Hampton Inn by Hilton Villahermosa
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Summary of reviewsThe Hampton Inn by Hilton Villahermosa receives consistent praise for its overall offering and convenience. Its prime, central location is highly appreciated by a diverse group of travelers, including business visitors, those passing through and leisure seekers. Guests benefit from easy access to the city and main roads, along with a proximity to local restaurants and amenities, enhancing the appeal of their stay.
Service provided by the hotel staff is frequently highlighted, contributing to the welcoming atmosphere. Guests find the staff friendly, attentive and helpful, adding to the positive experiences during their stay. The pet-friendly policy is another significant plus, making it an excellent choice for travelers with pets.
The rooms are noted for their comfort, spaciousness, cleanliness and quietness. Many guests highlight the beautiful decor, safety features and attention to detail in maintaining the accommodations. The comfortable beds and overall restful environment further enhance the quality of stay. The hotel’s commitment to cleanliness is evident through frequent mentions of spotless rooms and well-maintained facilities.
Breakfast at the Hampton Inn by Hilton Villahermosa is another strong point, appreciated for its variety, completeness and taste. The complimentary breakfast is considered a valuable and enjoyable part of the stay, although some guests suggest minor improvements in variety and quality.
However, the hotel falls short in its dinner offerings. Guests have expressed dissatisfaction with the restaurant service and food quality, urging for significant improvements. Specific complaints include poorly executed dishes and no room service availability, showcasing an area that needs considerable enhancement.
For business travelers, the Hampton Inn offers an excellent experience with its dedicated amenities, seamless check-in/out process and room setups designed to cater to work-related needs. This focus makes it a reliable option for business trips or health-related stays.
In summary, the Hampton Inn by Hilton Villahermosa provides a clean, comfortable and well-located option for travelers with standout highlights in service, pet-friendliness, breakfast offerings and general accommodations. Enhancements in dining services could further uplift the overall experience, making it an even more appealing choice for visitors.
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Service provided by the hotel staff is frequently highlighted, contributing to the welcoming atmosphere. Guests find the staff friendly, attentive and helpful, adding to the positive experiences during their stay. The pet-friendly policy is another significant plus, making it an excellent choice for travelers with pets.
The rooms are noted for their comfort, spaciousness, cleanliness and quietness. Many guests highlight the beautiful decor, safety features and attention to detail in maintaining the accommodations. The comfortable beds and overall restful environment further enhance the quality of stay. The hotel’s commitment to cleanliness is evident through frequent mentions of spotless rooms and well-maintained facilities.
Breakfast at the Hampton Inn by Hilton Villahermosa is another strong point, appreciated for its variety, completeness and taste. The complimentary breakfast is considered a valuable and enjoyable part of the stay, although some guests suggest minor improvements in variety and quality.
However, the hotel falls short in its dinner offerings. Guests have expressed dissatisfaction with the restaurant service and food quality, urging for significant improvements. Specific complaints include poorly executed dishes and no room service availability, showcasing an area that needs considerable enhancement.
For business travelers, the Hampton Inn offers an excellent experience with its dedicated amenities, seamless check-in/out process and room setups designed to cater to work-related needs. This focus makes it a reliable option for business trips or health-related stays.
In summary, the Hampton Inn by Hilton Villahermosa provides a clean, comfortable and well-located option for travelers with standout highlights in service, pet-friendliness, breakfast offerings and general accommodations. Enhancements in dining services could further uplift the overall experience, making it an even more appealing choice for visitors.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Size of the gym: 55 m2 (592 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc. Number: 3
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc. Number: 1
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Cost for using the gym: Free for guests
Show more...3-Star Hotel
Guest Reviews
Hampton Inn by Hilton Villahermosa receives consistent praise for its exceptional location, which is described as very convenient for business travelers, those passing through and leisure visitors alike. The hotel is centrally located, providing easy access to the city and main roads, making it a prime spot for various needs. Guests appreciate the proximity to local restaurants and amenities, enhancing the overall convenience of their stay.
Reviews also highlight the excellent service provided by the hotel staff, accentuating the overall welcoming atmosphere. The comfortable rooms and clean accommodations are frequently mentioned, adding to the appeal. Guests also value the quality of the breakfast, which, although noted as having little variation, is generally considered satisfying and complete.
The combination of location, comfort and cleanliness makes Hampton Inn by Hilton Villahermosa a recommended choice for travelers seeking both convenience and quality during their visit. The hotel's strategic positioning next to major roads and the central area caters well to those looking for easy city access and a restful environment.
Guests at the Hampton Inn by Hilton Villahermosa generally have positive comments about the hotel’s breakfast offerings. Many describe the breakfast as delicious, very good and fulfilling with some even calling it amazing and spectacular. The variety and completeness of the breakfast buffet are frequently highlighted, providing a satisfying start to the day. Several guests appreciate that breakfast is included in the stay, noting the supportive service in case they forget any personal items.
