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Summary of reviewsThe Best Western Hotel Cristallo Mantova is a conveniently located hotel, ideal for travelers who value easy access to Mantua and surrounding cities such as Bologna and Verona. Situated near the highway, yet a short drive from the city center, the hotel combines strategic placement with ample parking, making it a practical choice for those traveling by car. Guests appreciate the hotel's quiet rooms at the back, away from the busy road, though some have noted occasional traffic noise.
Breakfast at the hotel generally receives positive remarks for its variety and quality, featuring continental options and hot beverages like cappuccino and hot chocolate. While some guests have pointed out limitations and subpar pastries, the abundant and satisfying breakfast experience prevails. Dinner at the hotel's restaurant is well-received, praised for excellent quality, a varied menu and friendly service, despite occasional criticisms about the food's mediocrity or prices.
The hotel's rooms stand out for their spaciousness and cleanliness, often noted for being modern, comfortable and well-maintained. Though some furnishings appear dated and noise insulation could be improved, the overall room experience is positive. The bathrooms are clean and functional, adding to guest satisfaction.
Cleanliness throughout the hotel, from private rooms to common areas, is frequently commended, contributing to a welcoming atmosphere. The staff are celebrated for their exceptional service, characterized by professionalism, helpfulness and warmth. This extends to efficient and courteous service in the restaurant and breakfast areas, enhancing the overall hospitality.
The hotel provides reliable, fast and free wifi, though it requires registration. It also offers ample, convenient parking with various options, though one area noted for minor safety concerns. Family travelers appreciate the clean, comfortable and well-equipped family rooms along with a favorable breakfast variety for children.
Guests frequently highlight the comfort and size of the beds, which contribute significantly to a positive sleeping experience. While some minor issues with certain beds were noted, the overall feedback remains very positive.
While the four-star rating garners mixed reviews with some pointing out outdated facilities and decor, the hotel is still seen as a valuable choice for economical stays and provides good value for money. Additionally, it caters effectively to business travelers with amenities conducive to professional needs.
In summary, the Best Western Hotel Cristallo Mantova offers a practical, clean and comfortable stay with exceptional staff service, making it a commendable choice for both leisure and business travelers.
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