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Comfortable rooms with chic décor, 3 km from the Macal Stadium.
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Summary of reviewsThe GHL Hotel Grand Villavicencio is highly regarded for its prime location in Villavicencio, conveniently situated near shopping centers, restaurants and entertainment options. The hotel's peaceful yet central setting provides an excellent retreat while ensuring easy access to essential amenities and attractions. Business travelers appreciate the hotel's convenience and the surrounding area's safety contributes to a restful environment.
Guests consistently praise the hotel's facilities, including spacious, clean and comfortable rooms with beautiful views, a heated pool and a rooftop terrace offering stunning city vistas. The hotel's comprehensive amenities, combined with friendly and helpful staff, greatly enhance the overall guest experience.
The breakfast at GHL Hotel Grand Villavicencio emerges as a standout feature. The extensive buffet includes a variety of delicious options, from fresh fruits and assorted breads to custom-cooked eggs and flavorful dishes. Guests commend the friendly and attentive breakfast staff, though there are occasional comments about limited vegan options or diluted beverages.
Dinner at the hotel is also well-received for its high-quality and delicious food with particularly enjoyable romantic dinners by the pool, live music and nighttime shows. However, some guests find the prices steep and the menu options limited with occasional delays in service.
The rooms are noted for their spaciousness and comfort, offering modern amenities and comfortable beds. Spectacular views, particularly of the mountains, further enhance the experience. The cleanliness of the rooms and hotel facilities is meticulously maintained, though some guests suggest minor updates to decor and improvements in temperature control and noise levels.
Cleanliness throughout the hotel is highly praised with guests appreciating the well-maintained common areas, pools and jacuzzis. The staff's commitment to hygiene and disinfection practices ensures a safe and comfortable environment.
The staff receive overwhelmingly positive feedback for their friendliness, helpfulness and professionalism. Guests feel genuinely cared for with the staff's attentive service significantly contributing to repeated visits.
The hotel's internet service, however, receives mixed reviews. While some guests report good and stable WiFi, others experience intermittent connectivity and poor signal strength, varying by room or floor.
The spa at GHL Hotel Grand Villavicencio is celebrated for its excellent facilities, including saunas, steam rooms and multiple jacuzzis. The spa staff's attentiveness further enhances the relaxing experience, though some guests find the pool's early closing hours inconvenient.
While the pool area is generally praised for its cleanliness, beautiful setting and pleasant temperature, its small size and the complex booking system can be frustrating for some guests.
Parking at the hotel receives mixed reviews. Although it is available and sometimes free, the shared parking lot with a shopping center and unclear signage can cause confusion. Limited spaces and occasional safety concerns are noted with suggestions for improved organization and more dedicated spaces.
Families find the hotel highly accommodating with spacious family rooms, a welcoming atmosphere and a variety of activities for children. The comprehensive breakfast and attentive service make it a favored choice for family vacations.
In conclusion, GHL Hotel Grand Villavicencio stands out for its excellent location, comprehensive facilities, cleanliness and exceptional staff service. Minor improvements in WiFi connectivity, pool booking systems and parking organization could further enhance the guest experience.
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