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Summary of reviewsTower Hotel & Leisure Centre enjoys a premium location in the heart of Waterford, highly praised by guests for its convenience, proximity to attractions and stunning views of the river and historic areas like the Viking Triangle. Visitors appreciate the ease of exploring the city’s heritage sites, shopping destinations and various dining and entertainment options, making it an ideal base for discovering Waterford. The availability of free parking adds further convenience.
The breakfast experience at the hotel is frequently lauded for its extensive variety and quality. Guests commend the well-stocked buffet, which includes a wide range of items from cereals and fresh fruits to traditional Irish fare. At €10, the breakfast is considered excellent value for money and the friendly, efficient staff enhance the morning dining experience. The waterside venue for breakfast also receives positive mentions for its pleasant atmosphere.
Dinner at the hotel’s restaurant and bar similarly garners high marks for both taste and presentation. Guests particularly enjoy the seafood options and the lovely riverside views that complement the dining experience. Although some mentioned occasional long waits and variability in the menu, the overall quality of the meals and the delightful ambiance, including live music on Fridays, make dining a notable highlight of a stay at the Tower Hotel.
The hotel's rooms are consistently praised for their size, cleanliness and comfort. Many guests appreciate the modern, airy decor, spacious layouts and comfortable beds, ensuring a restful stay. High standards of cleanliness are noted throughout, although some suggest the room furnishings could use minor updates. The beautiful views from many rooms add to the overall appeal.
Guests frequently commend the staff for their friendliness and helpfulness, highlighting their professionalism and courteous service across all departments. Receptionists are particularly noted for their efficiency and welcoming demeanor, contributing to a pleasant and smooth stay.
The hotel provides free wifi, though some guests report occasional issues with connectivity and speed. The on-site leisure facilities, including a well-equipped gym, pool and sauna, receive positive feedback for cleanliness and maintenance, though some suggest that the gym equipment could use an update.
Families find the hotel particularly welcoming with spacious rooms, thoughtful amenities like extra beds and a variety of family-friendly attractions nearby. The kids club and child-friendly pool are standout features, contributing to a comfortable and enjoyable stay for families.
Overall, Tower Hotel & Leisure Centre combines an excellent location, quality dining experiences, comfortable and clean rooms and friendly staff to offer a memorable stay for both leisure and business travelers. Despite minor criticisms, the overwhelmingly positive reviews reflect a high level of guest satisfaction. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Children's Pool Pool Lap Lanes
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Pool Lap Lanes
Hotel with Children's Pool
Hotel with Indoor Pool
Room Types
Deluxe Twin RoomEquipped with 2 single beds, this room is suitable for a maximum of 2 people.
Deluxe King RoomThis modern, spacious room has contemporary décor. It features a king-size bed, ample work space, free Wi-Fi, and a 32-inch LCD TV with interactive content. The room also includes tea and coffee making facilities and an en suite bathroom.
Standard Triple RoomWith satellite TV and a work desk, this room also offers fresh linen with soft pillows and duvets. Tea and coffee are also included.
Standard Family RoomOffering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room is air-conditioned and has a flat-screen TV with cable channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 3 beds.
Guest Reviews
8.5
Very Good
Location
Tower Hotel & Leisure Centre boasts an enviable location that garners widespread acclaim from its guests. Situated in the heart of Waterford, this hotel offers remarkable convenience with numerous attractions and amenities within walking distance. Travelers frequently highlight the hotel's central position, close proximity to the city center and scenic views of the river and historic areas like the Viking Triangle. The ease of exploring Waterford’s heritage sites, shopping, bars and restaurants is a major draw. Additionally, the nearby excellent free parking options make it hassle-free for those traveling by car. Whether it's for sightseeing, shopping or dining, the hotel's superb location makes it an ideal base for discovering everything Waterford has to offer.
Breakfast
The breakfast experience at Tower Hotel & Leisure Centre consistently garners positive reviews from guests. The breakfast is widely praised for its variety and quality with many guests noting the extensive range of options available. From cereals, breads, fruits and multiple egg options to traditional Irish fare and freshly made items like poached eggs and toast, the buffet offers something for everyone. The selection includes bacon, sausage, pancakes, baked beans, tomatoes, oatmeal and various jams and jellies, ensuring a satisfying start to the day.
Guests frequently highlight the excellent value for money, particularly with the breakfast priced at €10. The buffet is well-stocked and meticulously maintained with everything served fresh. The breakfast staff receive high marks for their friendliness and efficiency, managing busy times with ease and providing attentive service.
The breakfast venue itself adds to the experience with an appealing waterside view, which many guests appreciate and enjoy. The environment is comfortable and families with children are made to feel welcome.
While the majority of guests find the breakfast exceptional, some note occasional issues such as lukewarm food or limited options. However, these minor criticisms do not overshadow the overwhelmingly positive feedback, making the Tower Hotel & Leisure Centre’s breakfast a standout feature that guests look forward to during their stay.
