facilities, apart from breakfast, has been noted as a downside to an otherwise pleasant experience. The proximity to other eateries provides some convenience, but the absence of a hotel restaurant remains a notable gap. Overall, while the accommodations are commendable, those looking to dine at the hotel may need to plan for meals at nearby establishments.
Rooms
Hotel Lusitano offers notably spacious and well-furnished rooms, providing substantial comfort to guests. The rooms, often described as large and clean, come equipped with convenient amenities such as air conditioning and fridges. Guests appreciate the comfortable beds and ample pillows, ensuring a restful stay. The bathrooms are also highlighted for their generous size and cleanliness, enhancing the overall room experience.
However, several reviews indicate areas for improvement. Some rooms are reported to need maintenance with concerns about dust, noise from nearby facilities and occasional inconsistent heating. Instances of insufficient water pressure and dated fixtures slightly mar the otherwise positive experience.
Overall, though a few updates could fine-tune the stay, the spaciousness and comfort of the rooms at Hotel Lusitano make it a generally pleasant and satisfactory destination for travelers.
Beds
Hotel Lusitano has garnered a range of guest opinions concerning the comfort of its beds. Many guests have praised the hotel for its comfortable beds, noting that they found the bedding pleasant and conducive to a good night's sleep. The mattresses, in particular, are frequently described as very comfortable and pleasantly firm, contributing to a restful stay. Some visitors specifically mentioned the size of the beds, finding them both large and comfortable.
However, there are contrasting reviews indicating some areas for improvement. A number of guests felt that the mattresses were uncomfortable, either due to being too firm or needing replacement. Complaints included discomfort from spring mattresses and the need for bedding updates to enhance comfort levels. Despite these mixed reviews, the hotel’s comfortable pillows and well-equipped rooms have been appreciated.
In summary, while Hotel Lusitano receives many compliments for its comfortable and spacious beds, there are occasional criticisms regarding the firmness and condition of some mattresses.
Cleanliness
Hotel Lusitano has garnered praise primarily for its cleanliness with numerous guests commenting on the well-maintained and tidy nature of both the rooms and common areas. Reviews frequently highlight the rooms as being clean, spacious and comfortable with additional mentions of the cleanliness extending to the bathrooms as well. Many appreciated the hotel's overall good hygiene and the efficient cleaning services.
Guests remarked on the warm hospitality and friendly staff, which complemented the clean and comfortable accommodations. However, it should be noted that some reviews mentioned occasional issues with room cleanliness, such as dust and cigarette smells and a few comments indicated that the rooms appeared somewhat tired or in need of updates. Despite these isolated incidents, the overarching sentiment is positive with a strong emphasis on the general cleanliness and comfort, making Hotel Lusitano a reliable choice for travelers seeking a tidy and pleasant stay.
Staff
Hotel Lusitano consistently garners praise for its exceptional staff, greatly enhancing the guest experience. Visitors frequently highlight the friendliness and warm welcome they receive upon arrival, noting the staff's attentiveness and willingness to assist at all times. The reception team is particularly commended for its cordial and efficient service, while the housekeeping staff is recognized for both their meticulous cleaning standards and pleasant demeanor.
Guests appreciate the overall kindness and professionalism of the employees, which contributes to a relaxed and comfortable atmosphere throughout their stay. The staff consistently exhibit politeness, making guests feel valued and well-cared for. Such dedication to good service and helpfulness is evidently a cornerstone at Hotel Lusitano, contributing significantly to its positive reputation and high value for money.
Despite a few isolated comments suggesting areas for improvement, the majority of reviews underscore the top-notch service provided by the hotel staff, ensuring guests consistently enjoy a welcoming and enjoyable experience.
Wi-Fi
Hotel Lusitano's WiFi performance has generally received criticism from guests. Common feedback includes weak and unstable connections, making it difficult for users to connect to the internet, particularly in the rooms. Issues with slow internet speeds and the inability to connect due to high user traffic are frequently mentioned. While the hotel offers comfortable accommodations, guests often find the WiFi service lacking and sometimes almost non-existent. Access to online services and streaming proves to be a challenge, suggesting that improvements in the hotel's internet infrastructure are necessary.
No, Hotel Lusitano doesn't have any pool.
No, a spa isn't available at Hotel Lusitano.
Yes, Hotel Lusitano welcomes dogs.
No, parking facilities aren't available at Hotel Lusitano.