Despite the numerous compliments, some reviews indicate areas for improvement. A few guests mention that the breakfast could benefit from more variety and better quality with one or two commenting on specific issues like cold coffee or a dirty breakfast area. Nevertheless, the positive remarks about the taste, variety and completeness of the breakfast generally outweigh the negatives. The pleasant and prompt service by the breakfast staff also receives praise.
Overall, guests find the breakfast at Hampton Inn by Hilton Villahermosa to be a valuable and enjoyable part of their stay, though some see room for enhancements.
Guests staying at the Hampton Inn by Hilton Villahermosa have expressed a desire for improved dining options at the hotel. The primary concerns revolve around the restaurant service, which has been described as very poor and the noticeable decline in the quality of the food. Specific complaints mention that the à la carte food service lacks attention to detail with dishes such as quesadillas arriving with unmelted cheese and being only lukewarm. Additionally, some items like sandwiches were served in an unsatisfactory manner. There is also no room service available, limiting dining flexibility. Guests have suggested that the restaurant's culinary execution needs significant improvement, as evidenced by issues like the food being burnt on the outside and raw on the inside. Some even propose that the restaurant should consider leasing its operations to enhance the dining experience. Overall, the nighttime food service portions have also come into question, indicating a need for both qualitative and quantitative enhancements in the hotel's dinner offerings.
Despite some minor setbacks, the guest reviews for Hampton Inn by Hilton Villahermosa primarily emphasize the comfort and cleanliness of the rooms. Many guests found the rooms to be spacious, cozy and well-appointed with beautiful decor. The general consensus on cleanliness is overwhelmingly positive with numerous mentions of spotless and fresh-feeling rooms. Safety and functionality also feature prominently, contributing to an overall sense of ease and relaxation.
Guests appreciated the helpfulness of the staff, particularly when arriving late. Additionally, the rooms are described as quiet, which enhances the restful atmosphere. Some reviews do point out issues with the air conditioning not working effectively, outdated facilities and an occasional problem with the responsiveness of housekeeping.
In terms of space, while the rooms are largely praised for being spacious, there are occasional notes about small or narrow rooms with slightly older furniture. Overall, the hotel receives favorable feedback for providing a clean, comfortable and peaceful stay experience, making it a reliable option for travelers.
At the Hampton Inn by Hilton Villahermosa, guests repeatedly commend the comfort of the beds. Many describe the beds as very comfortable, ideal for a good night’s sleep with great mattresses and comfortable sheets. Positive remarks highlight that beds are of good quality, super comfortable and feature delicious upper bedding. Rooms often come with great bedding, contributing to the overall comfort.
However, not all experiences are positive. Some guests have reported issues such as small bed sizes, noisy mattresses and dirty bedspreads. Complaints of old and sunken mattresses that need replacing, as well as uncomfortable pillows, have also been noted. Despite these occasional drawbacks, the recurring theme in the feedback is the generally comfortable nature of the beds, which many guests greatly appreciate.
The reviews for the Hampton Inn by Hilton Villahermosa highlight an overwhelming sense of cleanliness and comfort throughout the hotel. Guests frequently note the clean and well-maintained rooms with particular praise for the cleanliness of the bathrooms and the meticulous upkeep of the facilities. The bedsheets and towels are consistently described as clean, adding to the overall comfort provided by the hotel.
Several visitors appreciated the hot water availability and the spotless condition of the coffee makers in the rooms. The hotel's overall environment is described as peaceful and secure with clean and organized spaces contributing to a comfortable stay. The positive comments extend to the spaciousness of the rooms and the cleanliness of the large, modern facilities.
However, there are occasional mentions of dirty hallways and carpet floors, as well as some instances of mold in showers and sinks and spiderwebs in rooms. Despite these issues, the majority of reviews emphasize the hotel's dedication to cleanliness with the staff noted for their friendly hospitality and constant focus on maintaining high standards.
In summary, while there are minor areas for improvement, the Hampton Inn by Hilton Villahermosa generally offers a clean, comfortable and well-maintained environment for guests, making it a reliable choice for travelers seeking a tidy and restful stay.
At the Hampton Inn by Hilton Villahermosa, guests frequently commend the staff's friendliness and attentiveness. The reception hosts come across as particularly kind and well-informed, providing excellent service and helpful advice. Many guests appreciate the overall human quality of the staff, particularly highlighting their supportive and problem-solving nature. Friendly and attentive service seems to be a consistent experience throughout the hotel, from reception to the breakfast area, where staff members are noted for their kindness.
However, some reviews mention inconsistencies, notably a lack of staff in the restaurant and occasional lapses in service quality, particularly in handling food deliveries and stocking essentials like toothpaste. Some guests found the reception staff to be less welcoming at times, indicating a need for greater proactivity and engagement.