Dinner
Tower Hotel & Leisure Centre boasts an impressive dining experience, consistently praised for its great food and lovely atmosphere. The meals served in the restaurant and bar receive high marks for both taste and presentation with many guests highlighting the excellent seafood options and delicious dishes. The restaurant setting is noted as lovely with fantastic views of the riverside adding to the dining pleasure.
Service is generally described as quick and efficient, although some guests have reported longer waits and issues with menu variability. Despite a few criticisms regarding specific dishes and the higher price of drinks, the overall quality of the food remains a strong point. The bar's live music on Friday evenings is also mentioned as a delightful bonus, contributing to an enjoyable ambiance.
The food presentation often stands out with plates described as beautifully arranged and meals featuring a range of options, including gluten-free choices. The bar food, in particular, is highlighted as outstanding with several guests commending its deliciousness and value.
In summary, dining at Tower Hotel & Leisure Centre is a largely positive experience, marked by great food, lovely settings and an enjoyable atmosphere, making it a notable feature of a stay at the hotel.
Rooms
Located in a prime spot with beautiful views of the city and river, Tower Hotel & Leisure Centre offers rooms that are generously sized, clean and comfortable. Guests frequently praise the spaciousness and comfort of the rooms, noting that even the bathrooms are large and modern. The decor is generally well-received with many rooms described as bright, airy and modern, contributing to a pleasant stay.
High standards of cleanliness are a standout feature with many reviews highlighting spotless conditions. The rooms are often noted for their modern amenities and furnishings, adding to their appeal. Large, comfortable beds ensure a good night's sleep, while the spacious layout enhances overall comfort. Deluxe rooms, in particular, receive high marks for their furnishings and size.
Despite some minor criticisms about the furniture being slightly outdated and occasional noise issues near elevators, the overall sentiment is positive. The views from the windows are frequently highlighted as a plus with some rooms offering stunning vistas of the water and city landmarks.
Rooms are both cozy and quiet, ensuring a peaceful retreat after a day of exploration. Guests appreciate the modern touches, including powerful showers and well-decorated interiors. Free on-site parking is an added convenience, making it easy for travelers with cars.
In sum, Tower Hotel & Leisure Centre combines spacious, well-maintained rooms with great views and convenient amenities, making it a solid choice for both leisure and business travelers.
Beds
The reviews for the beds at Tower Hotel & Leisure Centre depict a consensus of comfort and satisfaction. Guests frequently describe the beds as very comfortable, big and spacious, often highlighting their size with terms such as super king size and massive. The rooms are also noted to be comfortable and spacious, adding to the overall positive experience. While most feedback is overwhelmingly positive regarding bed comfort, a few mention that pillows could use an upgrade and some beds might be a bit hard or old but still easy to sleep on. Overall, the beds appear to be a standout feature, contributing significantly to a comfortable stay at the hotel.
Cleanliness
The cleanliness of Tower Hotel & Leisure Centre consistently receives high marks from guests. Reviewers frequently highlight the overall cleanliness, describing the hotel as very clean, impeccably clean and spotless. Rooms are praised for being clean, spacious and comfortably arranged with many guests noting that the decor is nicely done. The hotel maintains a clean and inviting atmosphere throughout all areas and some guests specifically mention the lovely smell that adds to the sense of cleanliness.
Several reviews commend the spaciousness and comfort of the rooms, along with comfort features like great views and comfortable beds. Guests found the cleaning standards to be excellent with some describing the cleanliness as outstanding and others noting that their rooms were spotless upon arrival. The staff's efforts in maintaining the property are apparent, as many applaud the well-maintained and tidy environment.
However, there are occasional remarks about areas needing improvement, such as the pool floor and changing rooms in the leisure centre. A few guests noted a strong smell of disinfectant in their rooms and there were isolated reports of dusty areas and subpar cleaning standards. Despite these few drawbacks, the overwhelming consensus among guests is that Tower Hotel & Leisure Centre provides a very clean, comfortable and pleasant stay.
Staff
The staff at the Tower Hotel & Leisure Centre consistently received high praise from guests for their friendliness and helpfulness. The positive mentions highlight the professionalism and courteous nature of the staff across various departments, including reception, restaurant and bar. Guests often found the receptionists to be welcoming and efficient, particularly noting their helpfulness during check-in and check-out. Instances of exceptional service included staff upgrading rooms for last-minute changes and being attentive at breakfast. The overwhelming sentiment is that the staff went above and beyond to ensure guests had a pleasant stay with multiple reviews mentioning how the team couldn't do enough for them. Occasional minor issues, such as preoccupied front desk personnel, were noted but did not overshadow the overall commendation for the staff's amazing hospitality and supportive demeanor.
Wi-Fi
The Tower Hotel & Leisure Centre offers free wifi to its guests with some highlighting a good connection. However, many guests pointed out that the wifi experience can be inconsistent. Several reviews indicated that the wifi was very slow or did not work in the rooms with some mentioning frequent disconnections every couple of minutes. Despite these issues, the presence of free wifi is noted, offering at least a starting point for connectivity during your stay.
Gym
The Tower Hotel & Leisure Centre offers a well-equipped gym as part of its commendable health club. Guests frequently highlight the gym's cleanliness and the well-kept state of the leisure facilities, which include a pool and sauna. While the gym is generally satisfactory, some guests suggest that both the equipment and space could benefit from an update. Overall, the gym, alongside the pool and sauna, contributes positively to the hotel's leisure offerings.
Pool
The Tower Hotel & Leisure Centre offers an array of leisure facilities with the pool being a notable highlight for many guests. The indoor pool area, while described by some as tired or dated, has been appreciated by others for its pleasant atmosphere and good sanitation standards. The pool, alongside a spacious gym, offers a good option for swimming and relaxation with several guests noting the enjoyment of their children and their own positive swim experiences.
Despite some mixed feelings about the pool's modernity and upkeep with terms like run-down and disgraceful being mentioned, there is a general consensus that having a pool at the hotel is a great feature. The pool's small size and occasional maintenance issues, like the jacuzzi being out of order, have been points of minor contention. However, the leisure centre overall, including the spa area, garnered praise for its offerings and amenities. The availability of these facilities, coupled with free parking, adds value to the guest experience at the Tower Hotel & Leisure Centre.
Parking
At the Tower Hotel & Leisure Centre, reviews regarding the parking facilities are mixed but reveal a few key points. Guests appreciate the availability of free and on-site parking, which many find convenient and a valuable amenity. The private parking behind the hotel often receives positive mentions for its accessibility with some guests highlighting the ease of parking and the plenty of parking spaces available.
However, the parking situation is not without its challenges. The hotel's car park is described as small and quickly filled, leading to a crowded environment. This limited parking space sometimes forces guests to seek alternative options in nearby public car parks, which can be an inconvenience, especially in the evenings when returning to the hotel. Some guests found the parking awkward or difficult to manage and noted that it operates on a first-come, first-served basis.
Despite these limitations, the provision of free parking remains a significant plus for many visitors, offering a cost-saving benefit and the convenience of parking right at the hotel’s premises. For those who arrive early or during less busy times, the parking experience is generally more favorable.
Family
Tower Hotel & Leisure Centre receives high praise from families, offering a variety of amenities and services designed to ensure a comfortable and enjoyable stay for guests of all ages. Visitors appreciated the child-friendly atmosphere, noting that children were made to feel particularly welcome. The hotel boasts excellent proximity to family-friendly attractions which adds to its appeal for those traveling with young ones.
Guests were delighted with the spacious rooms with some mentioning the added convenience of extra beds being provided for their children. The dining experience also received favorable comments with kids especially enthusiastic about the pancakes served at breakfast.
A standout feature of the Tower Hotel & Leisure Centre is the kids club, which provides entertainment and activities, ensuring younger guests are occupied and having fun. The pool was also highlighted as ideal for small children, making it a go-to spot for family relaxation.
The hotel’s atmosphere is described as having a good family vibe, reinforced by friendly and accommodating staff who understand the needs of family travelers. Family gatherings and events like weddings were smoothly accommodated with guests noting the overall family feeling and ease of arranging family bookings.
The positive feedback suggests that families would not hesitate to return, recommending it as a great location for family vacations due to its welcoming environment and thoughtful amenities designed to cater to children.
4 Star
Tower Hotel & Leisure Centre provides a commendable experience that aligns with its 4-star rating. The hotel offers clean and modern facilities with an upscale design that many guests appreciate. Despite some modest elements, the overall experience is considered great value for money. Visitors generally feel that the services provided are worth the price, living up to the expectations of a 4-star establishment. While there may be some minor areas where improvements could be made, such as more attention to provisions like toilet paper and bath fabric quality, the hotel’s cleanliness and modern aesthetics are consistently highlighted.
Business
Tower Hotel & Leisure Centre boasts a clean and well-decorated environment, complemented by an excellent location. It's evident that many guests appreciate its convenience and have expressed intentions to return. While it lacks a dedicated business center, the hotel offers useful business meeting tips and concierge services, potentially beneficial for business travelers. Some aspects, such as the availability of corporate rates, have room for improvement. Overall, it could be a viable option for business stays, but certain amenities may need enhancement to fully cater to business travelers.
Romantic
The Tower Hotel & Leisure Centre has established itself as an ideal destination for those looking to celebrate special occasions, such as anniversaries and birthdays. Guests have highlighted the venue's appeal for romantic getaways with particular praise for their deluxe king room that is well-suited for honeymoons. The hotel’s restaurant is appreciated for dinners during significant moments, like anniversaries and their signature whiskey sour is a recommended choice. The location is excellent, making it a convenient and enjoyable choice for short stays. Whether attending a wedding or simply escaping for a romantic weekend, the hotel provides a wonderful experience, perfect for creating lasting memories.
Yes, Tower Hotel & Leisure Centre has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Pool Lap Lanes.
No, a spa isn't available at Tower Hotel & Leisure Centre.
No, Tower Hotel & Leisure Centre doesn't allow dogs.
Yes, parking facilities are available at Tower Hotel & Leisure Centre.