Despite these issues, the hotel maintains a reputation for excellent treatment and effective service, especially by specific standout employees who leave a positive impact. Pet-friendly policies and attentiveness to guest needs further add to the overall favorable perception of the staff at this hotel.
Hampton Inn by Hilton Villahermosa caters exceptionally well to business travelers, offering a business center and a variety of amenities that make it an excellent choice for work-related stays. The hotel's seamless check-in and check-out process enhances convenience for busy executives. Rooms are designed with the business traveler in mind, featuring standard, business-focused setups that provide a comfortable and conducive environment for work. Overall, it is a good standard hotel that serves as a great alternative for resting during work trips, suitable for business or health-related stays.
The Hampton Inn by Hilton Villahermosa is predominantly praised for being pet-friendly. Guests have highlighted that pets are accepted without any problem and the hotel provides a warm welcome to four-legged companions, making it a suitable option for those traveling with pets. Although there's an additional cost for bringing pets, the overall sentiment suggests it’s a very friendly and accommodating place for both humans and their pets. These positive aspects make it an excellent choice, especially considering the limited pet-friendly options available in the area. The hotel is also recommended for business travelers, further enhancing its appeal.
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Location
Reviews also highlight the excellent service provided by the hotel staff, accentuating the overall welcoming atmosphere. The comfortable rooms and clean accommodations are frequently mentioned, adding to the appeal. Guests also value the quality of the breakfast, which, although noted as having little variation, is generally considered satisfying and complete.
The combination of location, comfort and cleanliness makes Hampton Inn by Hilton Villahermosa a recommended choice for travelers seeking both convenience and quality during their visit. The hotel's strategic positioning next to major roads and the central area caters well to those looking for easy city access and a restful environment.
Breakfast
Despite the numerous compliments, some reviews indicate areas for improvement. A few guests mention that the breakfast could benefit from more variety and better quality with one or two commenting on specific issues like cold coffee or a dirty breakfast area. Nevertheless, the positive remarks about the taste, variety and completeness of the breakfast generally outweigh the negatives. The pleasant and prompt service by the breakfast staff also receives praise.
Overall, guests find the breakfast at Hampton Inn by Hilton Villahermosa to be a valuable and enjoyable part of their stay, though some see room for enhancements.
Dinner
Rooms
Guests appreciated the helpfulness of the staff, particularly when arriving late. Additionally, the rooms are described as quiet, which enhances the restful atmosphere. Some reviews do point out issues with the air conditioning not working effectively, outdated facilities and an occasional problem with the responsiveness of housekeeping.
In terms of space, while the rooms are largely praised for being spacious, there are occasional notes about small or narrow rooms with slightly older furniture. Overall, the hotel receives favorable feedback for providing a clean, comfortable and peaceful stay experience, making it a reliable option for travelers.
Beds
However, not all experiences are positive. Some guests have reported issues such as small bed sizes, noisy mattresses and dirty bedspreads. Complaints of old and sunken mattresses that need replacing, as well as uncomfortable pillows, have also been noted. Despite these occasional drawbacks, the recurring theme in the feedback is the generally comfortable nature of the beds, which many guests greatly appreciate.
Cleanliness
Several visitors appreciated the hot water availability and the spotless condition of the coffee makers in the rooms. The hotel's overall environment is described as peaceful and secure with clean and organized spaces contributing to a comfortable stay. The positive comments extend to the spaciousness of the rooms and the cleanliness of the large, modern facilities.
However, there are occasional mentions of dirty hallways and carpet floors, as well as some instances of mold in showers and sinks and spiderwebs in rooms. Despite these issues, the majority of reviews emphasize the hotel's dedication to cleanliness with the staff noted for their friendly hospitality and constant focus on maintaining high standards.
In summary, while there are minor areas for improvement, the Hampton Inn by Hilton Villahermosa generally offers a clean, comfortable and well-maintained environment for guests, making it a reliable choice for travelers seeking a tidy and restful stay.
Staff
However, some reviews mention inconsistencies, notably a lack of staff in the restaurant and occasional lapses in service quality, particularly in handling food deliveries and stocking essentials like toothpaste. Some guests found the reception staff to be less welcoming at times, indicating a need for greater proactivity and engagement.
Despite these issues, the hotel maintains a reputation for excellent treatment and effective service, especially by specific standout employees who leave a positive impact. Pet-friendly policies and attentiveness to guest needs further add to the overall favorable perception of the staff at this hotel.
Business
Dog Friendly
No, Hampton Inn by Hilton Villahermosa doesn't have any pool.
No, a spa isn't available at Hampton Inn by Hilton Villahermosa.
Yes, Hampton Inn by Hilton Villahermosa welcomes dogs.
No, parking facilities aren't available at Hampton Inn by Hilton Villahermosa.
Yes, Hampton Inn by Hilton Villahermosa has a gym. For more information, read the answers to the Gym questionnaire
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